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Krystal Cancun All Inclusive

Hotel
Mencari bilik untuk anda...
7.8
/10
Baik
1,531 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Carla

10.0
/ 10
The resort is awesome: the facilities, restaurants, and pool are great, but the staff definitely makes the difference. Everyone is super friendly and they always go the extra mile to give the best service!

Alexis Yair Jiménez

10.0
/ 10
Todo estuvo perfecto. Excelente atención en todo momento, los servicios, limpieza y experiencia sin igual!

FRANCISCO EMETERIO

10.0
/ 10
Muy buen hotel, atención de maravilla de todo el personal. Detalles muy mínimos. Recomendaría que todas las TV tengan sistema de cable o permitir usar apps de streaming.
Di Kawasan
Lihat Peta
Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Kemudahan Utama

Lihat Lebih
Kemudahan yang disediakan:
Kolam renang terbuka
Bar tepi kolam renang
Kolam renang kanak-kanak
Perkhidmatan dobi
Parkir
Penyimpanan bagasi
Lif
Taman
Kecergasan
Krystal Cancun All Inclusive terletak di kawasan / bandar Cancún. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih

Persekitaran Krystal Cancun All Inclusive

Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
Temui Lebih Banyak Tempat
Lobi Krystal Cancun All Inclusive
Lobi 2 Krystal Cancun All Inclusive

Ketahui Lebih Lanjut Mengenai Krystal Cancun All Inclusive

General
Berdekatan Pusat Beli-belah Forum Di Tepi Laut

Location
Dengan penginapan di Krystal Cancun All Inclusive dalam Cancun (Zona Hotelera), anda akan berdekatan dengan Pantai Gaviota Azul dan Pantai Zon Hotel. Hotel merangkumi semua ini berada 0.6 km dari Pusat Konvensyen Cancun dan 0.6 km dari Pantai Forum.

Attractions
Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Pantai Gaviota Azul - 0.1 km / 0.1 mi
Terminal Feri UltraMar - 0.5 km / 0.3 mi
Pusat Konvensyen Cancun - 0.6 km / 0.3 mi
Pusat Beli-belah Forum Di Tepi Laut - 0.6 km / 0.4 mi
Pantai Forum - 0.6 km / 0.4 mi
West Coast of Isla Mujeres, Punta Cancun dan Taman Negara Punta Nizuc - 0.6 km / 0.4 mi
Pusat Membeli-belah Plaza Caracol - 0.6 km / 0.4 mi
Pantai Caracol - 0.6 km / 0.4 mi
Laguna Nichupté - 0.6 km / 0.4 mi
Pantai Chac Mool - 1.1 km / 0.7 mi
Pantai Ancha - 1.4 km / 0.9 mi
Kelab Golf Cancun di Pok Ta Pok - 2.3 km / 1.4 mi
Pusat Beli-belah La Isla - 3.7 km / 2.3 mi
Pantai Tortuga - 3.7 km / 2.3 mi
El Sol de Cancun - 3.7 km / 2.3 mi

Lapangan terbang pilihan untuk Krystal Cancun All Inclusive adalah Cancun, Quintana Roo (CUN-Lapangan Terbang Antarabangsa Cancun) - 23.8 km / 14.8 bt

Facilities
Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut dan rawatan muka. Jika anda inginkan peluang rekreasi, anda akan mendapati kolam renang terbuka, tab panas dan pusat kecergasan. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan kedai hadiah atau gerai surat khabar.

Business Facilities
Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan kakitangan berbilang bahasa. Hotel ini mempunyai 5 bilik mesyuarat yang tersedia untuk acara. Letak kenderaan valet percuma terdapat di tapak hartanah.

Dining
Nikmati masakan tempatan dan antarabangsa di Aquamarina, salah sebuah daripada 5 restoran di hotel, atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Bersantailah dengan minuman yang menyegarkan dari bar tepi kolam atau salah sebuah daripada 3 bar/ruang istirahat.

Rooms
Selesakan diri anda di salah satu daripada 502 bilik berhawa dingin yang menampilkan Televisyen LED. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi muat komputer riba dan pembancuh kopi/teh.

Semua kemudahan dari Krystal Cancun All Inclusive

Kemudahan

  • Kolam renang terbuka
  • Bar tepi kolam renang
  • Kolam renang kanak-kanak
Kolam Renang Krystal Cancun All Inclusive
Kolam Renang
Kemudahan Hiburan Krystal Cancun All Inclusive
Kemudahan Hiburan
Pusat Kecergasan Krystal Cancun All Inclusive
Pusat Kecergasan
Dewan Majlis Krystal Cancun All Inclusive
Dewan Majlis
Lobi Krystal Cancun All Inclusive
Lobi

Mesra Keluarga

  • Kelab kanak-kanak
  • Kolam renang kanak-kanak

Makanan dan Minuman

  • Bar tepi kolam renang
  • Bar snek

Aktiviti

  • Kolam renang terbuka
  • Taman
  • Payung pantai
  • Ruang TV
  • Spa
  • Tuala pantai
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Pengangkutan

