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Manhattan Hotel Jakarta

Hotels
Preferred Partner
8,3
/10
Very Good
10.885 reviews

What Guests Say About Their Stay

Staff Friendliness (497)
Taste (452)
Variety (449)
Distance To City Center (435)

Y***n

10,0
/ 10
After countless times staying here, the quality of service is always impeccable.

Irfan F.

10,0
/ 10
Good service and a good hotel. Want to come back to try the Manhattan suite.

N***i

9,7
/ 10
This hotel is strategically located near the Kuningan/Rasuna Said office area. This hotel is especially convenient for those applying for a visa at VFS, as it's right next to Kuningan City. The staff was very friendly; we checked in late but were given a 1:00 PM check-out. Furthermore, the breakfast was quite varied.
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D***i

10,0
/ 10
The location is strategic, all the staff are friendly, even the security guards are friendly. I'd definitely stay there again. The food is recommended, especially the Western food, which is a must-try.
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I***e

9,7
/ 10
It was a great stay, nice view from the hotel room, easy access and near to the mall and city center with friendly and helpful staff.
In the Area
See Map
Jl. Prof. Dr. Satrio Kav.19-24 Karet, Kuningan, Setiabudi, Jakarta Selatan, Jakarta, Indonesia, 12940

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
Iconic City View
Unique Infinity Pool
Most loved by Family with children
Manhattan Hotel Jakarta is located in area / city Rasuna Said. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Manhattan Hotel Jakarta

Jl. Prof. Dr. Satrio Kav.19-24 Karet, Kuningan, Setiabudi, Jakarta Selatan, Jakarta, Indonesia, 12940
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Lobby Manhattan Hotel Jakarta
Lobby 2 Manhattan Hotel Jakarta

Discover More About Manhattan Hotel Jakarta

Location


Manhattan Hotel Jakarta is located in area / city Rasuna Said.

About Manhattan Hotel Jakarta

Whether you are planning an event or other special occasions, Manhattan Hotel Jakarta is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Manhattan Hotel Jakarta.

Manhattan Hotel Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Manhattan Hotel Jakarta will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Manhattan Hotel Jakarta provides a pleasant accommodation for your stay.

From business event to corporate gathering, Manhattan Hotel Jakarta provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Manhattan Hotel Jakarta, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Manhattan Hotel Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Manhattan Hotel Jakarta is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Manhattan Hotel Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Manhattan Hotel Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Manhattan Hotel Jakarta.

All facilities in Manhattan Hotel Jakarta

Bar, Cafe and Lounge Manhattan Hotel Jakarta
Bar, Cafe and Lounge
Swimming Pool Manhattan Hotel Jakarta
Swimming Pool
Entertainment Facility Manhattan Hotel Jakarta
Entertainment Facility
Fitness Center Manhattan Hotel Jakarta
Fitness Center
Common Space Manhattan Hotel Jakarta
Common Space

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Continental breakfast
  • Dining area
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Business centre

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Area shuttle
  • Parking with surcharge
  • Secure parking
  • Shopping center shuttle
  • Valet parking (surcharge)

Things to Do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa

Connectivity

  • INTERNATIONAL_CALL
  • LAN Internet (surcharge)
  • Free WiFi
  • WiFi (surcharge)

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Manhattan Hotel Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Manhattan Hotel Jakarta
255
Number of floors in Manhattan Hotel Jakarta
36
Another facilities in Manhattan Hotel Jakarta
Bellhop, Concierge, Money changer, Doorman, Early Check-in

Frequently asked question in Manhattan Hotel Jakarta

What are available facilities at Manhattan Hotel Jakarta?
There are top facilites at Manhattan Hotel Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Manhattan Hotel Jakarta?
The standard check-in time at Manhattan Hotel Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Manhattan Hotel Jakarta provide breakfast?
Yes, Manhattan Hotel Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Manhattan Hotel Jakarta?
Manhattan Hotel Jakarta is a 5.0-star hotel.
How many floors does Manhattan Hotel Jakarta have?
Manhattan Hotel Jakarta has 36 floors.
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More Reviews from Other Guests in Manhattan Hotel Jakarta

