How many rooms are available at Krystal Cancun?

Krystal Cancun has 502 rooms in total.

Does Krystal Cancun provide parking?

Yes, Krystal Cancun provides parking. Please confirm details directly with the hotel.

What do past guests say about Krystal Cancun?

Krystal Cancun is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Krystal Cancun

Name: Krystal Cancun
Address: Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500, Paseo Kukulcan km 9, lotes 9 y 9A, Estado de Quintana Roo, 77500, Mexico
Rating: 7.7

Resorts

7.7

/10

Pleasant

1,561 reviews

What Guests Say About Their Stay

Ruben

10.0

/ 10

Stayed at Krystal Cancun and the biggest highlight was the location. You’re literally steps from the beach, which made it super easy to go back and forth throughout the day. On top of that, it’s right in the middle of the nightlife—clubs, bars, and restaurants are all within walking distance. If you’re looking for convenience and a lively atmosphere, this spot is hard to beat.

Raul

10.0

/ 10

I like is a good hotel clean the staff is friendly the beach gaviota azul is the best, one thing wrong will be the the handle to control the hot water and cool,I just have breakfast and is good I eat outside the hotel but is worth to buy the all inclusive if not the restaurants are expensive

MARIA

10.0

/ 10

Great breakfast, Amazing View from the room, Very clean, location is great and it is by one of the best beaches in the world. Very kind and welcoming staff!! Will plan to come back soon

In the Area

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Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Krystal Cancun is located in area / city Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Now you can enjoy more benefits, including the option to pay near your stay date!

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What's around Krystal Cancun

Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Discover More Places

Discover More About Krystal Cancun

General

Near Forum By The Sea Mall

Location

Located in Cancun (Zona Hotelera), Krystal Cancun is within a 10-minute drive of La Isla Shopping Mall and Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Gaviota Azul Beach - 0.2 km / 0.1 mi
UltraMar Ferry Terminal - 0.3 km / 0.2 mi
Forum By The Sea Mall - 0.4 km / 0.2 mi
Forum Beach - 0.4 km / 0.2 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.4 km / 0.2 mi
Cancun Convention Center - 0.4 km / 0.3 mi
Plaza Caracol Mall - 0.5 km / 0.3 mi
Caracol Beach - 0.5 km / 0.3 mi
Nichupté Lagoon - 0.5 km / 0.3 mi
Chac Mool Beach - 0.9 km / 0.6 mi
Playa Ancha - 1.2 km / 0.8 mi
Cancun Golf Club at Pok Ta Pok - 2.2 km / 1.3 mi
La Isla Shopping Mall - 3.5 km / 2.2 mi
Tortuga Beach - 3.5 km / 2.2 mi
El Sol de Cancun - 3.5 km / 2.2 mi

The preferred airport for Krystal Cancun is Cancun Intl. Airport (CUN) - 23.6 km / 14.7 mi

Facilities

Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.

Dining

Enjoy Mexican cuisine at El Mortero, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

Rooms

Make yourself at home in one of the 502 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

All facilities in Krystal Cancun

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Shops
Outdoor pool
Garden
Beach umbrella
TV lounge
Spa
Health club
Beach towel
Sauna
Steam room
Pool sun loungers

Hotel Services

Laundry service
Multilingual staff
Wedding service
Luggage storage
24-hour Receptionist
Concierge

Family-friendly Facilities

Kids club
Toys
Children pool

Food and Drinks

Poolside bar
Breakfast
Snack bar

Nearby Facilities

Gift shop
Hair salon
ATM/Banking

Sports and Recreations

Beach volleyball
Fitness center
Billiard

Transportation

Limited parking
Valet parking

General

Banquet
Parking

Public Facilities

Elevator
Smoke-free area

Kids and Pets

Babysitting

Connectivity

Free WiFi

Accommodation Policy & General Information in Krystal Cancun

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Krystal Cancun	502
Number of floors in Krystal Cancun	8
Another facilities in Krystal Cancun	Shops, Outdoor pool, Garden, Beach umbrella, TV lounge

Frequently asked question in Krystal Cancun

What are available facilities at Krystal Cancun?

There are top facilites at Krystal Cancun such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Krystal Cancun?

The standard check-in time at Krystal Cancun is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Krystal Cancun provide breakfast?

Yes, Krystal Cancun provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Krystal Cancun?

Krystal Cancun is a 3.5-star hotel.

How many floors does Krystal Cancun have?

Krystal Cancun has 8 floors.

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More Reviews from Other Guests in Krystal Cancun

Overall Ratings & Reviews Krystal Cancun

Traveloka (2)

Other sources (1,559)

7.8

Pleasant

From 1,559 reviews

Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

7.8

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Traveler Reviews Krystal Cancun

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Top reviews

Ruben

10.0

/10

Reviewed 13 week(s) ago

MARIA

with Partner

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Great breakfast, Amazing View from the room, Very clean, location is great and it is by one of the best beaches in the world. Very kind and welcoming staff!! Will plan to come back soon

Jennica

with Partner

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The door key is a wrist band. Every time we left the room we had to go to the front desk to reset the key. This was quite annoying.

Angelina

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

I loved it

George H

8.0

/10

Reviewed 15 week(s) ago

This time was a lot better from us, the A/C was working and they are investing back on the property, we were treating very well by staff, i bought my reservation from August last year and they accommodate everything we asked, krystal cancun is one of the best hotel.

Sigifredo

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Muy bonita vista de la playa, Aire acondicionado bien, excelente servicio, la playa con poco acumuló de sargazo, el mar no tanto oleaje permite nadar, se llega caminando a los club de baile/antros clásicos de can cun (coco bongo) todo +++++

Cooper

with Friends

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Good

Alyssa

Friends and Family with Friends

2.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

The bus that was paid for never came. Our flights were delayed so arriving on time wasn't happening. We had to call for a shuttle from airport to our hotel because the orginal bus did not watch the flights to realize flights were delayed a bit. The room was disgusting with stain on chairs and we found a ton of roaches at the bed areas. The front desk did not want to change our roomuntil we showed a video of all the roaches running around. The topper was one of us was on the balcony in the room when house keeping came in and didnt know they were there and started going through his wallet stealing cash. When he confronted her, she dropped the wallet and ran out of the room. It turns out everyone we were with checked and notice they were missing cash, gift cards, etc. House keeping robbing visitors blind. Everyone on that staff should be fired. We will never stay there again. Very disappointing

Victor

Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful area to stay, close to beach. Clean and friendly staff

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.