Mercure Gold Coast Resort

Hotels
8,5
/10
Very Good
1.010 reviews

What Guests Say About Their Stay

Meshach

10,0
/ 10
Clean room Friendly service Great breakfast Lovely pool Close to bustop to get to surfers paradise

Jill

10,0
/ 10
Basically stayed for a night only with my two daughters, arrived late and left early but it was peaceful, no street noise.

Gill

10,0
/ 10
Great service, the man at reception was so welcoming. The room was really spacious and had everything I needed. I sat at the pool in the morning and wow what a beautiful area. Highly recommend! The area is also tucked away, beautiful and peaceful
In the Area
See Map
64 Palm Meadows Drive, CARRARA, Carrara, Gold Coast, Queensland, Australia, 4211

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Mercure Gold Coast Resort is a good choice when you are visiting Carrara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA, Carrara, Gold Coast, Queensland, Australia, 4211
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Discover More About Mercure Gold Coast Resort

Location


Staying at Mercure Gold Coast Resort is a good choice when you are visiting Carrara.

About Mercure Gold Coast Resort

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Gold Coast Resort is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Gold Coast Resort.

All facilities in Mercure Gold Coast Resort

Others Mercure Gold Coast Resort
Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Outdoor pool

General

  • Swimming pool

Sports and Recreations

  • Golf

Accommodation Policy & General Information in Mercure Gold Coast Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Number of floors in Mercure Gold Coast Resort
3
Another facilities in Mercure Gold Coast Resort
Concierge, Express check-out, 24-hour Receptionist, Bus/truck parking, Valet parking

Frequently asked question in Mercure Gold Coast Resort

What are available facilities at Mercure Gold Coast Resort?
There are top facilites at Mercure Gold Coast Resort such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Gold Coast Resort?
The standard check-in time at Mercure Gold Coast Resort is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Mercure Gold Coast Resort?
Mercure Gold Coast Resort is a 4.0-star hotel.
How many floors does Mercure Gold Coast Resort have?
Mercure Gold Coast Resort has 3 floors.
Does Mercure Gold Coast Resort provide parking?
Yes, Mercure Gold Coast Resort provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Mercure Gold Coast Resort

Overall Ratings & Reviews Mercure Gold Coast Resort

Traveloka (8)
Other sources (1.002)
8,6
Very Good
From 1.002 reviews
Cleanliness

8,8

Room Comfort

8,8

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Gold Coast Resort

Number of reviews per page
20
40
Top reviews
Jo-Ann
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great friendly staff and beautiful grounds away from the bustle of town.
Narelle
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was clean but smelt musty. Very comfortable bed and pillows. Main pool closed due to maintenance. Pizza from cafe was terrible
Soon
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very good.
Peter
icon-Business
Business
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms are dated, yet good but need updating- the AC in the rooms need upgrade - temp gauge not working well, the room have a smell of dampness or lack refresh aired rooms, even when AC has been wiring all day.
Lale
icon-with Partner
with Partner
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The oasis pool and spa would’ve been enjoyable if they were open! The biggest disappoint of our trip. We specifically picked Mercure for the big pool and spa, we were not notified at all that it would be closed during our stay, otherwise we would’ve cancelled and found something else. A special thanks to one of the managers Sophie who gifted wine and chocolates after hearing our disappointment. Overall a good stay, generally clean, great buffet breakfast, friendly staff. The bathroom could do with a revamp and the vent in the room definitely needs a good clean as it constantly blew dust. If the oasis pool is open I’d recommend Mercure.
Read More
Richard
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Aircon was a mission to get sorted and didn't get cold either. Room was ok, nearly every room head stairs to get to then. but breakfast was great.
Dani
icon-with Children
with Children
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were very happy to stay here and would stay again. The staff were nice and helpful. The room was lovely however they accidentally skipped a day of cleaning the room while we were out. We got a credit on our account for food and beverage for this accident which was nice. Buffet was great and would recommend booking this as a package with the room as it's worth it. The only bad thing was the large oasis pool was out of action for maintenance and we were not informed until a couple of days before check in. It was disappointing as I have a 6 year old and a smaller pool which was available was still a bit too deep for him to use well. It also meant the spa was out of action. So it would have been nice to have notification about this in the website before booking.
Read More
Peter
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All good Staff efficient
William
icon-with Partner
with Partner
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were fantastic, dinner was very good with breakfast plenty of choice.
Meshach
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room Friendly service Great breakfast Lovely pool Close to bustop to get to surfers paradise
Tiana
icon-with Children
with Children
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had to carry luggage up to the 3rd floor , the air conditioning is intermittent cuts in and out . Gold coast heat not good. The room smelt funky , pillows poor quality and no body wash in the depsener in the shower. The curtains on the window arent block out and the sun shines in at 5am. Not much on offer in the buffet breakfast , watermelon soggy , eggs powered , bacon is like plastic pre cooked . Dirty stairwell and dead roaches present. Lastly on check in asked where the towels are located for the pool and time the pool opens . We were told 6am. Took the kids in to swim only to be meet by a rude attendant telling us the pool was closed for maintenance. Nothing mention during the booking process . No signage to say as such. Certainly not a resort , not relaxing stay and advice don't stay here. I've travelled Australia and this place would be on of the worst.
Read More
Joel
2,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Don’t book this website you can’t call if you want to cancel booking. On their refund you will be you can’t talk to real people. This website is joke.
Natalie
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Fast easy check in accommodation looks very new, plenty of room very modern.
Bruno Mantoani
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