Overall Ratings & Reviews Manhattan Hotel Jakarta

Traveloka (10.486)
Other sources (399)
8,4
Very Good
From 10.486 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,4

Meal

8,3

Location

8,8

Service and Facilites

8,3

People often mention about Manhattan Hotel Jakarta
All
Staff Friendliness (341)
Taste (333)
Variety (327)
Distance to City Center (299)
Bedroom (292)
Ambiance (291)
Accessibility (286)
Bathroom (282)
Room Space (280)
Surroundings (271)
Sort by
Most Recent
Format
With Text
Preferences
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Traveler Reviews Manhattan Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
Y***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
After countless times staying here, the quality of service is always impeccable.
Find this review helpful?
Accommodation's Reply
09 Jul 2026
Dear Mr. Y***n,* Warmest greetings from Manhattan Hotel Jakarta, Thank you for your wonderful review and perfect rating. We are truly honored that after countless stays, you continue to find our quality of service impeccable. Your loyalty means a great deal to us, and we are delighted to consistently provide you with memorable experiences. We look forward to welcoming you again soon. Sincerely Ag. Agung Pramudito General Manager
Irfan F.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Good service and a good hotel. Want to come back to try the Manhattan suite.
Find this review helpful?
Accommodation's Reply
08 Jul 2026
Dear Mr. Irfan F., Warmest greetings from Manhattan Hotel Jakarta, Thank you for your wonderful review and perfect rating. We are delighted to know that you enjoyed our good service and hotel facilities, and we are excited that you plan to return to experience the Manhattan Suite. We look forward to welcoming you again soon for another memorable stay. Sincerely Ag. Agung Pramudito General Manager
Novia
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Nice for all the services! Will be back of course.
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Accommodation's Reply
08 Jul 2026
Dear Ms. Novia R., Warmest greetings from Manhattan Hotel Jakarta, Thank you for your wonderful review and perfect rating. We are delighted to know that you enjoyed all of our services and that you plan to return. We look forward to welcoming you again for another memorable stay. Sincerely Ag. Agung Pramudito General Manager
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
The location is fantastic, close to everything. The hotel is comfortable and luxurious, and the staff is friendly.
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1 people find it helpful
Accommodation's Reply
06 Jul 2026
Dear Ms. Da, *This is a message from Manhattan Hotel Jakarta. Thank you for your review and high rating. We are delighted to hear that you enjoyed our excellent location, comfortable and luxurious atmosphere, and friendly service. We look forward to welcoming you back for another memorable stay. Sincerely, Agung Pramudito, General Manager
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J***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Nice, nice, nice, nice, nice, nice, nice, nice.
3 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear Mr./Ms. Ja,* Warmest greetings from Manhattan Hotel Jakarta, Thank you for your outstanding review and perfect rating. We are delighted to know that your stay was truly enjoyable and memorable. We look forward to welcoming you again for another pleasant experience. Sincerely Ag. Agung Pramudito General Manager
k***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
The hotel has too many young staff with very little knowledge and initiative. At the morning breakfast area, need to tell them and guide them over and over again.
1 people find it helpful
Accommodation's Reply
02 Jul 2026
Dear Mr. Kd,* Warmest greetings from Manhattan Hotel Jakarta, Thank you for sharing your feedback and for appreciating our hotel overall. We sincerely regret that your experience at the breakfast area felt less smooth due to the young staff’s limited knowledge and initiative. Please accept our apologies for the inconvenience of having to guide them repeatedly. Your comments are very valuable, and we will strengthen training and supervision to ensure our team delivers service that is more confident, proactive, and aligned with five‑star standards. We hope to have another opportunity to welcome you back with a more seamless and enjoyable stay. Sincerelly Ag. Agung Pramudito General Manager
R***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,0
/10
Reviewed 2 week(s) ago
Not recommended and not in accordance with the price. Check-in was very long, waited 1 hour to get a room. The room was dirty and musty, cleaning was careless and rushed, there were still water stains and furniture was not cleaned. After complaining, I was given a new room which was better, but the furniture was old and poorly maintained. Breakfast was quite varied but not comfortable, too crowded. Service was friendly and the location was strategic. Not recommended for the price. Not in accordance with the price. Not recommended.
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1 people find it helpful
Accommodation's Reply
01 Jul 2026
