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The Westin Ottawa

Hotels
Finding rooms for you...
8,9
/10
Exceptional
1.088 reviews

What Guests Say About Their Stay

J. Harry

10,0
/ 10
We had a great stay at the Westin Ottawa. The staff were amazing and ready to accommodate our requests during our stay. The hotel is centrally located and within walking distance for shopping, restaurants and sight-seeing. We had a beautiful view of the Parliament buildings from our room courtesy of the management. A great birthday celebration to be remembered.

Alexander

10,0
/ 10
Very friendly staff at check-in. Upgraded us to a spacious corner room overlooking the Parliament and Rideau Mall. Hotel location is convenient to everything.

Melissa

10,0
/ 10
Great downtown location walking distance to nice cafes, restaurants and site seeing. Clean rooms, cozy beds and nice staff.
In the Area
See Map
11 Colonel By Drive, Ottawa, Ontario, Canada, K1N 9H4

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
The Westin Ottawa is a hotel is located at Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around The Westin Ottawa

11 Colonel By Drive, Ottawa, Ontario, Canada, K1N 9H4
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Lobby The Westin Ottawa
Lobby 2 The Westin Ottawa

Discover More About The Westin Ottawa

Location


The Westin Ottawa is a hotel is located at Ottawa.

About The Westin Ottawa

From business event to corporate gathering, The Westin Ottawa provides complete services and facilities that you and your colleagues need.

Are you a shopaholic? Staying at The Westin Ottawa will surely spoil you for numerous shopping centers nearby.

Not all hotel allow guests with pets, but The Westin Ottawa welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Westin Ottawa is a hotel with great comfort and excellent service according to most hotel's guests.

The Westin Ottawa is a wise choice for travelers visiting Ottawa.

All facilities in The Westin Ottawa

Swimming Pool The Westin Ottawa
Swimming Pool
Entertainment Facility The Westin Ottawa
Entertainment Facility
Lobby The Westin Ottawa
Lobby
Exterior The Westin Ottawa
Exterior
Others The Westin Ottawa
Others

Hotel Services

  • Newspaper in lobby
  • Express check-in
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Money changer

Transportation

  • Valet parking
  • Car rental
  • Security

Public Facilities

  • Room service
  • Coffee shop
  • Safety deposit box

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in The Westin Ottawa

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 16:00 - to 12:00 - 12:00
Available rooms at The Westin Ottawa
472
Number of floors in The Westin Ottawa
24
Another facilities in The Westin Ottawa
Newspaper in lobby, Express check-in, Express check-out, Multilingual staff, 24-hour Receptionist

Frequently asked question in The Westin Ottawa

What are available facilities at The Westin Ottawa?
There are top facilites at The Westin Ottawa such as Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at The Westin Ottawa?
The standard check-in time at The Westin Ottawa is starting from From 16:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of The Westin Ottawa?
The Westin Ottawa is a 0.0-star hotel.
How many floors does The Westin Ottawa have?
The Westin Ottawa has 24 floors.
How many rooms are available at The Westin Ottawa?
The Westin Ottawa has 472 rooms in total.
See All

More Reviews from Other Guests in The Westin Ottawa

Overall Ratings & Reviews The Westin Ottawa

Traveloka (3)
Other sources (1.085)
9,0
Exceptional
From 1.085 reviews
Cleanliness

9,2

Room Comfort

9,2

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Westin Ottawa

Number of reviews per page
20
40
Top reviews
maya
icon-Business
Business
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Decent hotel but outdated facilities, over-priced
Wendy
icon-with Children
with Children
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

While overall clean, the property is looking dated and in need of repairs and upgrades.
june
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s the best place where I have ever been in Ottawa 👍
J. Harry
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had a great stay at the Westin Ottawa. The staff were amazing and ready to accommodate our requests during our stay. The hotel is centrally located and within walking distance for shopping, restaurants and sight-seeing. We had a beautiful view of the Parliament buildings from our room courtesy of the management. A great birthday celebration to be remembered.
Read More
Alexander
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly staff at check-in. Upgraded us to a spacious corner room overlooking the Parliament and Rideau Mall. Hotel location is convenient to everything.
Taline
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location. Clean room. Friendly staff. Service charge for room service is too high. Bathroom and amenities are outdated.
Melissa
icon-with Friends
with Friends
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great downtown location walking distance to nice cafes, restaurants and site seeing. Clean rooms, cozy beds and nice staff.
Mary
icon-Family
Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff who checked me in was professional and amazing. She gave us a beautiful room with a view to celebrate my parent's anniversary. She made sure to make us feel comfortable and special. The room was clean and spacious. The wifi was speedy with no issues. The lamp lights did not turn on...perhaps the light bulbs were out? We had a wonderful stay and hope to return. Thank you!
Read More
Natacha
icon-with Children
with Children
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean , friendly staff and well located, direct access to the mall and close to restaurants & attractions
Hammad
icon-Business
Business
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good hotel. Love the elevator system
zachary
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was perfect
Philippe
icon-Business
Business
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

