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The Star Hotel
Hotels
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7,8
/10
Pleasant
1.005 reviews
What Guests Say About Their Stay
Andy
10,0
/ 10
Always like staying here. Quiet, comfortable, friendly staff and located right in the heart of things. Excellent value
Robert
10,0
/ 10
Hotel was small but our room was great. No AC but not unexpected. Was there on supposedly record setting heat day but there was a fan in the room so wasn't unbearable. In downtown old town so a lot within walking distance. Was there for a cruise and it was walkable to the cruise port (about 1 mile).
Janet
10,0
/ 10
I liked that it was close to shopping and restaurants. Reasonably priced, roo
Was a little hot but not too uncomfortable. I'd stay there again when in Southampton
In the Area
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26 High Street, Southampton, England, SO14 2NA
Main Facilities
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Laundry service
Parking
Luggage storage
Elevator
What's around The Star Hotel
26 High Street, Southampton, England, SO14 2NA
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General
Near WestQuay Shopping Centre
Location
With a stay at The Star Hotel in Southampton (Southampton City Centre), you'll be a 1-minute drive from WestQuay Shopping Centre and 5 minutes from Southampton Cruise Terminal. This hotel is 6.3 mi (10.2 km) from New Forest National Park and 9.6 mi (15.4 km) from Paultons Family Theme Park - Home of Peppa Pig World.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Titanic Honour & Glory Exhibition - Southampton - 0.2 km / 0.1 mi
Tudor House and Garden - 0.3 km / 0.2 mi
Old City Walls - 0.3 km / 0.2 mi
WestQuay Shopping Centre - 0.4 km / 0.2 mi
The Quays - 0.6 km / 0.4 mi
Mayflower Park - 0.6 km / 0.4 mi
Queen's Park - 0.6 km / 0.4 mi
Southampton Maritime Museum - 0.6 km / 0.4 mi
Southampton Passenger Terminal - 0.7 km / 0.4 mi
Genting Casino - 0.8 km / 0.5 mi
Solent University - 0.8 km / 0.5 mi
Southampton Guildhall - 0.9 km / 0.5 mi
Civic Centre - 0.9 km / 0.6 mi
SeaCity Museum - 1 km / 0.6 mi
Southampton City Art Gallery - 1.1 km / 0.7 mi
The nearest airports are:
Southampton (SOU) - 7.9 km / 4.9 mi
Bournemouth (BOH-Bournemouth Intl.) - 48.2 km / 29.9 mi
The preferred airport for The Star Hotel is Southampton (SOU).
Facilities
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Business Facilities
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Dining
At The Star Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 44 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as desks and coffee/tea makers.
All facilities in The Star Hotel
Functional Hall
Lobby
Exterior
Bedroom
Others
Transportation
- Limited parking
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Banquet
- Parking
Public Facilities
- Smoke-free area
- Elevator
Hotel Services
- Laundry service
- Luggage storage
Accommodation Policy & General Information in The Star Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets
Pets Not Allowed
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - 21:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Star Hotel | 44 |
Number of floors in The Star Hotel | 4 |
Another facilities in The Star Hotel | Limited parking, Breakfast, Free WiFi, Banquet, Parking |
Frequently asked question in The Star Hotel
What is normal check-in & check-out time at The Star Hotel?
The standard check-in time at The Star Hotel is starting from 14:00 - 21:00 while the latest check-out time is at Before 11:00
Does The Star Hotel provide breakfast?
Yes, The Star Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Star Hotel?
The Star Hotel is a 3.0-star hotel.
How many floors does The Star Hotel have?
The Star Hotel has 4 floors.
How many rooms are available at The Star Hotel?
The Star Hotel has 44 rooms in total.
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More Reviews from Other Guests in The Star Hotel
Overall Ratings & Reviews The Star Hotel
Other sources (1.005)
7,8
Pleasant
From 1.005 reviews
Cleanliness
8,0
Room Comfort
7,6
Service and Facilites
8,6
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Traveler Reviews The Star Hotel
Number of reviews per page
20
40
Top reviews
Rod
10,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Really nice hotel, well placed for our visit to The 1865 music venue.
