Mandarin Oriental, Santiago

Hotels
9,2
/10
Exceptional
1.000 reviews

What Guests Say About Their Stay

Susan

10,0
/ 10
Best hotel experience to date. Room was gorgeous. Staff was super friendly and welcoming. Spa was relaxing and perfectly thought out.

Thomas

10,0
/ 10
Our room was clean and beautifully presented. Contrary to other reviews we found the staff to be extremely helpful and supportive. We would stay here again without hesitation.

W

10,0
/ 10
Second stay this month. First stay started rocky but thanks to Antonio the manager most enjoyable stay
In the Area
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Kennedy Avenue #4601, Las Condes, Santiago, Región Metropolitana de Santiago, Chile, 1025

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Mandarin Oriental, Santiago is located in area / city Las Condes. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mandarin Oriental, Santiago

Kennedy Avenue #4601, Las Condes, Santiago, Región Metropolitana de Santiago, Chile, 1025
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Lobby 2 Mandarin Oriental, Santiago

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Location


Mandarin Oriental, Santiago is located in area / city Las Condes.

About Mandarin Oriental, Santiago

From business event to corporate gathering, Mandarin Oriental, Santiago provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Mandarin Oriental, Santiago welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Mandarin Oriental, Santiago is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is an ideal choice for you, novice to professional golfers.

Have fun with various entertaining facilities for you and the whole family at Mandarin Oriental, Santiago, a wonderful accommodation for your family holiday.

Not only located within easy reach of various places of interests for your adventure, but staying at Mandarin Oriental, Santiago will also give you a pleasant stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Mandarin Oriental, Santiago is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Mandarin Oriental, Santiago.

All facilities in Mandarin Oriental, Santiago

Bar, Cafe and Lounge Mandarin Oriental, Santiago
Bar, Cafe and Lounge
Swimming Pool Mandarin Oriental, Santiago
Swimming Pool
Entertainment Facility Mandarin Oriental, Santiago
Entertainment Facility
Fitness Center Mandarin Oriental, Santiago
Fitness Center
Functional Hall Mandarin Oriental, Santiago
Functional Hall

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Transportation

  • Limited parking
  • Bicycle storage
  • Bicycle rental
  • Limo or town car service
  • Ski shuttle
  • Area shuttle

General

  • Banquet
  • Ballroom
  • Terrace
  • Smoking area
  • Parking

Things to Do

  • Garden
  • Outdoor facilities
  • Fitness center
  • Outdoor pool

Business Facilities

  • Conference center
  • Business facilities
  • Conference rooms
  • Computer station

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box

Kids and Pets

  • Babysitting

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Mandarin Oriental, Santiago

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses some solar energy
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental, Santiago
310
Number of floors in Mandarin Oriental, Santiago
22
Another facilities in Mandarin Oriental, Santiago
Multilingual staff, Wedding service, Luggage storage, Express check-out, Porter

Frequently asked question in Mandarin Oriental, Santiago

What are available facilities at Mandarin Oriental, Santiago?
There are top facilites at Mandarin Oriental, Santiago such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental, Santiago?
The standard check-in time at Mandarin Oriental, Santiago is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental, Santiago provide breakfast?
Yes, Mandarin Oriental, Santiago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mandarin Oriental, Santiago?
Mandarin Oriental, Santiago is a 5.0-star hotel.
How many floors does Mandarin Oriental, Santiago have?
Mandarin Oriental, Santiago has 22 floors.
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More Reviews from Other Guests in Mandarin Oriental, Santiago

9,2
Exceptional
From 1.000 reviews
Cleanliness

9,6

Room Comfort

9,4

Location

9,0

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mandarin Oriental, Santiago

Number of reviews per page
20
40
Top reviews
Susan
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Best hotel experience to date. Room was gorgeous. Staff was super friendly and welcoming. Spa was relaxing and perfectly thought out.
Bruce
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room, view, friendly staff and quality facilities made it a great stay.
Jacqueline
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Love this horel
Marc
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Gorgeous hotel with amazing staff!
David
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Great staff. Room very comfortable.
Paul
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful hotel. Great pool
Jacqueline
icon-
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great breakfast buffet…so many fresh & wonderful options. The hotel has the largest outdoor pool in Santiago which is a plus when visiting over the hot summer! Also the hotel is near a large mall, Parque Arauco.
Max
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excellent pool
Thomas
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our room was clean and beautifully presented. Contrary to other reviews we found the staff to be extremely helpful and supportive. We would stay here again without hesitation.
W
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Second stay this month. First stay started rocky but thanks to Antonio the manager most enjoyable stay
Stephen
icon-with Partner
with Partner
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The club room was amazing, and the service was spectacular. The pool and restaurants were great, and we very much enjoyed & relaxed on our vacation.
Lorraine
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff were all so lovely & helpful. The room was amazing on the 16th floor & the house keeping was so efficient, The breakfast was one of the best breakfasts we have had at any hotel. Definitely 5 stars.
Sharon
icon-Leisure
Leisure
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Spacious, well designed rooms with terrific views, a nice poolside patio and extremely helpful front desk, concierge and customer service staff, as well as a superb driver/guide in Damien. I chose the hotel in part for its reputation as a place that does more than the usual to ensure you have a successful visit and they more than met my already high expectations, turning a very good visit into an outstanding experience, both solving problems and suggesting ways to maximize my time and enjoyment. The hotel really made a positive difference throughout my trip.
Read More
Ulrich
icon-with Partner
with Partner
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great hotel, best in Santiago, awesome rooms, wonderful views, great staff, very good restaurants, everything perfect
John
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was fine & the staff courteous, but - 1) Why are there no hooks to hang towels in the bathroom? 2) The Club Lounge was completely underwhelming. We were never offered a cocktail on either of the evenings we were there. In addition, on night 2 we arrived at 8.01 pm to find that there was no food on offer. Apparently it only offers food until 8pm - so why advertise lounge hours until 9pm? I'll never book a Club room with MO again.
Read More
Hana
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Lovely pool area/grounds. Staff were very accommodating. Comfy beds.
Nikhil
icon-Family
Family
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very good
Naoki
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

