Fairmont Empress

Hotels
9.2
/10
Exceptional
2,885 reviews

What Guests Say About Their Stay

tomi

10.0
/ 10
Unexpected pleasure to book in at Gold level. We thoroughly enjoyed our time in Victoria at the Fairmont Empress.

Lynn

10.0
/ 10
Property is stunning 😍 Gym a little snug but great. We w joyed the swimming pool more. Being a Gold member gives you outstanding amenities.

Yvonne

10.0
/ 10
Our stay at the Fairmont was lovely. Zero complaints, only wish we could have stayed a little longer. We’ll be back!
In the Area
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721 Government St, Capital Regional, British Columbia, Canada, V8W1W5

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Fairmont Empress is a hotel is located at Capital Regional. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fairmont Empress

721 Government St, Capital Regional, British Columbia, Canada, V8W1W5
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Lobby Fairmont Empress
Lobby 2 Fairmont Empress

Discover More About Fairmont Empress

Location


Fairmont Empress is a hotel is located at Capital Regional.

About Fairmont Empress

From business event to corporate gathering, Fairmont Empress provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Fairmont Empress welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Fairmont Empress is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at Fairmont Empress will also give you a pleasant stay.

Have fun with various entertaining facilities for you and the whole family at Fairmont Empress, a wonderful accommodation for your family holiday.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Fairmont Empress is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Fairmont Empress.

All facilities in Fairmont Empress

Bar, Cafe and Lounge Fairmont Empress
Bar, Cafe and Lounge
Swimming Pool Fairmont Empress
Swimming Pool
Entertainment Facility Fairmont Empress
Entertainment Facility
Fitness Center Fairmont Empress
Fitness Center
Functional Hall Fairmont Empress
Functional Hall

Things to Do

  • Indoor pool
  • Garden
  • Outdoor facilities
  • Picnic area
  • Shops
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

General

  • Banquet
  • Ballroom
  • Terrace
  • Smoking area
  • Parking

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Conference rooms
  • Business center

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Gift shop
  • Shops

Transportation

  • Bicycle rental
  • Limo or town car service
  • Valet parking (surcharge)

Food and Drinks

  • Breakfast
  • Vegetarian meal

Public Facilities

  • Coffee/tea in lobby
  • Safety deposit box

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Ferry terminal shuttle (surcharge)

Accommodation Policy & General Information in Fairmont Empress

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses some solar energy; some water is reused through a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The photos are representative of rooms offered and may differ from the actual room received.
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fairmont Empress
431
Number of floors in Fairmont Empress
8
Another facilities in Fairmont Empress
Indoor pool, Garden, Outdoor facilities, Picnic area, Shops

Frequently asked question in Fairmont Empress

What are available facilities at Fairmont Empress?
There are top facilites at Fairmont Empress such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Fairmont Empress?
The standard check-in time at Fairmont Empress is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Fairmont Empress provide breakfast?
Yes, Fairmont Empress provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fairmont Empress?
Fairmont Empress is a 4.5-star hotel.
How many floors does Fairmont Empress have?
Fairmont Empress has 8 floors.
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More Reviews from Other Guests in Fairmont Empress

