Sheraton Ottawa Hotel

Hotels
8,6
/10
Very Good
1.113 reviews

What Guests Say About Their Stay

Terry
10,0
/ 10
Rooms were quite and clean. Wifi was good, breakfast buffet with the omelet station was perfect
Kathleen
10,0
/ 10
Very close to the major Ottawa attractions. Staff was incredibly friendly and helpfulZ
Jennifer
10,0
/ 10
The room was in wonderful shape and very clean. Smart TV with access to Netflix, YouTube and Prime video. Staff were outstanding and friendly. Breakfast was yummy and had plenty of options at the buffet. Our room was right near the elevator but we didnt hear it at all throughout the night. By far, my favourite hotel so far.
In the Area
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150 Albert St, Ottawa, Ontario, Canada, K1P5G2

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Sheraton Ottawa Hotel is a good choice when you are visiting Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Ottawa Hotel

150 Albert St, Ottawa, Ontario, Canada, K1P5G2
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Discover More About Sheraton Ottawa Hotel

Location


Staying at Sheraton Ottawa Hotel is a good choice when you are visiting Ottawa.

About Sheraton Ottawa Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Ottawa Hotel exclusively for you.

Sheraton Ottawa Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sheraton Ottawa Hotel.

All facilities in Sheraton Ottawa Hotel

Others Sheraton Ottawa Hotel
Others

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Ballroom

Transportation

  • Valet parking (surcharge)

In-room Facilities

  • TV

Nearby Facilities

  • Grocery

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Ottawa Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CAD 19.00 to 26.00 for adults, and CAD 9.50 to 13.00 for children
  • Valet parking fee: CAD 40 per day (in/out privileges)
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The following facilities are closed seasonally each year. They will be closed from May 1 to September 11:
  • Dining venue(s)
The property will be renovating from June 20 2025 to August 28 2027 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Ottawa Hotel
236
Number of floors in Sheraton Ottawa Hotel
17
Another facilities in Sheraton Ottawa Hotel
Others, Coffee shop, Smoke-free area, Safety deposit box, Laundry service

Frequently asked question in Sheraton Ottawa Hotel

What are available facilities at Sheraton Ottawa Hotel?
There are top facilites at Sheraton Ottawa Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Ottawa Hotel?
The standard check-in time at Sheraton Ottawa Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Sheraton Ottawa Hotel provide breakfast?
Yes, Sheraton Ottawa Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Ottawa Hotel?
Sheraton Ottawa Hotel is a 4.0-star hotel.
How many floors does Sheraton Ottawa Hotel have?
Sheraton Ottawa Hotel has 17 floors.
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More Reviews from Other Guests in Sheraton Ottawa Hotel

8,6
Very Good
From 1.113 reviews
Cleanliness

9,0

Room Comfort

8,8

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
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Traveler Reviews Sheraton Ottawa Hotel

Number of reviews per page
20
40
Top reviews
Faeze
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was good
Malmin
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Healthy and tasty
Josko
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was old. The beds and pillows were horrible. I couldn’t sleep the first night. Very noisy (both street and guests). The bathroom is also very old. Overpriced. I chose the hotel because of the central location. Otherwise it’s a total rip-off
Tracy
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Enjoyed my stay and valet parking
Matthew
4,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is ancient. Customer service at the front desk is poor. As requested online booking for a king size bed room but they offered a queen size bed room without explanation. Besides, I spoke to the front desk staff in person requesting housekeeping to clean up my room on the following day. Unfortunately, there was no housekeeping service for clean up the room over three nights Hence, it made me upset.
Read More
Vernon
icon-Business
Business
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No comment
Terry
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms were quite and clean. Wifi was good, breakfast buffet with the omelet station was perfect
Eddy
icon-Business
Business
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great hotel & service
Diana
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

.
Daniel
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Really easy access, clean and nice staff
Madina
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent
Olivera
icon-Business and Leisure with Partner
Business and Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location.
Kathleen
icon-Business
Business
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very close to the major Ottawa attractions. Staff was incredibly friendly and helpfulZ
Jason
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Just wish the underground parking would fit my truck. Lol
James
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Sean the bartender was great to chat with
Sam
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good.
Sonya
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All good
Rodney
4,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Just a tired hotel. Drafty. Tired linens and towels. Rooms not updated in who knows how long. Hard bed. No real restaurant. No pool. Not close to near worth the room rates. Pass on this one if you can.
Jennifer
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was in wonderful shape and very clean. Smart TV with access to Netflix, YouTube and Prime video. Staff were outstanding and friendly. Breakfast was yummy and had plenty of options at the buffet. Our room was right near the elevator but we didnt hear it at all throughout the night. By far, my favourite hotel so far.
Yesenia
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice sta
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Sheraton Ottawa Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,6
Very Good
From 1.113 reviews
Cleanliness

9,0

Room Comfort

8,8

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Ottawa Hotel

Number of reviews per page
20
40
Top reviews
Faeze
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was good
Malmin
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Healthy and tasty
Josko
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was old. The beds and pillows were horrible. I couldn’t sleep the first night. Very noisy (both street and guests). The bathroom is also very old. Overpriced. I chose the hotel because of the central location. Otherwise it’s a total rip-off
Tracy
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Enjoyed my stay and valet parking
Matthew
4,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is ancient. Customer service at the front desk is poor. As requested online booking for a king size bed room but they offered a queen size bed room without explanation. Besides, I spoke to the front desk staff in person requesting housekeeping to clean up my room on the following day. Unfortunately, there was no housekeeping service for clean up the room over three nights Hence, it made me upset.
Read More
Vernon
icon-Business
Business
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No comment
Terry
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Rooms were quite and clean. Wifi was good, breakfast buffet with the omelet station was perfect
Eddy
icon-Business
Business
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great hotel & service
Diana
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

.
Daniel
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Really easy access, clean and nice staff
Madina
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent
Olivera
icon-Business and Leisure with Partner
Business and Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location.
Kathleen
icon-Business
Business
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very close to the major Ottawa attractions. Staff was incredibly friendly and helpfulZ
Jason
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Just wish the underground parking would fit my truck. Lol
James
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Sean the bartender was great to chat with
Sam
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good.
Sonya
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All good
Rodney
4,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Just a tired hotel. Drafty. Tired linens and towels. Rooms not updated in who knows how long. Hard bed. No real restaurant. No pool. Not close to near worth the room rates. Pass on this one if you can.
Jennifer
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was in wonderful shape and very clean. Smart TV with access to Netflix, YouTube and Prime video. Staff were outstanding and friendly. Breakfast was yummy and had plenty of options at the buffet. Our room was right near the elevator but we didnt hear it at all throughout the night. By far, my favourite hotel so far.
Yesenia
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice sta
Number of reviews per page
20
40