Hakone Kowakien TEN-YU

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9.5
/10
Exceptional
1,968 reviews

What Guests Say About Their Stay

F***a

10.0
/ 10
I'm very satisfied staying here, the view and onsen experience are wonderful. Staff also very polite and helpful. Tips: arrive early and enjoy the garden view, then after check-in go submerge in the outdoor onsen in the sunset time

Gaurav

10.0
/ 10
We had an amazing time at the Ten-Yu Hakone Property. Staff was helpful, we got very nice mountain facing rooms, and they gave us rooms together per our request. The rooms were super clean and beautiful. The dinner and breakfast buffet were excellent. we just wished we could have stayed longer. I would definitely recommend this property to everyone. I would give it 6 stars out of 5 if I could.

Nestor

10.0
/ 10
Place was immaculate. Only reason I have it at a 4 instead of a 5 is that I had no use of public onsen due to having tattoos. Other than that, this was a beautiful and relaxing spot.

Jamiya

10.0
/ 10
We only stayed a few nights, but the experience was so good I wish we'd stayed longer. First the location is amazing. A beautiful property up in the mountains surround by nature and beautiful sky be it day or night. The staff are super friendly from the minute you arrive they usher you in, help you get checked in, and do a thorough job of explaining the amenties and features of the hotel. The rooms are fantastic, offering a mix of traditional and modern Japanese living. The open air bath on the balcony is a gamechanger. We booked the room that included the dinner package and I would highly recommended it. The courses were fantastic one after another. Additionally breakfast is available and there's so much delicious food, I felt completely ruined for other hotels on my trip. And lastly what is so amazing about this hotel is just how peaceful and serene it is. The environment encourages slowing down, relaxing, and enjoying the tranquility of the Japanese landscape. I found myself going out on the balcony each morning, meditating or reading a book with the just the ambience for sound. I'm a director and writer and I've decided I'll be booking this hotel to work on a novel I'm writing. I felt so inspired and in such a flow state while staying here. If visiting Hakone this would be my top recommendation. Can't rave about it enough.
In the Area
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1297 Ninotaira, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at Hakone Kowakien TEN-YU is a good choice when you are visiting Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakone Kowakien TEN-YU

1297 Ninotaira, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407
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Lobby Hakone Kowakien TEN-YU
Lobby 2 Hakone Kowakien TEN-YU

Discover More About Hakone Kowakien TEN-YU

General
Near Hakone Kowakien Yunessun

Location
With a stay at Hakone Kowakien TEN-YU in Hakone (Ninohira), you'll be steps from Hakone Kowakien Yunessun and 3 minutes by foot from Okada Museum of Art. This luxury ryokan is 0.9 mi (1.4 km) from Hakone Open Air Museum and 1.9 mi (3 km) from Miyagino Hayakawa Breakwater Cherry Blossoms.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Okada Museum of Art - 0.3 km / 0.2 mi
Hakone Kowakien Yunessun - 0.3 km / 0.2 mi
Chisuji Falls - 0.8 km / 0.5 mi
Hakone Open Air Museum - 1.4 km / 0.9 mi
Hakone Gora Park - 2 km / 1.3 mi
Hakuundo Chaen - 2.1 km / 1.3 mi
Hakone Museum of Art - 2.3 km / 1.4 mi
Sengokuhara Onsen - 2.4 km / 1.5 mi
Hakone Meissen Antique Museum - 2.7 km / 1.7 mi
Ōwakudani - 2.8 km / 1.8 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.9 km / 1.8 mi
Pola Museum of Art - 4.1 km / 2.5 mi
Buddhist Stoneworks at Motohakone - 5.3 km / 3.3 mi
Sengokuhara Susuki Prairie - 5.8 km / 3.6 mi
Hakone Ropeway - 6.1 km / 3.8 mi

The nearest airports are:
Haneda Airport (HND) - 99.6 km / 61.9 mi
Narita Intl. Airport (NRT) - 166.1 km / 103.2 mi

Facilities
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs and a sauna. Additional features at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Dining
Enjoy a satisfying meal at Geihinkan(Steak) serving guests of Hakone Kowakien TEN-YU. Wrap up your day with a drink at the bar/lounge.

Rooms
Treat yourself to a stay in one of the 150 guestrooms, featuring private hot tubs and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and refrigerators.

