Kempinski Hotel Cancún

Resort
Mencari bilik untuk anda...
9.4
/10
Cemerlang
903 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Kritika

10.0
/ 10
Overall, my stay at the Kempinski was exceptional. The service, ambiance, and attention to detail truly stood out. The only minor drawback was the pillows, which could have been more comfortable. However, the hotel did offer alternative pillows upon request, so it wasn’t a major issue. I would still highly recommend this hotel for its outstanding quality and experience.

Shahd

10.0
/ 10
The best of the best. Amazing staff, food, cleanlilness, beach, rooms, pool, location… just all fantastic. Great time every time for years.

Nathalie

10.0
/ 10
I've been returning to the Kempinski Cancún for years, and it continues to exceed expectations every single time. The staff are truly exceptional, warm, attentive, and genuinely helpful throughout the stay. The level of service across the board is what keeps me coming back. The rooms are spotlessly clean and beautifully maintained, reflecting the high standards you'd expect from the Kempinski brand. Breakfast was a highlight with great variety, excellent quality, and a wonderful way to start each day. If you're looking for a property where the team goes above and beyond and every detail is taken care of, this is it. A consistently outstanding experience.
Di Kawasan
Lihat Peta
Retorno del Rey No. 36, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Nota: resort sebelumnya dinamakan Kempinski Hotel Cancun Kempinski Hotel Cancún ialah sebuah resort dalam kawasan persekitaran yang baik, yang terletak di Cancun. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih

Persekitaran Kempinski Hotel Cancún

Retorno del Rey No. 36, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
Temui Lebih Banyak Tempat
Lobi Kempinski Hotel Cancún
Lobi 2 Kempinski Hotel Cancún

Ketahui Lebih Lanjut Mengenai Kempinski Hotel Cancún

Nota: resort sebelumnya dinamakan Kempinski Hotel Cancun

Lokasi


Kempinski Hotel Cancún ialah sebuah resort dalam kawasan persekitaran yang baik, yang terletak di Cancun.

Tentang Kempinski Hotel Cancún

Dari acara perniagaan ke majlis korporat, Kempinski Hotel Cancún menyediakan perkhidmatan dan kemudahan lengkap yang anda dan rakan sekerja perlukan.

Suka membeli-belah? Penginapan di Kempinski Hotel Cancún pasti akan memanjakan anda kerana terdapat banyak pusat membeli-belah berdekatan.

Kempinski Hotel Cancún ialah pilihan terbaik bagi anda yang inginkan layanan mewah untuk percutian anda. Manjakan diri anda dengan perkhidmatan yang paling baik dan jadikan percutian anda kenangan yang tidak dapat dilupakan dengan menginap di sini.

Rawatan spa ialah salah satu ciri utama resort. Manjakan diri anda dengan rawatan santai yang menyegarkan anda.

Bergembiralah dengan pelbagai kemudahan hiburan yang tersedia untuk anda dan seisi keluarga di Kempinski Hotel Cancún, sebuah penginapan yang menarik untuk percutian keluarga anda.

Selain terletak berdekatan dengan pelbagai tempat menarik untuk pengembaraan anda, Kempinski Hotel Cancún juga akan memberikan anda penginapan yang menyenangkan.

Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.

Pusat kecergasan resort ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Kempinski Hotel Cancún adalah resort yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu resort ini.

Dapatkan saat yang berharga dan tidak dapat dilupakan sepanjang penginapan anda di Kempinski Hotel Cancún.

Semua kemudahan dari Kempinski Hotel Cancún

Bar, Kafe dan Lounge Kempinski Hotel Cancún
Bar, Kafe dan Lounge
Kolam Renang Kempinski Hotel Cancún
Kolam Renang
Kemudahan Hiburan Kempinski Hotel Cancún
Kemudahan Hiburan
Pusat Kecergasan Kempinski Hotel Cancún
Pusat Kecergasan
Dewan Majlis Kempinski Hotel Cancún
Dewan Majlis

Aktiviti

  • Pakej lamaran romantik
  • Kolam renang terbuka
  • Ruang TV
  • Taman
  • Tuala pantai
  • Kawasan berkelah
  • Kedai
  • Payung pantai
  • Spa
  • Kelab kesihatan
  • Sauna
  • Bilik wap
  • Kabana pantai (surcaj)
  • Kabana kolam renang (surcaj)
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Kakitangan berbilang bahasa
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam
  • Perkhidmatan dobi

Kemudahan OKU

  • Parkir mudah diakses OKU
  • Kelengkapan Orang Kurang Upaya (OKU)
  • Bilik mandi mudah diakses OKU
  • Pembolehcapaian mudah
  • Laluan mudah diakses OKU

