Luxury Hotels in Batam City Center, Batam

Viewnya bagus. Nice to stay here 👍.

It has been a satisfying experience staying in Lovina Inn. Not a big hotel, but the room is quite spacious. The only thing that I think they need to improve is the hot water availability which was not available at early in the morning and at night so I had to take showers with cold water for 3 nights. But everything else is okay, there is a restaurant downstairs that is also good, staffs are friendly and helpful. Overall a great place to stay in Batam.

- hot water in the shower didn't work, no follow up after calling to the front desk.- do not disturb sign switched on but staff kept knocking/ringing doorbell without stating their department or why they're outside the door.- no courtesy call before check out to check whether we were extending the stay or checking out. Staff knocked on the door repeatedly not saying anything or greeting at all.- floors not swept properly. Found an opened condom wrapping paper under the curtains on the first night.- wifi is very SLOW.- motorbike parking area behind the hotel, had to go through muddy asphalt and they didn't allow us to park nearer despite the parking area being completely empty.- impolite room attendant ringing the doorbell despite do not disturb sign switched on. Had to tell them we want cleaning at 3pm with their response being "we can clean at 3 but that is the latest because after that we will be going home"- bedsheets, pillowcases all had weird coloured stains.- curtains were ripped.- despite it being my birthday, having it mentioned on the date on my ID, nothing was done by staff (other hotels normally do the nicest gesture whether small or not)- no feedback was asked for at check out. No greeting, only deposit was returned and I left the hotel. Only good thing was the specious room, comfy bed and pillows and good air conditioning.

The hotel is dirty, not well maintained, the staffs are impolite and not friendly. I will never visit it anymore. Uh, thank you!

Hotel is old and dirty. Lack of facilities too.

Nice place, good hospitality, clean room.