We usually stay here when visiting Surabaya and we have always loved this place. Located right above the Pakuwon mall and having a direct access to it, there is hardly any better place to stay. Add to that, is the awesome staff who take care of you very well. Also, this place has one of the best breakfasts both is terms of spread and taste. Overall, highly recommended.
The Room is unclean. Those shower curtain need a replacement. The bathroom need thorough cleaning in every part. On some hard to reach place like beside the drawer, the dust is so thick. Since I have kids with me on the second Day I have to move to other Hotel.