Kemudahan Umum

  • Kedai kopi
  • Lif
  • Kopi/teh di lobi
  • Kawasan bebas rokok
  • Peti keselamatan

Umum

  • Bankuet
  • Dewan besar
  • Dewan sambutan
  • Teres

Kemudahan Perniagaan

  • Pusat persidangan
  • Bilik mesyuarat
  • Bilik persidangan
  • Stesen komputer

Kemudahan Berhampiran

  • Salun rambut
  • ATM/Perbankan
  • Kedai cenderamata
  • Kedai

Sukan & Rekreasi

  • Kecergasan
  • Berkayak
  • Gelanggang tenis

Mesra Keluarga

  • Kelab kanak-kanak (surcaj)
  • Kelab kanak-kanak

Pengangkutan

  • Parkir terhad
  • Perkhidmatan limo atau kereta bandar

Makanan dan Minuman

  • Bar tepi kolam renang
  • Sarapan

Kanak-kanak dan Haiwan Peliharaan

  • Penjagaan anak dengan surcaj
  • Kemudahan kanak-kanak

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di Kempinski Hotel Cancún

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit; wang tunai tidak diterima
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
  • Hartanah ini menegaskan bahawa amalan pembersihan dan penyahjangkitan dilakukan mengikut garis panduan Commitment to Clean (Marriott)
  • Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah
, Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan). Untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 48 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan. Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Service Animals Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Kempinski Hotel Cancún
363
Bilangan tingkat di Kempinski Hotel Cancún
9
Fasilitas lain di Kempinski Hotel Cancún
Pakej lamaran romantik, Kolam renang terbuka, Ruang TV, Taman, Tuala pantai

Soalan lazim tentang Kempinski Hotel Cancún

Apa facilities yang tersedia di Kempinski Hotel Cancún?
Berikut facilities yang ada di Kempinski Hotel Cancún seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Kempinski Hotel Cancún?
Masa check-in di Kempinski Hotel Cancún bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah Kempinski Hotel Cancún menyediakan sarapan pagi?
Ya, Kempinski Hotel Cancún menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Kempinski Hotel Cancún?
Kempinski Hotel Cancún ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Kempinski Hotel Cancún?
Kempinski Hotel Cancún mempunyai 9 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Kempinski Hotel Cancún

9.4
Cemerlang
Daripada 903 ulasan
Kebersihan

9.8

Keselesaan Bilik

9.8

Perkhidmatan dan Kemudahan

9.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Kempinski Hotel Cancún

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Kritika
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Overall, my stay at the Kempinski was exceptional. The service, ambiance, and attention to detail truly stood out. The only minor drawback was the pillows, which could have been more comfortable. However, the hotel did offer alternative pillows upon request, so it wasn’t a major issue. I would still highly recommend this hotel for its outstanding quality and experience.
Read More
Shahd
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The best of the best. Amazing staff, food, cleanlilness, beach, rooms, pool, location… just all fantastic. Great time every time for years.
Nathalie
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

I've been returning to the Kempinski Cancún for years, and it continues to exceed expectations every single time. The staff are truly exceptional, warm, attentive, and genuinely helpful throughout the stay. The level of service across the board is what keeps me coming back. The rooms are spotlessly clean and beautifully maintained, reflecting the high standards you'd expect from the Kempinski brand. Breakfast was a highlight with great variety, excellent quality, and a wonderful way to start each day. If you're looking for a property where the team goes above and beyond and every detail is taken care of, this is it. A consistently outstanding experience.
Read More
Jeffrey
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Fantastic hotel from top to bottom.
ADRIANA
8.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Old environment and not special
chris
icon-
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

I would recommend never to go here
Syed
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Felt very comfortable! Service was outstanding they were very helpful !
Anetta
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

amazing place
Anis
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Cleanliness, staff and food and ambience were perfect. May is not high season so not many people were there. But it was still beautiful.
Julia J
icon-
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Staff, food and drink were great. Love the breakfast buffet, pool, beach and location! Room was clean but outdated, the curtains got some brown stains on and the handles were sticky. For cabana rental, I was asked for sign/pay/sign/pay the entire afternoon, while I was napping. Hope that process could be simplified.
Alejandro
6.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Boring
Richard Dean Padula
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Buy far the best high end resort in Cancun. If you want to be pampered and have the best this is the place! The staff is amazing and beyond friendly. The room, food, and service are top notch - they make you feel like you are the only guest there. Thanks for a great vacation!
Chen
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The beach bar serves great food at reasonable price
joanna
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

character
Ayman
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Staff went above and beyond. Delicious food.
Roberto
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Limpio y buen servicio
Guv Zayn
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

