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BeSS Mansion Hotel Surabaya

Hotels
Traveloka Preferred Partner
Jl. Raya Jemursari No.15A, Kec. Wonocolo, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60237
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EXTERIOR_BUILDING BeSS Mansion Hotel Surabaya
EXTERIOR_BUILDING BeSS Mansion Hotel Surabaya
EXTERIOR_BUILDING BeSS Mansion Hotel Surabaya
EXTERIOR_BUILDING BeSS Mansion Hotel Surabaya
EXTERIOR_BUILDING BeSS Mansion Hotel Surabaya
LOBBY BeSS Mansion Hotel Surabaya
LOBBY BeSS Mansion Hotel Surabaya
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8.8
Impressive
From 1,422 reviews

About Accommodation

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Staying at BeSS Mansion Hotel Surabaya is a good choice when you are visiting Wonocolo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Highlights at This Property

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Family-friendly Infinity Pool
Located near Airport
Excellent City View

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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8.5
/ 10
Widya R. R.
This is the hotel that makes you feel you are staying at 5* hotel instead. The service is amazing, the food also very good, and all the staffs are very attentive to our needs. The facilities I think quite excellent for the price that they offered. The room is also spacious and very clean. Free minibar everyday is an added bonus. All in, I think I am happy with the service. Will definitely come back

Available Room Types in BeSS Mansion Hotel Surabaya

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Location Info

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Jl. Raya Jemursari No.15A, Kec. Wonocolo, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60237

Discover More About BeSS Mansion Hotel Surabaya

Location


Staying at BeSS Mansion Hotel Surabaya is a good choice when you are visiting Wonocolo.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 8.37 km away.

The hotel is located only 9.08 km away from Tandes Station.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About BeSS Mansion Hotel Surabaya

Not only located within easy reach of various places of interests for your adventure, but staying at BeSS Mansion Hotel Surabaya will also give you a pleasant stay.

BeSS Mansion Hotel Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, BeSS Mansion Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, BeSS Mansion Hotel Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at BeSS Mansion Hotel Surabaya.

BeSS Mansion Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at BeSS Mansion Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

BeSS Mansion Hotel Surabaya is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

From business event to corporate gathering, BeSS Mansion Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at BeSS Mansion Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at BeSS Mansion Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, BeSS Mansion Hotel Surabaya is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from BeSS Mansion Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

BeSS Mansion Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at BeSS Mansion Hotel Surabaya.

All Facilities

Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Common Space
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Business centre

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Poolside bar
  • Snacks

General

  • AC
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

Transportation

  • Bicycle storage
  • Secure parking
  • Shopping center shuttle (surcharge)
  • Valet parking

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Laundry
  • Shops

Things to Do

  • Fitness center
  • Garden
  • Pool sun loungers
  • Sun loungers

Connectivity

  • INTERNATIONAL_CALL
  • Internet point
  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting
  • CRIBS

Family-friendly Facilities

  • Children pool

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Extra Breakfast

Accommodation charges IDR 100,000/guest for extra breakfast.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at BeSS Mansion Hotel Surabaya?
There are top facilites at BeSS Mansion Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at BeSS Mansion Hotel Surabaya?
The standard check-in time at BeSS Mansion Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does BeSS Mansion Hotel Surabaya provide breakfast?
Yes, BeSS Mansion Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 1,422 verified guests reviews
8.8
Impressive
Fantastic
700
Very Good
510
Satisfying
36
Average
176
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Most Helpful
Category
See all reviews
Language
English
Show Reviews with Photos
Esrie R.
Staycation
10
/ 10
17 Jan 2023
Excellent! Check in 3 mins, check out 5 mins. Variety item breakfast, love the room. So clean & comfy, decent price at the BeSS Cafe. I wonder who is the GM, great job! Chef, your staff & food are excellent. This hotel highly recommended for business, family & honeymoon. Love it!

