SENS Hotel

Hotels
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8,8
/10
Very Good
1.751 reviews

What Guests Say About Their Stay

Jacob

10,0
/ 10
Great location and beautiful renovated rooms with a very comfortable bed! We live staying at Sens Hotel every time we come to Mtl.

Deborah

10,0
/ 10
The SENS was the perfect spot for our group. We walked everywhere. It’s close to Eaton Center so we walked and close to great restaurants. We also walked to Old Montreal. We took an Uber back as we were tired.

Jane

10,0
/ 10
Our King room as spacious and spotless. The staff went above and beyond to suggest accessible transport, arrange a taxi, recommend restaurants and sent treats to our room with a lovely card for my husband’s birthday!
In the Area
See Map
1808 rue Sherbrooke Ouest, Downtown Montréal, Montréal, Québec, Canada, H3H 1E5

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
SENS Hotel is located in area / city Ville-Marie. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around SENS Hotel

1808 rue Sherbrooke Ouest, Downtown Montréal, Montréal, Québec, Canada, H3H 1E5
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Lobby SENS Hotel
Lobby 2 SENS Hotel

Discover More About SENS Hotel

General
Near McGill University

Location
A stay at SENS Hotel places you in the heart of Montreal, within a 10-minute walk of Sainte-Catherine Street and Montreal Museum of Fine Arts. This hotel is 0.5 mi (0.9 km) from McGill University and 0.5 mi (0.8 km) from The Underground City.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Sherbrooke Street - 0.1 km / 0.1 mi
Concordia University Sir George Williams Campus - 0.2 km / 0.1 mi
Montreal Museum of Fine Arts - 0.4 km / 0.3 mi
Crescent Street - 0.4 km / 0.3 mi
Sainte-Catherine Street - 0.5 km / 0.3 mi
The Underground City - 0.8 km / 0.5 mi
Mount Royal Park - 0.8 km / 0.5 mi
McGill University - 0.9 km / 0.5 mi
1250 René-Lévesque - 1.2 km / 0.8 mi
Dorchester Square - 1.2 km / 0.8 mi
Le Windsor - 1.3 km / 0.8 mi
Bell Centre - 1.3 km / 0.8 mi
Eaton Centre - 1.4 km / 0.8 mi
McCord Stewart Museum - 1.4 km / 0.9 mi
Windsor Station - 1.5 km / 0.9 mi

The nearest airports are:
Montreal Metropolitan Airport (YHU) - 35.6 km / 22.1 mi
Montreal–Trudeau Intl. Airport (YUL) - 17.4 km / 10.8 mi

The preferred airport for SENS Hotel is Montreal–Trudeau Intl. Airport (YUL).

Facilities
Don't miss out on recreational opportunities including a 24-hour fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Montreal? This hotel has 923 square feet (86 square meters) of space consisting of conference space and 4 meeting rooms.

Dining
Enjoy Italian cuisine at GESO Ristorante, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).

Rooms
Stay in one of 108 guestrooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

All facilities in SENS Hotel

Entertainment Facility SENS Hotel
Entertainment Facility
Functional Hall SENS Hotel
Functional Hall
Lobby SENS Hotel
Lobby
Accommodation Services SENS Hotel
Accommodation Services
Exterior SENS Hotel
Exterior

Hotel Services

  • Laundry service
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Transportation

  • Valet parking (surcharge)
  • Bicycle rental

Accessibilty

  • Accessible parking
  • Accessible path of travel

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

General

  • Banquet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in SENS Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at SENS Hotel
108
Number of floors in SENS Hotel
15
Another facilities in SENS Hotel
Laundry service, Express check-in, Wedding service, Luggage storage, Express check-out