Dear Mr. Rs,* Warmest greetings from Manhattan Hotel Jakarta, Thank you for taking the time to provide us with your honest and detailed feedback. We sincerely regret the inconvenience you experienced, including the long check-in process, cleanliness issues, the state of the furniture, and the overcrowded breakfast area. Please accept our apologies that your stay did not meet your expectations. At the same time, we are grateful for your recognition of our friendly service and convenient location. Your comments are very valuable and will help us to improve the quality of our housekeeping and room maintenance services, as well as the efficiency of our check-in process, so that future experiences are more comfortable and aligned with the value our guests expect. We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Sincerely Ag. Agung Pramudito General Manager
Ricky
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
This is the best... The service and food are the best...
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Accommodation's Reply
30 Jun 2026
Dear Mr. Ricky W., From the Manhattan Hotel Jakarta, we respectfully thank you for your excellent review and rating. We are delighted to hear that you had a wonderful experience, enjoying both the superb service and delicious food. We look forward to welcoming you back for another memorable stay. Sincerely, Agung Pramudito, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Actually, everything was pretty good, except the quality of the towels was definitely in need of replacement (they were worn, thin, and had rough fibers). Thanks for the birthday cake and mirror greetings. As for food, it was quite busy at 8 a.m. on Tuesdays, and a lot of the food ran out, requiring time to be refilled, so those with limited time could only take what was left. (local food section)
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1 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear Valued Guest, We at Manhattan Hotel Jakarta would like to express our deepest gratitude for your kind and positive review. We are delighted that you enjoyed the surprise birthday cake and the message written on the mirror, and that you felt comfortable during your stay. We also appreciate your feedback regarding the quality of the towels and the crowding during breakfast. We will take your suggestions into consideration to immediately improve the in-room amenities and replenish food supplies, in our commitment to providing you with a more comfortable dining experience. Thank you again, General Manager, Agung Pramdith.
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Robbyusuf
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Everything is good. I will come back here again sometime.
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Accommodation's Reply
26 Jun 2026
Dear Mr. Robbyusuf, Sincerely yours from Manhattan Hotel Jakarta. Thank you for your excellent review and rating. We are delighted to hear that everything met your expectations and that you plan to return in the future. We look forward to welcoming you back for another memorable stay. Sincerely, AG. Agung Pramudito, General Manager
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N***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
This hotel is strategically located near the Kuningan/Rasuna Said office area. This hotel is especially convenient for those applying for a visa at VFS, as it's right next to Kuningan City. The staff was very friendly; we checked in late but were given a 1:00 PM check-out. Furthermore, the breakfast was quite varied.
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2 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear Valued Guest, Warm greetings from Manhattan Hotel Jakarta. Thank you for your review and high rating. We are delighted to hear that you enjoyed our excellent location near Kuningan Town and the Rasuna Side office district, the friendly service from our staff, and the varied breakfast options. We are also pleased to offer flexible check-in and check-out times for your convenience. We look forward to welcoming you back in the future. Sincerely, Agung Pramudito, General Manager
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,6
/10
Reviewed 3 week(s) ago
My room smelled awful, musty, as if the carpet hadn't been cleaned often. I ended up buying an air freshener because the smell wasn't strong enough. Hopefully, they'll pay more attention to cleanliness in the future.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Warm greetings from Manhattan Hotel Jakarta. Thank you for your review and rating. We are delighted to hear that you enjoyed our friendly staff, clean rooms, and good breakfast. We apologize for the unpleasant odor you experienced in your room and greatly appreciate your feedback. Our team will take this matter seriously to improve our cleanliness standards, ensuring your stay is even fresher and more comfortable. Sincerely, Agung Pramudito, General Manager
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S***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Manhattan Hotel is the best for vacation with family and for the price is affordable. Thanks for the service 👍🏻
Find this review helpful?
Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Warmest greetings from Manhattan Hotel Jakarta, Thank you for your wonderful review and perfect rating. We are delighted to know you found our hotel to be the best choice for family vacations, with affordable price and excellent service. We look forward to welcoming you again for another memorable stay. Sincerely Ag. Agung Pramudito General Manager