All facilities in Hakone Kowakien TEN-YU

Bar, Cafe and Lounge Hakone Kowakien TEN-YU
Bar, Cafe and Lounge
Swimming Pool Hakone Kowakien TEN-YU
Swimming Pool
Entertainment Facility Hakone Kowakien TEN-YU
Entertainment Facility
Common Space Hakone Kowakien TEN-YU
Common Space
Lobby Hakone Kowakien TEN-YU
Lobby

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Things to Do

  • Spa
  • Garden
  • Sauna

Family-friendly Facilities

  • Toys
  • Children games

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Elevator

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Hakone Kowakien TEN-YU

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.
, If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Available rooms at Hakone Kowakien TEN-YU
150
Number of floors in Hakone Kowakien TEN-YU
1
Another facilities in Hakone Kowakien TEN-YU
Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby, Concierge

Frequently asked question in Hakone Kowakien TEN-YU

What are available facilities at Hakone Kowakien TEN-YU?
There are top facilites at Hakone Kowakien TEN-YU such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hakone Kowakien TEN-YU?
The standard check-in time at Hakone Kowakien TEN-YU is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
What is the star rating of Hakone Kowakien TEN-YU?
Hakone Kowakien TEN-YU is a 4.5-star hotel.
How many floors does Hakone Kowakien TEN-YU have?
Hakone Kowakien TEN-YU has 1 floors.
How many rooms are available at Hakone Kowakien TEN-YU?
Hakone Kowakien TEN-YU has 150 rooms in total.
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More Reviews from Other Guests in Hakone Kowakien TEN-YU

Overall Ratings & Reviews Hakone Kowakien TEN-YU

Traveloka (8)
Other sources (1,960)
9.6
Exceptional
From 1,960 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakone Kowakien TEN-YU

Number of reviews per page
20
40
Top reviews
Gaurav
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had an amazing time at the Ten-Yu Hakone Property. Staff was helpful, we got very nice mountain facing rooms, and they gave us rooms together per our request. The rooms were super clean and beautiful. The dinner and breakfast buffet were excellent. we just wished we could have stayed longer. I would definitely recommend this property to everyone. I would give it 6 stars out of 5 if I could.
Read More
Nestor
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Place was immaculate. Only reason I have it at a 4 instead of a 5 is that I had no use of public onsen due to having tattoos. Other than that, this was a beautiful and relaxing spot.
Christian
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is excellent. But there are a few things we really did not like. If you try to call the reception, they hardly can speak English, always sorry, only Japanese. Then we lost our bag in the bus and asked the hotel after checkout to help us claim the bag, they just send us a phone number for the bus station, I could look this up myself. And I even tried to call the bus station, but they only speak Japanese, that’s why I have ask the hotel to help us. Luckily our next hotel in Sapporo called the bus station and we got our bag back. Finally the dinner is super Westernized. If you expect a full Japanese buffet, don’t go there, unless you want to eat Mac and cheese… and French fries…
Read More
Jamiya
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We only stayed a few nights, but the experience was so good I wish we'd stayed longer. First the location is amazing. A beautiful property up in the mountains surround by nature and beautiful sky be it day or night. The staff are super friendly from the minute you arrive they usher you in, help you get checked in, and do a thorough job of explaining the amenties and features of the hotel. The rooms are fantastic, offering a mix of traditional and modern Japanese living. The open air bath on the balcony is a gamechanger. We booked the room that included the dinner package and I would highly recommended it. The courses were fantastic one after another. Additionally breakfast is available and there's so much delicious food, I felt completely ruined for other hotels on my trip. And lastly what is so amazing about this hotel is just how peaceful and serene it is. The environment encourages slowing down, relaxing, and enjoying the tranquility of the Japanese landscape. I found myself going out on the balcony each morning, meditating or reading a book with the just the ambience for sound. I'm a director and writer and I've decided I'll be booking this hotel to work on a novel I'm writing. I felt so inspired and in such a flow state while staying here. If visiting Hakone this would be my top recommendation. Can't rave about it enough.
Read More
Wei
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best hot spring! Will come back again!
iram
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel, one if the best onsen we visited in Japan with an amazing view and great facilities
Jose-Luis Esteban
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent service and beautiful place!
Linda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great!!!!!!! Magical…… such a truely unique stay. Dinner was spectacular - breakfast so so.
Ramya
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Authentic for experience. The buffet dinner was amazing. Rooms can use an update.
Teresa
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent staff service. Receptionists make you feel welcome.
Shannon
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Outstanding service and amenities
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A beautiful hotel with great staff.
Nathalie
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is in the mountains and offers great Mountain Views as a result. The room was really spacious and clean. The private onsen on the patio was well appreciated.
MATTHEW
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great onsen, stunning. Annoying that the bar closes at 11, last orders at 10:30 and no room service.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful location and very relaxing with a lovely onsen and good restaurant
Claude
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We hsd a wonderful stay st this hotel. Staff were very welcome and food at the buffet was outstanding. Scenery ffom the onsen is fabulous. The hotel is quite big It could be crowded for the dinner. Only one coffee machine at the breakfast is not enough for the large population.
Natalya
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very relaxing. Room was spacious with hot bath.
Kimberly
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The food selection was amazing and when our A/C didn’t work in one of our rooms, they quickly relocated us to another set of rooms, with a beautiful view and massage chairs! The kids loved it!
Chase
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was great. Don’t waste your time with the buffet it’s awful.
Matthew
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

