where should I start. to begin with, I choose the deluxe room with breakfast. checking in was fast. when it comes to the room, the walls are dirty, some spots are covered with bubbles as shown on the picture. the phone doesn't work, so does the side lamp. internet are only available in the common area. that might be ok, but there are no signals in the room. moving to the bathroom, the walls are dirty, the shower head is covered by limescale and the water is only lukewarm. breakfast times, I was expecting a small buffet breakfast because bins marie was placed. when I open them, all empty, and the breakfast was not a very tasty fried rice and watermelon slices. bread to be toasted are available with 3 kind of jams that are covered with flying insects. I can not recommend this place, hope they actually do some improvement in the future. and for traveloka, why do you put it as 3 star when the hotel is actually a 2 star?