JSI Resort

8,6
/10
Very Good
3.640 reviews

What Guests Say About Their Stay

Staff Friendliness (343)
Ambiance (309)
Family Friendly (295)
Bedroom (294)

A***a

10,0
/ 10
It was a really fun stay here. The kids were happy, and there were lots of facilities. There's a pool, bubble baths, and a nice, large playground. There were off-road shows, the food was pretty good, and the staff was friendly. I'll be back again.
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Verified Traveler

10,0
/ 10
I had a really fun and satisfying staycation at JSI. One of the best hotels I've ever stayed at, and I hope they maintain their quality.
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Y***i

10,0
/ 10
Fast check-in process. Friendly staff. Complete facilities for children. Thank you.
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Rosi A.

10,0
/ 10
I highly recommend staying at JSI Resort. The service is excellent, the staff are friendly, and the place is clean and spacious. I'll definitely be back.
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siti A.

10,0
/ 10
The staff, from security to housekeeping, are friendly. Breakfast is varied and delicious. It's definitely worth it for those bringing small children, as it offers a variety of fun activities.
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In the Area
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Jl. Cikopo Selatan Km. 5 Pasir Muncang Kel. Sukagalih - Megamendung - Bogor , Megamendung, Puncak, Jawa Barat, Indonesia, 16770

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
JSI Resort is located in area / city Megamendung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around JSI Resort

Jl. Cikopo Selatan Km. 5 Pasir Muncang Kel. Sukagalih - Megamendung - Bogor , Megamendung, Puncak, Jawa Barat, Indonesia, 16770
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Lobby JSI Resort
Exterior 2 JSI Resort

Discover More About JSI Resort

About JSI Resort

Welcome to JSI Resort, a hidden gem nestled in the heart of West Java, Indonesia. This stunning resort offers a perfect blend of luxury, comfort, and nature, making it an ideal getaway for families, couples, and solo travelers alike. Surrounded by lush greenery and breathtaking landscapes, JSI Resort provides a serene escape from the hustle and bustle of city life. With its modern amenities and warm hospitality, guests can enjoy a truly unforgettable experience.

JSI Resort boasts a variety of accommodation options, from cozy rooms to spacious villas, each designed with your comfort in mind. The interiors are tastefully decorated, featuring a mix of traditional Indonesian elements and contemporary design. Every room comes equipped with essential amenities, including air conditioning, free Wi-Fi, and flat-screen TVs, ensuring that you have everything you need for a relaxing stay.

One of the standout features of JSI Resort is its commitment to sustainability. The resort has implemented eco-friendly practices, such as using solar energy and promoting local flora and fauna. Guests can enjoy nature walks and guided tours to learn more about the surrounding environment, making it a perfect destination for eco-conscious travelers.

Dining at JSI Resort is a delightful experience. The on-site restaurant offers a diverse menu that showcases both local and international cuisine, prepared with fresh, locally sourced ingredients. Whether you're in the mood for a hearty breakfast, a light lunch, or a romantic dinner, the culinary team at JSI Resort is dedicated to providing a memorable dining experience.

For those looking to unwind, the resort features a luxurious spa where guests can indulge in a range of treatments designed to rejuvenate the body and mind. From traditional massages to modern wellness therapies, the spa is a sanctuary of relaxation. Additionally, the resort offers various recreational activities, including swimming pools, fitness centers, and outdoor sports, ensuring that there's something for everyone.

JSI Resort is not just a place to stay; it's a destination that offers a unique blend of relaxation, adventure, and cultural experiences. With its stunning surroundings, exceptional service, and commitment to sustainability, it's no wonder that JSI Resort is quickly becoming a favorite among travelers seeking a peaceful retreat in West Java.

Why You Should Stay at JSI Resort

Choosing JSI Resort for your next vacation means immersing yourself in a tranquil environment that prioritizes your comfort and well-being. The resort's strategic location allows easy access to nearby attractions while providing a peaceful retreat to return to after a day of exploration. The friendly staff is always ready to assist you, ensuring that your stay is as enjoyable as possible. Whether you're looking to relax by the pool, indulge in spa treatments, or explore the local culture, JSI Resort has something for everyone.

Best Time to Stay at JSI Resort

The best time to visit JSI Resort is during the dry season, which typically runs from May to September. During these months, you can expect pleasant weather, making it ideal for outdoor activities and sightseeing. However, if you prefer a quieter experience, consider visiting during the shoulder seasons of April and October, when the crowds are thinner, and the resort offers special promotions.

