Search Hotels
See All Photos
Hakone Kowakien TEN-YU
9.0
/10
Exceptional
8 reviews
What Guests Say About Their Stay
Lifeng
10.0
/ 10
Extremely friendly staff. Excellent services and food. Very nice hotel room.
Carmen
10.0
/ 10
The property is beautiful. So much nicer than what the website describes. The staff were all wonderful.
Raymond
10.0
/ 10
Fantastic Service from the start to finish. Room was extremely spacious, clean, and had great quality amenities. The interior garden was extremely beautiful with the hot spring water flowing into the hotel. Food was extremely tasty and had a superb variety to cater to many needs.
In the Area
See Map
1297 Ninotaira, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0407
Main Facilities
Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Hakone Kowakien TEN-YU
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Hakone Kowakien TEN-YU
Discover More Places
1297 Ninotaira, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0407
Discover More About Hakone Kowakien TEN-YU
Location
Staying at Hakone Kowakien TEN-YU is a good choice when you are visiting Ashigarashimo-gun.
About Hakone Kowakien TEN-YU
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hakone Kowakien TEN-YU exclusively for you.
Hakone Kowakien TEN-YU is a ryokan with great comfort and excellent service according to most ryokan's guests.
Get precious and unforgettable moment during your stay at Hakone Kowakien TEN-YU.
All facilities in Hakone Kowakien TEN-YU
Others
Hotel Services
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Newspaper in lobby
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Elevator
Things to Do
- Spa
- Garden
- Sauna
Family-friendly Facilities
- Toys
- Children games
General
- Parking
- Terrace
Food and Drinks
- Bar
Connectivity
- Free WiFi
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in Hakone Kowakien TEN-YU
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Crib (infant bed) fee: JPY 3300.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve access to the public bathing facility
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 22:00 - Before 11:00 |
Available rooms at Hakone Kowakien TEN-YU | 150 |
Number of floors in Hakone Kowakien TEN-YU | 1 |
Another facilities in Hakone Kowakien TEN-YU | Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby, Concierge |
Frequently asked question in Hakone Kowakien TEN-YU
What are available facilities at Hakone Kowakien TEN-YU?
There are top facilites at Hakone Kowakien TEN-YU such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hakone Kowakien TEN-YU?
The standard check-in time at Hakone Kowakien TEN-YU is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Hakone Kowakien TEN-YU
Traveloka (8)
Other sources (1,201)
9.0
Exceptional
From 8 reviews
Provided by travelers on
Cleanliness
9.4
Room Comfort
9.4
Meal
8.2
Location
8.5
Service and Facilites
9.1
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Hakone Kowakien TEN-YU
Number of reviews per page
20
40
Customer reviews
DT
Dienna T.
Leisure
10.0
/10
Reviewed 6 day(s) ago
Hakone Kowakien Ten Yu, I am sad if I remember it. It makes me overwhelmed with Japan Post Depression because I had a wonderful time in Hakone Kowakien Ten Yu. The staffs are super friendly. They handled my luggage from Yamato very well during my check in, my luggage has been placed in my room. The food was so good. The onsen was incredible. But the room view was parking, not the waterfall what I expected. But okay. Happy 8th Aniv. I will come back next year. Love staying here.
Read More
Find this review helpful?
F***a
Leisure
10.0
/10
Reviewed 60 week(s) ago
I'm very satisfied staying here, the view and onsen experience are wonderful. Staff also very polite and helpful. Tips: arrive early and enjoy the garden view, then after check-in go submerge in the outdoor onsen in the sunset time
1 people find it helpful
CL
Chong L. W.
6.2
/10
Reviewed 115 week(s) ago
Hotel provides a shuttle bus but buses comes every 30 mins with very limited seats (only 10 seats available). We missed 2 buses before we managed to board, very frustrating as we waited in the rain, in winter at 0 degrees. There were elderly and children waiting in the queue, not sure why the hotel didn't increase frequency. Restaurants in the hotel doesn't accept walk-ins - they require advanced reservations and the restaurants around the hotel closes at 5pm. Our booking does not include dinner but this piece of information wasn't told by the staff. We found out ourselves pretty late and had to eat at family mart. Hotel was crowded. The only saving grace to us were the room size, hot tub at the balcony and the complimentary lounge usage given by the hotel as it was our anniversary. Given the price we paid for, we were expecting better service. Probably won't stay here again.
Read More
2 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Ashigarashimo-gun
About Traveloka
Facebook
Instagram
TikTok
Youtube
Twitter
Line
Copyright © 2025 Traveloka. All rights reserved