perfect hospitality here! We stayed at a club room, and the staffs at the club lounge were amazingly wonderful. I traveled a lot of countries (50+), but here is the best hotel experience ever
Cindy
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent Stay and the staff is attentive and friendly. Thank you!
mark
icon-with Partner
with Partner
8,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Most staff are absolutely superb. The pool area is without doubt a gem and an oasis in this beautiful city especially in the summer months. Rooms are huge and well furnished with lovely high pressure showers. Huge windows complement the rooms with amazing views of the snow capped Andes mountains. Breathtaking! Just two aspects let the hotel down from excellent to good. On check in, rather than provide a room immediately, the reception staff seem (as in many hotels) to wield too much power and make you wait until official check in time or even later! The hotel was definitely not full and these staff could easily have provided a room for us. In fact they stated they would e Mail me when our room was ready. They did not and when I asked about our room after the 3pm deadline, they manufactured a lame excuse about not contacting us! The other problem was carpet in our room(s) For a beautiful five star property, they were really dirty! We actually moved from one room to another because of this reason but the second room was as bad as the first! Please wash / clean the carpets. It’s not right or fair to your guests. Thank you.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Mandarin Oriental, Santiago

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,2
Exceptional
From 1.000 reviews
Cleanliness

9,6

Room Comfort

9,4

Location

9,0

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mandarin Oriental, Santiago

Number of reviews per page
20
40
Top reviews
Susan
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Best hotel experience to date. Room was gorgeous. Staff was super friendly and welcoming. Spa was relaxing and perfectly thought out.
Bruce
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room, view, friendly staff and quality facilities made it a great stay.
Jacqueline
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Love this horel
Marc
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Gorgeous hotel with amazing staff!
David
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Great staff. Room very comfortable.
Paul
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful hotel. Great pool
Jacqueline
icon-
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great breakfast buffet…so many fresh & wonderful options. The hotel has the largest outdoor pool in Santiago which is a plus when visiting over the hot summer! Also the hotel is near a large mall, Parque Arauco.
Max
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excellent pool
Thomas
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our room was clean and beautifully presented. Contrary to other reviews we found the staff to be extremely helpful and supportive. We would stay here again without hesitation.
W
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Second stay this month. First stay started rocky but thanks to Antonio the manager most enjoyable stay
Stephen
icon-with Partner
with Partner
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The club room was amazing, and the service was spectacular. The pool and restaurants were great, and we very much enjoyed & relaxed on our vacation.
Lorraine
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff were all so lovely & helpful. The room was amazing on the 16th floor & the house keeping was so efficient, The breakfast was one of the best breakfasts we have had at any hotel. Definitely 5 stars.
Sharon
icon-Leisure
Leisure
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Spacious, well designed rooms with terrific views, a nice poolside patio and extremely helpful front desk, concierge and customer service staff, as well as a superb driver/guide in Damien. I chose the hotel in part for its reputation as a place that does more than the usual to ensure you have a successful visit and they more than met my already high expectations, turning a very good visit into an outstanding experience, both solving problems and suggesting ways to maximize my time and enjoyment. The hotel really made a positive difference throughout my trip.
Read More
Ulrich
icon-with Partner
with Partner
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great hotel, best in Santiago, awesome rooms, wonderful views, great staff, very good restaurants, everything perfect
John
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was fine & the staff courteous, but - 1) Why are there no hooks to hang towels in the bathroom? 2) The Club Lounge was completely underwhelming. We were never offered a cocktail on either of the evenings we were there. In addition, on night 2 we arrived at 8.01 pm to find that there was no food on offer. Apparently it only offers food until 8pm - so why advertise lounge hours until 9pm? I'll never book a Club room with MO again.
Read More
Hana
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Lovely pool area/grounds. Staff were very accommodating. Comfy beds.
Nikhil
icon-Family
Family
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very good
Naoki
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

perfect hospitality here! We stayed at a club room, and the staffs at the club lounge were amazingly wonderful. I traveled a lot of countries (50+), but here is the best hotel experience ever
Cindy
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent Stay and the staff is attentive and friendly. Thank you!
mark
icon-with Partner
with Partner
8,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Most staff are absolutely superb. The pool area is without doubt a gem and an oasis in this beautiful city especially in the summer months. Rooms are huge and well furnished with lovely high pressure showers. Huge windows complement the rooms with amazing views of the snow capped Andes mountains. Breathtaking! Just two aspects let the hotel down from excellent to good. On check in, rather than provide a room immediately, the reception staff seem (as in many hotels) to wield too much power and make you wait until official check in time or even later! The hotel was definitely not full and these staff could easily have provided a room for us. In fact they stated they would e Mail me when our room was ready. They did not and when I asked about our room after the 3pm deadline, they manufactured a lame excuse about not contacting us! The other problem was carpet in our room(s) For a beautiful five star property, they were really dirty! We actually moved from one room to another because of this reason but the second room was as bad as the first! Please wash / clean the carpets. It’s not right or fair to your guests. Thank you.
Read More
Number of reviews per page
20
40