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Accommodation's Reply
12 Feb 2023
Dear Mr Hotman Thank you for choosing Bess Mansion Hotel Surabaya for a staycation in Surabaya and for giving the best review. We will continue to always improve our service so that it is always in your heart and our family awaits your presence with your family at the Bess Mansion Hotel Surabaya. Thank you and always healthy. Regards, Syaiful Manan General Manager
Rinaldi T. M.
Holiday
10
/ 10
22 Jul 2022
The hotel was nice, receptionists were processing our booking fast, the bedrooms quite nice with refrigerator, that's a plus point. And the best side was the pool. With an artificial "waterfall" and infinity looks, was very good for photo spot. Definitely going to stay here again if visiting Surabaya again.

2 liked this review

Accommodation's Reply
27 Jul 2022
Dear Mr Rinaldi, Thank you for choosing Bess Mansion Hotel Surabaya for a staycation in Surabaya and for providing the best review. We will continue to improve our service so that it will always be in the hearts of the family. We look forward to welcoming you with your family at Bess Mansion Hotel Thank you and good health always. Regards Syaiful Manan
tri a. w.
Staycation
9.7
/ 10
26 Sep 2022
Great experience for affordable price

1 liked this review

Accommodation's Reply
05 Oct 2022
Dear Mr Tri Thank you for choosing Bess Mansion Hotel Surabaya for a staycation in Surabaya and for giving the best review. We will continue to improve our service so that you and your family will always be in the hearts of you and your family at Bess Mansion Hotel Surabaya. Thank you and good health always. Greetings Syaiful Manan
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ED
Eri D. L.
Staycation
9.1
/ 10
12 Jul 2023
Overall is good. The receptionist, the housekeeper & maintenance have quick responses. The room is clean. The food is not the best but is good. I take an Executive Club Room. There are many advantages I've got. My only problem is, the cost of extra bed is a little bit high

1 liked this review

Accommodation's Reply
30 Jul 2023
Dear Mr. Eri Dwi L. Thank you for choosing Bess Mansion Hotel Surabaya for a staycation in Surabaya and for giving the best review. We will continue to always improve our service so that it is always in your heart. We are waiting for your presence with your family at the Bess Mansion Hotel Surabaya. Thank you and always healthy. Regards, Syaiful Manan. General Manager.
IM
I Made R. P.
Business
8.7
/ 10
14 Jun 2023
This accommodation is perfect for business travelers seeking swift check-in and check-out procedures. Upon arrival, I was delighted to receive a complimentary welcome drink, adding a touch of hospitality to my experience. Additionally, the presence of a coffee shop conveniently located behind the lobby enhanced the overall convenience. One area that could benefit from improvement is the soundproofing within the rooms. Enhancing this aspect would ensure a quieter and more peaceful environment, enabling guests to focus on their work without distractions. Overall, this establishment provides an excellent option for business trips, offering efficient check-in/out services, a pleasant welcome gesture, and easy access to a coffee shop. Addressing the soundproofing concern would further enhance the comfort and tranquility of the stay.
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Accommodation's Reply
05 Jul 2023
Dear Mr. I made Royn Pasek. Thank you for choosing Bess Mansion Hotel Surabaya for a staycation in Surabaya and for giving the best review. We will continue to always improve our service so that it is always in your heart. We are waiting for your presence with your family at the Bess Mansion Hotel Surabaya. Thank you and always healthy. Regards, Syaiful Manan. General Manager.
WR
Widya R. R.
8.5
/ 10
18 Feb 2023
This is the hotel that makes you feel you are staying at 5* hotel instead. The service is amazing, the food also very good, and all the staffs are very attentive to our needs. The facilities I think quite excellent for the price that they offered. The room is also spacious and very clean. Free minibar everyday is an added bonus. All in, I think I am happy with the service. Will definitely come back
Read More

2 liked this review

SM
Sovita M.
Staycation
8.5
/ 10
11 Mar 2022
The first time staycation in Bess Mansion Hotel. Next time I'll be back. Services Excellent 👍.

