Mercure Gold Coast Resort

Hotels
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8,5
/10
Very Good
1.014 reviews

What Guests Say About Their Stay

Verified Traveler

9,4
/ 10
Lovely place for a stay with the family. Great ambiance, great service, secure parking. The buffet breakfast is the best for families and especially for kids. Facilities are second to none with a swimming pool, tennis, and golf course next to the hotel.

Rita

10,0
/ 10
The staff were amazing, my accommodation and resort was lovely and clean. Could not fault anything.

Meshach

10,0
/ 10
Clean room Friendly service Great breakfast Lovely pool Close to bustop to get to surfers paradise

Jill

10,0
/ 10
Basically stayed for a night only with my two daughters, arrived late and left early but it was peaceful, no street noise.
In the Area
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64 Palm Meadows Drive, CARRARA, Carrara, Gold Coast, Queensland, Australia, 4211

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Mercure Gold Coast Resort is a good choice when you are visiting Carrara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA, Carrara, Gold Coast, Queensland, Australia, 4211
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Discover More About Mercure Gold Coast Resort

Location


Staying at Mercure Gold Coast Resort is a good choice when you are visiting Carrara.

About Mercure Gold Coast Resort

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Gold Coast Resort is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Gold Coast Resort.

All facilities in Mercure Gold Coast Resort

Others Mercure Gold Coast Resort
Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Outdoor pool

General

  • Swimming pool

Sports and Recreations

  • Golf

Accommodation Policy & General Information in Mercure Gold Coast Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Number of floors in Mercure Gold Coast Resort
3
Another facilities in Mercure Gold Coast Resort
Concierge, Express check-out, 24-hour Receptionist, Bus/truck parking, Valet parking

Frequently asked question in Mercure Gold Coast Resort

What are available facilities at Mercure Gold Coast Resort?
There are top facilites at Mercure Gold Coast Resort such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Gold Coast Resort?
The standard check-in time at Mercure Gold Coast Resort is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Mercure Gold Coast Resort?
Mercure Gold Coast Resort is a 4.0-star hotel.
How many floors does Mercure Gold Coast Resort have?
Mercure Gold Coast Resort has 3 floors.
Does Mercure Gold Coast Resort provide parking?
Yes, Mercure Gold Coast Resort provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Mercure Gold Coast Resort

Overall Ratings & Reviews Mercure Gold Coast Resort

Traveloka (11)
Other sources (1.003)
8,6
Very Good
From 1.003 reviews
Cleanliness

8,8

Room Comfort

8,8

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
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Traveler Reviews Mercure Gold Coast Resort

Number of reviews per page
20
40
Top reviews
Mr Bernd
icon-
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I always enjoy staying at Mercure when I'm back down on the Gold Coast. The service was friendly at the Bar area. One disappointing thing was the Buffet Breakfast. The quality of the food was poor and the price too high compared to what I experience at other hotels.
Magdalena
icon-with Children
with Children
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was very nice. Freshly cooked and tasty Staff friendly happy to help. Room very spacious big bathroom with nice bath. Very quiet area. And ordering food was very quick and always hot. Will go back again for sure.
Michael
icon-
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast plates were not hot and hot food was too cold
Michael
icon-
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Brekky ok
Steven
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Gym and buffet breakfast was good though signage re: gluten free etc could be better. Staff were always smiling and pleasant to deal with. Matress a bit too soft but overall a good family stay. The buggy parked at the doorway created a bottle neck for pedestrian traffic whenever a coach or car was parked at the entrance.
Sharon
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Suited our quick visit to the Gold Coast perfectly
Rita
icon-
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were amazing, my accommodation and resort was lovely and clean. Could not fault anything.
Cristina
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

On arrival expecting a quick check in after completing the online check in prior to arrival, there was only one staff member working at the desk assisting another guest. Their check in took a considerable amount of time and despite at least 3 different staff walking past and disappearing into the back office, not one person acknowledged me or offered to assist. We had housekeeping knocking on our door despite having the do not disturb sign up, she had mixed our room up with a guest who had checked out. We attempted to have breakfast at the restaurant but despite many unoccupied tables, they all had dirty dishes that had not been cleared. Attention to detail needed.
Read More
Emily
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was good, plenty of towels, comfy bed.
Sungun
icon-with Partner
with Partner
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was not the same as pictures also everything was really old condition but staff was really nice
Nadine
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