Frequently asked question in SENS Hotel

What are available facilities at SENS Hotel?
There are top facilites at SENS Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at SENS Hotel?
The standard check-in time at SENS Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of SENS Hotel?
SENS Hotel is a 4.0-star hotel.
How many floors does SENS Hotel have?
SENS Hotel has 15 floors.
How many rooms are available at SENS Hotel?
SENS Hotel has 108 rooms in total.
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More Reviews from Other Guests in SENS Hotel

8,8
Very Good
From 1.751 reviews
Cleanliness

9,0

Room Comfort

9,0

Service and Facilites

9,2

Sort by
Most Relevant
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Traveler Reviews SENS Hotel

Number of reviews per page
20
40
Top reviews
Aratrika
icon-Family
Family
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I stayed with my family at the SENS hotel and we had two rooms. My room had a broken shower, the main door latch was broken, the bed was sinking in. So I went to the reception and asked for a new room. The reaction I got was absolutely terrible. The guy at the front desk kept telling me that he cannot move me to a new room because the hotel was completely full. After me repeatedly telling him it’s a safety concern, he kept reiterating that he can’t help and that I needed to wait for his manager. When I asked if there are no vacant rooms how exactly will the manager help, he started smirking. I have never met such a rude receptionist before. Fortunately the other lady (his coworker) stepped in and helped me eventually and gave me another room. So very thankful for that. The room where my parents were staying, the AC kept having issues to the point that it was hot and uncomfortable. But when I reported about this, the lady at the night shift was very helpful and moved us to another room. To top this, while I was checking out, the receptionist told me that there was a $115 restaurant charge along with the parking for my room. I clarified repeatedly that I had not used the restaurant and the charges could be from the previous occupant since my room was changed. I was promised that the charges would be removed, but I was still charged for it at a later date which I had to call in to report. Still waiting on the refund. Don’t stay here as it’s nothing like a 4 star hotel!
Read More
Israel
icon-with Friends
with Friends
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Personnel très gentil , stationnement valet facile et hôtel très bien situé
Justin
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Chic hotel, great restaurant and bar.
Brent
icon-Business
Business
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms are a great size, bathroom is small, the lobby bar area was always closed even to enjoy a works space or afternoon coffee
Michel
icon-with Partner
with Partner
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Personnel courtois et serviable. Valet parking cher mais apprécié.
Jacob
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location and beautiful renovated rooms with a very comfortable bed! We live staying at Sens Hotel every time we come to Mtl.
Deborah
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The SENS was the perfect spot for our group. We walked everywhere. It’s close to Eaton Center so we walked and close to great restaurants. We also walked to Old Montreal. We took an Uber back as we were tired.
David
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was amazing, parking is only valet and the breakfast isn’t worth it but there’s a breakfast place nearby which is perfect. Will definitely come back
Gail
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff were incredible!
Kim
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall a great stay. Good location easily walkable to a number of areas. The only issue we had was cold water two mornings for the shower. The water never got warm. Addressed it to front desk staff bit remained unresolved.
Laurence
icon-
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is a very ordinary hotel The bed was comfortable That’s ut
Melanie
icon-Family
Family
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Parking was expensive and the valet was slow. The air conditioning was intermittent at best. Otherwise the stay was great! The location was very convenient.
Melanie
icon-with Partner
with Partner
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