All good, but hot water was not so hot, probably just a temporary problem...
Daphne
icon-Business with Partner
Business with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our room was always cleaned. The common areas were clear of clutter and clean. The coffee shop and breakfast/brunch restaurant buffet was great.
Philippe
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We needed an extra bed and they did all for us to be happy. Rooms are huge and everything is top quality and perfect
Adriana
icon-Business
Business
4,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Smell of mould everywhere. In my room it was impossible to breathe or sleep. The hotel offered no help at first but after more complaints they sent an air purifying machine. It did not remove the smell entirely but it eased it some so I could rest after one sleepless night. They were renovating on our floor (18th) which we were not warned in advance about. It was impossible to rest during the day as the noise was constant. The hotel offered no compensation for all this inconvenience. We had 2 rooms, a party of 3
Read More
Jennifer
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nicole the reception desk was amazing.
Judy
icon-with Partner
with Partner
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I was there just two nights. I remember the room being cleaner in the past. Someone dropped lots of popcorn under the pull out couch. I like the shampoo and conditioner. Rooms are quiet. I DO NOT LIKE THE BUMBS AND DRUGS right outside the Hotel. The stench of urine gagged me! Ottawa was always my favorite City. Not anymore!! Rideau street is a *^+* hole. Love by Ward market but it’s gross getting there. CLEAN IT UP OTTAWA!!! Thank goodness the elevators are designed safe. Love that!! Room was spacious
Read More
Marie-Lise
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The staff is very friendly. The room was clean and spacious. The security of the hotel is great. In order to make it easy, customers should choose to park in the red parking.
Brandon
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great stay. Very nice staff
Luigina
icon-Family
Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel was fabulous… the breakfast restaurant was amazing.. the westin hotel is connected to the shopping mall so it was super convenient…just what we wanted
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Westin Ottawa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews The Westin Ottawa

Traveloka (3)
Other sources (1.085)
9,0
Exceptional
From 1.085 reviews
Cleanliness

9,2

Room Comfort

9,2

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Westin Ottawa

Number of reviews per page
20
40
Top reviews
maya
icon-Business
Business
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Decent hotel but outdated facilities, over-priced
Wendy
icon-with Children
with Children
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

While overall clean, the property is looking dated and in need of repairs and upgrades.
june
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It’s the best place where I have ever been in Ottawa 👍
J. Harry
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had a great stay at the Westin Ottawa. The staff were amazing and ready to accommodate our requests during our stay. The hotel is centrally located and within walking distance for shopping, restaurants and sight-seeing. We had a beautiful view of the Parliament buildings from our room courtesy of the management. A great birthday celebration to be remembered.
Read More
Alexander
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly staff at check-in. Upgraded us to a spacious corner room overlooking the Parliament and Rideau Mall. Hotel location is convenient to everything.
Taline
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location. Clean room. Friendly staff. Service charge for room service is too high. Bathroom and amenities are outdated.
Melissa
icon-with Friends
with Friends
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great downtown location walking distance to nice cafes, restaurants and site seeing. Clean rooms, cozy beds and nice staff.
Mary
icon-Family
Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff who checked me in was professional and amazing. She gave us a beautiful room with a view to celebrate my parent's anniversary. She made sure to make us feel comfortable and special. The room was clean and spacious. The wifi was speedy with no issues. The lamp lights did not turn on...perhaps the light bulbs were out? We had a wonderful stay and hope to return. Thank you!
Read More
Natacha
icon-with Children
with Children
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean , friendly staff and well located, direct access to the mall and close to restaurants & attractions
Hammad
icon-Business
Business
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good hotel. Love the elevator system
zachary
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was perfect
Philippe
icon-Business
Business
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

All good, but hot water was not so hot, probably just a temporary problem...
Daphne
icon-Business with Partner
Business with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our room was always cleaned. The common areas were clear of clutter and clean. The coffee shop and breakfast/brunch restaurant buffet was great.
Philippe
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We needed an extra bed and they did all for us to be happy. Rooms are huge and everything is top quality and perfect
Adriana
icon-Business
Business
4,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Smell of mould everywhere. In my room it was impossible to breathe or sleep. The hotel offered no help at first but after more complaints they sent an air purifying machine. It did not remove the smell entirely but it eased it some so I could rest after one sleepless night. They were renovating on our floor (18th) which we were not warned in advance about. It was impossible to rest during the day as the noise was constant. The hotel offered no compensation for all this inconvenience. We had 2 rooms, a party of 3
Read More
Jennifer
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nicole the reception desk was amazing.
Judy
icon-with Partner
with Partner
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I was there just two nights. I remember the room being cleaner in the past. Someone dropped lots of popcorn under the pull out couch. I like the shampoo and conditioner. Rooms are quiet. I DO NOT LIKE THE BUMBS AND DRUGS right outside the Hotel. The stench of urine gagged me! Ottawa was always my favorite City. Not anymore!! Rideau street is a *^+* hole. Love by Ward market but it’s gross getting there. CLEAN IT UP OTTAWA!!! Thank goodness the elevators are designed safe. Love that!! Room was spacious
Read More
Marie-Lise
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The staff is very friendly. The room was clean and spacious. The security of the hotel is great. In order to make it easy, customers should choose to park in the red parking.
Brandon
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great stay. Very nice staff
Luigina
icon-Family
Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel was fabulous… the breakfast restaurant was amazing.. the westin hotel is connected to the shopping mall so it was super convenient…just what we wanted
Number of reviews per page
20
40