Fairmont Le Chateau Frontenac

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9,3
/10
Exceptional
3.133 reviews

What Guests Say About Their Stay

Carolyn

10,0
/ 10
Beautiful, clean, historic hotel. Helpful staff. Fabulous dinner and breakfast.

Leslie

10,0
/ 10
The staff was very helpful and kind.I enjoyed my time there and would love to return for another visit.

Kathryn

10,0
/ 10
Our stay at the Chateaux was lovely! The food at the restaurant was delicious and the view was unbeatable. It felt like staying in a castle! The toboggan ride was so fun as well! The location was also amazing with the shops being a short (albeit downhill or uphill) walk or lift-ride away. We stayed in the winter (sorry my review is so delayed!) and still felt that evening was accessible even with the snow and chilly weather. I recommend staying and will absolutely be staying here again!
In the Area
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1 rue des Carrieres, Québec, Capitale-Nationale, Canada, G1R 4P5

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Fairmont Le Chateau Frontenac is located in area / city Quebec . 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fairmont Le Chateau Frontenac

1 rue des Carrieres, Québec, Capitale-Nationale, Canada, G1R 4P5
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Lobby Fairmont Le Chateau Frontenac
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Discover More About Fairmont Le Chateau Frontenac

General
Near Breakneck Steps

Location
With a stay at Fairmont Le Chateau Frontenac, you'll be centrally located in Québec City, steps from Quartier Petit Champlain and within a 10-minute walk of Quebec City Town Hall. This family-friendly hotel is 0.8 mi (1.3 km) from Quebec Cruise Terminal and 0.8 mi (1.3 km) from Quebec City Convention Center.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Château Frontenac - 0.1 km / 0.1 mi
Dufferin Terrace - 0.1 km / 0.1 mi
Samuel de Champlain Statue - 0.1 km / 0.1 mi
Old Quebec Funicular - 0.2 km / 0.1 mi
Cathedral-Basilica of Notre-Dame de Québec - 0.2 km / 0.1 mi
Pôle culturel du Monastère des Ursulines - 0.2 km / 0.1 mi
Terrasse Dufferin Slides - 0.3 km / 0.2 mi
Cathedral of the Holy Trinity - 0.3 km / 0.2 mi
Breakneck Steps - 0.3 km / 0.2 mi
Place Royale - 0.4 km / 0.2 mi
Citadel of Quebec - 0.4 km / 0.2 mi
Quebec City Mural - 0.4 km / 0.3 mi
Church Notre-Dame-des-Victoires - 0.4 km / 0.3 mi
Quartier Petit Champlain - 0.4 km / 0.3 mi
Maison Chevalier - 0.4 km / 0.3 mi

The preferred airport for Fairmont Le Chateau Frontenac is Quebec City Jean Lesage Intl. Airport (YQB) - 16.1 km / 10 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Québec City? This hotel has 40000 square feet (3716 square meters) of space consisting of conference space and 23 meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Enjoy French cuisine at Champlain, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee. Children aged 5 and younger eat free breakfast.

Rooms
Make yourself at home in one of the 610 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Pay movies provides entertainment, and wired and wireless internet access is available for a surcharge. Bathrooms have designer toiletries and hair dryers.

All facilities in Fairmont Le Chateau Frontenac

Entertainment Facility Fairmont Le Chateau Frontenac
Entertainment Facility
Functional Hall Fairmont Le Chateau Frontenac
Functional Hall
Common Space Fairmont Le Chateau Frontenac
Common Space
Lobby Fairmont Le Chateau Frontenac
Lobby
Exterior Fairmont Le Chateau Frontenac
Exterior

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Garden
  • Outdoor facilities
  • Fitness center
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool cabanas (surcharge)
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Transportation

  • Limited parking
  • Bicycle storage
  • Bicycle rental
  • Limo or town car service
  • Secure parking
  • Valet parking (surcharge)

General

  • Rooftop terrace
  • Banquet
  • Ballroom
  • Reception hall
  • Lockers
  • Parking

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Meeting rooms
  • Conference rooms
  • Computer station
  • Business center

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops

Family-friendly Facilities

  • Children games
  • Children pool

Food and Drinks

  • Breakfast
  • Vegetarian meal

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Fairmont Le Chateau Frontenac

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fairmont Le Chateau Frontenac
610
Number of floors in Fairmont Le Chateau Frontenac
18
Another facilities in Fairmont Le Chateau Frontenac
Romantic proposal packages, Indoor pool, Garden, Outdoor facilities, Fitness center

Frequently asked question in Fairmont Le Chateau Frontenac

What are available facilities at Fairmont Le Chateau Frontenac?
There are top facilites at Fairmont Le Chateau Frontenac such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fairmont Le Chateau Frontenac?
The standard check-in time at Fairmont Le Chateau Frontenac is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Fairmont Le Chateau Frontenac provide breakfast?
Yes, Fairmont Le Chateau Frontenac provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fairmont Le Chateau Frontenac?
Fairmont Le Chateau Frontenac is a 4.5-star hotel.
How many floors does Fairmont Le Chateau Frontenac have?
Fairmont Le Chateau Frontenac has 18 floors.
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More Reviews from Other Guests in Fairmont Le Chateau Frontenac