l***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Comfortable, friendly, easy to get everywhere.
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Accommodation's Reply
22 Jun 2026
Dear Ms./Mrs. La,* This is a brief message from Manhattan Hotel Jakarta. Thank you for your excellent review and rating. We are delighted to hear that your stay was comfortable, that you received friendly service, and that the location was convenient for exploring various places. Your feedback is an encouragement to our team to continue providing impressive service. We hope to welcome you back in the future for a similarly memorable experience. Sincerely, Agung Pramudito General Manager
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C***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The service is very good and everyone is friendly..
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Accommodation's Reply
22 Jun 2026
Dear Mr./Ms. Ct,* This is a message from Manhattan Hotel Jakarta: Thank you for your excellent review and rating. We are delighted to hear that you were impressed with the excellent and friendly service from all our staff throughout your stay. Your feedback is an encouragement to our team to continue providing memorable service. We hope to welcome you back in the future for a similarly impressive experience. Sincerely, Agung Pramudito, General Manager
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,7
/10
Reviewed 4 week(s) ago
Nice place to stay with a nearby mall. The room is clean but the furnishings are old. Good breakfast and all the staff are friendly and always smile. Recommended ⭐⭐⭐⭐⭐
1 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Warmest greetings from Manhattan Hotel Jakarta, Thank you for your kind review and high rating. We are delighted to know you enjoyed our strategic location near the mall, clean room, delicious breakfast, and the friendliness of our staff. We also appreciate your feedback regarding the room furnishings, and will take it into consideration for future improvements. Sincerely Ag. Agung Pramudito General Manager
A***p
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Comfort and clean. It's so lovely.
Find this review helpful?
Accommodation's Reply
22 Jun 2026
Dear Mr./Ms. Ap,* Warmest greetings from Manhattan Hotel Jakarta, Thank you very much for your outstanding review and perfect rating. We are delighted to know that you found your stay comfortable, clean, and truly lovely. Your kind words inspire our team to continue delivering memorable hospitality. We look forward to welcoming you back again soon for another enjoyable and satisfying stay. Sincerely Ag. Agung Pramudito General Manager
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
I enjoyed my stay here. Although the hotel is older, it's well-maintained and the staff is friendly. Breakfast was varied. Thank you also to Manhattan Hotel and the staff for providing my husband with a birthday cake.
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1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Mr./Ms. La, *Sincerely, Manhattan Hotel Jakarta. Thank you for your kind review and high rating. We are delighted to hear that you enjoyed your stay, appreciating the cleanliness, friendly staff, and varied breakfast. We were also very pleased to make your husband's birthday even more special with a surprise cake. Your compliments encourage our team to continue striving to provide the best experience for all our guests. We hope to welcome you back in the future for a similarly memorable experience. Sincerely, Agung Pramudito, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
The staff was very helpful, love it. But, the spring bed was very old.
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Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Warmest greetings from Manhattan Hotel Jakarta, Thank you very much for your review and for highlighting the helpfulness of our staff. We are delighted to know that their service made your stay enjoyable. We sincerely apologize that the spring bed did not meet your expectations and felt too old. Your feedback is very valuable and has been shared with our housekeeping and management team to ensure improvements in room comfort. We truly appreciate your comments and hope to welcome you back again with a refreshed and more comfortable experience. Sincerely Ag. Agung Pramudito General Manager
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The location is strategic, all the staff are friendly, even the security guards are friendly. I'd definitely stay there again. The food is recommended, especially the Western food, which is a must-try.
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Accommodation's Reply
11 Jun 2026
Dear Mr./Ms. Di,* Please be informed that Manhattan Hotel Jakarta would like to thank you for your excellent review and outstanding rating. We are delighted to hear that you enjoyed the hotel's excellent location, the friendliness of all our staff, including the security team, and that you highly recommended our food, especially the Western menu. Your feedback is an encouragement to our team to continue providing excellent service. We hope to welcome you back in the future for a similarly satisfying experience. Sincerely, Agung Pramudito, General Manager
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Number of reviews per page
20
40