Transportation and Accessibility

Access to the Airport

JSI Resort is conveniently located approximately 30 kilometers from the nearest airport, making it easily accessible for travelers. The resort offers shuttle services to and from the airport, ensuring a hassle-free arrival and departure experience. Whether you're flying in for a quick getaway or an extended vacation, you can count on JSI Resort to provide seamless transportation options.

Public Transportation

For those who prefer to explore the area using public transportation, JSI Resort is well-connected to local bus and taxi services. The resort staff can assist you in arranging transportation or provide information on the best routes to take. This makes it easy to venture out and discover the beauty of West Java without the need for a rental car.

Unique Facilities at JSI Resort

1. Luxurious Spa Services

Indulge in a range of rejuvenating treatments at the resort's spa, where skilled therapists use natural ingredients to promote relaxation and wellness. From traditional massages to facial treatments, the spa is a haven for those seeking tranquility.

2. Infinity Pool with Scenic Views

The resort features a stunning infinity pool that overlooks the lush landscape, providing a perfect spot to unwind and soak up the sun. Enjoy a refreshing swim or relax on a sunbed with a cocktail in hand.

3. On-Site Dining Experience

Experience culinary delights at the resort's restaurant, which offers a diverse menu of local and international dishes. Enjoy meals made with fresh, locally sourced ingredients while taking in the beautiful surroundings.

Nearby Attractions at JSI Resort

1. Tangkuban Perahu Volcano

Located just 25 kilometers from JSI Resort, Tangkuban Perahu is an active volcano that offers stunning views and hiking opportunities. Visitors can explore the craters and enjoy the natural hot springs in the area.

2. Ciater Hot Springs

Approximately 20 kilometers from the resort, Ciater Hot Springs is a popular destination for relaxation and rejuvenation. The natural hot springs are surrounded by beautiful gardens, making it a perfect spot for a day trip.

3. Bandung Zoo

Just 30 kilometers away, Bandung Zoo is home to a variety of animal species and offers educational programs for visitors. It's a great place for families to spend a day exploring and learning about wildlife.

4. Kawah Putih (White Crater)

About 40 kilometers from JSI Resort, Kawah Putih is a stunning crater lake known for its turquoise waters and unique landscape. It's a popular spot for photography and nature walks.

5. Saung Angklung Udjo

Located 35 kilometers from the resort, Saung Angklung Udjo is a cultural center dedicated to preserving traditional Sundanese music. Visitors can enjoy performances and even participate in workshops.

6. Dago Pakar

Just 15 kilometers away, Dago Pakar is a beautiful area known for its hiking trails and scenic views of Bandung. It's a great spot for outdoor enthusiasts looking to explore nature.

7. Farmhouse Lembang

Approximately 25 kilometers from JSI Resort, Farmhouse Lembang is a family-friendly attraction featuring a European-themed village, petting zoo, and various photo spots. It's perfect for a fun day out with kids.

8. Floating Market Lembang

Located about 30 kilometers from the resort, Floating Market Lembang offers a unique shopping experience on the water. Visitors can enjoy local delicacies and shop for souvenirs while taking in the beautiful surroundings.

9. Sari Ater Hot Spring Resort

Just 20 kilometers away, Sari Ater Hot Spring Resort is another popular destination for relaxation. The resort features natural hot springs, swimming pools, and spa services, making it a great place to unwind.

10. Bandung Institute of Technology (ITB)

Located 30 kilometers from JSI Resort, ITB is one of Indonesia's top universities. The campus is known for its beautiful architecture and gardens, making it a lovely place to stroll and take photos.

Tips and Tricks for Staying at JSI Resort

Tips During Your Stay

To make the most of your stay at JSI Resort, consider booking spa treatments in advance, especially during peak seasons. Don't hesitate to ask the staff for recommendations on local attractions and dining options. They are always eager to help you create the perfect itinerary.

Tips for Enjoying Hotel Facilities

Take advantage of the resort's facilities by participating in organized activities, such as yoga classes or guided nature walks. Make sure to explore the dining options and try the local dishes for an authentic culinary experience.

Why Book JSI Resort on Traveloka

Extensive Accommodation Options

Traveloka offers a wide range of accommodation options at JSI Resort, from budget-friendly rooms to luxurious villas. No matter your preference or budget, you can find the perfect place to stay that suits your needs.