  • Parkir valet

Kemudahan Internet

  • WiFi percuma

Umum

  • Parkir

Kemudahan Umum

  • Lif
  • Kawasan bebas rokok

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Kakitangan berbilang bahasa
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Kemudahan Berhampiran

  • Kedai cenderamata
  • Kedai
  • Salun rambut
  • ATM/Perbankan

Sukan & Rekreasi

  • Bola tampar pantai
  • Kecergasan

Polisi Penginapan & Maklumat Umum di Krystal Cancun All Inclusive

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Transaksi tanpa tunai tersedia
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, dan sistem keselamatan
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
, Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Pets Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 00:00 - hingga 12:00
Bilik tersedia di Krystal Cancun All Inclusive
502
Bilangan tingkat di Krystal Cancun All Inclusive
8
Fasilitas lain di Krystal Cancun All Inclusive
Kelab kanak-kanak, Kolam renang kanak-kanak, Bar tepi kolam renang, Bar snek, Kolam renang terbuka

Soalan lazim tentang Krystal Cancun All Inclusive

Kapan waktu check-in & check-out di Krystal Cancun All Inclusive?
Masa check-in di Krystal Cancun All Inclusive bermula dari 15:00 - 00:00 manakala masa check-out ialah pada Sebelum 12:00
Berapakah jumlah bintang yang dimiliki oleh Krystal Cancun All Inclusive?
Krystal Cancun All Inclusive ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Krystal Cancun All Inclusive?
Krystal Cancun All Inclusive mempunyai 8 tingkat.
Berapakah jumlah bilik yang terdapat di Krystal Cancun All Inclusive?
Jumlah keseluruhan bilik di Krystal Cancun All Inclusive ialah 502.
Apakah ulasan tetamu untuk Krystal Cancun All Inclusive?
Krystal Cancun All Inclusive terkenal dengan Perkhidmatan dan Kemudahan, Kebersihan, Keselesaan Bilik, berdasarkan ulasan daripada tetamu sah Traveloka.

Lebih Banyak Ulasan Daripada Tetamu Lain di Krystal Cancun All Inclusive

Penilaian & Ulasan Keseluruhan Krystal Cancun All Inclusive

Sumber lain (1,531)
7.8
Baik
Daripada 1,531 ulasan
Kebersihan

8.2

Keselesaan Bilik

7.8

Perkhidmatan dan Kemudahan

8.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Krystal Cancun All Inclusive

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
ALMA YESENIA
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Personal muy amables y atentos,
Ulises
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Un poco descuidado el hotel por dentro y las personas que venden tours dentro del hotel cerca de los elevadores del 1 piso empresa MTS Prometen cosas que no cumplen mejor reserven los Tours por fuera o directamente en Xcaret.com
Karina Lizeth
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Todo estuvo excelente
Yadira Airaly Guevara
icon-dengan Anak
dengan Anak
2.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Horribles instalaciones, demasiado viejas y no parece todo incluido! Hasta por un agua se andan fijando y no puedes tomar bebidas hasta que un mesero te la de! No regreso! Y para colmo todos los meseros andan de mala gana!
Slim
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Overall Impressions & Staff The absolute highlight of this hotel is the staff—they are incredibly warm, friendly, and the main reason guests would want to return. The location is also fantastic and offers a great family-friendly environment. However, the property itself feels quite dated, and frustratingly, the elevator was broken about 80% of the time. Rooms & Housekeeping While the rooms were generally clean, housekeeping service was unreliable, likely due to understaffing. Even after leaving the room for over six hours, it was not cleaned. Furthermore, when we ran out of toilet paper, housekeeping replaced it with a partially used roll rather than a brand-new one. Food & Restaurants Booking reservations for the specialty restaurants was difficult, as availability is very limited. •Hacienda: The food was good, and the service was excellent. •Mediterrano: A complete waste of time. The food is poor (and nothing close to authentic Mediterranean cuisine), the service is bad, and I witnessed a double standard regarding how the dress code was enforced. •Las Velas: Good for breakfast, but dinner was a letdown. I asked the waiter about the fish on the menu and was promised red snapper, but was served tilapia instead. In fact, it seems tilapia is the only fish served at any of the resort's restaurants. •The Aquarium (Buffet): The food here is simply terrible. The only redeeming quality was the excellent staff. •The Fisheria: The fried fish and shrimp tacos were disappointing.
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Francisco Gilberto
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Todo muy bien, sin duda volvería.
Orlando
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Unfortunately, we were very disappointed with our stay and I would not recommend this hotel at all. We have traveled to Cancún five times and stayed at different resorts, and I can honestly say this has been the worst hotel experience we have had. For an all-inclusive resort, we expected so much better. Our room was dirty and did not feel properly cleaned. The service was also very disappointing. The servers were not very attentive, and there were several times when the bartenders completely ignored us and never served us. The food was probably one of the biggest disappointments. There were very limited options, the quality was not good, and it felt like they served the same food every single day. For an all-inclusive resort, we expected much more variety and better quality. If you’re considering this hotel because you’re trying to save money, do yourself a favor and DON’T. It is not worth it. I would rather spend a little more money somewhere else and actually enjoy my vacation. Overall, the cleanliness, poor service, food, and lack of attention from the staff made our experience extremely disappointing. After visiting Cancún five times, we have never had an experience like this at any other resort. We would definitely not stay here again or recommend it to anyone.
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Ermes
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Todo estuvo bien, la verdad la pasamos muy bien
George
icon-dengan Anak
dengan Anak
2.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