9.2
Exceptional
From 2,885 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Fairmont Empress

Number of reviews per page
20
40
Top reviews
Cara
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was wonderful!
minxi
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent
Gary
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Fantastic experience and stay. Will plan this stay again.
tomi
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unexpected pleasure to book in at Gold level. We thoroughly enjoyed our time in Victoria at the Fairmont Empress.
Lynn
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property is stunning 😍 Gym a little snug but great. We w joyed the swimming pool more. Being a Gold member gives you outstanding amenities.
Yvonne
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay at the Fairmont was lovely. Zero complaints, only wish we could have stayed a little longer. We’ll be back!
Phil
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Attentive staff
Diana
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Was not happy about the amenities not being available when I got there. I travel for work and look forward to going into saunas at the end of the day. Wish staff would have let me know about that prior to my stay.
Kathy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was by far the best hotel we've stayed at. This was a surprise for my husband on his birthday, he absolutely loved it. Our room was clean and the staff was courteous and professional, We will definitely go back there again when we're visiting Victoria.
Gabbi
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This a beautiful property, we mostly enjoyed our stay. However we were disappointed on our first night as we were assigned a room with a lot of street noise, as a result we got no sleep! Additionally the bathroom was tiny and very outdated, not what you'd expect from a 5 star establishment. I gathered that small bathrooms seem to be an overall theme throughout the hotel. On the second night we changed rooms and had a much better experience (with a slightly bigger bathroom and no street noise).
Read More
Vanessa
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is great! The staff were awesome and the location was perfect. A few minor issues with our room. A light was burnt out and the fan in our bathroom was pretty dirty. These are things I think should be easily taken care of especially for a hotel
HUSSEIN
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was great. The stuff was great. Also the room are clean. The pool was so clean and so nice me and my family. We had a great experience with them and every time when I come to Victoria, I’ll try to book there. I hope just the price be a little down Otherwise everything is great.
Michele
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location and staff!
Jon-Paul
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Afternoon Tea Service is a must for any family staying here.
Sara
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We felt like royalty at this hotel! They have everything you need for a comfortable stay and the staff go out of their way to make you feel welcome. The hotel and property are beautiful. Really special place.
Eric
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent Room and Service.
James
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast was excellent!
FRANK
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The restaurant is currently under renovation, making it difficult to find a temporary dining option, and even then, the available options are unsatisfactory and don't match its high price.
TingYi
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast is very nice with many choices.
Landon
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, very friendly staff
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Fairmont Empress

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 2,885 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Empress

Number of reviews per page
20
40
Top reviews
Cara
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Everything was wonderful!
minxi
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent
Gary
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Fantastic experience and stay. Will plan this stay again.
tomi
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unexpected pleasure to book in at Gold level. We thoroughly enjoyed our time in Victoria at the Fairmont Empress.
Lynn
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property is stunning 😍 Gym a little snug but great. We w joyed the swimming pool more. Being a Gold member gives you outstanding amenities.
Yvonne
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay at the Fairmont was lovely. Zero complaints, only wish we could have stayed a little longer. We’ll be back!
Phil
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Attentive staff
Diana
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Was not happy about the amenities not being available when I got there. I travel for work and look forward to going into saunas at the end of the day. Wish staff would have let me know about that prior to my stay.
Kathy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was by far the best hotel we've stayed at. This was a surprise for my husband on his birthday, he absolutely loved it. Our room was clean and the staff was courteous and professional, We will definitely go back there again when we're visiting Victoria.
Gabbi
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This a beautiful property, we mostly enjoyed our stay. However we were disappointed on our first night as we were assigned a room with a lot of street noise, as a result we got no sleep! Additionally the bathroom was tiny and very outdated, not what you'd expect from a 5 star establishment. I gathered that small bathrooms seem to be an overall theme throughout the hotel. On the second night we changed rooms and had a much better experience (with a slightly bigger bathroom and no street noise).
Read More
Vanessa
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is great! The staff were awesome and the location was perfect. A few minor issues with our room. A light was burnt out and the fan in our bathroom was pretty dirty. These are things I think should be easily taken care of especially for a hotel
HUSSEIN
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was great. The stuff was great. Also the room are clean. The pool was so clean and so nice me and my family. We had a great experience with them and every time when I come to Victoria, I’ll try to book there. I hope just the price be a little down Otherwise everything is great.
Michele
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location and staff!
Jon-Paul
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Afternoon Tea Service is a must for any family staying here.
Sara
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We felt like royalty at this hotel! They have everything you need for a comfortable stay and the staff go out of their way to make you feel welcome. The hotel and property are beautiful. Really special place.
Eric
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent Room and Service.
James
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast was excellent!
FRANK
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The restaurant is currently under renovation, making it difficult to find a temporary dining option, and even then, the available options are unsatisfactory and don't match its high price.
TingYi
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast is very nice with many choices.
Landon
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, very friendly staff
Number of reviews per page
20
40