Easy and Flexible Payment Options

With Traveloka, you can choose convenient payment options, including Pay at Hotel and PayLater, allowing you to save money and enjoy your vacation without financial stress.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks for frequent travelers. Enjoy exclusive discounts and rewards that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at JSI Resort. These reviews provide valuable insights and help you make informed decisions when booking your stay.

With all these advantages, there's no reason not to choose JSI Resort for your next getaway. Booking hotel now via Traveloka and enjoy an unforgettable vacation experience!

All facilities in JSI Resort

Swimming Pool JSI Resort
Swimming Pool
Fitness Center JSI Resort
Fitness Center
Functional Hall JSI Resort
Functional Hall
Lobby JSI Resort
Lobby
Accommodation Services JSI Resort
Accommodation Services

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet lunch
  • Dining area
  • No alcohol
  • Set menu dinner

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Porter
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Things to Do

  • Barbecue
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops

Sports and Recreations

  • Archery
  • Fishing
  • Safari

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in JSI Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Hallway, Lobby, Lounge, Spa, Restaurant / Bar, Swimming Pool open for limited number of guests per day from 1-1-2026 to 31-12-2026.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JSI Resort
126
Another facilities in JSI Resort
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in JSI Resort

What are available facilities at JSI Resort?
There are top facilites at JSI Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JSI Resort?
The standard check-in time at JSI Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does JSI Resort provide breakfast?
Yes, JSI Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of JSI Resort?
JSI Resort is a 4.0-star hotel.
How many rooms are available at JSI Resort?
JSI Resort has 126 rooms in total.
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More Reviews from Other Guests in JSI Resort

8,6
Very Good
From 3.639 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,7

Meal

8,5

Location

8,6

Service and Facilites

8,7

People often mention about JSI Resort
All
Staff Friendliness (258)
Ambiance (245)
Variety (239)
Family Friendly (235)
Bedroom (231)
Taste (221)
Activity Option (200)
Hotel Area (200)
Wifi (193)
Bathroom (189)
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Traveler Reviews JSI Resort

