Had a good service throughout my 4 days stay at Sheraton, from the service in front office, to the restaurant, concierge, and guest service. As I stayed with a senior citizen, our inquiries were considerably a lot but they can keep up with our needs accordingly. The ambience was also good; We stayed during new year season so a lot of attributes being set in the exterior area making us feel the season. It was also a quick walking distance to Gandaria City Mall without having to exit the hotel building as the mall is connected directly from the hotel. I found the toilet's door in my room can't be locked due to its broken part, and the water flush pressure was considerably low. Beside those things, I had pretty much good experience staying at Sheraton Hotel this year. May consider it for our next stay.