What do past guests say about Hakone Kowakien TEN-YU?

Hakone Kowakien TEN-YU is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Hakone Kowakien TEN-YU

Name: Hakone Kowakien TEN-YU
Address: 1297 Ninotaira, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407, 1297 Ninotaira, Kanto, 250-0407, Japan
Rating: 9.5

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9.5

Exceptional

1,993 reviews

What Guests Say About Their Stay

F***a

10.0

/ 10

I'm very satisfied staying here, the view and onsen experience are wonderful. Staff also very polite and helpful. Tips: arrive early and enjoy the garden view, then after check-in go submerge in the outdoor onsen in the sunset time

John

10.0

/ 10

The staff was great. We included dinner which was omakase style and it was excellent. The spa

Siddharth

10.0

/ 10

Wonderful hotel. The room, private onsen, dinner and breakfast buffet were all excellent. We would definitely like to come back.

Ruth

10.0

/ 10

Exceptional stay. The staff were so attentive and kind - everyone went above and beyond to make our honeymoon extra special. The food is absolutely fabulous and high quality. All the facilities from the room to the onsen were brilliant. We’d love to return one day.

In the Area

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1297 Ninotaira, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407

Main Facilities

Parking

Luggage storage

Elevator

Garden

Toys

Children games

Staying at Hakone Kowakien TEN-YU is a good choice when you are visiting Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hakone Kowakien TEN-YU

1297 Ninotaira, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407

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Discover More About Hakone Kowakien TEN-YU

General
Near Hakone Kowakien Yunessun

Location
With a stay at Hakone Kowakien TEN-YU in Hakone (Ninohira), you'll be steps from Hakone Kowakien Yunessun and 3 minutes by foot from Okada Museum of Art. This luxury ryokan is 0.9 mi (1.4 km) from Hakone Open Air Museum and 1.9 mi (3 km) from Miyagino Hayakawa Breakwater Cherry Blossoms.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Okada Museum of Art - 0.3 km / 0.2 mi
Hakone Kowakien Yunessun - 0.3 km / 0.2 mi
Chisuji Falls - 0.8 km / 0.5 mi
Hakone Open Air Museum - 1.4 km / 0.9 mi
Hakone Gora Park - 2 km / 1.3 mi
Hakuundo Chaen - 2.1 km / 1.3 mi
Hakone Museum of Art - 2.3 km / 1.4 mi
Sengokuhara Onsen - 2.4 km / 1.5 mi
Ōwakudani - 2.8 km / 1.8 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.9 km / 1.8 mi
Pola Museum of Art - 4.1 km / 2.5 mi
Sengokuhara Susuki Prairie - 5.8 km / 3.6 mi
Hakone Ropeway - 6.1 km / 3.8 mi
Hakone Venetian Glass Museum - 6.5 km / 4 mi
Hakone Hot Springs - 6.5 km / 4 mi

The nearest airports are:
Haneda Airport (HND) - 99.6 km / 61.9 mi
Narita Intl. Airport (NRT) - 166.1 km / 103.2 mi

Facilities
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs and a sauna. Additional features at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Dining
Enjoy a satisfying meal at Geihinkan(Steak) serving guests of Hakone Kowakien TEN-YU. Wrap up your day with a drink at the bar/lounge.

Rooms
Treat yourself to a stay in one of the 150 guestrooms, featuring private hot tubs and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and refrigerators.

All facilities in Hakone Kowakien TEN-YU

Entertainment Facility

Common Space

Lobby

Accommodation Services

Exterior

Family-friendly Facilities

Toys
Children games

Things to Do

Spa
Garden
Sauna

Connectivity

Free WiFi

General

Parking
Terrace

Public Facilities

Smoke-free area
Elevator

Hotel Services

Luggage storage
Multilingual staff
24-hour Receptionist
Newspaper in lobby
Concierge

Nearby Facilities

Gift shop

Accommodation Policy & General Information in Hakone Kowakien TEN-YU

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

, If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance.

Pets

Service Animals Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 22:00 - to 11:00
Available rooms at Hakone Kowakien TEN-YU	150
Number of floors in Hakone Kowakien TEN-YU	1
Another facilities in Hakone Kowakien TEN-YU	Toys, Children games, Spa, Garden, Sauna

Frequently asked question in Hakone Kowakien TEN-YU

What is normal check-in & check-out time at Hakone Kowakien TEN-YU?

The standard check-in time at Hakone Kowakien TEN-YU is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00

What is the star rating of Hakone Kowakien TEN-YU?

Hakone Kowakien TEN-YU is a 4.5-star hotel.

How many floors does Hakone Kowakien TEN-YU have?

Hakone Kowakien TEN-YU has 1 floors.

How many rooms are available at Hakone Kowakien TEN-YU?

Hakone Kowakien TEN-YU has 150 rooms in total.

Does Hakone Kowakien TEN-YU provide parking?

Yes, Hakone Kowakien TEN-YU provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Hakone Kowakien TEN-YU

Overall Ratings & Reviews Hakone Kowakien TEN-YU

Traveloka (8)

Other sources (1,985)

9.6

Exceptional

From 1,985 reviews

Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

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Traveler Reviews Hakone Kowakien TEN-YU

Number of reviews per page

Top reviews

John

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The staff was great. We included dinner which was omakase style and it was excellent. The spa

Paola

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The hotel's onsen are absolutely beautiful; you can enjoy both, and while they offer completely different concepts, they are both spectacular! The interior garden is lovely, too. Overall, the hotel is nice, though it is perhaps starting to look a bit worn due to age. The staff were always very attentive and friendly. The ice cream machine was a nice bonus!

Siddharth

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful hotel. The room, private onsen, dinner and breakfast buffet were all excellent. We would definitely like to come back.

Conceptor

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

A beautiful experience! I wish I booked more than one day.

Ruth

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Erica

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

This was a splurge for our Japan trip. I haven’t seen all of them, but I would say this is probably the best Onsen out there. It sits at the top of the mountain. Great buffet dinner and breakfast. Staff is perfection. Service is perfection. Thank you for such a great time Hakone. Everyone needs to go here at least once in their life.

Zhen

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

everything is great

Adria

with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

We had a wonderful stay at Ten-yu. Our family absolutely loved the experience, it was incredibly relaxing, and the grounds were immaculate and peaceful to walk through. The food was fantastic, with a great variety of thoughtfully prepared options that made every meal enjoyable. Our room was beautiful, spacious, and very comfortable, providing the perfect place to unwind. Having a private onsen on the balcony was a highlight for our family. It allowed us to spend quality time together while relaxing in a serene setting. We would definitely stay here again and highly recommend Ten-yu to anyone looking for a peaceful, luxurious, and memorable stay.

Sean

10.0

/10

Reviewed 14 week(s) ago

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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