The Craven Hotel

The rooms were relatively smaller and over priced, there were no tea making facilities in room or common area, the TV had no signal. Shower pan was flooded when having shower and the hose was leaking at the shower head and hose interface. It is the customer's responsibility to inform the Hotels.com website of any issues experienced otherwise these issues shall continue for future customers at the Craven Hotel.

Paid £70 for a double bed. You would think with a double bed that the room would be a reasonable size. It was a single room and you couldn't swing a cat. It had a private bathroom, again not big enough. The room was very worn, marks on the wall. Bed was okay but overall I would not stay here again.

Dirty room!

If I were 20 years old again and traveling with friends, this hotel would have been fine. The rooms were extremely small and I couldn't even turn around in the shower. Young people wouldn't mind; I did.

The room was not cleaned properly- there is drink bottles and cups and trash under the bed and behind the headboard. Hot water takes 5 min to start, no floor towel for the bathroom so you come out of the shower to wet tiles, heating cranked up to maximum so we had to have the window open all night as you can't reach the gauge to close the radiator behind headboard, mattresses way too soft to sleep on so you just sink in, poor quality pillow and carpet looked like it hasn't been vacuumed in a while. No glass provided so you have to either buy water or drink from your hand over the sink, shower too small and hight not adjustable, no hairdryer, only small pouch shampoo provided. Will never stay there again. For the price they didn't even provide essential.

The rooms aren’t just dirty, they are actually filthy. Tried to change rooms, but the second room was just as filthy, including the bed sheets. It was obvious that the only thing that had been done was emptying the bins. A large hole in the wall was, believe it or not, covered by two A3 peices of paper. Luckily we barely stayed in the room. The only thing that is positive is that the location of the hotel is close to Paddington stadion in case you come by train from Heathrow, and Lancaster gate Underground is fairly close to Oxford Circus. But this does not change the fact that this is the absolute worst hotel i have ever stayed at. Stay away, the low price is definetely not worth it!

Smiley, small dirty towel never changed for 3 days, unhelpful staff, broken tv, broken shower, room never cleaned for 3 days,..

Filthy, cold, bedding and towels smelled of damp. One one, very thin (and smelly) pillow. The dust falling out of the extractor fan in the bathroom when in use left a cover of thick grey particles over the sink and toilet. Only one towel and no bath mat (floor got wet from the shower, so was slippery) small sachet of shower gel was all that was provided. Absolutely no care taken of the room.

TV didn’t work. Room smelled of sewage.

The room was dirty the bathroom hadn’t been cleaned still had toiletries from the last guest in the shower, bedding had a big stain on it Receptionist was nice though. The telly and lamps didn’t work

Checked-in to the room and it was dirty. Was moved to another room which was also dirty. The night person didn't seem to care or understand. I have photos (over 20 in total) and I am going to complain to the hotel. Absolutely shouldn't have stayed there it was that dirty but didn't have a choice as was in the area for work.

Hotel was a dive, damp everywhere, no power sockets near the bed, bed was like sleeping on neat springs, the shower leaked everywhere and doesn’t drain it turned into a bath

very small, but friendly staff and good location

The room was coean but some hairs in the bedding. The bathroom was clean but small and the shelf was falling off the wall. Hairdryer didnt work, but they provided another one. Had a kettle but no cup. They let me have one at reception.

Vorsicht! Das gebuchte Zimmer wurde in der ersten Nacht nicht vergeben. Statt dessen wurde wir in einem extrem muffig stinkenden verschmutzten Keller untergebracht. Offenbar Schimmel unter der Dielung. Dusche und WC waren verschmutzt und völlig ramponiert. Kein Handtuch, keine Seife. Fenster nicht zu öffnen. Empfehlung: meiden Sie dieses Haus!

La camera non era per niente pulita e mancava l’essenzisle

The rooms are super small and the bed is awful sinking in the middle definitely needs to be change ASAP !!! we asked to be transferred to another room coz of the bed situation the one we got was not that good either , the bathroom is so small u can barely do anything inside , toilet seat was broken and the WiFi hardly works . We even had to pay additional to get in just an hour early . Staff not as friendly . The only plus I must say was the location ! Close to everything .

The receptionist was really nice but the rooms are very small and mouldy. The beds are weak and there were stains on the walls and ceilings.

Staff were lovely and friendly, we even got a room upgrade which was super kind.

Nothing to like about. Just cheap. Premier Inn was right beside Paddington for almost same price.