IDR | EN
Deals
For Business
Support
Bookings
Log In
Register
Hotels
Flights
Trains
Whoosh
Bus & Travel
Airport Transfer
Car Rental
Things to Do
More

The Westin Ottawa

Hotels
8,9
/10
Exceptional
1.043 reviews

What Guests Say About Their Stay

Marie-Lise

10,0
/ 10
The staff is very friendly. The room was clean and spacious. The security of the hotel is great. In order to make it easy, customers should choose to park in the red parking.

Luigina

10,0
/ 10
The hotel was fabulous… the breakfast restaurant was amazing.. the westin hotel is connected to the shopping mall so it was super convenient…just what we wanted

RORY

10,0
/ 10
I will admit that my expectations were mediocre for this hotel, and they continually surprised me. Every single staff member I interacted with was so professional and genuinely helpful. You can tell there’s a strong management presence on the ground floor. Very customer service oriented. The hotel is refreshed and clean. It’s got a Starbucks in the lobby and the little restaurant they have there had a fantastic, like really really really fantastic buffet. I also had another meal there and it was also really actually good. And wasn’t outrageously expensive either. Parking was also easy and accommodating. I use the pool facility as well and it was incredibly clean. Same with the gym. I would highly recommend this hotel to anyone who is coming through town.
In the Area
See Map
11 Colonel By Dr, Ottawa, Ontario, Canada, K1N 9H4

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Westin Ottawa is a hotel is located at Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The Westin Ottawa

11 Colonel By Dr, Ottawa, Ontario, Canada, K1N 9H4
Discover More Places
Lobby The Westin Ottawa
Lobby 2 The Westin Ottawa

Discover More About The Westin Ottawa

Location


The Westin Ottawa is a hotel is located at Ottawa.

About The Westin Ottawa

From business event to corporate gathering, The Westin Ottawa provides complete services and facilities that you and your colleagues need.

Are you a shopaholic? Staying at The Westin Ottawa will surely spoil you for numerous shopping centers nearby.

Not all hotel allow guests with pets, but The Westin Ottawa welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Westin Ottawa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Westin Ottawa.

All facilities in The Westin Ottawa

Swimming Pool The Westin Ottawa
Swimming Pool
Entertainment Facility The Westin Ottawa
Entertainment Facility
Fitness Center The Westin Ottawa
Fitness Center
Functional Hall The Westin Ottawa
Functional Hall
Lobby The Westin Ottawa
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Fitness center
  • Shops
  • Spa
  • Sauna

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Business center

General

  • Fireplace in lobby
  • Banquet
  • Ballroom
  • Reception hall

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Transportation

  • Limo or town car service
  • Bicycle rental
  • Valet parking (surcharge)

Nearby Facilities

  • Gift shop
  • Shops
  • ATM/Banking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Westin Ottawa

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Westin Ottawa
492
Number of floors in The Westin Ottawa
24
Another facilities in The Westin Ottawa
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in The Westin Ottawa

What are available facilities at The Westin Ottawa?
There are top facilites at The Westin Ottawa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Westin Ottawa?
The standard check-in time at The Westin Ottawa is starting from From 16:00 while the latest check-out time is at Before 12:00
Does The Westin Ottawa provide breakfast?
Yes, The Westin Ottawa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Westin Ottawa?
The Westin Ottawa is a 4.0-star hotel.
How many floors does The Westin Ottawa have?
The Westin Ottawa has 24 floors.
See All

More Reviews from Other Guests in The Westin Ottawa

Overall Ratings & Reviews The Westin Ottawa

Traveloka (3)
Other sources (1.040)
9,0
Exceptional
From 1.040 reviews
Cleanliness