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Exterior 4 Manhattan Hotel Jakarta

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Overall Ratings & Reviews Manhattan Hotel Jakarta

Traveloka (10.486)
Other sources (399)
8,4
Very Good
From 10.486 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,4

Meal

8,3

Location

8,8

Service and Facilites

8,3

People often mention about Manhattan Hotel Jakarta
All
Staff Friendliness (341)
Taste (333)
Variety (327)
Distance to City Center (299)
Bedroom (292)
Ambiance (291)
Accessibility (286)
Bathroom (282)
Room Space (280)
Surroundings (271)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Manhattan Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
Y***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
After countless times staying here, the quality of service is always impeccable.
Find this review helpful?
Accommodation's Reply
09 Jul 2026
Dear Mr. Y***n,* Warmest greetings from Manhattan Hotel Jakarta, Thank you for your wonderful review and perfect rating. We are truly honored that after countless stays, you continue to find our quality of service impeccable. Your loyalty means a great deal to us, and we are delighted to consistently provide you with memorable experiences. We look forward to welcoming you again soon. Sincerely Ag. Agung Pramudito General Manager
Irfan F.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Good service and a good hotel. Want to come back to try the Manhattan suite.
Find this review helpful?
Accommodation's Reply
08 Jul 2026
Dear Mr. Irfan F., Warmest greetings from Manhattan Hotel Jakarta, Thank you for your wonderful review and perfect rating. We are delighted to know that you enjoyed our good service and hotel facilities, and we are excited that you plan to return to experience the Manhattan Suite. We look forward to welcoming you again soon for another memorable stay. Sincerely Ag. Agung Pramudito General Manager
Novia
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Nice for all the services! Will be back of course.
Find this review helpful?
Accommodation's Reply
08 Jul 2026
Dear Ms. Novia R., Warmest greetings from Manhattan Hotel Jakarta, Thank you for your wonderful review and perfect rating. We are delighted to know that you enjoyed all of our services and that you plan to return. We look forward to welcoming you again for another memorable stay. Sincerely Ag. Agung Pramudito General Manager
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
The location is fantastic, close to everything. The hotel is comfortable and luxurious, and the staff is friendly.
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1 people find it helpful
Accommodation's Reply
06 Jul 2026
Dear Ms. Da, *This is a message from Manhattan Hotel Jakarta. Thank you for your review and high rating. We are delighted to hear that you enjoyed our excellent location, comfortable and luxurious atmosphere, and friendly service. We look forward to welcoming you back for another memorable stay. Sincerely, Agung Pramudito, General Manager
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J***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Nice, nice, nice, nice, nice, nice, nice, nice.
3 people find it helpful
Accommodation's Reply
03 Jul 2026
Dear Mr./Ms. Ja,* Warmest greetings from Manhattan Hotel Jakarta, Thank you for your outstanding review and perfect rating. We are delighted to know that your stay was truly enjoyable and memorable. We look forward to welcoming you again for another pleasant experience. Sincerely Ag. Agung Pramudito General Manager
k***d
icon-Leisure
Leisure
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9,4
/10
Reviewed 2 week(s) ago
The hotel has too many young staff with very little knowledge and initiative. At the morning breakfast area, need to tell them and guide them over and over again.
1 people find it helpful
Accommodation's Reply
02 Jul 2026
Dear Mr. Kd,* Warmest greetings from Manhattan Hotel Jakarta, Thank you for sharing your feedback and for appreciating our hotel overall. We sincerely regret that your experience at the breakfast area felt less smooth due to the young staff’s limited knowledge and initiative. Please accept our apologies for the inconvenience of having to guide them repeatedly. Your comments are very valuable, and we will strengthen training and supervision to ensure our team delivers service that is more confident, proactive, and aligned with five‑star standards. We hope to have another opportunity to welcome you back with a more seamless and enjoyable stay. Sincerelly Ag. Agung Pramudito General Manager
R***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,0
/10
Reviewed 2 week(s) ago
Not recommended and not in accordance with the price. Check-in was very long, waited 1 hour to get a room. The room was dirty and musty, cleaning was careless and rushed, there were still water stains and furniture was not cleaned. After complaining, I was given a new room which was better, but the furniture was old and poorly maintained. Breakfast was quite varied but not comfortable, too crowded. Service was friendly and the location was strategic. Not recommended for the price. Not in accordance with the price. Not recommended.
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1 people find it helpful
Accommodation's Reply
01 Jul 2026
