How many rooms are available at Fairmont Empress?

Fairmont Empress has 431 rooms in total.

Does Fairmont Empress provide parking?

Yes, Fairmont Empress provides parking. Please confirm details directly with the hotel.

What do past guests say about Fairmont Empress?

Fairmont Empress is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Fairmont Empress

Name: Fairmont Empress
Address: 721 Government St, Capital Regional, Victoria, British Columbia, Canada, V8W1W5, 721 Government St, British Columbia, V8W1W5, Canada
Rating: 9.4

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9.4

/10

Exceptional

2,937 reviews

What Guests Say About Their Stay

Marty

10.0

/ 10

The Empress is such a great hotel. Historic and beautiful. Staff and service is top shelf. Will stay there again. Amazing location and service make it out first choice in Victoria.

Melissa

10.0

/ 10

We got checked in and left for a few hours came back. They had done a full turn down service brought fresh ice, and water in our rooms. Remade the beds just a phenomenal experience. All of the staff were above and beyond. They were so helpful and wonderful and accommodating highly recommend this place to absolutely anyone. The pool was great because it has the main swimming pool, which is level depth throughout and then they have a little kitty pool at one end for tots or babies and then they have a nice really deep and large hot tub, which is amazing. There’s also a lovely sauna when you get out.

Roy

10.0

/ 10

Vishnu suggested we upgrade to fairmont gold. It was amazing. We got use of the balcony. Truly a great experience the staff in the lounge we amazing.

In the Area

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721 Government St, Capital Regional, Victoria, British Columbia, Canada, V8W1W5

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Fairmont Empress is a hotel is located at Victoria. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Fairmont Empress

721 Government St, Capital Regional, Victoria, British Columbia, Canada, V8W1W5

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Discover More About Fairmont Empress

Location

Fairmont Empress is a hotel is located at Victoria.

About Fairmont Empress

From business event to corporate gathering, Fairmont Empress provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Fairmont Empress welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Fairmont Empress is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at Fairmont Empress will also give you a pleasant stay.

Have fun with various entertaining facilities for you and the whole family at Fairmont Empress, a wonderful accommodation for your family holiday.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Fairmont Empress is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Fairmont Empress.

All facilities in Fairmont Empress

Entertainment Facility

Functional Hall

Common Space

Lobby

Exterior

Things to Do

Indoor pool
Garden
Outdoor facilities
Picnic area
Shops
Spa
Health club
Sauna
Steam room
Pool sun loungers

Hotel Services

Multilingual staff
Express check-in
Newspaper in lobby
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge
Laundry service

General

Banquet
Ballroom
Terrace
Smoking area
Parking

Business Facilities

Conference center
Business facilities
Meeting rooms
Conference rooms
Business center

Nearby Facilities

Hair salon
ATM/Banking
Gift shop
Shops

Transportation

Bicycle rental
Limo or town car service
Valet parking (surcharge)

Food and Drinks

Breakfast
Vegetarian meal

Public Facilities

Coffee/tea in lobby
Safety deposit box

Family-friendly Facilities

Children pool

Accessibilty

Wheelchair accessible

Sports and Recreations

Fitness center

Connectivity

Free WiFi

Shuttle Service

Ferry terminal shuttle (surcharge)

Accommodation Policy & General Information in Fairmont Empress

Check-in/Check-out Time

Check-in:

From 16:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The photos are representative of rooms offered and may differ from the actual room received.

, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 16:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Fairmont Empress	431
Number of floors in Fairmont Empress	8
Another facilities in Fairmont Empress	Indoor pool, Garden, Outdoor facilities, Picnic area, Shops

Frequently asked question in Fairmont Empress

What are available facilities at Fairmont Empress?

There are top facilites at Fairmont Empress such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Fairmont Empress?

The standard check-in time at Fairmont Empress is starting from From 16:00 while the latest check-out time is at Before 11:00

Does Fairmont Empress provide breakfast?

Yes, Fairmont Empress provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Fairmont Empress?

Fairmont Empress is a 4.5-star hotel.

How many floors does Fairmont Empress have?

Fairmont Empress has 8 floors.

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More Reviews from Other Guests in Fairmont Empress

Overall Ratings & Reviews Fairmont Empress

Other sources (2,937)

9.4

Exceptional

From 2,937 reviews

Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews Fairmont Empress

Number of reviews per page

Top reviews

Marty

with Partner

10.0

/10

Reviewed 13 week(s) ago

Roy

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Vishnu suggested we upgrade to fairmont gold. It was amazing. We got use of the balcony. Truly a great experience the staff in the lounge we amazing.

Josephine

with Children

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Overall, I enjoyed my stay at the Fairmont Empress. The rooms are lovely and comfortable, but the carpeting—both inside the rooms and throughout the hallways—feels a bit worn and could use refreshing. The service, however, is consistently excellent, with staff who are warm, attentive, and genuinely helpful. One thing I did notice was that the pool area floor tended to be a bit dirty each day, which took away from the otherwise great amenities. The in room dining is great as well. In short: beautiful hotel, great service, but a few areas could use some updating and more frequent upkeep.

Aiden

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Everything was absolutely perfect, and I can’t recommend the spa enough. We got a couples’ massage. Don’t be too scared of the prices—the experience was worth every penny. Across the board, the staff was helpful and courteous, and our stay was as relaxing as could be.

Rick

with Partner

10.0

/10

Reviewed 13 week(s) ago

Location was everything about the empress. Great food at the hotel and near with walkable access to the heart of Victoria. Highly recommend renting a car as a lot of cool castles and beaches are close drives away. The garden was fantastic and live music and salmon at the hotel restaurant was great .

with Friends

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Staff at the front desk are very helpful. Foods in general are pretty good. Breakfast has plenty of options. At the inner harbor waterfront, the location is unmatched. The only thing that I noticed requires improvement is the bath tub window. It is only half closed, so the water easily splashes out on the floor.

David

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The staff are first class, from check in to housekeeping and all those in between

Allison

Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The staff was professional and helpful in every way. The restaurants have a variety of choices to fit all your needs. It is an elegant experience to remember.

Majeda

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Clean room nice staff made our check in early goes smooth and fast.

amartaj

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Amazing staff, great location, scrumptious food

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.