What do past guests say about Krystal Cancun All Inclusive?

Krystal Cancun All Inclusive is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Krystal Cancun All Inclusive

Name: Krystal Cancun All Inclusive
Address: Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500, Paseo Kukulcan km 9, lotes 9 y 9A, Estado de Quintana Roo, 77500, Mexico
Rating: 7.4

Hotels

7.4

/10

Pleasant

1,057 reviews

What Guests Say About Their Stay

Joshua

10.0

/ 10

Clean room, staff was mostly friendly and always tried to make your stay the best

Veronica

10.0

/ 10

Absolutely loved it! Great location for the beach, customer service is very friendly and the food was delicious

Vladimir I.

10.0

/ 10

The room was clean. I also liked Aqua Marina restaurant because of variety and a good quality of food. The beach is wonderful.

In the Area

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Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

Krystal Cancun All Inclusive is located in area / city Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Krystal Cancun All Inclusive

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What's around Krystal Cancun All Inclusive

Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

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Discover More About Krystal Cancun All Inclusive

General

Near Forum By The Sea Mall

Location

With a stay at Krystal Cancun All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and Hotel Zone Beaches. This all-inclusive hotel is 0.3 mi (0.6 km) from Cancun Convention Center and 0.4 mi (0.6 km) from Forum Beach.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Gaviota Azul Beach - 0.1 km / 0.1 mi
UltraMar Ferry Terminal - 0.5 km / 0.3 mi
Cancun Convention Center - 0.6 km / 0.3 mi
Forum By The Sea Mall - 0.6 km / 0.4 mi
Forum Beach - 0.6 km / 0.4 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.6 km / 0.4 mi
Plaza Caracol Mall - 0.6 km / 0.4 mi
Caracol Beach - 0.6 km / 0.4 mi
Nichupté Lagoon - 0.6 km / 0.4 mi
Chac Mool Beach - 1.1 km / 0.7 mi
Playa Ancha - 1.4 km / 0.9 mi
Cancun Golf Club at Pok Ta Pok - 2.3 km / 1.4 mi
La Isla Shopping Mall - 3.7 km / 2.3 mi
Tortuga Beach - 3.7 km / 2.3 mi
El Sol de Cancun - 3.7 km / 2.3 mi

The preferred airport for Krystal Cancun All Inclusive is Cancun Intl. Airport (CUN) - 23.8 km / 14.8 mi

Facilities

Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 5 meeting rooms available for events. Free valet parking is available onsite.

Dining

Enjoy local and international cuisine at Aquamarina, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Rooms

Make yourself at home in one of the 502 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

All facilities in Krystal Cancun All Inclusive

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Shops
Outdoor pool
Garden
Beach umbrella
TV lounge
Spa
Beach towel
Beach sun loungers
Pool sun loungers

Hotel Services

Laundry service
Multilingual staff
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Nearby Facilities

Gift shop
Hair salon
ATM/Banking

Family-friendly Facilities

Kids club
Children pool

Food and Drinks

Poolside bar
Snack bar

Public Facilities

Elevator
Smoke-free area

Sports and Recreations

Beach volleyball
Fitness center

Transportation

Valet parking

Connectivity

Free WiFi

General

Parking

Accommodation Policy & General Information in Krystal Cancun All Inclusive

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: MXN 3000 per stay
A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, Onsite COVID-19 testing (PCR) is available, By ocean, Cashless transactions are available, Onsite COVID-19 testing (Antigen) is available, Contactless check-in is available

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Available rooms at Krystal Cancun All Inclusive	502
Number of floors in Krystal Cancun All Inclusive	8
Another facilities in Krystal Cancun All Inclusive	Shops, Outdoor pool, Garden, Beach umbrella, TV lounge

Frequently asked question in Krystal Cancun All Inclusive

What are available facilities at Krystal Cancun All Inclusive?

There are top facilites at Krystal Cancun All Inclusive such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Krystal Cancun All Inclusive?

The standard check-in time at Krystal Cancun All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Krystal Cancun All Inclusive?

Krystal Cancun All Inclusive is a 4.0-star hotel.

How many floors does Krystal Cancun All Inclusive have?

Krystal Cancun All Inclusive has 8 floors.

How many rooms are available at Krystal Cancun All Inclusive?

Krystal Cancun All Inclusive has 502 rooms in total.

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More Reviews from Other Guests in Krystal Cancun All Inclusive

Overall Ratings & Reviews Krystal Cancun All Inclusive

Other sources (1,057)

7.4

Pleasant

From 1,057 reviews

Cleanliness

7.8

Room Comfort

7.4

Service and Facilites

7.8

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Traveler Reviews Krystal Cancun All Inclusive

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Top reviews

Pratima

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Had great time at Krystal Cancun. The only thing is it didnot have much activities for kids. Wish they had kids night show, magic show etc for kids fun

Hailey Marie

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Rooms were clean, staff were great, res

jaime

Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The check in was great, and the staff.

Robert

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great

Adriana

with Partner

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

We were very desapointed with the food and drinks. If it wasn’t for the sun and the beach we wouldn’t enjoy our vacation at all. Would we go back, maybe with a lot of reservations.

Irma

with Partner

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Staff and amenities were great

Gabriel

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great experience!! Had a great time and the best service

Brandy

with Partner

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The first room that was assigned i wasnt happy with, but they were very helpful and moved us to a different room which made us happier. Staff is always greeting us and we enjoyed our stay.

Joshua

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, staff was mostly friendly and always tried to make your stay the best

Veronica

Leisure with Friends

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely loved it! Great location for the beach, customer service is very friendly and the food was delicious

Lucas

Leisure with Partner

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Clean room

Edwin

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The location is one of the best

Elza

Leisure with Partner

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

everything was excellent, except room tempetature was 17 celcius, too be truly, it was too cold to be in the room

Mike

Leisure with Partner

2.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Room was horrible, asked to have the toilet fixed and they never fixed it. It would run all night and keep you up. The staff is very rude. Hands down the worst place I’ve stayed in cancun.

Raymond G

Leisure Family

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Rooms are a little dated, staff was friendly and helpful and the food was better than average.

Prabhjot

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Outdated resort, buffet is garbage, resort is EXTREMELY outdated like old old! Washrooms are not nice. If you get ocean view it’s not bad view! Restaurant food is nice but once again buffet is completely garbage. Staff is nice. Location is good right beside the Cancun strip. Only bar rail alcohol included. Cost money for good liqour. By the way, water bottles cost money which is crazy and not cool. Overall decent price for a family. Rooms r way too thin you can hear everything next door rooms with no privacy.

Jose

with Partner

4.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

The room was out of date and the bed was not comfortable at all the ocean view not what it show on the picture The staff was OK I’ve been in Cancun in other places a lot better this place I will never go back and I don’t recommend it to people

Ryan

with Friends

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Tremendous staff, welcoming atmosphere, drinks always cold.

Sheila

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Everyone went out of their way for us. The front desk, bartenders, and concierge were very accommodating. The rooms were old but clean. There was a mini bar(no alcohol) and coffee maker which were all convenient. Oh and nightly entertainment lead by GIO was very fun. If you have a choice stay here at the Krystal Cancun NOT the Krystal Grand.

Loren

Leisure Family

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Hotel, room was great! The staff was nothing but Magnificent! The room view was amazing, clean and well maintained, although somewhat worn. Property is absolutely not handicap safe, too many stairs with no adequate hand rails. As smokers, it was almost impossible! We met Amazing guest and had a magnificent trip! Not advisable for visitors with visual or physical handicaps.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.