We had a really enjoyable stay overall. The hotel is beautiful, the beach is excellent, and the service across most areas was outstanding. Dining was a highlight. Fantino, The Club Grill, and the beachfront restaurants (Casitas/Caribe Bar & Grill) all delivered excellent food and service. Cesar stood out, and the chef was extremely accommodating with our dietary requirements, which we really appreciated. The spa is also excellent, with great facilities including the cold plunge, jacuzzi, and high-quality massages. Breakfast was good but felt slightly limited in variety. We did have a small issue with one staff member during breakfast, but the service manager, Samuel, handled it very professionally and resolved things quickly. A couple of practical notes: hotel taxis are on the expensive side, though expected. Uber felt safe and reliable. Car rental via the hotel was smooth but slightly premium. Overall, a great stay and we would definitely return.
Read More
sharon
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Muy buen hotel en todos los aspectos
yuliet
10.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Y y u u
Edward
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Staff is perfect, service is great! Properly amazing. Amenities - more restaurants would be better. Otherwise, is perfect for couples and quiet relaxing stay.
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lobi 4 Kempinski Hotel Cancún

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
9.4
Cemerlang
Daripada 903 ulasan
Kebersihan

9.8

Keselesaan Bilik

9.8

Perkhidmatan dan Kemudahan

9.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Kempinski Hotel Cancún

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Kritika
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Overall, my stay at the Kempinski was exceptional. The service, ambiance, and attention to detail truly stood out. The only minor drawback was the pillows, which could have been more comfortable. However, the hotel did offer alternative pillows upon request, so it wasn’t a major issue. I would still highly recommend this hotel for its outstanding quality and experience.
Read More
Shahd
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The best of the best. Amazing staff, food, cleanlilness, beach, rooms, pool, location… just all fantastic. Great time every time for years.
Nathalie
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

I've been returning to the Kempinski Cancún for years, and it continues to exceed expectations every single time. The staff are truly exceptional, warm, attentive, and genuinely helpful throughout the stay. The level of service across the board is what keeps me coming back. The rooms are spotlessly clean and beautifully maintained, reflecting the high standards you'd expect from the Kempinski brand. Breakfast was a highlight with great variety, excellent quality, and a wonderful way to start each day. If you're looking for a property where the team goes above and beyond and every detail is taken care of, this is it. A consistently outstanding experience.
Read More
Jeffrey
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Fantastic hotel from top to bottom.
ADRIANA
8.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Old environment and not special
chris
icon-
2.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

I would recommend never to go here
Syed
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Felt very comfortable! Service was outstanding they were very helpful !
Anetta
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

amazing place
Anis
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Cleanliness, staff and food and ambience were perfect. May is not high season so not many people were there. But it was still beautiful.
Julia J
icon-
8.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Staff, food and drink were great. Love the breakfast buffet, pool, beach and location! Room was clean but outdated, the curtains got some brown stains on and the handles were sticky. For cabana rental, I was asked for sign/pay/sign/pay the entire afternoon, while I was napping. Hope that process could be simplified.
Alejandro
6.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Boring
Richard Dean Padula
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

Buy far the best high end resort in Cancun. If you want to be pampered and have the best this is the place! The staff is amazing and beyond friendly. The room, food, and service are top notch - they make you feel like you are the only guest there. Thanks for a great vacation!
Chen
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The beach bar serves great food at reasonable price
joanna
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

character
Ayman
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Staff went above and beyond. Delicious food.
Roberto
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Limpio y buen servicio
Guv Zayn
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

We had a really enjoyable stay overall. The hotel is beautiful, the beach is excellent, and the service across most areas was outstanding. Dining was a highlight. Fantino, The Club Grill, and the beachfront restaurants (Casitas/Caribe Bar & Grill) all delivered excellent food and service. Cesar stood out, and the chef was extremely accommodating with our dietary requirements, which we really appreciated. The spa is also excellent, with great facilities including the cold plunge, jacuzzi, and high-quality massages. Breakfast was good but felt slightly limited in variety. We did have a small issue with one staff member during breakfast, but the service manager, Samuel, handled it very professionally and resolved things quickly. A couple of practical notes: hotel taxis are on the expensive side, though expected. Uber felt safe and reliable. Car rental via the hotel was smooth but slightly premium. Overall, a great stay and we would definitely return.
Read More
sharon
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Muy buen hotel en todos los aspectos
yuliet
10.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Y y u u
Edward
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Staff is perfect, service is great! Properly amazing. Amenities - more restaurants would be better. Otherwise, is perfect for couples and quiet relaxing stay.
Bilangan ulasan setiap halaman
20
40