Number of reviews per page
20
40
Customer reviews
A***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 hour(s) ago
It was a really fun stay here. The kids were happy, and there were lots of facilities. There's a pool, bubble baths, and a nice, large playground. There were off-road shows, the food was pretty good, and the staff was friendly. I'll be back again.
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A***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 day(s) ago
The location, which doesn't require passing through the Puncak route, makes it easier to reach because it's not affected by the traffic flow of the Puncak route, this is a plus point for JSI Resort. The hotel's very spacious area makes it a great place for morning walks or jogging. If you don't want to tire yourself out, there is a shuttle or you can bring your own vehicle to reach the hotel rooms which are divided into several areas. As for cleanliness, the rooms are quite clean and well-maintained, the only unfortunate thing is the lack of staff on standby in each room type complex, so if you need anything, you have to contact the receptionist. The food menu is quite varied and delicious, and this hotel is very kid-friendly because it has a large playground area, a mini zoo, and also quite a variety of outdoor activities. As for the swimming pool, I think it's not very large, perhaps because this hotel is more focused on outdoor activities than just swimming.
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 day(s) ago
Comfortable enough for a vacation with kids. The playground is spacious and clean. The AC wasn't cooling for a while, but it was quickly fixed. Overall, it was okay. Breakfast needs to be improved.
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Meilika A. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
Our stay at JSI Resort was absolutely wonderful! My child loved it so much that she even cried and begged to come back again. The resort is very family-friendly with complete facilities and plenty of activities for kids. The foam party pool was so much fun, the playground is huge, and the mini zoo was a great experience for children. The resort also has a spacious outdoor area where kids can run around freely. One of the highlights was the amazing 4x4 off-road attraction, which was exciting and memorable. All of the staff were incredibly friendly, welcoming, and always ready to help. Our room was very clean, comfortable, and well-maintained. Another big advantage is the easy access to the resort with minimal traffic. The cool mountain air and beautiful surroundings made our stay even more enjoyable. We are extremely satisfied with our experience and can’t wait to stay at JSI Resort again. Highly recommended for families with children!
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
I had a really fun and satisfying staycation at JSI. One of the best hotels I've ever stayed at, and I hope they maintain their quality.
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S***a
icon-Leisure
Leisure
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6,4
/10
Reviewed 7 day(s) ago
When we checked in, we had to wait until 3:00 PM to enter our room, even though check-in was supposed to be at 2:00 PM. But when we were about to check out, at 11:30 AM, we were called to remind us that it was almost check-out time. The staff was friendly and very helpful, but the check-in process was slow. The pool water was very cloudy and not clear. The sink was a bit clogged, I complained to the staff but nothing changed. Maybe this could be improved.
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K***a
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Staycation
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9,4
/10
Reviewed 1 week(s) ago
My favorite Cherokee tent! The most comfortable glamping experience so far.
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Y***i
icon-Leisure
Leisure
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10,0
/10
Reviewed 1 week(s) ago
Fast check-in process. Friendly staff. Complete facilities for children. Thank you.
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of our review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun-filled experience for the whole family, especially children, so they can enjoy their stay. We sincerely hope to welcome you and your family back again for another fun-filled experience. Sincerely, Ganja Lakshmana, General Manager
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Ajeng L.
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10,0
/10
Reviewed 1 week(s) ago
The place is comfortable. It makes the kids happy too. Thank you.
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Accommodation's Reply
18 Jun 2026
Dear Mr. Ajeng L., This is a message from jsi resort Megamendung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience next time. Sincerely, Ganjar Laksmana, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
6,9
/10
Reviewed 2 week(s) ago
This was my first time staying here. In terms of facilities, I think it's perfect for kids because there's a wide variety of options, from a mini zoo to a large playground area. However, I found the room to be infested with ants, and some of the walls needed repair. The room wasn't very big, and I chose the cheaper Sahara Container room type through the app. I ordered some food, including fried rice. It was delicious, but when I first ordered it, I told my child not to use chili peppers. However, I noticed there were chili flakes in the fried rice, so I asked for a replacement. Hopefully, it will be improved.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We strive to provide a fun experience for the whole family, especially children, so they can enjoy their stay happily. We apologize for some unpleasant issues during your stay, particularly the ants in the room, the wall repairs needed, and the inconsistency in your child's fried rice, which should have been without chili. Your feedback is very important to us in our evaluation process so that we can further improve the quality of our services and facilities. We hope to welcome you and your family back again for a similar enjoyable experience next time. Sincerely, Ganjar Laksmana, General Manager
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Ganjar
icon-Leisure
Leisure
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8,5
/10
Reviewed 2 week(s) ago
The atmosphere and facilities are perfect for a family vacation. The breakfast variety is good and complete. An explanation of the shuttle service should be provided to all guests, as I wasn't informed at the time that there was one. The security team is good, but needs improvement when it comes to lost parking passes, as the front desk and security are constantly passing the buck, and the resolution is slow.
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Accommodation's Reply
15 Jun 2026
Dear Mr. Ganja, From JSI Resort Megamendung, we respectfully thank you for your wonderful review. We are delighted to hear that your stay was memorable and that you will be returning with your family. We are glad you enjoyed our diverse and delicious menu. Your family's satisfaction is our pride. Thank you for your recommendation and trust in JSI Resort Megamendung. We look forward to welcoming you back for another wonderful stay. Sincerely, Ganja Lakshmana, General Manager
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W***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,8
/10
Reviewed 2 week(s) ago
Because we were staying in tents, the sound of motorbikes going back and forth in the middle of the night was so loud that we couldn't sleep well. 🤦 The swimming pool would be better in the middle of the accommodation area, not at the end near the lobby, as it's far from the rooms and less strategic. There's a lack of other entertainment besides a play area for children.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, This is a respectful message from JSI Resort Megamendung. Thank you for your review. We apologize for any inconvenience caused by the vehicle noise at night that may have disturbed your rest. We understand that comfort and quality sleep are crucial to a positive stay, especially for guests choosing to stay in tents to enjoy the natural environment. We greatly appreciate your feedback regarding the placement of the swimming pool and entertainment facilities. Your comments about the accessibility of the pool, which is considered relatively far from the rooms, and the need for more activities beyond a children's play area, will be incorporated into our evaluation to improve our facilities in the future. We hope to welcome you and your family back for another memorable experience on your next visit. Sincerely, Ganja Lakshmana, General Manager
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F***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Very happy, next time come back again.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Rosi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I highly recommend staying at JSI Resort. The service is excellent, the staff are friendly, and the place is clean and spacious. I'll definitely be back.
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1 people find it helpful
Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
The location is not too far from Jakarta, the place is clean and impressive with various adventure game facilities.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Fahrudin S.
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Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
The staff is very friendly, there are lots of play options for children, recommended.
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2 people find it helpful
Accommodation's Reply
10 Jun 2026
Dear Mr. Fahrudin S., This is a brief message from JSI Resort Mega Mandung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience next time. Sincerely, Ganja Lakshmana, General Manager
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A***z
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The hospitality from the staff was amazing, thank you very much.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Rio H. K.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The best hotel. Yesterday, I had a room near the mini zoo and complained about an unpleasant odor, but I ended up getting an upgrade to a room one level better. JSI is truly the best ❤
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2 people find it helpful
Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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m***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The hotel staff were all very friendly. The hotel environment was clean and comfortable, and the location was also strategic.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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siti A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The staff, from security to housekeeping, are friendly. Breakfast is varied and delicious. It's definitely worth it for those bringing small children, as it offers a variety of fun activities.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Exterior 4 JSI Resort