Jeremy
6,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Reception staff member very clear advising me about the unexpected additional £25 deposit on top of booking fee upon my arrival. Large hotel needs a major refurbishment, carpets are dirty and the smell of the breakfast area on walking through and up to my room made my heart sink, bedroom windows cracked and glass almost falling out, window frame split, bedroom floor not hoovered well, Velux window in disrepair so did not attempt to open to let heat out, low quality mattress should be replaced and for a better quality one, shower rail soap dish was broken, bathroom tatty. Plus points it's location, the bedding was immaculate and fresh smelling and no hairs, Although the receptionist was a bit abrupt, (I did check in late) I could see he was a nice person. It could have been a lot worse and did the job, somewhere to sleep before catching the morning ferry and the saving grace/ surprise was how clean the bedding was and I did get a smile out of the receptionist. A packet of biscuits would help on the bedroom hospitality tray, whilst someone decides how long to hang on running it in the current state or to spend a few million doing it up.
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Leslie
2,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
DO NOT STAY HERE! No air conditioning and the staff only provided one lousy fan which did not put out a lot of air. It was so very hot when we stayed there.
Another thing that WAS NOT mentioned was the fact that they have NO water pressure. We took showers to just dribbling water at best which did not even get hair wet and was on scorching hot as we could not turn down the temperature. It was awful.
I will never recommend this property to anyone and I am shocked that you have it listed on your site. Shame on you. Wasted $$$ on that stay. Horrible property. Horribly kept up. Just awful
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Meagan
2,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Not as advertised! They advertise amenities they don’t have. They told us they would give us a refund when we opted to leave for a clean, safe hotel with the actual amenities we were looking for. 12hrs later we got a message that they were refusing the refund. Basically, they lie to sell rooms and avoid conflict. The room was incredibly hot (we booked a room with AC) and extremely dated. The beds were on an angle and extremely squeaky. The lift was horrendously terrifying but the only option given the narrow, endless stairs. The lift al only hold one person and one bag at a time so good luck at check out!
There are cheaper hotels with actual amenities, safe lifts and only a short distance from all the action! Save yourself the hassle and book one of those.
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Angela
10,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Helpful staff. Convenient for port. Offered bag storage.
Alexander
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location.
Great/helpful staff.
Hotel is "tired"!
Kurt
with Friends
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beds to soft
Matthew
8,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
.
Cheryleen
Family
6,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Not overly impressed. The location was great though.
Penelope
with Partner
8,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Clean rooms, no air conditioning. Older but quaint
David
with Partner
8,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Older property but well maintained and kind staff
Susan
with Friends
6,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel is located near to shops and restaurants. On arrival we were given a double bedded room instead of the twin we originally booked. Another room was arranged which was clean but very basic. A good breakfast was provided.
Luke
Business
6,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The staff were very helpful but the accommodation was underwhelming. In the middle of a heatwave the lack of air conditioning was a disappointment, and while a fan had been provided, the security device on the single openable window meant that it would only open a very small amount which resulted in no air flow or fresh air. Other issues included: - Bizarre built in furniture with plug sockets so close to the desk surface that i couldn't plug in the fan, my laptop or a phone charger. No bedside lights so the choice was either 8 bright ceiling lights or total darkness. To be fair the en-suite was brand new with a good shower. Not really sure why there was a kitchen with hob and sink in the room - but in any event there was a sign saying it was brand new and not yet in use. The bed linen was very cheap and synthetic feeling, so very sweaty and gross on a hot night. The carpet in the dining room, which I had to walk through to access my room, was frankly a health hazard judging by the stains and discolouration. The price of the hotel was reflected in the quality, but for the same price a Travelodge or Premier Inn would probably have been a better bet. The location was very central for a range of dive-bars, hell-holes and stab-vests-must-be-worn pubs in Southampton. The Chinese takeaway down the road did nice chips at 1.00am.
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Marie
with Friends
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Endroit bien situé, avec les services de base. Il peut faire très chaud…
Eileen
with Partner
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Not many properties have such history and such a friendly staff! It is, being so old, without a/c, and it was hard to sleep with temps above 30.
The location is awesome.
Andy
10,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Always like staying here. Quiet, comfortable, friendly staff and located right in the heart of things. Excellent value
John
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Excellent.
Syed
Family
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Best location. Staff was excellent. Clean hotel.
Krista
with Partner
8,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
This hotel is located at an excellent location. Lots of restaurants, cafes and pubs nearby.
The staff were very friendly and helpful. We plan on staying there again next time we’re in Southampton.
susan
with Partner
6,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very old and very hot. No AC. History to the property if that's of interest. Good location.
Number of reviews per page
20
40
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