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- Hotel in Mandarin Oriental, Santiago
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Mandarin Oriental, Santiago
Hotels
9,0
/10
Exceptional
835 reviews
What Guests Say About Their Stay
Stephen
10,0
/ 10
The club room was amazing, and the service was spectacular. The pool and restaurants were great, and we very much enjoyed & relaxed on our vacation.
Lorraine
10,0
/ 10
The staff were all so lovely & helpful. The room was amazing on the 16th floor & the house keeping was so efficient,
The breakfast was one of the best breakfasts we have had at any hotel.
Definitely 5 stars.
Sharon
10,0
/ 10
Spacious, well designed rooms with terrific views, a nice poolside patio and extremely helpful front desk, concierge and customer service staff, as well as a superb driver/guide in Damien. I chose the hotel in part for its reputation as a place that does more than the usual to ensure you have a successful visit and they more than met my already high expectations, turning a very good visit into an outstanding experience, both solving problems and suggesting ways to maximize my time and enjoyment. The hotel really made a positive difference throughout my trip.
In the Area
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Kennedy Avenue #4601, Las Condes, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 1025
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in Mandarin Oriental, Santiago
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What's around Mandarin Oriental, Santiago
Kennedy Avenue #4601, Las Condes, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 1025
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Discover More About Mandarin Oriental, Santiago
General
Near Santiago Cable Car: Tupahue Station
Location
With a stay at Mandarin Oriental, Santiago in Santiago (Las Condes), you'll be within a 15-minute walk of Parque Arauco Mall and KidZania Santiago. This family-friendly hotel is 1.8 mi (2.9 km) from Clinica Alemana and 3.3 mi (5.3 km) from Costanera Center.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Parque Araucano - 0.4 km / 0.3 mi
Parque Arauco Mall - 0.5 km / 0.3 mi
KidZania Santiago - 1 km / 0.6 mi
Los Leones Golf Club - 1.6 km / 1 mi
Apoquindo - 1.6 km / 1 mi
Ralli Museum - 1.6 km / 1 mi
Apumanque - 1.8 km / 1.1 mi
Casacostanera - 1.9 km / 1.2 mi
Bicentennial Park - 2 km / 1.2 mi
Clinica Alemana - 2.1 km / 1.3 mi
Peru Plaza - 2.3 km / 1.4 mi
Tobalaba Urban Market - 2.7 km / 1.7 mi
Costanera Center - 3.1 km / 1.9 mi
Gran Torre Santiago - 3.1 km / 2 mi
CasaPiedra Event and Conference Center - 3.2 km / 2 mi
The preferred airport for Mandarin Oriental, Santiago is Santiago Intl. Airport (SCL) - 26.9 km / 16.7 mi
Facilities
Spend the day on the slopes, or enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Business Facilities
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Santiago? This hotel has 16738 square feet (1555 square meters) of space consisting of a conference center and 11 meeting rooms. Free self parking is available onsite.
Dining
Enjoy Italian cuisine at Senso, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 310 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
All facilities in Mandarin Oriental, Santiago
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Transportation
- Limited parking
- Bicycle storage
- Bicycle rental
- Storage
- Limo or town car service
- Ski shuttle
- Area shuttle
Hotel Services
- Multilingual staff
- Wedding service
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
- Laundry service
General
- Banquet
- Ballroom
- Terrace
- Smoking area
- Parking
Things to Do
- Garden
- Outdoor facilities
- Fitness center
- Outdoor pool
Business Facilities
- Conference center
- Business facilities
- Conference rooms
Food and Drinks
- Breakfast
- Snack bar
Connectivity
- Free WiFi
- Internet point
Public Facilities
- Elevator
- Safety deposit box
Kids and Pets
- Babysitting
Family-friendly Facilities
- Children pool
Accessibilty
- Wheelchair accessible
Accommodation Policy & General Information in Mandarin Oriental, Santiago
Important Note
- The seasonal pool will be open from October to March.
- Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
- Fee for cooked-to-order breakfast: approximately USD 45 for adults and USD 23 for children
- Pet fee: USD 50 per pet, per day plus USD 50 one-time cleaning fee
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Limited Number Of Pets In Room
Professional property host/manager, Parking height restrictions apply, Cashless transactions are available, Essential workers only - NO
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Mandarin Oriental, Santiago | 310 |
Number of floors in Mandarin Oriental, Santiago | 22 |
Another facilities in Mandarin Oriental, Santiago | Limited parking, Bicycle storage, Bicycle rental, Storage, Limo or town car service |
Frequently asked question in Mandarin Oriental, Santiago
What are available facilities at Mandarin Oriental, Santiago?
There are top facilites at Mandarin Oriental, Santiago such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental, Santiago?
The standard check-in time at Mandarin Oriental, Santiago is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental, Santiago provide breakfast?
Yes, Mandarin Oriental, Santiago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mandarin Oriental, Santiago?