So disappointed, do not recommend:( We've actually been to this hotel before and it was great. It checked all the boxes for a weekend getaway vibe. I reserved 8 months in advance. I even received reminders from the hotel the week prior. We got there around 7 pm on a Friday night in a complete downpour. Upon arrival we were told they were overbooked by a third party and that they had switched us to Chateau Versailles across the street. We had pre-paid and were led to believe that we had no choice and it was not refundable. (We ended up staying at the Chateau Versailles because double paying was not an option for us, and finding a hotel room at 7 pm on a Friday after a four hour drive would have been ridiculous). Our fun hotel getaway ended up at a hotel with wall to wall carpet, no elevators (we ended up on the top floor), a bathroom the size of a closet with a shower curtain and no fan, AC that was non existent and no kitchen area. No parking either, so it was a 2 block trek in the rain with our suitcases from a public parking garage. The Chateau Versailles is a historical building and there are litteral pictures of nuns on the walls. The hotel is not bad, just definitely not what I chose and what I would have opted to spend my money on. Very bad costumer service from SENS Hotel. When we got there the restaurant near the lobby was closed for a private event and I suspect that they kicked everyone out that had existing reservations for that group.
Read More
Paul
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very clean and the staff were very accommodating. However the room was tired and needed renovated in places. Room was spacious and bright. However only 1 lounge chair and no table, air conditioning very noisy and lack of storage for clothes.
Jane
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our King room as spacious and spotless. The staff went above and beyond to suggest accessible transport, arrange a taxi, recommend restaurants and sent treats to our room with a lovely card for my husband’s birthday!
Susan
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Super staff. But thé hotel needs a bit of care — peeling paint, wallpaper…. We also found the beds too soft for our liking. Great location with proximity to hospital though. And the in/out privileges for our car was really helpful.
Tiffany
icon-
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I enjoyed my say here! The staff were very nice. The room itself was clean and spacious. I couldn’t figure out the thermostat (that’s on me, not on them) so I found the room got a bit stuffy without the fan on. The hotel is also very well located! You can see the metro from the corner of the street the hotel is on, it’s so close. If you have mobility issues you might have trouble walking up to the hotel from the metro because that street is inclined. It’s also located on a really nice street that isn’t too loud, but still pretty central to things that you could take a nice walk to if you didn’t feel like taking the metro. I reccomend Pizza Rosie around the corner for a slice!
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Helen
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice hotel. Good location.. close to metro. Comfortable room / bed
Aimee
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

For a five night stay, they failed to remake the room twice, even after complaining the first time. Also had to switch rooms — the “double” beds were child-sized and too short for adults. (I am 5’5” and the bed was too short.). We complained about the service situation and the staff couldn’t care less. No accommodations whatsoever.
Read More
GREGORY
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Giovanni the restaurant owner was great. The staff was very good
Number of reviews per page
20
40

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Lobby 4 SENS Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,8
Very Good
From 1.751 reviews
Cleanliness

9,0

Room Comfort

9,0

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews SENS Hotel

Number of reviews per page
20
40
Top reviews
Aratrika
icon-Family
Family
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I stayed with my family at the SENS hotel and we had two rooms. My room had a broken shower, the main door latch was broken, the bed was sinking in. So I went to the reception and asked for a new room. The reaction I got was absolutely terrible. The guy at the front desk kept telling me that he cannot move me to a new room because the hotel was completely full. After me repeatedly telling him it’s a safety concern, he kept reiterating that he can’t help and that I needed to wait for his manager. When I asked if there are no vacant rooms how exactly will the manager help, he started smirking. I have never met such a rude receptionist before. Fortunately the other lady (his coworker) stepped in and helped me eventually and gave me another room. So very thankful for that. The room where my parents were staying, the AC kept having issues to the point that it was hot and uncomfortable. But when I reported about this, the lady at the night shift was very helpful and moved us to another room. To top this, while I was checking out, the receptionist told me that there was a $115 restaurant charge along with the parking for my room. I clarified repeatedly that I had not used the restaurant and the charges could be from the previous occupant since my room was changed. I was promised that the charges would be removed, but I was still charged for it at a later date which I had to call in to report. Still waiting on the refund. Don’t stay here as it’s nothing like a 4 star hotel!
Read More
Israel
icon-with Friends
with Friends
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Personnel très gentil , stationnement valet facile et hôtel très bien situé
Justin
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Chic hotel, great restaurant and bar.
Brent
icon-Business
Business
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms are a great size, bathroom is small, the lobby bar area was always closed even to enjoy a works space or afternoon coffee
Michel
icon-with Partner
with Partner
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Personnel courtois et serviable. Valet parking cher mais apprécié.
Jacob
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location and beautiful renovated rooms with a very comfortable bed! We live staying at Sens Hotel every time we come to Mtl.
Deborah
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The SENS was the perfect spot for our group. We walked everywhere. It’s close to Eaton Center so we walked and close to great restaurants. We also walked to Old Montreal. We took an Uber back as we were tired.
David
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was amazing, parking is only valet and the breakfast isn’t worth it but there’s a breakfast place nearby which is perfect. Will definitely come back
Gail
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff were incredible!
Kim
icon-with Partner
with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall a great stay. Good location easily walkable to a number of areas. The only issue we had was cold water two mornings for the shower. The water never got warm. Addressed it to front desk staff bit remained unresolved.
Laurence
icon-
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is a very ordinary hotel The bed was comfortable That’s ut
Melanie
icon-Family
Family
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Parking was expensive and the valet was slow. The air conditioning was intermittent at best. Otherwise the stay was great! The location was very convenient.
Melanie
icon-with Partner
with Partner
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