3 liked this review

Accommodation's Reply
24 Mar 2022
Dear Mrs Sovita, Thank you for sharing your review of our hotel BeSS Mansion Hotel Surabaya. We are delighted to read that you had a good stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We thank you for your continuous support and look forward to serving you again soon. Best regards, Endah Tirta N.A
Arief K.
Staycation
8.5
/ 10
13 Jan 2022
Delicious breakfast, clean and comfy room. Good swimming pool.

4 liked this review

Accommodation's Reply
24 Jan 2022
Dear Mr. Arief, Thank you for thank you for a positive feedback you write for us. Can't wait to welcome you back to BeSS Mansion Hotel Surabaya in the next trip. Have a good day... Sincerely Yours Endah Tirta N.A
IS
Irma S. B.
Holiday
6.4
/ 10
07 Jul 2023
- Not welcoming on arrival - No manual info for the facilities in the room (i.e. room service menu, make the room & do not disturb) 1st night dinner at the hotel restaurant, the service was not good (main meal served at different times & beer served warm, not cold as requested) - really bad service on the 1st morning breakfast time in the executive lounge on the 38th floor (food was cold & dry not lots of options to eat, staff didn't greet you, we had to ask for basic stuff required when we eat, one particular waitress had very bad & poor attitude towards the guests (she came in to the restaurant went straight behind the counter checking herself up in the mirror and talked un necessary stuff with the other waiter as it was only the 2 of them working instead of walking/checking around the restaurant especially when there are guests having breakfast (not very professional for so call a 5* hotel standard) also she didn't clean the table/changed the cutlery from the previous guest who finished having their breakfast. - good impression for the cafe staff on ground level (she was polite, friendly, helpful, and professional 👍) - our last 2 morning we decided to have breakfast with other guests who are not staying in the higher room type as we felt much better to eat breakfast there (more choices of food, not cold and dry like the food at the executive lounge on the 38th floor) Thanks to Febri (after our bad service on our 1st night dining, she changed her attitude towards us and gave us good service on our last 2 days at breakfast time) Check out time was pleasant as the FO staff was friendly and helpful (they even called us after we left to tell us that we left a T-shirt (thank you for that) Overall, there are some negatives & positive experiences during our 3 nights stay & we hope the hotel management takes the negative experiences into consideration and makes improvements so other guests don't have to experience like we did. Thanks. Mr J & Mrs. I Botha Perth, Western Australia 🇦🇺
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Accommodation's Reply
30 Jul 2023
Dear Mrs. Irma Susanti Botha. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya. For the complaints you experienced, we apologize for the inconvenience while staying with us, the Management of Bess Mansion Hotel is committed to always and continuously improving services so that we are always in your heart and your family. We look forward to welcoming you and your family at the Bess Mansion Hotel Surabaya in the near future. Thank you and always healthy. Regards, Syaiful Manan. General Manager.
TR
Trifina R.
Staycation
10
/ 10
13 Sep 2023
Have a really fun staycation here, starting from the friendly and humble staff, the most complete bathroom amenities, super cold AC, get a welcome snack, in my type of room on the 30th floor the view is cool, you can see the city of Surabaya from above. The breakfast is also complete, there are lots of menu variants and my kids even added it because it's really that delicious and the menu is really kiddos, the pool is also clean even though it's a bit small. Parking is also very spacious because it can be on any floor, there are also lots of lifts so you don't need to queue if you want to use the lift. Overall very satisfied, God willing, if you go to Surabaya you will definitely stay here again
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2 liked this review

Accommodation's Reply
15 Sep 2023
Dear Mrs. Trifina Rahmawati. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and providing the best review. We will continue to improve our services so that you and your family are always in the hearts of you and we await your arrival with your family at Bess Mansion Hotel Surabaya. Thank you and always be healthy. Greetings, Syaiful Manan. General Manager.
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.