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8,6
Very Good
From 3.639 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,7

Meal

8,5

Location

8,6

Service and Facilites

8,7

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Ambiance (245)
Variety (239)
Family Friendly (235)
Bedroom (231)
Taste (221)
Activity Option (200)
Hotel Area (200)
Wifi (193)
Bathroom (189)
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Traveler Reviews JSI Resort

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Customer reviews
A***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 hour(s) ago
It was a really fun stay here. The kids were happy, and there were lots of facilities. There's a pool, bubble baths, and a nice, large playground. There were off-road shows, the food was pretty good, and the staff was friendly. I'll be back again.
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A***A
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Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 day(s) ago
The location, which doesn't require passing through the Puncak route, makes it easier to reach because it's not affected by the traffic flow of the Puncak route, this is a plus point for JSI Resort. The hotel's very spacious area makes it a great place for morning walks or jogging. If you don't want to tire yourself out, there is a shuttle or you can bring your own vehicle to reach the hotel rooms which are divided into several areas. As for cleanliness, the rooms are quite clean and well-maintained, the only unfortunate thing is the lack of staff on standby in each room type complex, so if you need anything, you have to contact the receptionist. The food menu is quite varied and delicious, and this hotel is very kid-friendly because it has a large playground area, a mini zoo, and also quite a variety of outdoor activities. As for the swimming pool, I think it's not very large, perhaps because this hotel is more focused on outdoor activities than just swimming.
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E***a
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Staycation
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8,5
/10
Reviewed 3 day(s) ago
Comfortable enough for a vacation with kids. The playground is spacious and clean. The AC wasn't cooling for a while, but it was quickly fixed. Overall, it was okay. Breakfast needs to be improved.
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Meilika A. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
Our stay at JSI Resort was absolutely wonderful! My child loved it so much that she even cried and begged to come back again. The resort is very family-friendly with complete facilities and plenty of activities for kids. The foam party pool was so much fun, the playground is huge, and the mini zoo was a great experience for children. The resort also has a spacious outdoor area where kids can run around freely. One of the highlights was the amazing 4x4 off-road attraction, which was exciting and memorable. All of the staff were incredibly friendly, welcoming, and always ready to help. Our room was very clean, comfortable, and well-maintained. Another big advantage is the easy access to the resort with minimal traffic. The cool mountain air and beautiful surroundings made our stay even more enjoyable. We are extremely satisfied with our experience and can’t wait to stay at JSI Resort again. Highly recommended for families with children!
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Verified Traveler
icon-Staycation
Staycation
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10,0
/10
Reviewed 6 day(s) ago
I had a really fun and satisfying staycation at JSI. One of the best hotels I've ever stayed at, and I hope they maintain their quality.
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S***a
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Leisure
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6,4
/10
Reviewed 7 day(s) ago
When we checked in, we had to wait until 3:00 PM to enter our room, even though check-in was supposed to be at 2:00 PM. But when we were about to check out, at 11:30 AM, we were called to remind us that it was almost check-out time. The staff was friendly and very helpful, but the check-in process was slow. The pool water was very cloudy and not clear. The sink was a bit clogged, I complained to the staff but nothing changed. Maybe this could be improved.
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K***a
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Staycation
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9,4
/10
Reviewed 1 week(s) ago
My favorite Cherokee tent! The most comfortable glamping experience so far.
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Y***i
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Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Fast check-in process. Friendly staff. Complete facilities for children. Thank you.
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of our review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun-filled experience for the whole family, especially children, so they can enjoy their stay. We sincerely hope to welcome you and your family back again for another fun-filled experience. Sincerely, Ganja Lakshmana, General Manager
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Ajeng L.
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10,0
/10
Reviewed 1 week(s) ago
The place is comfortable. It makes the kids happy too. Thank you.
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Accommodation's Reply
18 Jun 2026
Dear Mr. Ajeng L., This is a message from jsi resort Megamendung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience next time. Sincerely, Ganjar Laksmana, General Manager
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Verified Traveler
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6,9
/10
Reviewed 2 week(s) ago
