The Cliff House

Nothing like photo in adverstisement.

The room looked dirty. A very ripe banana was left in the freezer. The room either had cockroaches and/or bed bugs.

Not staying there again

Very dilapidated and poky

I didn't like anything about my stay. Parts of the blind missing in bathroom and the window isn't frosted allowing the rooms across from me to admire my physical stature. The whole room was filthy. I've never seen dirtier walls anywhere. The bed is rock hard and instead of the king size advertised it was 2 singles pushed together. Avoid at all costs! It would be a more pleasant experience contracting HIV off Charlie Sheen

Not safe for single lady traveller.

Room seemed like a last minute solution to an overbooking situation. The bathroom was mouldy, there was no seal on the glass shower door & water just ran out onto the floor. Which made the perfect environment for cockroaches to breed. The wood on the bottom of bathroom fixture swollen from water damage. I had killed 2 cockroaches within 30 mins of my arrival & could tell where a previous occupant had killed one on the wall as it was still there. Badly patched walls, wall in bathroom still had the hole. Tried to cover with a poster. No second blanket and no air con remote. Cockies crawling all over coffee & tea tray. I decided to pass on salmonella, e-coli & gastro. Sign out the front was so badly sun damaged it couldn’t be read. Other guests smoking out the back with the door open allowing smoke to enter the building. I don’t really like smoking in the shower.

This was the most dirtiest scariest stay we’ve had, if we hadn’t come in late and been so tired we wouldn’t have stayed. Expected the car to be gone in the morning but luckily was still there, we only needed somewhere to stay for a few hours as we left early. Never met staff but there was no problem with getting key.

This was by far the worst hotel I have ever stayed in. With a 3-star rating, you would expect at least a decent level of comfort (without any luxury), but I honestly wouldn’t even give it 1 star. Luckily, I was only staying for one night — had it been longer, I would have immediately booked a cab and found another hotel, no matter the cost. From the moment I arrived, the experience was appalling. I was greeted by what appeared to be a cockroach, and on entering the room, I found a large, unmistakable hair on the blanket. To make matters worse, there was even a printed notice stuck on the ceiling — yes, the ceiling! — reminding guests to drop their keys in a box outside reception if checking out early. Do not expect to enjoy a shower either — the water pressure was painfully slow, nowhere near what you’d call a power shower. The entire place was filthy and neglected. Please see the attached photos for proof. Hotels.com should seriously reconsider listing this property on their platform. It is a complete disgrace to be advertised alongside legitimate hotels

This old property is old and no upkeep done. Bathroom was useable . Full of mould. Walls were filthy. Beds were ok but I itched all night.

This place has been falsely advertised. It’s nothing short at being a dilapidated Back Packers Slum. The guy behind reception was ok and understood when I showed him the pictures. The place obviously need a huge overhaul / re-furbishment but that should take away the need for cleaning.

Absolutely terrible. The bed was riddled with bed bugs and the property refused to give me a refund. The place should be shut down. On bringing the problem politely to the attention of management. The manager started screaming st me telling me he would call the police if I didn't leave. Absolutely disgraceful

Wasn’t anything like we thought it would

Quiet and secluded

It was great stay

Cockroaches everywhere. Place needs to be shut down and i cannot understand how hotels.com has allowed it on their page Do not stay here. Its filthy dirty and the perskn in charge seems to never be around. We left the next day as it was just too disgusting to stay.

Bed was very soft and confrotable but everything else was sub par but you get what you pay for

If I could give zero stars I would. Booked so I had somewhere relatively close to the airport for an early flight. Got there and the room smelt weird, opened the bathroom door and the smell of mould was so bad I became physically sick. There was also no smoke alarm in the room, there were bugs and the walls were dirty. Rang reception and they agreed to provide a refund, did then charged me again. Had to fight to get a refund again! Don’t stay there!!!!!!!

The room was absolutely filthy. Cockroaches run everywhere, including cups and plates. Shower is broken and stay up secured by tape. Bathroom door lock is broken.

I didn’t expect much for the money, but it was really not a nice place to stay at all. Very dirty, shower was filthy. Sheets were clean, but the thin crappy blanket on the beds were both stained and kept us cold all night. Next to the main bed was revolting. 1 bowl, 2 plates and 1 fork in the room. Yet had coffee sachets and milk to make a coffee….not sure how you meant to drink one though? I wouldn’t stay here again, and wouldn’t recommend it to anyone. It’s really a backpackers style accommodation but too pricey for that