HIGHLY recommend.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hakone Kowakien TEN-YU

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hakone Kowakien TEN-YU

Traveloka (8)
Other sources (1,960)
9.6
Exceptional
From 1,960 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakone Kowakien TEN-YU

Number of reviews per page
20
40
Top reviews
Gaurav
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had an amazing time at the Ten-Yu Hakone Property. Staff was helpful, we got very nice mountain facing rooms, and they gave us rooms together per our request. The rooms were super clean and beautiful. The dinner and breakfast buffet were excellent. we just wished we could have stayed longer. I would definitely recommend this property to everyone. I would give it 6 stars out of 5 if I could.
Read More
Nestor
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Place was immaculate. Only reason I have it at a 4 instead of a 5 is that I had no use of public onsen due to having tattoos. Other than that, this was a beautiful and relaxing spot.
Christian
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is excellent. But there are a few things we really did not like. If you try to call the reception, they hardly can speak English, always sorry, only Japanese. Then we lost our bag in the bus and asked the hotel after checkout to help us claim the bag, they just send us a phone number for the bus station, I could look this up myself. And I even tried to call the bus station, but they only speak Japanese, that’s why I have ask the hotel to help us. Luckily our next hotel in Sapporo called the bus station and we got our bag back. Finally the dinner is super Westernized. If you expect a full Japanese buffet, don’t go there, unless you want to eat Mac and cheese… and French fries…
Read More
Jamiya
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We only stayed a few nights, but the experience was so good I wish we'd stayed longer. First the location is amazing. A beautiful property up in the mountains surround by nature and beautiful sky be it day or night. The staff are super friendly from the minute you arrive they usher you in, help you get checked in, and do a thorough job of explaining the amenties and features of the hotel. The rooms are fantastic, offering a mix of traditional and modern Japanese living. The open air bath on the balcony is a gamechanger. We booked the room that included the dinner package and I would highly recommended it. The courses were fantastic one after another. Additionally breakfast is available and there's so much delicious food, I felt completely ruined for other hotels on my trip. And lastly what is so amazing about this hotel is just how peaceful and serene it is. The environment encourages slowing down, relaxing, and enjoying the tranquility of the Japanese landscape. I found myself going out on the balcony each morning, meditating or reading a book with the just the ambience for sound. I'm a director and writer and I've decided I'll be booking this hotel to work on a novel I'm writing. I felt so inspired and in such a flow state while staying here. If visiting Hakone this would be my top recommendation. Can't rave about it enough.
Read More
Wei
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best hot spring! Will come back again!
iram
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel, one if the best onsen we visited in Japan with an amazing view and great facilities
Jose-Luis Esteban
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent service and beautiful place!
Linda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great!!!!!!! Magical…… such a truely unique stay. Dinner was spectacular - breakfast so so.
Ramya
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Authentic for experience. The buffet dinner was amazing. Rooms can use an update.
Teresa
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent staff service. Receptionists make you feel welcome.
Shannon
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Outstanding service and amenities
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A beautiful hotel with great staff.
Nathalie
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is in the mountains and offers great Mountain Views as a result. The room was really spacious and clean. The private onsen on the patio was well appreciated.
MATTHEW
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great onsen, stunning. Annoying that the bar closes at 11, last orders at 10:30 and no room service.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful location and very relaxing with a lovely onsen and good restaurant
Claude
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We hsd a wonderful stay st this hotel. Staff were very welcome and food at the buffet was outstanding. Scenery ffom the onsen is fabulous. The hotel is quite big It could be crowded for the dinner. Only one coffee machine at the breakfast is not enough for the large population.
Natalya
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very relaxing. Room was spacious with hot bath.
Kimberly
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The food selection was amazing and when our A/C didn’t work in one of our rooms, they quickly relocated us to another set of rooms, with a beautiful view and massage chairs! The kids loved it!
Chase
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was great. Don’t waste your time with the buffet it’s awful.
Matthew
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

HIGHLY recommend.
Number of reviews per page
20
40