The rooms are dated, pretty old and very basic. We did not have hot water in the room for 2 days. Even though we paid for all inclusive package nothing was free except the buffet even though it was advertised that at least 3-5 places to eat are included. The staff would not speak English and only Spanish and was rude just expecting to get paid for everything and was charged for a blanket $150 at the check out. Very disappointing!!!!
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Rony A
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Well from the beginning started not to good at the time we arrive a our room was really bad smell because the humidity was to high they didn’t bother to turn the A/C on but customer service was able to get it a nee room on which was pretty nice .. everything was moving smooth until we have a issue on the fisheria restaurant they have rules on which they should apply to everyone not just a few people .. the lady on yellow shirt didnt let us seat because my kids was wet but at that moment another family walk throught and let seat completly wet .. wasnt right at all
Read More
Leticia
icon-Percutian Keluarga
Percutian Keluarga
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The hotels amenities where great, staff "Not so much". They were judgment based on race and lack of Spanish speaking.
Fahima
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The hotel itself was great and very clean\. The property was well maintained, and I enjoyed my stay overall\. However, the service did not match the quality of the hotel\. Unfortunately, many of the staff were not very helpful\. The bartenders, in particular, were quite rude and unwelcoming, which made the experience disappointing\. While some of the restaurant staff were friendly and provided better service, the overall customer service—especially in the bar area—was poor\. The hotel would also benefit from improving its customer service and staffing\. The bar service was extremely slow because there was often only one bartender trying to assist a long line of guests while also serving people in the buffet and breakfast area. It was clear the staff was overwhelmed, resulting in long wait times and a frustrating experience. Although the hotel was very clean, the rooms are quite outdated and could use renovations. Updating the rooms, along with improving customer service and increasing staffing, would make this hotel a much better experience for guests .
Read More
Talia
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Overall, the experience was okay. I liked that each restaurant had a different menu every day, but the food was hit or miss. Some dishes tasted stale or bland, while others, especially the fish and rajas, were excellent. Check in felt rushed, and no one explained the resort amenities. I also did not like being approached every time I walked through the lobby by staff trying to get me to attend a presentation or provide my card information for free perks. After declining several times, it became overwhelming. We booked through Expedia because it included perks like a Balinese day bed, robes, and slippers. Unfortunately, the day bed was off to the side with little breeze, no towels, and no drink service, unlike the paid beds. It did not feel like a VIP experience. The robes were also rough and did not feel luxurious. Our room never got as cold as we wanted, and the minibar was never cold. We reported both issues, but neither was fixed during our stay. Finally, I was disappointed that the main pool closed at 9:00 p.m. For an all inclusive resort, I expected it to stay open later. Overall, we enjoyed our vacation, but there are several areas where the guest experience could be improved.
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viridiana zulley
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Que tenían en el área de balinesas un CABLE SUELTO AL AIRE EN LA ARENA. Lo pise dos veces la 1ra por no saber y me dio toques. La segunda por correr tras mi para mi bebé no lo tocar. Gad no era de alta tensión si no otro cuento sería. Eso muy mal y falta de atención a esos grandes detalles.
Gulchekhra
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Good hotel
Viridiana
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

El chek in tardó mas de 2 horas, y nadie te resolvía, solo te decían que debías esperar. No es un hotel para descansar, porque resulta que esta al lado de la zona de antros de cancún, entonces todas las noches es mucho escandalo y no se puede dormir, si quieres descansar busca otro hotel...por lo demás está bien sino te importa no dormir y esperar 2 horas a que te registren tu entrada
Read More
Carla
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The resort is awesome: the facilities, restaurants, and pool are great, but the staff definitely makes the difference. Everyone is super friendly and they always go the extra mile to give the best service!
Alexis Yair Jiménez
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Todo estuvo perfecto. Excelente atención en todo momento, los servicios, limpieza y experiencia sin igual!
Karina
2.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Check in was a disaster, there was a huge line, yet only two employees doing the check in process. After check in, we were sent to another line to get our room keys. The room was so outdated, the tub was clogged and the glass shower curtain was so loose, it could fall at any minute. Also the water when you shower would drip to the outside of the tub, creating a flood. The mini fridge was restocked once in our 5 day stay, no beer was in the room. There was also drink restrictions in the hotel, this was never disclosed before booking. The pool had sharp tiles and my son cut himself a few times. Staff is friendly, the hotel is just really outdated and too many restriction to be considered “All inclusive”
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Alphonso
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Lots of locals on the beach right in front of hotel. Pretty much every day. The food in the restaurants which you have to reserve was very good but difficult to get a reservation because of availability. Entertainment is 1 out of 5 . Pretty boring. Nice property and close to downtown and bars/clubs. Other than that I rate 2 stars overall. I won’t be back.
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Lobi 4 Krystal Cancun All Inclusive

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