room quality, bathroom weird and dirty.
Jill
icon-with Children
with Children
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Basically stayed for a night only with my two daughters, arrived late and left early but it was peaceful, no street noise.
Lilian
icon-
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

clean room, great ammenities
Jason
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean
Gill
icon-Leisure
Leisure
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great service, the man at reception was so welcoming. The room was really spacious and had everything I needed. I sat at the pool in the morning and wow what a beautiful area. Highly recommend! The area is also tucked away, beautiful and peaceful
Stephanie
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great food in the restaurant, friendly staff and clean rooms.
Ingrid
icon-with Partner
with Partner
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Fantastic clean room, very comfortable bed, beautiful pool facility, great staff service the Cart Bar
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercure Gold Coast Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mercure Gold Coast Resort

Traveloka (8)
Other sources (1.002)
8,6
Very Good
From 1.002 reviews
Cleanliness

8,8

Room Comfort

8,8

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Gold Coast Resort

Number of reviews per page
20
40
Top reviews
Jo-Ann
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great friendly staff and beautiful grounds away from the bustle of town.
Narelle
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was clean but smelt musty. Very comfortable bed and pillows. Main pool closed due to maintenance. Pizza from cafe was terrible
Soon
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very good.
Peter
icon-Business
Business
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms are dated, yet good but need updating- the AC in the rooms need upgrade - temp gauge not working well, the room have a smell of dampness or lack refresh aired rooms, even when AC has been wiring all day.
Lale
icon-with Partner
with Partner
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The oasis pool and spa would’ve been enjoyable if they were open! The biggest disappoint of our trip. We specifically picked Mercure for the big pool and spa, we were not notified at all that it would be closed during our stay, otherwise we would’ve cancelled and found something else. A special thanks to one of the managers Sophie who gifted wine and chocolates after hearing our disappointment. Overall a good stay, generally clean, great buffet breakfast, friendly staff. The bathroom could do with a revamp and the vent in the room definitely needs a good clean as it constantly blew dust. If the oasis pool is open I’d recommend Mercure.
Read More
Richard
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Aircon was a mission to get sorted and didn't get cold either. Room was ok, nearly every room head stairs to get to then. but breakfast was great.
Dani
icon-with Children
with Children
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We were very happy to stay here and would stay again. The staff were nice and helpful. The room was lovely however they accidentally skipped a day of cleaning the room while we were out. We got a credit on our account for food and beverage for this accident which was nice. Buffet was great and would recommend booking this as a package with the room as it's worth it. The only bad thing was the large oasis pool was out of action for maintenance and we were not informed until a couple of days before check in. It was disappointing as I have a 6 year old and a smaller pool which was available was still a bit too deep for him to use well. It also meant the spa was out of action. So it would have been nice to have notification about this in the website before booking.
Read More
Peter
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All good Staff efficient
William
icon-with Partner
with Partner
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff were fantastic, dinner was very good with breakfast plenty of choice.
Meshach
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room Friendly service Great breakfast Lovely pool Close to bustop to get to surfers paradise
Tiana
icon-with Children
with Children
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had to carry luggage up to the 3rd floor , the air conditioning is intermittent cuts in and out . Gold coast heat not good. The room smelt funky , pillows poor quality and no body wash in the depsener in the shower. The curtains on the window arent block out and the sun shines in at 5am. Not much on offer in the buffet breakfast , watermelon soggy , eggs powered , bacon is like plastic pre cooked . Dirty stairwell and dead roaches present. Lastly on check in asked where the towels are located for the pool and time the pool opens . We were told 6am. Took the kids in to swim only to be meet by a rude attendant telling us the pool was closed for maintenance. Nothing mention during the booking process . No signage to say as such. Certainly not a resort , not relaxing stay and advice don't stay here. I've travelled Australia and this place would be on of the worst.
Read More
Joel
2,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Don’t book this website you can’t call if you want to cancel booking. On their refund you will be you can’t talk to real people. This website is joke.
Natalie
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Fast easy check in accommodation looks very new, plenty of room very modern.
Bruno Mantoani
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

room quality, bathroom weird and dirty.
Jill
icon-with Children
with Children
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Basically stayed for a night only with my two daughters, arrived late and left early but it was peaceful, no street noise.
Lilian
icon-
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

clean room, great ammenities
Jason
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean
Gill
icon-Leisure
Leisure
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great service, the man at reception was so welcoming. The room was really spacious and had everything I needed. I sat at the pool in the morning and wow what a beautiful area. Highly recommend! The area is also tucked away, beautiful and peaceful
Stephanie
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great food in the restaurant, friendly staff and clean rooms.
Ingrid
icon-with Partner
with Partner
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Fantastic clean room, very comfortable bed, beautiful pool facility, great staff service the Cart Bar
Number of reviews per page
20
40