9,2

Room Comfort

9,2

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Westin Ottawa

Number of reviews per page
20
40
Top reviews
Adriana
icon-Business
Business
4,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Smell of mould everywhere. In my room it was impossible to breathe or sleep. The hotel offered no help at first but after more complaints they sent an air purifying machine. It did not remove the smell entirely but it eased it some so I could rest after one sleepless night. They were renovating on our floor (18th) which we were not warned in advance about. It was impossible to rest during the day as the noise was constant. The hotel offered no compensation for all this inconvenience. We had 2 rooms, a party of 3
Read More
Jennifer
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nicole the reception desk was amazing.
Judy
icon-with Partner
with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was there just two nights. I remember the room being cleaner in the past. Someone dropped lots of popcorn under the pull out couch. I like the shampoo and conditioner. Rooms are quiet. I DO NOT LIKE THE BUMBS AND DRUGS right outside the Hotel. The stench of urine gagged me! Ottawa was always my favorite City. Not anymore!! Rideau street is a *^+* hole. Love by Ward market but it’s gross getting there. CLEAN IT UP OTTAWA!!! Thank goodness the elevators are designed safe. Love that!! Room was spacious
Read More
Marie-Lise
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff is very friendly. The room was clean and spacious. The security of the hotel is great. In order to make it easy, customers should choose to park in the red parking.
Brandon
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay. Very nice staff
Luigina
icon-Family
Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was fabulous… the breakfast restaurant was amazing.. the westin hotel is connected to the shopping mall so it was super convenient…just what we wanted
Hannah
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean friendly staff
Ting Wai
icon-with Children
with Children
4,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

They were doing renovation in the morning during one of our stay, no warning, no nothing. It is unacceptable and inconsiderate on our last day. Staff is friendly, but the room is a little older than most modern hotel. But my trip got ruined as I didn't get a good sleep on the last day.
Renelle
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room still has carpeting. Would much prefer laminate/ wood flooring. Items left behind from previous occupants. The bedding and mattress was not as luxurious as the Westin once had. They didn’t come to freshen the room until 4pm. At that point we declined.
RORY
icon-with Children
with Children
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I will admit that my expectations were mediocre for this hotel, and they continually surprised me. Every single staff member I interacted with was so professional and genuinely helpful. You can tell there’s a strong management presence on the ground floor. Very customer service oriented. The hotel is refreshed and clean. It’s got a Starbucks in the lobby and the little restaurant they have there had a fantastic, like really really really fantastic buffet. I also had another meal there and it was also really actually good. And wasn’t outrageously expensive either. Parking was also easy and accommodating. I use the pool facility as well and it was incredibly clean. Same with the gym. I would highly recommend this hotel to anyone who is coming through town.
Read More
Christine
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The overall stay was good, but the mattress is very stiff!
ALANA
icon-Family
Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent customer service. We were stuck in Ottawa for an extra day due to an ice storm. I was so worried that we wouldn't be able to book the room for an additional day. We were so lucky and staff were super kind and accommodating. I love that CF Rideau Centre is connected to the hotel. We spent a great day shopping!
Marcus
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was great
Amanda
icon-with Children
with Children
6,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good location but parking expensive. Pool was cold. Someone was smoking weed on our floor, it smelled so bad! Huge line up to check in, took forever. Rooms a bit dated. The rest was good!
Randolph Lee
icon-with Friends
with Friends
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location connected to Rideau mall and steps from Byward market. great staff. Decent gym. Pool was a little crowded but great to have the amenities. Would recommend
Marjorie
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The mall is attached to the hotel.
Sven
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything is nearby, we never moved the car. If you are ok to walk and dress for it I you need no car to get to anywhere. Transit or taxi are alternate
Loan
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly staff
Jeffrey
icon-with Partner
with Partner
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was just fine, nothing overly impressive. I noticed lots of stray hairs around our room, and the sitting chairs were filthy. Toilet was also an issue as it wouldn't fully flush. Keep in mind this is a family-friendly hotel which means the pool is constantly occupied by children. If you are looking for a quiet experience enjoying the pool/hot tub, I would suggest you book something else.
Read More
Linxin
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

o
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 The Westin Ottawa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Haven’t found what you’re looking for?

