Help Center - General Information

What is Refund Transfer Fee

What is Refund Balance

How can I use Refund Balance

How to withdraw my Refund Balance

How is my refund converted to Refund Balance

What happens if my refund is converted to Refund Balance

Is there a minimum or maximum amount for using Refund Balance

Can I combine Refund Balance with other payment methods

Can I use coupons and/or gift voucher when transact with Refund Balance

Why I can not combine my Refund Balance to another payment method?

Why I can not toggle off Refund Balance as the payment method?

Can I use my Refund Balance in another currency?

Can I transfer my Refund Balance to another Traveloka users?

Does my Refund Balance have a validity date?

Why Traveloka needs my proof documents when I withdraw my Refund Balance?

Why my Refund Balance withdrawal status is hanging in IN PROGRESS?

Can I use my Refund Balance to make payment for all product on Traveloka?

Can I use my Refund Balance Partially for payment?

Can I withdraw my Refund Balance in partial amount?

Is there any maximum amount Refund Balance I can withdraw?

How many time I can withdraw my Refund Balance?

Can I use the bank account in difference currency from my Refund Balance?