Quay Hotel and Spa

Hotels
9.0
/10
Exceptional
1,000 reviews

What Guests Say About Their Stay

Darren

10.0
/ 10
Clean and spotless room and ensuite. Great view onto the harbour from our ground floor room. Staff very courteous throughout our stay.

Finola

10.0
/ 10
We had a lovely stay at the Quay just before Christmas. We enjoyed the use of the spa and I loved the runs along by the sea each morning. The location is great. The breakfast was very nice and staff friendly and accommodating.

Simon

10.0
/ 10
Lovely room, staff, restaurant. Shame we couldn't use the pool between 9am and 5pm
In the Area
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Deganwy Quay, Conwy, Wales, LL31 9DJ

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Quay Hotel and Spa is a good choice when you are visiting Conwy. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Quay Hotel and Spa

Deganwy Quay, Conwy, Wales, LL31 9DJ
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Discover More About Quay Hotel and Spa

Location


Staying at Quay Hotel and Spa is a good choice when you are visiting Conwy.

About Quay Hotel and Spa

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Quay Hotel and Spa exclusively for you.

Quay Hotel and Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Quay Hotel and Spa.

All facilities in Quay Hotel and Spa

Others Quay Hotel and Spa
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Spa
  • Marina
  • Indoor pool
  • Garden
  • Sauna
  • Steam room

General

  • Banquet
  • Parking
  • Smoking area
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Meeting rooms
  • Computer station

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Quay Hotel and Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Late check-out fee: GBP 20.00
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Quay Hotel and Spa
77
Number of floors in Quay Hotel and Spa
2
Another facilities in Quay Hotel and Spa
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in Quay Hotel and Spa

What are available facilities at Quay Hotel and Spa?
There are top facilites at Quay Hotel and Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Quay Hotel and Spa?
The standard check-in time at Quay Hotel and Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Quay Hotel and Spa provide breakfast?
Yes, Quay Hotel and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Quay Hotel and Spa?
Quay Hotel and Spa is a 4.0-star hotel.
How many floors does Quay Hotel and Spa have?
Quay Hotel and Spa has 2 floors.
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More Reviews from Other Guests in Quay Hotel and Spa

9.0
Exceptional
From 1,000 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Quay Hotel and Spa

Number of reviews per page
20
40
Top reviews
Diane
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay. Lovely staff, breakfast was nice. Spa was good
Sian
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room cold, hallway cold, our room was on the ground floor at the back with view overlooking car park
Darren
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean and spotless room and ensuite. Great view onto the harbour from our ground floor room. Staff very courteous throughout our stay.
Colin
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes
Julia
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very clean and comfortable rooms and friendly staff
Finola
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had a lovely stay at the Quay just before Christmas. We enjoyed the use of the spa and I loved the runs along by the sea each morning. The location is great. The breakfast was very nice and staff friendly and accommodating.
Matthew
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

.
Simon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely room, staff, restaurant. Shame we couldn't use the pool between 9am and 5pm
Hannah
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was amazing as the sea view with sliding doors. Staff were all friendly and anything that was asked was acted upon in a professional timely manor. Brekkie on day 1 could have been better as you can build your own brekkie from all the other options, no cheese on offer which was disheartening haha. Spa could have been so much better, overcrowded and was asked to back twice during the late afternoon which interrupted our dinner plans once we actually got in over 1 later, there was a very relaxing chill out room so chilled in there. Spa pool and jet pool very tepid almost cold water, it’s nice if been in the sauna. Could do with a jacuzzi and the pressure of jets in foot bath and jet very low
Read More
anthony
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Cold room
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely
Mike
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Courtesy call before arrival was a nice touch. Easy to find ample parking. Check in was really good, very nice experience. Rooms not ready so went for a drink in the bar. Was very bust and staff rushed, took a while to get served but staff very apologetic.
Tracy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

First visit really impressed with the hotel & spa
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was very spacious with a great view, we ate in the. We and had a pleasant meal. Spa was nice but a bit packed as all the residents (understandably!) wait it till it’s free to enter which creates a bit to craziness as it coincides with the time families with kids are also allowed in. Don’t really understand this part of it myself as it just makes a poorer experience for all involved.
Read More
Lizzie
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Yes breakfast was lovely .we enjoyed the spa too .couldnt fault it. Only thing wish they didnt use the the ittle plastic milk s.thats only thing i didnt like .but it was such a lovely stay
Lisa
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely location, pleasant walk to Conwy. Food was really nice, nice atmosphere in the bar area. Overall enjoyable stay.
Sarah
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Its a really lovely hotel and the staff are so friendly from the reception staff to the waiting staff . Our sleep was a bit disturbed as there was a Christmas party going on .Apart from that the stay was a perfect antidote to Christmas stress
Matt
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Spacious room and clean great frendily staff good facilities
Colette
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was great.
David Geoffrey
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Fantastic hotel, great staff and excellent food.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Quay Hotel and Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quay Hotel and Spa

Number of reviews per page
20
40
Top reviews
Diane
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay. Lovely staff, breakfast was nice. Spa was good
Sian
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room cold, hallway cold, our room was on the ground floor at the back with view overlooking car park
Darren
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean and spotless room and ensuite. Great view onto the harbour from our ground floor room. Staff very courteous throughout our stay.
Colin
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes
Julia
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very clean and comfortable rooms and friendly staff
Finola
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had a lovely stay at the Quay just before Christmas. We enjoyed the use of the spa and I loved the runs along by the sea each morning. The location is great. The breakfast was very nice and staff friendly and accommodating.
Matthew
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

.
Simon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely room, staff, restaurant. Shame we couldn't use the pool between 9am and 5pm
Hannah
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was amazing as the sea view with sliding doors. Staff were all friendly and anything that was asked was acted upon in a professional timely manor. Brekkie on day 1 could have been better as you can build your own brekkie from all the other options, no cheese on offer which was disheartening haha. Spa could have been so much better, overcrowded and was asked to back twice during the late afternoon which interrupted our dinner plans once we actually got in over 1 later, there was a very relaxing chill out room so chilled in there. Spa pool and jet pool very tepid almost cold water, it’s nice if been in the sauna. Could do with a jacuzzi and the pressure of jets in foot bath and jet very low
Read More
anthony
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Cold room
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely
Mike
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Courtesy call before arrival was a nice touch. Easy to find ample parking. Check in was really good, very nice experience. Rooms not ready so went for a drink in the bar. Was very bust and staff rushed, took a while to get served but staff very apologetic.
Tracy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

First visit really impressed with the hotel & spa
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was very spacious with a great view, we ate in the. We and had a pleasant meal. Spa was nice but a bit packed as all the residents (understandably!) wait it till it’s free to enter which creates a bit to craziness as it coincides with the time families with kids are also allowed in. Don’t really understand this part of it myself as it just makes a poorer experience for all involved.
Read More
Lizzie
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Yes breakfast was lovely .we enjoyed the spa too .couldnt fault it. Only thing wish they didnt use the the ittle plastic milk s.thats only thing i didnt like .but it was such a lovely stay
Lisa
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely location, pleasant walk to Conwy. Food was really nice, nice atmosphere in the bar area. Overall enjoyable stay.
Sarah
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Its a really lovely hotel and the staff are so friendly from the reception staff to the waiting staff . Our sleep was a bit disturbed as there was a Christmas party going on .Apart from that the stay was a perfect antidote to Christmas stress
Matt
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Spacious room and clean great frendily staff good facilities
Colette
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was great.
David Geoffrey
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Fantastic hotel, great staff and excellent food.
Number of reviews per page
20
40