The Cliff House

Disgusting

The room was not clean, there were insects roaming on the walls on the first day, and there were loud arguments between other tenets in the halls all night. Other than that it was a place to crash for the night.

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This is literally the worst hotel I have ever stayed in. I can’t believe I actually booked this place. Well, to be fair, the photos of the hotel look decent but as soon as we arrived at this place we knew something was off. The room was completely different to the photos. Stains on the beds, stains on the wall, bathroom tap was not secure, the fridge was leaking and there were no cups or any utensils. This place is beyond sketchy. Random people walking around making noises, yelling and one lady walked around yelling “is there anyone else in the building?” We ended up driving over an hour home at midnight because we did not feel safe. They also turned off our power!?!?!? Absolutely horrible experience and I would not recommend staying here.

People and location are great. Property is old and run down.

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avoid

Poor security - main doors to building do not lock and anyone can access the buildings from the street. Had a random knock on the door at 4 in the morning. Facilities condition is poor with cockroaches and grime on surfaces.

Nothing like photo in adverstisement.

The room looked dirty. A very ripe banana was left in the freezer. The room either had cockroaches and/or bed bugs.

Not staying there again

Very dilapidated and poky

I didn't like anything about my stay. Parts of the blind missing in bathroom and the window isn't frosted allowing the rooms across from me to admire my physical stature. The whole room was filthy. I've never seen dirtier walls anywhere. The bed is rock hard and instead of the king size advertised it was 2 singles pushed together. Avoid at all costs! It would be a more pleasant experience contracting HIV off Charlie Sheen

Not safe for single lady traveller.

Room seemed like a last minute solution to an overbooking situation. The bathroom was mouldy, there was no seal on the glass shower door & water just ran out onto the floor. Which made the perfect environment for cockroaches to breed. The wood on the bottom of bathroom fixture swollen from water damage. I had killed 2 cockroaches within 30 mins of my arrival & could tell where a previous occupant had killed one on the wall as it was still there. Badly patched walls, wall in bathroom still had the hole. Tried to cover with a poster. No second blanket and no air con remote. Cockies crawling all over coffee & tea tray. I decided to pass on salmonella, e-coli & gastro. Sign out the front was so badly sun damaged it couldn’t be read. Other guests smoking out the back with the door open allowing smoke to enter the building. I don’t really like smoking in the shower.

This was the most dirtiest scariest stay we’ve had, if we hadn’t come in late and been so tired we wouldn’t have stayed. Expected the car to be gone in the morning but luckily was still there, we only needed somewhere to stay for a few hours as we left early. Never met staff but there was no problem with getting key.

This was by far the worst hotel I have ever stayed in. With a 3-star rating, you would expect at least a decent level of comfort (without any luxury), but I honestly wouldn’t even give it 1 star. Luckily, I was only staying for one night — had it been longer, I would have immediately booked a cab and found another hotel, no matter the cost. From the moment I arrived, the experience was appalling. I was greeted by what appeared to be a cockroach, and on entering the room, I found a large, unmistakable hair on the blanket. To make matters worse, there was even a printed notice stuck on the ceiling — yes, the ceiling! — reminding guests to drop their keys in a box outside reception if checking out early. Do not expect to enjoy a shower either — the water pressure was painfully slow, nowhere near what you’d call a power shower. The entire place was filthy and neglected. Please see the attached photos for proof. Hotels.com should seriously reconsider listing this property on their platform. It is a complete disgrace to be advertised alongside legitimate hotels

This old property is old and no upkeep done. Bathroom was useable . Full of mould. Walls were filthy. Beds were ok but I itched all night.

This place has been falsely advertised. It’s nothing short at being a dilapidated Back Packers Slum. The guy behind reception was ok and understood when I showed him the pictures. The place obviously need a huge overhaul / re-furbishment but that should take away the need for cleaning.

Absolutely terrible. The bed was riddled with bed bugs and the property refused to give me a refund. The place should be shut down. On bringing the problem politely to the attention of management. The manager started screaming st me telling me he would call the police if I didn't leave. Absolutely disgraceful