9,4
Exceptional
From 3.130 reviews
Cleanliness

9,8

Room Comfort

9,4

Service and Facilites

9,6

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Traveler Reviews Fairmont Le Chateau Frontenac

Number of reviews per page
20
40
Top reviews
Claire
icon-with Children
with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excelente hotel, Great service
Carolyn
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful, clean, historic hotel. Helpful staff. Fabulous dinner and breakfast.
Leslie
icon-
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff was very helpful and kind.I enjoyed my time there and would love to return for another visit.
Kathryn
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Our stay at the Chateaux was lovely! The food at the restaurant was delicious and the view was unbeatable. It felt like staying in a castle! The toboggan ride was so fun as well! The location was also amazing with the shops being a short (albeit downhill or uphill) walk or lift-ride away. We stayed in the winter (sorry my review is so delayed!) and still felt that evening was accessible even with the snow and chilly weather. I recommend staying and will absolutely be staying here again!
Read More
James
icon-with Partner
with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The Chateau is an unbelievable property. It is so worth seeing, and such an "experience" to get a chance to stay there. And the location is simply unbeatable. The staff is truly wonderful. They do a terrific job. Lots and lots of questions to answer each and every day. They have my admiration. This is not a knock, simply an observation. The lobby VERY crowded - very. The lobby is not as large or impressive as some. Again, very beautiful, but not the wow factor we expected. Might be due in part to the crowds. And they could use more seating in and around the lobby. Anyway, I'm rambling. It's a beautiful, Stunning - one-of-a-kind property which you will love and should see and stay there if you can. It is gorgeous!
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Rob
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We enjoyed the ambience of the hotel and the people there were extremely helpful. But the shower door opened inward and we couldn’t fit to take a shower and I’m big but not not extremely big.
Mengying
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I felt very unsafe when I saw a very creepy man wandering in the gym.
Deborah
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We enjoyed our stay at this historic hotel. Highly recommend taking in this beautiful city while enjoying this iconic hotel. The staff goes above and beyond to make your stay memorable. The restaurants exceeded our expectations.
Gerhard
icon-with Partner
with Partner
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Given the price per night and reputation of this wonderful historic hotel some basics were sadly missing: phones in the room did not work and as unbelievable as this may seem, when we asked for a lower pillow to accommodate a neck issue, we were told none were available!
Jill
icon-with Friends
with Friends
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay. Beutiful room, super clean, and staff were lovely. My only suggestion: it was raining when we first arrived and not knowing where to go, we wanted to regroup in the bar and enjoy a cocktail however, the bar did not open until 16:00. Champaign problem I get it. But it would have been nice to find a place to rest. Lobby, too, was extremely busy so was difficult to just find a quiet place.
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Kathleen
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

While the majority of the staff was exemplary, we did have some less than wonderful experiences with the housekeeping staff for our rooms. Rooms were very tight in accommodating 3 people per room with placement for luggage, toiletries, etc. Dinner was amazing at the Le Champlain Restaurant both with service, the experience and the food. It made our stay a memorable one.
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Catherine
icon-with Partner
with Partner
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

i spent 3 weeks traveling across canada and the arrogance shown by this hotel was a disgrace.they treated us like second class citizens i would recommend you find an alternative hotel to stay in
Jeffrey
icon-with Partner
with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

They should have a small working refrigerator in every room, especially the Deluxe Room, we had to request one (for medicine that needs to be cold). The bed was terrible. A quality bed is of the utmost importance for us when travelling. The bed was extremely soft and sinkable. Also, there should be some movie channels included with the TV for evenings or rainy days for the hefty price we paid for a Deluxe King With A River View Room. No breakfast was included but you could pay $49.95 per person for a breakfast buffet. Overall, I enjoyed Quebec City. The hotel is very expensive and takes advantage of its popularity. Nothing extra. $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
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Jeff
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

What can I say? It’s the Château Fairmont. I’ve always had great luck with these hotels. They are pricey, but I feel you get what you pay for.
Matthew
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Elegant, beautiful hotel
Ruth
icon-Family
Family
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excelent
Afsaneh
icon-with Partner
with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff
Efraim
icon-with Partner
with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Historic, monumental, unique, and inspiring hotel. The central attraction of old Quebec city and within walking distance of everything you would want to experience and see in 2 to 3 days. Plenty of staff throughout the hotel to answer questions and tend to your needs. Classy stores, and restaurants. Taxis available and Uber dropoff/pickup at entrance to hotel. Pricey, but that's to be expected for this fine hotel.
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Nengruo
icon-with Pet
with Pet
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We really enjoyed our stay here. The facilities are a bit older, but overall it was clean, quiet, and comfortable. The staff at the front desk were very friendly and welcoming. The best part for us was how welcoming they were to our cat. A lot of “pet-friendly” hotels seem to mainly mean dog-friendly, and not every place is comfortable with cats. This hotel had no problem at all, they prepared a cat toy and some pet supplies. They also allow well-behaved pets to stay in the room, which is very convenient for travellers. Overall, a very pleasant stay and a great option if you’re travelling with a pet.
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Jane
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location right in the center of old Quebec
Number of reviews per page
20
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Lobby 4 Fairmont Le Chateau Frontenac

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.