JSI Resort

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8,7
/10
Very Good
3.836 reviews

What Guests Say About Their Stay

M***a

9,7
/ 10
Very satisfied with my stay here, very kid-friendly. My child was very happy staying here. The service was also very satisfying, fast, and friendly.
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Suzuki J.

10,0
/ 10
Hotel JSI is highly recommended, especially for family vacations. Besides the views, it also offers other amenities like a mini zoo. The service provided by all the staff is also excellent.
See original

N***a

9,1
/ 10
Everything was great. The facilities, the staff, the rooms—nothing was disappointing.
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Lina S.

10,0
/ 10
This hotel staff is crazy, from security to everyone, they are all very friendly, I am really satisfied staying at this hotel, I don't regret it 💕❤️
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i***h

9,4
/ 10
It's a lot of fun for the kids. The outdoor playground is large and not too crowded, so it's still very comfortable. I'll be back again because it's so much fun. The food selection is also delicious, so I'm really satisfied.
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In the Area
See Map
Jl. Cikopo Selatan Km. 5 Pasir Muncang Kel. Sukagalih - Megamendung - Bogor , Megamendung, Puncak, Jawa Barat, Indonesia, 16770

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
JSI Resort is located in area / city Megamendung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around JSI Resort

Jl. Cikopo Selatan Km. 5 Pasir Muncang Kel. Sukagalih - Megamendung - Bogor , Megamendung, Puncak, Jawa Barat, Indonesia, 16770
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Common Space JSI Resort
Others 2 JSI Resort

Discover More About JSI Resort

About JSI Resort

Welcome to JSI Resort, a hidden gem nestled in the heart of West Java, Indonesia. This stunning resort offers a perfect blend of luxury, comfort, and nature, making it an ideal getaway for families, couples, and solo travelers alike. Surrounded by lush greenery and breathtaking landscapes, JSI Resort provides a serene escape from the hustle and bustle of city life. With its modern amenities and warm hospitality, guests can enjoy a truly unforgettable experience.

JSI Resort boasts a variety of accommodation options, from cozy rooms to spacious villas, each designed with your comfort in mind. The interiors are tastefully decorated, featuring a mix of traditional Indonesian elements and contemporary design. Every room comes equipped with essential amenities, including air conditioning, free Wi-Fi, and flat-screen TVs, ensuring that you have everything you need for a relaxing stay.

One of the standout features of JSI Resort is its commitment to sustainability. The resort has implemented eco-friendly practices, such as using solar energy and promoting local flora and fauna. Guests can enjoy nature walks and guided tours to learn more about the surrounding environment, making it a perfect destination for eco-conscious travelers.

Dining at JSI Resort is a delightful experience. The on-site restaurant offers a diverse menu that showcases both local and international cuisine, prepared with fresh, locally sourced ingredients. Whether you're in the mood for a hearty breakfast, a light lunch, or a romantic dinner, the culinary team at JSI Resort is dedicated to providing a memorable dining experience.

For those looking to unwind, the resort features a luxurious spa where guests can indulge in a range of treatments designed to rejuvenate the body and mind. From traditional massages to modern wellness therapies, the spa is a sanctuary of relaxation. Additionally, the resort offers various recreational activities, including swimming pools, fitness centers, and outdoor sports, ensuring that there's something for everyone.

JSI Resort is not just a place to stay; it's a destination that offers a unique blend of relaxation, adventure, and cultural experiences. With its stunning surroundings, exceptional service, and commitment to sustainability, it's no wonder that JSI Resort is quickly becoming a favorite among travelers seeking a peaceful retreat in West Java.

Why You Should Stay at JSI Resort

Choosing JSI Resort for your next vacation means immersing yourself in a tranquil environment that prioritizes your comfort and well-being. The resort's strategic location allows easy access to nearby attractions while providing a peaceful retreat to return to after a day of exploration. The friendly staff is always ready to assist you, ensuring that your stay is as enjoyable as possible. Whether you're looking to relax by the pool, indulge in spa treatments, or explore the local culture, JSI Resort has something for everyone.

Best Time to Stay at JSI Resort

The best time to visit JSI Resort is during the dry season, which typically runs from May to September. During these months, you can expect pleasant weather, making it ideal for outdoor activities and sightseeing. However, if you prefer a quieter experience, consider visiting during the shoulder seasons of April and October, when the crowds are thinner, and the resort offers special promotions.

Transportation and Accessibility

Access to the Airport

JSI Resort is conveniently located approximately 30 kilometers from the nearest airport, making it easily accessible for travelers. The resort offers shuttle services to and from the airport, ensuring a hassle-free arrival and departure experience. Whether you're flying in for a quick getaway or an extended vacation, you can count on JSI Resort to provide seamless transportation options.

