How many rooms are available at Krystal Cancun?

Krystal Cancun has 502 rooms in total.

Does Krystal Cancun provide parking?

Yes, Krystal Cancun provides parking. Please confirm details directly with the hotel.

What do past guests say about Krystal Cancun?

Krystal Cancun is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Krystal Cancun

Name: Krystal Cancun
Address: Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500, Paseo Kukulcan km 9, lotes 9 y 9A, Estado de Quintana Roo, 77500, Mexico
Rating: 7.3

Resorts

7.3

/10

Pleasant

1,377 reviews

What Guests Say About Their Stay

Jean

10.0

/ 10

second time at the Krystal. the location, beach, cleanliness and staff are perfect. Thank you

Janice Marie

10.0

/ 10

We love CeCi at Las Velas💗. She was incredibly welcoming and attentive and so kind….we felt like family!! We also loved so may other staff members there throughout the resort!!

Mitzi

10.0

/ 10

The breakfast waitress Cece was excellent! She helped us each day we were there! Bravo!

In the Area

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Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Krystal Cancun is located in area / city Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Krystal Cancun

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What's around Krystal Cancun

Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Discover More Places

Discover More About Krystal Cancun

General

Near Forum By The Sea Mall

Location

Located in Cancun (Zona Hotelera), Krystal Cancun is within a 10-minute drive of La Isla Shopping Mall and Aquaworld. This beach resort is 6.2 mi (9.9 km) from El Rey Ruins and 6.5 mi (10.5 km) from Plaza Las Americas.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Gaviota Azul Beach - 0.2 km / 0.1 mi
UltraMar Ferry Terminal - 0.3 km / 0.2 mi
Forum By The Sea Mall - 0.4 km / 0.2 mi
Forum Beach - 0.4 km / 0.2 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.4 km / 0.2 mi
Cancun Convention Center - 0.4 km / 0.3 mi
Plaza Caracol Mall - 0.5 km / 0.3 mi
Caracol Beach - 0.5 km / 0.3 mi
Nichupté Lagoon - 0.5 km / 0.3 mi
Chac Mool Beach - 0.9 km / 0.6 mi
Playa Ancha - 1.2 km / 0.8 mi
Cancun Golf Club at Pok Ta Pok - 2.2 km / 1.3 mi
La Isla Shopping Mall - 3.5 km / 2.2 mi
Tortuga Beach - 3.5 km / 2.2 mi
El Sol de Cancun - 3.5 km / 2.2 mi

The preferred airport for Krystal Cancun is Cancun Intl. Airport (CUN) - 23.6 km / 14.7 mi

Facilities

Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.

Dining

Enjoy Mexican cuisine at El Mortero, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

Rooms

Make yourself at home in one of the 502 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

All facilities in Krystal Cancun

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Shops
Outdoor pool
Garden
Beach umbrella
TV lounge
Spa
Health club
Beach towel
Sauna
Steam room
Pool sun loungers

Hotel Services

Laundry service
Multilingual staff
Wedding service
Luggage storage
24-hour Receptionist
Concierge

Family-friendly Facilities

Kids club
Toys
Children pool

Food and Drinks

Poolside bar
Breakfast
Snack bar

Nearby Facilities

Gift shop
Hair salon
ATM/Banking

Sports and Recreations

Beach volleyball
Fitness center
Billiard

Transportation

Limited parking
Valet parking

General

Banquet
Parking

Public Facilities

Elevator
Smoke-free area

Kids and Pets

Babysitting

Connectivity

Free WiFi

Accommodation Policy & General Information in Krystal Cancun

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cash Breakage deposit: MXN 3000 per stay
A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, Onsite COVID-19 testing (PCR) is available, Minimum age for COVID-19 test requirement: 12, By ocean, Cashless transactions are available, Onsite COVID-19 testing (Antigen) is available, Contactless check-in is available, Essential workers only - NO

Fee for buffet breakfast: approximately MXN 390 for adults and MXN 195 for children
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Krystal Cancun	502
Number of floors in Krystal Cancun	8
Another facilities in Krystal Cancun	Shops, Outdoor pool, Garden, Beach umbrella, TV lounge

Frequently asked question in Krystal Cancun

What are available facilities at Krystal Cancun?

There are top facilites at Krystal Cancun such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Krystal Cancun?

The standard check-in time at Krystal Cancun is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Krystal Cancun provide breakfast?

Yes, Krystal Cancun provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Krystal Cancun?

Krystal Cancun is a 3.5-star hotel.

How many floors does Krystal Cancun have?

Krystal Cancun has 8 floors.

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More Reviews from Other Guests in Krystal Cancun

Overall Ratings & Reviews Krystal Cancun

Traveloka (2)

Other sources (1,375)

7.4

Pleasant

From 1,375 reviews

Cleanliness

7.6

Room Comfort

7.6

Service and Facilites

7.6

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Traveler Reviews Krystal Cancun

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.