The Mandeville Hotel

The stay was very good

Frindly helpful staff

Lots of street noise so not easy if you sleep light. Also, heating system thermostat wouldn’t go on.

Great location! Able to check into the room so early! Front desk very friendly.

Nice room Great location

Freezing cold in the room.

Very clean. Excellent restaurant with reasonable prizes. But the jewel is the friendliness of the staff, really exceptional .

Comodidades e equipe gentil

Very nice hotel in great location. Staff friendly. Very clean and well kept Breakfast very good. Bed comfortable and room quiet.

Unfortunately, the heating in my room was not working, and I was very cold throughout the first night. After several attempts to fix the issue the following day, I was moved to another room, which was excellent.

Really good staff clean and comfortable

Great staff. Clean room

The stuffs made me very helpful. Especially, the receptionist was very kind. I highly recommend anyone looking for a great hotel.

Fine værelser, men desværre var vi placeret ud mod baggården med larm fra containere. Værelset var iskoldt da AC'en ikke virkede ordentligt. Det blev forsøgt fixet med det samme, men uden succes. Meget venligt og imødekommende personale og fantastisk morgenmad. Hotel-rating er for høj.

Everything was great , the staff the rooms the location. Madi , Carlos , Razavan ,and all the rest were amazing and great . We’ll come back again and again.

Yes

Staff was very nice and helpful. Breakfast was superb

Helpful staff

After a brief phone call pre arrival I was granted an early check In from the front desk manager, Then on arrival I was told we had been upgraded to a suite, at this point all was going great however looking at the pictures from my booking my original room looked far more modern than the “tired suite” that was given, after a delayed train journey we just went with it and then headed into the city to the theatre, When I woke up the next Morning the hotel had took a random payment for hundreds of pounds out of my bank (unauthorised and still unexplained) so I went to speak to the receptionist. His response was outrageous , he told me the manager would be in Monday and “it was not his problem” I remained calm but explained he cannot say this to which he replied “I didn’t say that” (very strange) he was clearly agitated and I later found out his shift had ran over and he was tired and irritable, the baggage Concierge “Kenny” (an absolute gem and credit to the hotel) told me “he’s a good lad Mr kirk however he shouldn’t still be here, maybe hear him out and let him apologise”, however at this point another receptionist “Micheala” had started work, I proceeded to explain the situation and she apologised profusely and began to look into the problem, during this time my original “contact” attempted to speak to me and offer apologies, I explained that he had offended me immensely rude staff 50th treat spoiled Keep you 20% refund it’s an insult

Everything was superb - staff, property, condition, location