Jl. Gatot Subroto, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10002
A stay at The Sultan Residence places you in the heart of Jakarta, a 4-minute drive from Gelora Bung Karno Stadium and 12 minutes from Grand Indonesia. This 4-star aparthotel is 3.3 mi (5.3 km) from Thamrin City Shopping Mall and 3.5 mi (5.6 km) from Blok M Square.
Honestly, it is neither awesome nor unsatisfying. The guest room was a bit dingy. The bed cover, bed sheet and pillow covers had too much stains on it to not feel a bit disgusted upon seeing it. The table where they put the coffee and tea making tools was not well cleaned (had ants running around the table). All in all, the guest room was definitely in need of a better maintenance. Hopefully, business will get better soon so that the hotel management can provide better maintenance. On the bright side, the location was definitely strategic; The area offers a lot of choices for foods! If you're taking public transportation to get to the hotel, it is located within walking distance from MRT blok m bca and Blok m bus Terminal (definitely easy to get there!). The room price for one night without breakfast was pretty cheap, considering it 's Jakarta. AC and hot water also worked well (please bring your own toiletries as it is not provided by the hotel). The hotel staff were very welcoming and helpful. Overall, I don't mind coming back again.
I have stayed several times at this hotel but this is my first time being disappointed with their services. As usual on my reservation, I asked for the high floor so I can get a nice view. I stayed there from Friday to Saturday. When I came for checking in but the room that is available is on the 16th floor with a street view facing the Senayan roundabout. Once I'm in the room there is no good view. I was facing the office building next to FX 😒 It's room 1610. The air con in that room is also not working well. I have set on the highest temp with the strongest blow but still, the temp of the room is not as cold as usual 😮 💨 Another disappointment is the hot water in the shower …. No hot water at all! I was hoping the person at the front desk will ask how was my stay during the checkout process so I don't have to explain it here … apparently No she did not ask me …. 😓. Then on Monday (yesterday) morning I just realized that I left my document on the table next to the TV. So I called the hotel early in the morning to inform them about my document. He (The operator) notes on my report also my phone number so they can call me back to inform me whether they found my document or not. Until I make this review (Tuesday) there is no update 😢. The only thing that still excepted is the breakfast menu. Though not much of a selection but the taste is OK.
This is actually really really good hotel. Especially for business traveler. No great swimming pool and gym but other than that everything just perfect and calm. With really good mall attach to this hotel.