Mandarin Oriental, Santiago is a 5.0-star hotel.
How many floors does Mandarin Oriental, Santiago have?
Mandarin Oriental, Santiago has 22 floors.
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More Reviews from Other Guests in Mandarin Oriental, Santiago
Overall Ratings & Reviews Mandarin Oriental, Santiago
Other sources (835)
9,0
Exceptional
From 835 reviews
Cleanliness
9,4
Room Comfort
9,2
Location
9,0
Service and Facilites
9,0
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Traveler Reviews Mandarin Oriental, Santiago
Number of reviews per page
20
40
Top reviews
Stephen
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The club room was amazing, and the service was spectacular. The pool and restaurants were great, and we very much enjoyed & relaxed on our vacation.
Lorraine
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff were all so lovely & helpful. The room was amazing on the 16th floor & the house keeping was so efficient,
The breakfast was one of the best breakfasts we have had at any hotel.
Definitely 5 stars.
Sharon
Leisure
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Spacious, well designed rooms with terrific views, a nice poolside patio and extremely helpful front desk, concierge and customer service staff, as well as a superb driver/guide in Damien. I chose the hotel in part for its reputation as a place that does more than the usual to ensure you have a successful visit and they more than met my already high expectations, turning a very good visit into an outstanding experience, both solving problems and suggesting ways to maximize my time and enjoyment. The hotel really made a positive difference throughout my trip.
Read More
Ulrich
10,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great hotel, best in Santiago, awesome rooms, wonderful views, great staff, very good restaurants, everything perfect
John
Leisure with Partner
6,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The room was fine & the staff courteous, but -
1) Why are there no hooks to hang towels in the bathroom?
2) The Club Lounge was completely underwhelming. We were never offered a cocktail on either of the evenings we were there. In addition, on night 2 we arrived at 8.01 pm to find that there was no food on offer. Apparently it only offers food until 8pm - so why advertise lounge hours until 9pm? I'll never book a Club room with MO again.
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Hana
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Lovely pool area/grounds. Staff were very accommodating. Comfy beds.
Nikhil
Friends and Family
10,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Very good
Naoki
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
perfect hospitality here! We stayed at a club room, and the staffs at the club lounge were amazingly wonderful. I traveled a lot of countries (50+), but here is the best hotel experience ever
Cindy
Leisure Family
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Excellent Stay and the staff is attentive and friendly. Thank you!
mark
8,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Most staff are absolutely superb. The pool area is without doubt a gem and an oasis in this beautiful city especially in the summer months. Rooms are huge and well furnished with lovely high pressure showers. Huge windows complement the rooms with amazing views of the snow capped Andes mountains. Breathtaking!
Just two aspects let the hotel down from excellent to good. On check in, rather than provide a room immediately, the reception staff seem (as in many hotels) to wield too much power and make you wait until official check in time or even later!
The hotel was definitely not full and these staff could easily have provided a room for us. In fact they stated they would e Mail me when our room was ready. They did not and when I asked about our room after the 3pm deadline, they manufactured a lame excuse about not contacting us!
The other problem was carpet in our room(s) For a beautiful five star property, they were really dirty! We actually moved from one room to another because of this reason but the second room was as bad as the first! Please wash / clean the carpets. It’s not right or fair to your guests. Thank you.
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Lin
Leisure Family
10,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The room is spacious with outstanding design, facing beautiful views. Bath designs and two-shower heads made users feel very comfortable. The breakfast through room service orders is excellent, we ordered pre-evenings, the service staff delivered exactly on times early morning. Food quality is super, with delicious taste and healthy options. Taxi arrangement is the best out of all my past experience. The price is even lower than Uber, driver came onsite waiting for us 10min before requested time, with a very good suv, and smooth driving to airport. All staff from reception desk, room service, restaurant, are very friendly and doing their job efficiently.
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Victor
Leisure
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great staff in a wonderful hotel.
Wei-Li
Leisure Family
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Friendly and courteous staff. Spacious, clean and comfortable room. Ground is well kept. Beautiful hotel. Convenient location with shops and restaurants within walking distance. Safe neighborhood.
Mariano
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great hotel, staff, food, location, EVERYTHING!
Kristine
Leisure Family
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Loved this hotel. It’s like an oasis in the city, with fantastic pool and dining options. We loved it!
Janet
10,0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
À la carte breakfast …Very generous servings and wonderfully fresh.
Mauricio
10,0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Domo Arigato
Francisco
Business and Leisure with Partner
10,0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
In my opinion this is the best hotel in Santiago. Rooms are large with stunning views of the Andes mountains. Well kept facilities, well trained staff and a terrace/pool area that’s a true oasis in a very busy city with warm temperatures 9 or 10 months of the year.
Ana Carolina
Leisure Family
2,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Terrible staff...rude, impolite. Worst check-in in my life.
Lizzette Yolanda
Leisure with Friends
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Excellent service ; beatiful and great hotel !
Number of reviews per page
20
40
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