Dear Mr. Rs,* Warmest greetings from Manhattan Hotel Jakarta, Thank you for taking the time to provide us with your honest and detailed feedback. We sincerely regret the inconvenience you experienced, including the long check-in process, cleanliness issues, the state of the furniture, and the overcrowded breakfast area. Please accept our apologies that your stay did not meet your expectations. At the same time, we are grateful for your recognition of our friendly service and convenient location. Your comments are very valuable and will help us to improve the quality of our housekeeping and room maintenance services, as well as the efficiency of our check-in process, so that future experiences are more comfortable and aligned with the value our guests expect. We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Sincerely Ag. Agung Pramudito General Manager
Ricky
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Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
This is the best... The service and food are the best...
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Accommodation's Reply
30 Jun 2026
Dear Mr. Ricky W., From the Manhattan Hotel Jakarta, we respectfully thank you for your excellent review and rating. We are delighted to hear that you had a wonderful experience, enjoying both the superb service and delicious food. We look forward to welcoming you back for another memorable stay. Sincerely, Agung Pramudito, General Manager
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Verified Traveler
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Staycation
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9,4
/10
Reviewed 2 week(s) ago
Actually, everything was pretty good, except the quality of the towels was definitely in need of replacement (they were worn, thin, and had rough fibers). Thanks for the birthday cake and mirror greetings. As for food, it was quite busy at 8 a.m. on Tuesdays, and a lot of the food ran out, requiring time to be refilled, so those with limited time could only take what was left. (local food section)
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1 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear Valued Guest, We at Manhattan Hotel Jakarta would like to express our deepest gratitude for your kind and positive review. We are delighted that you enjoyed the surprise birthday cake and the message written on the mirror, and that you felt comfortable during your stay. We also appreciate your feedback regarding the quality of the towels and the crowding during breakfast. We will take your suggestions into consideration to immediately improve the in-room amenities and replenish food supplies, in our commitment to providing you with a more comfortable dining experience. Thank you again, General Manager, Agung Pramdith.
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Robbyusuf
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10,0
/10
Reviewed 3 week(s) ago
Everything is good. I will come back here again sometime.
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Accommodation's Reply
26 Jun 2026
Dear Mr. Robbyusuf, Sincerely yours from Manhattan Hotel Jakarta. Thank you for your excellent review and rating. We are delighted to hear that everything met your expectations and that you plan to return in the future. We look forward to welcoming you back for another memorable stay. Sincerely, AG. Agung Pramudito, General Manager
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N***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
This hotel is strategically located near the Kuningan/Rasuna Said office area. This hotel is especially convenient for those applying for a visa at VFS, as it's right next to Kuningan City. The staff was very friendly; we checked in late but were given a 1:00 PM check-out. Furthermore, the breakfast was quite varied.
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2 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear Valued Guest, Warm greetings from Manhattan Hotel Jakarta. Thank you for your review and high rating. We are delighted to hear that you enjoyed our excellent location near Kuningan Town and the Rasuna Side office district, the friendly service from our staff, and the varied breakfast options. We are also pleased to offer flexible check-in and check-out times for your convenience. We look forward to welcoming you back in the future. Sincerely, Agung Pramudito, General Manager
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I***n
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Leisure
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6,6
/10
Reviewed 3 week(s) ago
My room smelled awful, musty, as if the carpet hadn't been cleaned often. I ended up buying an air freshener because the smell wasn't strong enough. Hopefully, they'll pay more attention to cleanliness in the future.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Warm greetings from Manhattan Hotel Jakarta. Thank you for your review and rating. We are delighted to hear that you enjoyed our friendly staff, clean rooms, and good breakfast. We apologize for the unpleasant odor you experienced in your room and greatly appreciate your feedback. Our team will take this matter seriously to improve our cleanliness standards, ensuring your stay is even fresher and more comfortable. Sincerely, Agung Pramudito, General Manager
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S***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Manhattan Hotel is the best for vacation with family and for the price is affordable. Thanks for the service 👍🏻
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Warmest greetings from Manhattan Hotel Jakarta, Thank you for your wonderful review and perfect rating. We are delighted to know you found our hotel to be the best choice for family vacations, with affordable price and excellent service. We look forward to welcoming you again for another memorable stay. Sincerely Ag. Agung Pramudito General Manager
