Villa in Riau Islands

I stayed here for almost 2 weeks and everything was good.

Nice hotel and the location is strategic.

The hotel is old. Front desk staffs are not so friendly. The carpet with cigarette holes, linen with holes and not white anymore, arm chair’s cushion broken and smelly and chair with cigarette hole, are all worn out. Need renovation. Close to harbour bay mall, but the mall it self almost empty. Good that there is a supermarket. Close to other mall but hard to find reliable taxi in Batam, dominated by unregistered taxi who charge unreasonable fare.

Room is old, no hot water shower shower. Found bathroom dirty especially at the corner area.

Very comfortable for staycation with family.

Its a great stay. The room is modern and clean. Easy to get grab at anytime.

Great services, fast response, great view and great price I got!

The staff very friendly and the hotel gave us a hotel room upgrade from the room we booked, Our family is very grateful and thankful for having had a pleasant experience at this hotel… we will back again

Didn't know was under renovation till maybe end year. Should have announced. Start drilling at 10am, super noisy. Location was good. Breakfast variety acceptable.

Neat hotel and very close to the airport. Airport transportation is also available at a reasonable price for a decent car. Breakfast is available with a relatively good taste, it would be nice if fresh fruit was served. All the staff we encountered were friendly, especially the receptionist who checked us in near midnight. The only complaint is the smell of the room due to the ceiling being damaged due to leaks from the room above, also the shower in the bathroom not functioning optimally