Mercure Bristol Grand Hotel

Excellent area close to restaurants , Bristol beacon , st nicks market , clean room , nice bar

The hotel was clean, in a fab location, car park was easy to find and you get a discount via the hotel. Only negative is there wasn’t a main light in our room.

Thank you very much. Good luck. 👍

Good value, nice rooms, decent all rounder

Aryan was very helpful and so friendly on reception. The room was very comfortable and spacious. Will be visiting again soon.

Characterful hotel with well equipped rooms and in a fantastic location but has a disgraceful policy of charging guests an extra fee to to hold their bags pre-check in and post-check out. Never encountered this at any other hotel, including other within the same chain. Holding guest bags is a minimum expectation of the complimentary service at most hotels irrespective of budget.

Rooms on the smaller side , but perfectly functional.

Staff really friendly. Hotel needs some serious work to bring it up to a decent standard. Lifts didn’t for two days.

Nice centrally located hotel, but still in a quiet street. Didn’t have breakfast, but everything looked good on Hôtel lobby/ restaurant. Would stay here again no problem.

Would not say it was worth the price looks to be an old school repurposed. Beds are not comfortable very springy. And layout was odd, not even a mini fridge in the room, TV was useless not able to play Netflix or YouTube nothing

Really nice hotel. Staff were lovely. Roon Very comfortable and clean. Didn’t have breakfast but had a few drinks in the bar which had great ambience.

Room was clean but cold. Niceties were limited.

Not worth the money charged. £195 for a room. No biscuit, bottle of water. No heating in bathroom. Loud AC, lumpy bed. Nothing premium about the premium room. Booked 5 rooms and have to pay for them all individually rather than paying together so took ages. Lady who checked me in was apologetic. Don't pay for breakfast, it was not good quality at all with limited selections for the price they charge. Honestly not a good experience at all. Think they need to consider what they charge. If this was £100 maybe I wouldn't moan but to charge that much is extortionate with no added anything. Also £19 to park is insane!

The rooms are very dark, and the hotel does need a refurb.

Lovely man on reception let us check in early and gave us an upgrade but the room was very cold, could'nt have a shower, no heating in the bathroom and heating it seems on timer so didnt come on until 6pm.... one thing i do not like is a cold room... Staff very nice and helpful, be careful of deal on in restaurant as breakfast and evening meal for 30.00 each includes drink but limited choice and charged me 4.00 for extra lemonade... very expensive. Will not be going back im afraid, parking £19.00 for 24 hours so not bad for centre of Bristol.

Bed was very uncomfortable, springs could be felt

Staff were very helpful and allowed early check in (1:30pm). The hotel itself is ion a gorgeous building. The rooms are spacious, and my bathroom was a good size. The only issue I had was that at night the bathroom was VERY cold, and the room itself also chilly. I tried to warm it up via the air con/ heater, but it wasn't powerful enough. This did affect the quality of my sleep.

Nothing grand about this hotel. Run down and dilapidated with a lick of fresh paint to try cover it. Poor quality bed and pillows, thin threadbare towels, extremely unclean manky bathroom, extractor fan ran constantly with no way to turn it off. This was in an "upgraded room" too so I dread to think what the other rooms are like. Location is good but I wouldn't recommend

Great location for visiting Bristol. Hotel a little run down. Staff friendly and enthusiastic but a little bit inept. Over complex air con and heating system a particular issue.

Table and floor not clean, crumbs and dust. Towels not in great conditions. One of the lamps were burnt, so was dark. Not soundproofing rooms. Mix of the sympathy, some nice staff others unfriendly. Parking and breakfast not included. For the UK reality not that bad. Good location if you don't want the breakfast in the hotel