This was my first time staying here. In terms of facilities, I think it's perfect for kids because there's a wide variety of options, from a mini zoo to a large playground area. However, I found the room to be infested with ants, and some of the walls needed repair. The room wasn't very big, and I chose the cheaper Sahara Container room type through the app. I ordered some food, including fried rice. It was delicious, but when I first ordered it, I told my child not to use chili peppers. However, I noticed there were chili flakes in the fried rice, so I asked for a replacement. Hopefully, it will be improved.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We strive to provide a fun experience for the whole family, especially children, so they can enjoy their stay happily. We apologize for some unpleasant issues during your stay, particularly the ants in the room, the wall repairs needed, and the inconsistency in your child's fried rice, which should have been without chili. Your feedback is very important to us in our evaluation process so that we can further improve the quality of our services and facilities. We hope to welcome you and your family back again for a similar enjoyable experience next time. Sincerely, Ganjar Laksmana, General Manager
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Ganjar
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Leisure
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8,5
/10
Reviewed 2 week(s) ago
The atmosphere and facilities are perfect for a family vacation. The breakfast variety is good and complete. An explanation of the shuttle service should be provided to all guests, as I wasn't informed at the time that there was one. The security team is good, but needs improvement when it comes to lost parking passes, as the front desk and security are constantly passing the buck, and the resolution is slow.
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Accommodation's Reply
15 Jun 2026
Dear Mr. Ganja, From JSI Resort Megamendung, we respectfully thank you for your wonderful review. We are delighted to hear that your stay was memorable and that you will be returning with your family. We are glad you enjoyed our diverse and delicious menu. Your family's satisfaction is our pride. Thank you for your recommendation and trust in JSI Resort Megamendung. We look forward to welcoming you back for another wonderful stay. Sincerely, Ganja Lakshmana, General Manager
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W***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,8
/10
Reviewed 2 week(s) ago
Because we were staying in tents, the sound of motorbikes going back and forth in the middle of the night was so loud that we couldn't sleep well. 🤦 The swimming pool would be better in the middle of the accommodation area, not at the end near the lobby, as it's far from the rooms and less strategic. There's a lack of other entertainment besides a play area for children.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guest, This is a respectful message from JSI Resort Megamendung. Thank you for your review. We apologize for any inconvenience caused by the vehicle noise at night that may have disturbed your rest. We understand that comfort and quality sleep are crucial to a positive stay, especially for guests choosing to stay in tents to enjoy the natural environment. We greatly appreciate your feedback regarding the placement of the swimming pool and entertainment facilities. Your comments about the accessibility of the pool, which is considered relatively far from the rooms, and the need for more activities beyond a children's play area, will be incorporated into our evaluation to improve our facilities in the future. We hope to welcome you and your family back for another memorable experience on your next visit. Sincerely, Ganja Lakshmana, General Manager
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F***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Very happy, next time come back again.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Rosi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I highly recommend staying at JSI Resort. The service is excellent, the staff are friendly, and the place is clean and spacious. I'll definitely be back.
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1 people find it helpful
Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
The location is not too far from Jakarta, the place is clean and impressive with various adventure game facilities.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Fahrudin S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
The staff is very friendly, there are lots of play options for children, recommended.
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2 people find it helpful
Accommodation's Reply
10 Jun 2026
Dear Mr. Fahrudin S., This is a brief message from JSI Resort Mega Mandung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience next time. Sincerely, Ganja Lakshmana, General Manager
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A***z
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The hospitality from the staff was amazing, thank you very much.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Rio H. K.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The best hotel. Yesterday, I had a room near the mini zoo and complained about an unpleasant odor, but I ended up getting an upgrade to a room one level better. JSI is truly the best ❤
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2 people find it helpful
Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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m***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The hotel staff were all very friendly. The hotel environment was clean and comfortable, and the location was also strategic.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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siti A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The staff, from security to housekeeping, are friendly. Breakfast is varied and delicious. It's definitely worth it for those bringing small children, as it offers a variety of fun activities.
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1 people find it helpful
Accommodation's Reply
10 Jun 2026
Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager
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Number of reviews per page
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