So disappointed, do not recommend:( We've actually been to this hotel before and it was great. It checked all the boxes for a weekend getaway vibe. I reserved 8 months in advance. I even received reminders from the hotel the week prior. We got there around 7 pm on a Friday night in a complete downpour. Upon arrival we were told they were overbooked by a third party and that they had switched us to Chateau Versailles across the street. We had pre-paid and were led to believe that we had no choice and it was not refundable. (We ended up staying at the Chateau Versailles because double paying was not an option for us, and finding a hotel room at 7 pm on a Friday after a four hour drive would have been ridiculous). Our fun hotel getaway ended up at a hotel with wall to wall carpet, no elevators (we ended up on the top floor), a bathroom the size of a closet with a shower curtain and no fan, AC that was non existent and no kitchen area. No parking either, so it was a 2 block trek in the rain with our suitcases from a public parking garage. The Chateau Versailles is a historical building and there are litteral pictures of nuns on the walls. The hotel is not bad, just definitely not what I chose and what I would have opted to spend my money on. Very bad costumer service from SENS Hotel. When we got there the restaurant near the lobby was closed for a private event and I suspect that they kicked everyone out that had existing reservations for that group.
Read More
Paul
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very clean and the staff were very accommodating. However the room was tired and needed renovated in places. Room was spacious and bright. However only 1 lounge chair and no table, air conditioning very noisy and lack of storage for clothes.
Jane
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our King room as spacious and spotless. The staff went above and beyond to suggest accessible transport, arrange a taxi, recommend restaurants and sent treats to our room with a lovely card for my husband’s birthday!
Susan
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Super staff. But thé hotel needs a bit of care — peeling paint, wallpaper…. We also found the beds too soft for our liking. Great location with proximity to hospital though. And the in/out privileges for our car was really helpful.
Tiffany
icon-
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I enjoyed my say here! The staff were very nice. The room itself was clean and spacious. I couldn’t figure out the thermostat (that’s on me, not on them) so I found the room got a bit stuffy without the fan on. The hotel is also very well located! You can see the metro from the corner of the street the hotel is on, it’s so close. If you have mobility issues you might have trouble walking up to the hotel from the metro because that street is inclined. It’s also located on a really nice street that isn’t too loud, but still pretty central to things that you could take a nice walk to if you didn’t feel like taking the metro. I reccomend Pizza Rosie around the corner for a slice!
Read More
Helen
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice hotel. Good location.. close to metro. Comfortable room / bed
Aimee
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

For a five night stay, they failed to remake the room twice, even after complaining the first time. Also had to switch rooms — the “double” beds were child-sized and too short for adults. (I am 5’5” and the bed was too short.). We complained about the service situation and the staff couldn’t care less. No accommodations whatsoever.
Read More
GREGORY
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Giovanni the restaurant owner was great. The staff was very good
Number of reviews per page
20
40