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The Star Hotel
Hotels
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7,8
/10
Pleasant
1.003 reviews
What Guests Say About Their Stay
Robert
10,0
/ 10
Hotel was small but our room was great. No AC but not unexpected. Was there on supposedly record setting heat day but there was a fan in the room so wasn't unbearable. In downtown old town so a lot within walking distance. Was there for a cruise and it was walkable to the cruise port (about 1 mile).
Janet
10,0
/ 10
I liked that it was close to shopping and restaurants. Reasonably priced, roo
Was a little hot but not too uncomfortable. I'd stay there again when in Southampton
Stephen
10,0
/ 10
Very helpful and pleasant staff, the room had two double beds and a walk in shower. The breakfast was basic but served well. All in all, a very good stay and I would be definitely going to return.
In the Area
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26 High Street, Southampton, England, SO14 2NA
Main Facilities
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Restaurant
Parking
WiFi
Elevator
What's around The Star Hotel
26 High Street, Southampton, England, SO14 2NA
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Discover More About The Star Hotel
General
Near WestQuay Shopping Centre
Location
With a stay at The Star Hotel in Southampton (Southampton City Centre), you'll be a 1-minute drive from WestQuay Shopping Centre and 5 minutes from Southampton Cruise Terminal. This hotel is 6.3 mi (10.2 km) from New Forest National Park and 9.6 mi (15.4 km) from Paultons Family Theme Park - Home of Peppa Pig World.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Titanic Honour & Glory Exhibition - Southampton - 0.2 km / 0.1 mi
Tudor House and Garden - 0.3 km / 0.2 mi
Old City Walls - 0.3 km / 0.2 mi
WestQuay Shopping Centre - 0.4 km / 0.2 mi
The Quays - 0.6 km / 0.4 mi
Mayflower Park - 0.6 km / 0.4 mi
Queen's Park - 0.6 km / 0.4 mi
Southampton Maritime Museum - 0.6 km / 0.4 mi
Solent University - 0.8 km / 0.5 mi
Southampton Guildhall - 0.9 km / 0.5 mi
Civic Centre - 0.9 km / 0.6 mi
SeaCity Museum - 1 km / 0.6 mi
Southampton City Art Gallery - 1.1 km / 0.7 mi
Grosvenor Casino - 1.1 km / 0.7 mi
River Test - 1.1 km / 0.7 mi
The nearest airports are:
Southampton (SOU) - 7.9 km / 4.9 mi
Bournemouth (BOH-Bournemouth Intl.) - 48.2 km / 29.9 mi
The preferred airport for The Star Hotel is Southampton (SOU).
Facilities
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Business Facilities
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Dining
At The Star Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 44 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as desks and coffee/tea makers.
All facilities in The Star Hotel
Bar, Cafe and Lounge
Functional Hall
Lobby
Exterior
Others
General
- Banquet
- Parking
Public Facilities
- Smoke-free area
- Elevator
Hotel Services
- Laundry service
- Luggage storage
Transportation
- Limited parking
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accommodation Policy & General Information in The Star Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
14:00 - 21:00
Check-out:
Before 11:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets
Pets Not Allowed
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General Information
Popular Facilities | Restaurant, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 21:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Star Hotel | 44 |
Number of floors in The Star Hotel | 4 |
Another facilities in The Star Hotel | Banquet, Smoke-free area, Laundry service, Luggage storage, Limited parking |
Frequently asked question in The Star Hotel
What are available facilities at The Star Hotel?
There are top facilites at The Star Hotel such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Star Hotel?
The standard check-in time at The Star Hotel is starting from 14:00 - 21:00 while the latest check-out time is at Before 11:00
Does The Star Hotel provide breakfast?
Yes, The Star Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Star Hotel?
The Star Hotel is a 3.0-star hotel.
How many floors does The Star Hotel have?
The Star Hotel has 4 floors.
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More Reviews from Other Guests in The Star Hotel
Overall Ratings & Reviews The Star Hotel
Other sources (1.003)
7,8
Pleasant
From 1.003 reviews
Cleanliness
8,0
Room Comfort
7,6
Service and Facilites
8,6
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Traveler Reviews The Star Hotel
Number of reviews per page
20
40
Top reviews
Sylvie
8,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It was convenient to have a hot buffet breakfast on site. Staff was helpful and and polite.
Robert
with Partner
10,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Hotel was small but our room was great. No AC but not unexpected. Was there on supposedly record setting heat day but there was a fan in the room so wasn't unbearable. In downtown old town so a lot within walking distance. Was there for a cruise and it was walkable to the cruise port (about 1 mile).