Public Transportation

For those who prefer to explore the area using public transportation, JSI Resort is well-connected to local bus and taxi services. The resort staff can assist you in arranging transportation or provide information on the best routes to take. This makes it easy to venture out and discover the beauty of West Java without the need for a rental car.

Unique Facilities at JSI Resort

1. Luxurious Spa Services

Indulge in a range of rejuvenating treatments at the resort's spa, where skilled therapists use natural ingredients to promote relaxation and wellness. From traditional massages to facial treatments, the spa is a haven for those seeking tranquility.

2. Infinity Pool with Scenic Views

The resort features a stunning infinity pool that overlooks the lush landscape, providing a perfect spot to unwind and soak up the sun. Enjoy a refreshing swim or relax on a sunbed with a cocktail in hand.

3. On-Site Dining Experience

Experience culinary delights at the resort's restaurant, which offers a diverse menu of local and international dishes. Enjoy meals made with fresh, locally sourced ingredients while taking in the beautiful surroundings.

Nearby Attractions at JSI Resort

1. Tangkuban Perahu Volcano

Located just 25 kilometers from JSI Resort, Tangkuban Perahu is an active volcano that offers stunning views and hiking opportunities. Visitors can explore the craters and enjoy the natural hot springs in the area.

2. Ciater Hot Springs

Approximately 20 kilometers from the resort, Ciater Hot Springs is a popular destination for relaxation and rejuvenation. The natural hot springs are surrounded by beautiful gardens, making it a perfect spot for a day trip.

3. Bandung Zoo

Just 30 kilometers away, Bandung Zoo is home to a variety of animal species and offers educational programs for visitors. It's a great place for families to spend a day exploring and learning about wildlife.

4. Kawah Putih (White Crater)

About 40 kilometers from JSI Resort, Kawah Putih is a stunning crater lake known for its turquoise waters and unique landscape. It's a popular spot for photography and nature walks.

5. Saung Angklung Udjo

Located 35 kilometers from the resort, Saung Angklung Udjo is a cultural center dedicated to preserving traditional Sundanese music. Visitors can enjoy performances and even participate in workshops.

6. Dago Pakar

Just 15 kilometers away, Dago Pakar is a beautiful area known for its hiking trails and scenic views of Bandung. It's a great spot for outdoor enthusiasts looking to explore nature.

7. Farmhouse Lembang

Approximately 25 kilometers from JSI Resort, Farmhouse Lembang is a family-friendly attraction featuring a European-themed village, petting zoo, and various photo spots. It's perfect for a fun day out with kids.

8. Floating Market Lembang

Located about 30 kilometers from the resort, Floating Market Lembang offers a unique shopping experience on the water. Visitors can enjoy local delicacies and shop for souvenirs while taking in the beautiful surroundings.

9. Sari Ater Hot Spring Resort

Just 20 kilometers away, Sari Ater Hot Spring Resort is another popular destination for relaxation. The resort features natural hot springs, swimming pools, and spa services, making it a great place to unwind.

10. Bandung Institute of Technology (ITB)

Located 30 kilometers from JSI Resort, ITB is one of Indonesia's top universities. The campus is known for its beautiful architecture and gardens, making it a lovely place to stroll and take photos.

Tips and Tricks for Staying at JSI Resort

Tips During Your Stay

To make the most of your stay at JSI Resort, consider booking spa treatments in advance, especially during peak seasons. Don't hesitate to ask the staff for recommendations on local attractions and dining options. They are always eager to help you create the perfect itinerary.

Tips for Enjoying Hotel Facilities

Take advantage of the resort's facilities by participating in organized activities, such as yoga classes or guided nature walks. Make sure to explore the dining options and try the local dishes for an authentic culinary experience.

Why Book JSI Resort on Traveloka

Extensive Accommodation Options

Traveloka offers a wide range of accommodation options at JSI Resort, from budget-friendly rooms to luxurious villas. No matter your preference or budget, you can find the perfect place to stay that suits your needs.

Easy and Flexible Payment Options

With Traveloka, you can choose convenient payment options, including Pay at Hotel and PayLater, allowing you to save money and enjoy your vacation without financial stress.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks for frequent travelers. Enjoy exclusive discounts and rewards that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at JSI Resort. These reviews provide valuable insights and help you make informed decisions when booking your stay.

With all these advantages, there's no reason not to choose JSI Resort for your next getaway. Booking hotel now via Traveloka and enjoy an unforgettable vacation experience!