5 minutes drive to supermarket Good breakfast buffet
Ian
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely room right next to the golf course
Jo-Ann
icon-Family
Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great friendly staff and beautiful grounds away from the bustle of town.
Narelle
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was clean but smelt musty. Very comfortable bed and pillows. Main pool closed due to maintenance. Pizza from cafe was terrible
Soon
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very good.
Peter
icon-Business
Business
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Rooms are dated, yet good but need updating- the AC in the rooms need upgrade - temp gauge not working well, the room have a smell of dampness or lack refresh aired rooms, even when AC has been wiring all day.
Lale
icon-with Partner
with Partner
6,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The oasis pool and spa would’ve been enjoyable if they were open! The biggest disappoint of our trip. We specifically picked Mercure for the big pool and spa, we were not notified at all that it would be closed during our stay, otherwise we would’ve cancelled and found something else. A special thanks to one of the managers Sophie who gifted wine and chocolates after hearing our disappointment. Overall a good stay, generally clean, great buffet breakfast, friendly staff. The bathroom could do with a revamp and the vent in the room definitely needs a good clean as it constantly blew dust. If the oasis pool is open I’d recommend Mercure.
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Richard
6,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Aircon was a mission to get sorted and didn't get cold either. Room was ok, nearly every room head stairs to get to then. but breakfast was great.
Dani
icon-with Children
with Children
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We were very happy to stay here and would stay again. The staff were nice and helpful. The room was lovely however they accidentally skipped a day of cleaning the room while we were out. We got a credit on our account for food and beverage for this accident which was nice. Buffet was great and would recommend booking this as a package with the room as it's worth it. The only bad thing was the large oasis pool was out of action for maintenance and we were not informed until a couple of days before check in. It was disappointing as I have a 6 year old and a smaller pool which was available was still a bit too deep for him to use well. It also meant the spa was out of action. So it would have been nice to have notification about this in the website before booking.
Read More
Peter
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

All good Staff efficient
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercure Gold Coast Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mercure Gold Coast Resort

Traveloka (11)
Other sources (1.003)
8,6
Very Good
From 1.003 reviews
Cleanliness

8,8

Room Comfort

8,8

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Gold Coast Resort

Number of reviews per page
20
40
Top reviews
Mr Bernd
icon-
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I always enjoy staying at Mercure when I'm back down on the Gold Coast. The service was friendly at the Bar area. One disappointing thing was the Buffet Breakfast. The quality of the food was poor and the price too high compared to what I experience at other hotels.
Magdalena
icon-with Children
with Children
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was very nice. Freshly cooked and tasty Staff friendly happy to help. Room very spacious big bathroom with nice bath. Very quiet area. And ordering food was very quick and always hot. Will go back again for sure.
Michael
icon-
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast plates were not hot and hot food was too cold
Michael
icon-
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Brekky ok
Steven
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Gym and buffet breakfast was good though signage re: gluten free etc could be better. Staff were always smiling and pleasant to deal with. Matress a bit too soft but overall a good family stay. The buggy parked at the doorway created a bottle neck for pedestrian traffic whenever a coach or car was parked at the entrance.
Sharon
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Suited our quick visit to the Gold Coast perfectly
Rita
icon-
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were amazing, my accommodation and resort was lovely and clean. Could not fault anything.
Cristina
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

On arrival expecting a quick check in after completing the online check in prior to arrival, there was only one staff member working at the desk assisting another guest. Their check in took a considerable amount of time and despite at least 3 different staff walking past and disappearing into the back office, not one person acknowledged me or offered to assist. We had housekeeping knocking on our door despite having the do not disturb sign up, she had mixed our room up with a guest who had checked out. We attempted to have breakfast at the restaurant but despite many unoccupied tables, they all had dirty dishes that had not been cleared. Attention to detail needed.
Read More
Emily
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was good, plenty of towels, comfy bed.
Sungun
icon-with Partner
with Partner
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was not the same as pictures also everything was really old condition but staff was really nice
Nadine
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

5 minutes drive to supermarket Good breakfast buffet
Ian
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely room right next to the golf course
Jo-Ann
icon-Family
Family
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great friendly staff and beautiful grounds away from the bustle of town.
Narelle
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was clean but smelt musty. Very comfortable bed and pillows. Main pool closed due to maintenance. Pizza from cafe was terrible
Soon
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very good.
Peter
icon-Business
Business
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Rooms are dated, yet good but need updating- the AC in the rooms need upgrade - temp gauge not working well, the room have a smell of dampness or lack refresh aired rooms, even when AC has been wiring all day.
Lale
icon-with Partner
with Partner
6,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The oasis pool and spa would’ve been enjoyable if they were open! The biggest disappoint of our trip. We specifically picked Mercure for the big pool and spa, we were not notified at all that it would be closed during our stay, otherwise we would’ve cancelled and found something else. A special thanks to one of the managers Sophie who gifted wine and chocolates after hearing our disappointment. Overall a good stay, generally clean, great buffet breakfast, friendly staff. The bathroom could do with a revamp and the vent in the room definitely needs a good clean as it constantly blew dust. If the oasis pool is open I’d recommend Mercure.
Read More
Richard
6,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Aircon was a mission to get sorted and didn't get cold either. Room was ok, nearly every room head stairs to get to then. but breakfast was great.
Dani
icon-with Children
with Children
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We were very happy to stay here and would stay again. The staff were nice and helpful. The room was lovely however they accidentally skipped a day of cleaning the room while we were out. We got a credit on our account for food and beverage for this accident which was nice. Buffet was great and would recommend booking this as a package with the room as it's worth it. The only bad thing was the large oasis pool was out of action for maintenance and we were not informed until a couple of days before check in. It was disappointing as I have a 6 year old and a smaller pool which was available was still a bit too deep for him to use well. It also meant the spa was out of action. So it would have been nice to have notification about this in the website before booking.
Read More
Peter
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

All good Staff efficient
Number of reviews per page
20
40