James
with Partner
6,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Old dated and in need of a complete refurb
Janet
with Friends
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I liked that it was close to shopping and restaurants. Reasonably priced, roo
Was a little hot but not too uncomfortable. I'd stay there again when in Southampton
Stephen
Friends and Family Family
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Very helpful and pleasant staff, the room had two double beds and a walk in shower. The breakfast was basic but served well. All in all, a very good stay and I would be definitely going to return.
Sue
with Partner
6,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We entered our room in the third floor, to be met by a wall of heat. There was only an electric fan to move the air. Went in the shower room a there’s a window in there overlooking a hallway where everyone could walk past and look in. There was a net curtain and a thin curtain to save your dignity. Not impressed. The carpets in the corridors weren’t the best either.
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David
with Partner
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Central location, many dining and shopping options within walking distance. Some steps are unavoidable. Low water pressure on upper floors. Large room with comfortable beds.
Allan
4,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Paintwork dirty, carpet poorly hoovered, cracked and poorly fitting windows allowing the wind in. cracked broken mirror, I didn't have breakfast but had to walk through the breakfast room to get to reception, it look dried out under the lamps. Bar was poorly stocked. Bathroom had one tap on the wash basin that was that loose when you tried turn it off it went through over 180, the other wasn't the same as the hot. WC not fixed to floor. A school report would say must try harder and put in greater effort.
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Elizabeth
with Partner
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This is an older property with lots of character. Located near the downtown area, there are lots of dining choices within walking distance. There could be some work done in the interior to make it more appealing but the room was clean, comfortable and, even though we faced the main street, quiet. Breakfast was quite nice with a very good selection. Staff was very friendly.
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Maria
with Partner
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We liked best the central location in High Street. So easy to walk to the shopping centres and restaurants/ bakeries all close by. Also easy to walk to the Tudor House, an attraction that I enjoyed visiting.
It's value for money. The elevator (lift) is old-style, so be prepared that it can take at most 2 big luggages and one person.
Thank you Beatrix, you have been so helpful in giving me directions, and in calling our taxi for our ride to nearby Southampton cruise terminal.
CCTV provided a real sense of security.
Thank you Adi (the fellow) who put our luggages safely tucked away whilst our room was still not ready in the morning.
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Stu
with Partner
8,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Awesome historical property with an awesome location.
Everything you want or need is very closeby.
Best possible rating considering the age of the building.
Ebba
6,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Older hotel, noisy floors, one of the beds was too noisy to sleep in. No AC pretty warm during the night. Front desk was great and the adjacent bar great bar staff very friendly.
Viola
Family
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The breakfast food selection and quality very good. The staff was very polite, pleasant and eager to please. Thank you
Lynn
with Partner
8,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Ideal hotel for a pre-cruise stay. A very old hotel with lots of little stairways, could do with a little bit of tlc but good location, clean, staff are lovely and breakfast was really good
Neil
with Partner
6,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Car park was poorly maintained
Sheila
with Partner
8,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Great location for Guild Hall. Staff were very pleasant and helpful. It was a Friday and very noisy at night, probably ask for a room at rear next time.
Percy
with Partner
6,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Needed clean cheap room. Room clean, bed clean, end suite clean shower toilet sink. On surface all OK. But shower no hot water. Noise over night behind room in car park and occasionally in next room. Female partner checked in 6 hours before me and was asked for £25 deposit against damage. It was redicilous as this Hotel is in need of renovation. The breakfast was charged at different rate than advertise on Hotel.com however chose to have elsewhere but walking through empty breakfast room was impressed with fresh spread of usual English items. It's a shame this hotel does not have welcoming feel to it. With renovation to some parts a more welcoming attitude this hotel could be a cheaper alternative and would be successful. The female staff were courteous the male staff seemed to be indifferent. I won't be booking again have decided to hire car as I normally do. I wish them success.
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Sharon
with Partner
8,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Missed the ice bucket, Kleenex and mini fridge in room.
Loved the decor
And character of the hotel. Great location although I don’t think I would be comfortable going out at night alone.
Wonderful friendly staff.
Sue
with Partner
6,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Although we were shocked by the poor physical condition of our room (windows that were painted shut, yucky feeling carpet, and extremely low water pressure), the staff did comply with our request for a room on the top floor, which was large, private, and very quiet. Breakfast was excellent.
Neil
with Partner
6,0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Hotel is in great location for cruise terminals but some are the rooms are quite a treck with heavy suitcases so not easy access may be ok for youngsters
Number of reviews per page
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40
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