맨더빌 호텔

친절하고 깨끗하고 위그모어홀과 가까워 좋았습니다. 아침 조식도 다양하게 준비되어 있었고 직원들도 친절합니다.

위치도 좋고 너무 잘 숙박했습니다.

Helpful staff

After a brief phone call pre arrival I was granted an early check In from the front desk manager, Then on arrival I was told we had been upgraded to a suite, at this point all was going great however looking at the pictures from my booking my original room looked far more modern than the “tired suite” that was given, after a delayed train journey we just went with it and then headed into the city to the theatre, When I woke up the next Morning the hotel had took a random payment for hundreds of pounds out of my bank (unauthorised and still unexplained) so I went to speak to the receptionist. His response was outrageous , he told me the manager would be in Monday and “it was not his problem” I remained calm but explained he cannot say this to which he replied “I didn’t say that” (very strange) he was clearly agitated and I later found out his shift had ran over and he was tired and irritable, the baggage Concierge “Kenny” (an absolute gem and credit to the hotel) told me “he’s a good lad Mr kirk however he shouldn’t still be here, maybe hear him out and let him apologise”, however at this point another receptionist “Micheala” had started work, I proceeded to explain the situation and she apologised profusely and began to look into the problem, during this time my original “contact” attempted to speak to me and offer apologies, I explained that he had offended me immensely rude staff 50th treat spoiled Keep you 20% refund it’s an insult

Everything was superb - staff, property, condition, location

This hotel was great and prime location. The restaurant located within was excellent and the staff was super nice. Shout out to Michaela (italien lady at reception) - she’s was extremely friendly and great to converse with. Excellent service from the entire staff. This is my new go-to hotel when coming to London for business.

Clean room, friendly staff

The room was great and staff were very accommodating. Breakfast was delicious- we couldn't fault anything.

Excellent location and the staff was very kind and attentive to our needs

God service, hyggelige ansatte. God frokost, men middels/svak middag i restauranten. Flott bar med stort utvalg.

The staff were amazing but the hotel is very old. The windows are single glazed and cold air is comming in and the room is like a freezer. Also the toilets have hard water.

Polite and accommodating staff. Great English breakfast. Awesome location! Will be back

The staff were so wonderful and attentive. The room was very clean and comfortable and the restaurant was the best food we had in London! Great breakfast to start each day!

The room was cold. Dunno why, heater not really working They brought us two duvets which we used to stay warm.

Very close to all main streets all within easy walking distance, good stocked with good prices, food was very good and reasonable priced. Overall a great hotel with good service.

Fin frokost, godt utvalg!

Las habitaciones son cómodas con un gran baño con bañera y ducha y armario. La ropa de cama y las toallas son impecables. El personal del hotel es muy atento y tienen una conserjería maravillosa.

Great stay friendly helpful staff

Superb hotel! The room was quiet, warm, and very clean, and the location is brilliant, perfectly situated between the quaint charm of Marylebone High Street and the buzz of Oxford Street. I will definitely return.

De kamer was schoon, het matras is erg hard, het personeel was vriendelijk, de locatie is erg handig voor shoppen en musea,