All facilities in JSI Resort

Swimming Pool JSI Resort
Swimming Pool
Entertainment Facility JSI Resort
Entertainment Facility
Fitness Center JSI Resort
Fitness Center
Functional Hall JSI Resort
Functional Hall
Common Space JSI Resort
Common Space

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet lunch
  • Dining area
  • No alcohol
  • Set menu dinner

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Porter
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Things to Do

  • Barbecue
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops

Sports and Recreations

  • Archery
  • Fishing
  • Safari

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in JSI Resort

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Hallway, Lobby, Lounge, Spa, Restaurant / Bar, Swimming Pool open for limited number of guests per day from 1-1-2026 to 31-12-2026.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JSI Resort
132
Another facilities in JSI Resort
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in JSI Resort

What are available facilities at JSI Resort?
There are top facilites at JSI Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JSI Resort?
The standard check-in time at JSI Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
Does JSI Resort provide breakfast?
Yes, JSI Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of JSI Resort?
JSI Resort is a 4.0-star hotel.
How many rooms are available at JSI Resort?
JSI Resort has 132 rooms in total.
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More Reviews from Other Guests in JSI Resort

8,7
Very Good
From 3.836 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,6

Location

8,6

Service and Facilites

8,7

People often mention about JSI Resort
All
Staff Friendliness (298)
Family Friendly (279)
Ambiance (277)
Variety (271)
Bedroom (262)
Taste (251)
Activity Option (237)
Hotel Area (223)
Wifi (221)
Bathroom (218)
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Traveler Reviews JSI Resort

Number of reviews per page
20
40
Customer reviews
sulistya n.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 day(s) ago
I really enjoyed staying here. It's kids-friendly.
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D***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 day(s) ago
The room was spacious, clean, and the staff was friendly. Next time I stay here again, I'll try a different room type.
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S***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
Perfect. The hotel is very spacious. There are lots of kid activities.
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m***e
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Alhamdulillah, the service is friendly and the place is nice and comfortable.
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Very child friendly because there are lots of fun activities for children.
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S***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 day(s) ago
Super happy my first time here and will definitely be back! The most kid-friendly hotel ever, super happy
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1 people find it helpful
Muhamad R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The staff is very friendly, and the food is okay.
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2 people find it helpful
Ade
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Highly recommended for a family staycation
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N***n
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
All the services are good, very comfortable 👍🏻
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M***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
Very satisfied with my stay here, very kid-friendly. My child was very happy staying here. The service was also very satisfying, fast, and friendly.
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2 people find it helpful
Sauqi A.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
Sahara Room 9, the tree next to the room is too tall and dense, there's a lot of leaf litter too. That's all, otherwise it's really good. My son is happy, doesn't want to go home 😁. I also lost my wallet in the playground but it was secured by CS. Thank you very much, stay healthy and stay friendly to all the employees ♥️
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Suzuki J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Hotel JSI is highly recommended, especially for family vacations. Besides the views, it also offers other amenities like a mini zoo. The service provided by all the staff is also excellent.
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Pajarudin A. B.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Everything's great, and I hope it can be improved. However, I think the 300,000 rupiah deposit is a bit high.
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a***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Child-friendly hotel, lots of activities for kids 😊
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Arsikh M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,3
/10
Reviewed 2 week(s) ago
The bathroom was cleaned again because there were lots of small mosquitoes, and the water drain was expected to be fixed.
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J***a
icon-origin-TRAVELOKA
8,3
/10
Reviewed 2 week(s) ago
I stayed at Riverside. It's a shame I got a tent that wasn't very clean. 1. The tent was dirty with lots of mold. 2. The portable AC was dirty and dusty, I checked the filter and it was very dusty. Coincidentally, when I was using it, it suddenly died so I just cleaned it. 3. Initially, I didn't get towels, mats, and drinking water after I complained. 4. One of the bathroom lights was dead. My suggestions: ~The tent should be cleaned regularly inside. ~The AC filter should also be washed regularly. ~Staff should regularly check for dead lights. ~For room compliments, be more careful during preparation. That's my criticism and suggestions, hopefully it can build JSI to be better in the future.
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
Everything was great. The facilities, the staff, the rooms—nothing was disappointing.
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N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 2 week(s) ago
I got the Gladiator room, but I didn't like it; it was dirty. When I opened the room, my first impression was unpleasant and not fresh. There was a lot of dust, and the cleanliness wasn't maintained. The mattress was bad, and the floor was damaged. The bathroom facilities were incomplete.
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Dian L.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
Nice place to stay with family, not far from Jakarta city center but traffic can be tricky!
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Wisnu K. C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7,9
/10
Reviewed 3 week(s) ago
Overall, regarding the room, there were no problems, it was standard. The issue was during check-in, which was delayed by more than an hour. It was evident that the front office was not prepared to receive many guests (both check-in and check-out) during a long holiday. The peak was during breakfast. We had breakfast around 8 AM, when there were already many guests. However, the breakfast refill was very slow, so many menus were left empty. We waited for about 45 minutes, and the refill process became even slower until we finally just had whatever was available. It was very disappointing. There should have been preparation to receive many guests at the same time, or it should be divided into several groups so as not to pile up at one time. Hopefully, improvements can be made. Thank you.
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1 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 JSI Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,7
Very Good
From 3.836 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,6