See Other Accommodations in Ottawa
Indonesia (Bahasa Indonesia)
Global (English)
Malaysia (English)
Malaysia (Bahasa Malaysia)
Philippines (English)
Singapore (English)
ไทย (ภาษาไทย)
Việt Nam (Tiếng Việt)
Australia (English)
대한민국 (한국어)
日本 (日本語)
马来西亚 (简体中文)

Overall Ratings & Reviews The Westin Ottawa

Traveloka (3)
Other sources (1.040)
9,0
Exceptional
From 1.040 reviews
Cleanliness

9,2

Room Comfort

9,2

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Westin Ottawa

Number of reviews per page
20
40
Top reviews
Adriana
icon-Business
Business
4,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Smell of mould everywhere. In my room it was impossible to breathe or sleep. The hotel offered no help at first but after more complaints they sent an air purifying machine. It did not remove the smell entirely but it eased it some so I could rest after one sleepless night. They were renovating on our floor (18th) which we were not warned in advance about. It was impossible to rest during the day as the noise was constant. The hotel offered no compensation for all this inconvenience. We had 2 rooms, a party of 3
Read More
Jennifer
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nicole the reception desk was amazing.
Judy
icon-with Partner
with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was there just two nights. I remember the room being cleaner in the past. Someone dropped lots of popcorn under the pull out couch. I like the shampoo and conditioner. Rooms are quiet. I DO NOT LIKE THE BUMBS AND DRUGS right outside the Hotel. The stench of urine gagged me! Ottawa was always my favorite City. Not anymore!! Rideau street is a *^+* hole. Love by Ward market but it’s gross getting there. CLEAN IT UP OTTAWA!!! Thank goodness the elevators are designed safe. Love that!! Room was spacious
Read More
Marie-Lise
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff is very friendly. The room was clean and spacious. The security of the hotel is great. In order to make it easy, customers should choose to park in the red parking.
Brandon
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay. Very nice staff
Luigina
icon-Family
Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was fabulous… the breakfast restaurant was amazing.. the westin hotel is connected to the shopping mall so it was super convenient…just what we wanted
Hannah
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean friendly staff
Ting Wai
icon-with Children
with Children
4,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

They were doing renovation in the morning during one of our stay, no warning, no nothing. It is unacceptable and inconsiderate on our last day. Staff is friendly, but the room is a little older than most modern hotel. But my trip got ruined as I didn't get a good sleep on the last day.
Renelle
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room still has carpeting. Would much prefer laminate/ wood flooring. Items left behind from previous occupants. The bedding and mattress was not as luxurious as the Westin once had. They didn’t come to freshen the room until 4pm. At that point we declined.
RORY
icon-with Children
with Children
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I will admit that my expectations were mediocre for this hotel, and they continually surprised me. Every single staff member I interacted with was so professional and genuinely helpful. You can tell there’s a strong management presence on the ground floor. Very customer service oriented. The hotel is refreshed and clean. It’s got a Starbucks in the lobby and the little restaurant they have there had a fantastic, like really really really fantastic buffet. I also had another meal there and it was also really actually good. And wasn’t outrageously expensive either. Parking was also easy and accommodating. I use the pool facility as well and it was incredibly clean. Same with the gym. I would highly recommend this hotel to anyone who is coming through town.
Read More
Christine
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The overall stay was good, but the mattress is very stiff!
ALANA
icon-Family
Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent customer service. We were stuck in Ottawa for an extra day due to an ice storm. I was so worried that we wouldn't be able to book the room for an additional day. We were so lucky and staff were super kind and accommodating. I love that CF Rideau Centre is connected to the hotel. We spent a great day shopping!
Marcus
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was great
Amanda
icon-with Children
with Children
6,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good location but parking expensive. Pool was cold. Someone was smoking weed on our floor, it smelled so bad! Huge line up to check in, took forever. Rooms a bit dated. The rest was good!
Randolph Lee
icon-with Friends
with Friends
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location connected to Rideau mall and steps from Byward market. great staff. Decent gym. Pool was a little crowded but great to have the amenities. Would recommend
Marjorie
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The mall is attached to the hotel.
Sven
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything is nearby, we never moved the car. If you are ok to walk and dress for it I you need no car to get to anywhere. Transit or taxi are alternate
Loan
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly staff
Jeffrey
icon-with Partner
with Partner
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was just fine, nothing overly impressive. I noticed lots of stray hairs around our room, and the sitting chairs were filthy. Toilet was also an issue as it wouldn't fully flush. Keep in mind this is a family-friendly hotel which means the pool is constantly occupied by children. If you are looking for a quiet experience enjoying the pool/hot tub, I would suggest you book something else.
Read More
Linxin
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

o
Number of reviews per page
20
40