l***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Comfortable, friendly, easy to get everywhere.
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Accommodation's Reply
22 Jun 2026
Dear Ms./Mrs. La,* This is a brief message from Manhattan Hotel Jakarta. Thank you for your excellent review and rating. We are delighted to hear that your stay was comfortable, that you received friendly service, and that the location was convenient for exploring various places. Your feedback is an encouragement to our team to continue providing impressive service. We hope to welcome you back in the future for a similarly memorable experience. Sincerely, Agung Pramudito General Manager
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C***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The service is very good and everyone is friendly..
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Accommodation's Reply
22 Jun 2026
Dear Mr./Ms. Ct,* This is a message from Manhattan Hotel Jakarta: Thank you for your excellent review and rating. We are delighted to hear that you were impressed with the excellent and friendly service from all our staff throughout your stay. Your feedback is an encouragement to our team to continue providing memorable service. We hope to welcome you back in the future for a similarly impressive experience. Sincerely, Agung Pramudito, General Manager
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,7
/10
Reviewed 4 week(s) ago
Nice place to stay with a nearby mall. The room is clean but the furnishings are old. Good breakfast and all the staff are friendly and always smile. Recommended ⭐⭐⭐⭐⭐
1 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Warmest greetings from Manhattan Hotel Jakarta, Thank you for your kind review and high rating. We are delighted to know you enjoyed our strategic location near the mall, clean room, delicious breakfast, and the friendliness of our staff. We also appreciate your feedback regarding the room furnishings, and will take it into consideration for future improvements. Sincerely Ag. Agung Pramudito General Manager
A***p
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Comfort and clean. It's so lovely.
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Accommodation's Reply
22 Jun 2026
Dear Mr./Ms. Ap,* Warmest greetings from Manhattan Hotel Jakarta, Thank you very much for your outstanding review and perfect rating. We are delighted to know that you found your stay comfortable, clean, and truly lovely. Your kind words inspire our team to continue delivering memorable hospitality. We look forward to welcoming you back again soon for another enjoyable and satisfying stay. Sincerely Ag. Agung Pramudito General Manager
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
I enjoyed my stay here. Although the hotel is older, it's well-maintained and the staff is friendly. Breakfast was varied. Thank you also to Manhattan Hotel and the staff for providing my husband with a birthday cake.
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1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Mr./Ms. La, *Sincerely, Manhattan Hotel Jakarta. Thank you for your kind review and high rating. We are delighted to hear that you enjoyed your stay, appreciating the cleanliness, friendly staff, and varied breakfast. We were also very pleased to make your husband's birthday even more special with a surprise cake. Your compliments encourage our team to continue striving to provide the best experience for all our guests. We hope to welcome you back in the future for a similarly memorable experience. Sincerely, Agung Pramudito, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
The staff was very helpful, love it. But, the spring bed was very old.
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Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Warmest greetings from Manhattan Hotel Jakarta, Thank you very much for your review and for highlighting the helpfulness of our staff. We are delighted to know that their service made your stay enjoyable. We sincerely apologize that the spring bed did not meet your expectations and felt too old. Your feedback is very valuable and has been shared with our housekeeping and management team to ensure improvements in room comfort. We truly appreciate your comments and hope to welcome you back again with a refreshed and more comfortable experience. Sincerely Ag. Agung Pramudito General Manager
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The location is strategic, all the staff are friendly, even the security guards are friendly. I'd definitely stay there again. The food is recommended, especially the Western food, which is a must-try.
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Accommodation's Reply
11 Jun 2026
Dear Mr./Ms. Di,* Please be informed that Manhattan Hotel Jakarta would like to thank you for your excellent review and outstanding rating. We are delighted to hear that you enjoyed the hotel's excellent location, the friendliness of all our staff, including the security team, and that you highly recommended our food, especially the Western menu. Your feedback is an encouragement to our team to continue providing excellent service. We hope to welcome you back in the future for a similarly satisfying experience. Sincerely, Agung Pramudito, General Manager
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