Location

8,6

Service and Facilites

8,7

People often mention about JSI Resort
All
Staff Friendliness (298)
Family Friendly (279)
Ambiance (277)
Variety (271)
Bedroom (262)
Taste (251)
Activity Option (237)
Hotel Area (223)
Wifi (221)
Bathroom (218)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews JSI Resort

Number of reviews per page
20
40
Customer reviews
sulistya n.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 day(s) ago
I really enjoyed staying here. It's kids-friendly.
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Find this review helpful?
D***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 day(s) ago
The room was spacious, clean, and the staff was friendly. Next time I stay here again, I'll try a different room type.
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Find this review helpful?
S***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
Perfect. The hotel is very spacious. There are lots of kid activities.
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m***e
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Alhamdulillah, the service is friendly and the place is nice and comfortable.
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Very child friendly because there are lots of fun activities for children.
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S***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 day(s) ago
Super happy my first time here and will definitely be back! The most kid-friendly hotel ever, super happy
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1 people find it helpful
Muhamad R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The staff is very friendly, and the food is okay.
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2 people find it helpful
Ade
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Highly recommended for a family staycation
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N***n
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
All the services are good, very comfortable 👍🏻
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Find this review helpful?
M***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
Very satisfied with my stay here, very kid-friendly. My child was very happy staying here. The service was also very satisfying, fast, and friendly.
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2 people find it helpful
Sauqi A.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
Sahara Room 9, the tree next to the room is too tall and dense, there's a lot of leaf litter too. That's all, otherwise it's really good. My son is happy, doesn't want to go home 😁. I also lost my wallet in the playground but it was secured by CS. Thank you very much, stay healthy and stay friendly to all the employees ♥️
Translated by Google Icon
See original
Find this review helpful?
Suzuki J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Hotel JSI is highly recommended, especially for family vacations. Besides the views, it also offers other amenities like a mini zoo. The service provided by all the staff is also excellent.
Translated by Google Icon
See original
Find this review helpful?
Pajarudin A. B.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Everything's great, and I hope it can be improved. However, I think the 300,000 rupiah deposit is a bit high.
Translated by Google Icon
See original
Find this review helpful?
a***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Child-friendly hotel, lots of activities for kids 😊
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Find this review helpful?
Arsikh M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,3
/10
Reviewed 2 week(s) ago
The bathroom was cleaned again because there were lots of small mosquitoes, and the water drain was expected to be fixed.
Translated by Google Icon
See original
Find this review helpful?
J***a
icon-origin-TRAVELOKA
8,3
/10
Reviewed 2 week(s) ago
I stayed at Riverside. It's a shame I got a tent that wasn't very clean. 1. The tent was dirty with lots of mold. 2. The portable AC was dirty and dusty, I checked the filter and it was very dusty. Coincidentally, when I was using it, it suddenly died so I just cleaned it. 3. Initially, I didn't get towels, mats, and drinking water after I complained. 4. One of the bathroom lights was dead. My suggestions: ~The tent should be cleaned regularly inside. ~The AC filter should also be washed regularly. ~Staff should regularly check for dead lights. ~For room compliments, be more careful during preparation. That's my criticism and suggestions, hopefully it can build JSI to be better in the future.
Read More
Translated by Google Icon
See original
Find this review helpful?
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
Everything was great. The facilities, the staff, the rooms—nothing was disappointing.
Translated by Google Icon
See original
Find this review helpful?
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 2 week(s) ago
I got the Gladiator room, but I didn't like it; it was dirty. When I opened the room, my first impression was unpleasant and not fresh. There was a lot of dust, and the cleanliness wasn't maintained. The mattress was bad, and the floor was damaged. The bathroom facilities were incomplete.
Translated by Google Icon
See original
Find this review helpful?
Dian L.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
Nice place to stay with family, not far from Jakarta city center but traffic can be tricky!
Find this review helpful?
Wisnu K. C.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7,9
/10
Reviewed 3 week(s) ago
Overall, regarding the room, there were no problems, it was standard. The issue was during check-in, which was delayed by more than an hour. It was evident that the front office was not prepared to receive many guests (both check-in and check-out) during a long holiday. The peak was during breakfast. We had breakfast around 8 AM, when there were already many guests. However, the breakfast refill was very slow, so many menus were left empty. We waited for about 45 minutes, and the refill process became even slower until we finally just had whatever was available. It was very disappointing. There should have been preparation to receive many guests at the same time, or it should be divided into several groups so as not to pile up at one time. Hopefully, improvements can be made. Thank you.
Read More
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40