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Sun, 30 Jan 2022
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Mercure Resort Sanur

HOTELS
Jalan Mertasari Sanur, P.O. Box 3476, Sanur, Bali, Indonesia, 80034
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Traveloka
8.3 Impressive
From 83 reviews
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Check our curated reviews for honest descriptions about this accommodation.
The premise is lovely, a true tropical paradise in front of the beach. Staff were super polite and helpful. The room is spacious and comfortable
Siti F.
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Facilities
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Location Info

Jalan Mertasari Sanur, P.O. Box 3476, Sanur, Bali, Indonesia, 80034
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Per Night
Based on 83 reviews
8.3
Impressive
Fantastic
29
Very Good
34
Satisfying
8
Average
11
Poor
1
Cleanliness
Comfort
Meal
Location
Service
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peaceful ambience (1)
complete facilities (1)
great location (1)
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Language
English
DI
Devit I.
3 Reviews
9.1
/ 10
9.1
27 Oct 2021
Business
It was fine. The accommodation looks like what it was in the picture.

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ai
andi i.
1 Reviews
9.7
/ 10
9.7
17 Jan 2020
Family vacation
Good breakfast and good sleep for me

1 liked this review

FA
Fahra A.
3 Reviews
9.7
/ 10
9.7
11 Nov 2019
Family vacation
The premise is lovely, a true tropical paradise in front of the beach. Staff were super polite and helpful. The room is spacious and comfortable

2 liked this review

on
ocsha n.
2 Reviews
9.7
/ 10
9.7
03 Jul 2019
Family vacation
its always been good to stay here, they have they own beach. my kid so love into it.... just need to be more variety in food

1 liked this review

Diaz A.
8 Reviews
8.5
/ 10
8.5
31 May 2019
Romantic Vacation

1 liked this review

tj
tjen j. n.
17 Reviews
9.1
/ 10
9.1
28 Apr 2019
Family vacation
Spacious room, has a direct access to the beach.

1 liked this review

HT
Ho Tik F.
1 Reviews
6.4
/ 10
6.4
19 Mar 2019
This hotel is too old and smell.

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AJ
Aldo J. S.
2 Reviews
5.8
/ 10
5.8
27 Nov 2018
Hotel direction is confusing and we were expecting more of hotel with this price range. Good room but terrible shower. Cleaning service entered our room without knocking first. Overall the breakfast is mediocre but wide selection. A gym facility should have been available.

2 liked this review

SJ
Sheilla J.
9 Reviews
9.4
/ 10
9.4
26 Oct 2018
This resort is located strategically on Mertasari beach. Quiet, clean, with impeccably friendly staff. I was surprised to find out that the rooms are located in individual 2-storey cottages. Room was a bit too small, but I didn't intend to stay in bed for all hours anyway. With everything included, from restaurant, spa, pool bar, and its own white sand beach, you can just stay in the resort and enjoy some quality relaxing time while meeting lots of other happy resort guests. Our balcony was amazingly breezy with big trees around us that gave it a hint of a tropical forest feeling on a beach! Awesome breakfast with an array of food to select, they tasted decent. Unfortunately water was hard to find on any drink station at breakfast. Overall, I'd definitely be back here in the future.

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RD
Ria D.
3 Reviews
8.5
/ 10
8.5
02 Jul 2018
Family vacation
It's a very great and lovely hotel to stay.

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In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 160000 for adults and IDR 80000 for children (approximately)
  • Airport shuttle fee: IDR 250000 per vehicle (one way)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: IDR 390000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 200000 per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts Visa, Mastercard, American Express, and JCB International; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .

Due to COVID-19, this property’s food and beverage options may be limited. In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Hotel only accepts guests with minimum age of 18
Hotel Description
Check-in and Check-out Time
Check-in: 14:00 - 00:00
Check-out: Before 12:00
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Location
Staying at Mercure Resort Sanur is a good choice when you are visiting Sanur.

The hotel is located only 4.09 km away from Sanur Harbour.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Mercure Resort Sanur

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mercure Resort Sanur exclusively for you.

Mercure Resort Sanur is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Resort Sanur.

Hotel Policy
Hotel policy is not yet available.
Facilities
Things to Do
  • Shops
  • Beach umbrella
  • Outdoor pool
  • Barbecue
  • Spa
  • Garden
  • Beach towel
  • Library
  • Beach sun loungers
  • Pool sun loungers
Hotel Services
  • Laundry service
  • Welcoming drinks
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge
Food and Drinks
  • Bar
  • Breakfast
  • Poolside bar
  • Beach Bar
  • Snack bar
Business Facilities
  • Conference room
  • Meeting rooms
  • Conference rooms
  • Computer station
  • Business center
General
  • Smoking area
  • Parking
  • Swimming pool
  • Terrace
Sports and Recreations
  • Outdoor tennis court
  • Game room
  • Billiard
  • Tennis court
Accessibilty
  • In-room accessibility
  • Roll-in shower
  • Accessible bathroom
Public Facilities
  • OTHER
  • Restaurant
  • Safety deposit box
Family-friendly Facilities
  • Kids club
  • Children pool
Nearby Facilities
  • Souvenir shop
  • Grocery
Transportation
  • Area shuttle
Connectivity
  • Free WiFi
Shuttle Service
  • Airport transfer (surcharge)
In-room Facilities
  • TV
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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