Hanns House

The room was very comfortable. I had a perfect stay.

Room very good, Service People very good, nice location near Taipei 101 Tower

The staff was very nice and the room was cleaned and well maintained

Large and clean rooms. Extremely friendly staff and the self serve laundry services are excellent. Would come again!

Room was clean and fine, staffs were polite. Breakfast was terrible.

Room is comfortable and clean. Breakfast was terrible with poor choices and quality.

房間空間大

Clean room and courteous staffs

客房很乾淨，服務人員親切，需要檢視及留所有住房人員證件資料有些困惑，但還是有其他方式可解決， 但吹風機若可以加強，會很棒！

Staff was extremely polite and helpful. I will stay here again on my next trip.

Staff was great, room was spectacular

The room and staff are great. My only concern was that I purchased the breakfast as an add on when I booked the room, and I found out that my fellow traveling companions didn’t purchase the breakfast and planned to have breakfast outside the hotel. I believe the breakfast plan was an add on purchase that didn’t affect the room rate. When asked if I could get a refund for 4 of the 5 days, I was told that it was part of the booking package and was not eligible for a refund. If the breakfast is truly an add on purchase, then I believe I should have the option to cancel as it doesn’t affect the room rate. It’s not the end of the world, but I feel as if I am wasting 4 days of breakfast costs as I will not be utilizing the food service. I want to try other local breakfast options to truly experience the local culture. If the breakfast purchase didn’t affect the cost of the rest of my booking, then I feel I should be able to be refunded, especially since the pre purchased cost was roughly the same price if I purchased at the time of consumption. If the pre purchase is discounted, then I should be able to be refunded at the discounted rate. I believe there should be some flexibility considering this is the hospitality industry. Again, the staff was very polite and just doing their job, but perhaps the corporate policy might be amenable so patrons do not feel like they are wasting money. Thank you for your concern.

Self serve laundry was a plus until the bill came . $65 usd for 3 loads of self serve laundry was way overpriced . Other than that the hotel is nice .

Front desk lady is not very welcoming. Good location and I like their spacious rooms. However, there is no special customized service I guess it’s okay for the price.

Clean, quit, nice.

Good

The area around the hotel is good, with many large shopping centers within walking distance. However, I was very disappointed with the hotel’s facilities. There was poor ventilation, the staff service was lacking, and even basic amenities such as the hairdryer were not strong enough

nice

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