Pullman Jakarta Central Park

Hotels
Preferred Partner Plus
8,4
/10
Very Good
4.015 reviews

What Guests Say About Their Stay

Bedroom (78)
Ambiance (72)
Staff Friendliness (71)
Hotel Area (69)

Y***E

10,0
/ 10
The staffs are very friendly and fast responded. The room is clean and spacious. They have a playground for kids, which is so nice. The whole experience was wonderful.

P***a

10,0
/ 10
The location is very strategic, there are many places to eat around the hotel. The rooms are also spacious, there are many breakfast choices. There are activity options for children.
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R***a

10,0
/ 10
Awesome.... 5 minutes walk to Central Park Mall, the hotel is comfortable, clean, child-friendly, the staff are fast, you have to have breakfast here, the restaurant is one of the best, you won't lose out even if there's no promo, the location has everything, this will be a regular place
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H***y

10,0
/ 10
The staff service is very friendly especially Mas Rafli who has given me a compliment to upgrade my room. Breakfast is varied & delicious, the room is clean, comfortable and the mattress is soft, direct access to Central Park mall.
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W***n

9,4
/ 10
Super friendly staff and relaxing facilities available here. Comfy room and located next to Central Park Mall.
In the Area
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Podomoro City, Jl. Let. Jend S Parman Kav 28, Jakarta Barat, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Pullman Jakarta Central Park is located in area / city Tanjung Duren. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pullman Jakarta Central Park

Podomoro City, Jl. Let. Jend S Parman Kav 28, Jakarta Barat, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470
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Discover More About Pullman Jakarta Central Park

About Pullman Jakarta Central Park

Located in the heart of Jakarta, the Pullman Jakarta Central Park is a luxurious hotel that combines modern elegance with the vibrant culture of Indonesia's capital. This hotel is part of the Central Park Mall complex, making it an ideal choice for both leisure and business travelers. With its stunning architecture and contemporary design, Pullman Jakarta Central Park offers a unique experience that reflects the dynamic spirit of the city.

The hotel features 317 well-appointed rooms and suites, each designed with comfort and style in mind. Guests can enjoy breathtaking views of the city skyline or the lush greenery of the nearby park. The rooms are equipped with modern amenities, including high-speed internet, flat-screen TVs, and plush bedding, ensuring a restful stay.

One of the standout features of Pullman Jakarta Central Park is its commitment to providing exceptional service. The staff is known for their warm hospitality and attention to detail, making every guest feel valued and cared for. Whether you need assistance with your luggage or recommendations for local attractions, the friendly team is always ready to help.

Dining at Pullman Jakarta Central Park is a culinary journey. The hotel boasts several dining options, including a chic restaurant that serves a variety of international cuisines, a cozy café for light bites, and a stylish bar for evening cocktails. Guests can indulge in a delightful breakfast buffet, featuring both local and international dishes, to kickstart their day.

For those looking to unwind, the hotel offers a range of leisure facilities, including a swimming pool, fitness center, and spa. The spa provides a tranquil escape with a selection of rejuvenating treatments, perfect for relaxing after a day of exploring the city.

Why You Should Stay at Pullman Jakarta Central Park

Staying at Pullman Jakarta Central Park means immersing yourself in luxury while enjoying the convenience of being close to major attractions. The hotel’s prime location allows easy access to shopping, dining, and entertainment options. Whether you’re in Jakarta for business or pleasure, this hotel caters to all your needs.

Moreover, the hotel’s modern facilities and exceptional service create a welcoming atmosphere that makes you feel right at home. The combination of comfort, style, and convenience makes Pullman Jakarta Central Park a top choice for travelers seeking a memorable stay in Jakarta.

Best Time to Stay at Pullman Jakarta Central Park

The best time to visit Jakarta is during the dry season, which typically runs from May to September. During these months, the weather is more pleasant, making it ideal for exploring the city’s attractions. Additionally, this period coincides with various cultural events and festivals, providing guests with a unique opportunity to experience the local culture.

However, if you prefer fewer crowds and lower hotel rates, consider visiting during the shoulder seasons of April and October. Regardless of when you choose to stay, Pullman Jakarta Central Park offers a comfortable retreat to return to after a day of adventure.

Transportation and Accessibility

Access to the Airport

Pullman Jakarta Central Park is conveniently located approximately 30 kilometers from Soekarno-Hatta International Airport. The hotel offers airport transfer services, making it easy for guests to reach their destination without hassle. Alternatively, taxis and ride-sharing services are readily available, providing a quick and efficient way to travel to and from the airport.

Public Transportation

Getting around Jakarta is made easy with the city’s extensive public transportation system. The hotel is situated near several bus stops and the Jakarta MRT, allowing guests to explore the city with ease. Public transportation is an affordable option for those looking to visit popular attractions without the need for a car.

Unique Facilities at Pullman Jakarta Central Park

1. Rooftop Pool

The rooftop pool at Pullman Jakarta Central Park offers stunning views of the city skyline, making it the perfect spot to relax and unwind. Guests can enjoy a refreshing swim or lounge by the poolside while sipping on a cocktail from the bar.

2. State-of-the-Art Fitness Center

For fitness enthusiasts, the hotel features a fully equipped fitness center with modern workout equipment. Whether you prefer cardio or strength training, you’ll find everything you need to maintain your fitness routine during your stay.

3. Luxurious Spa Services

The hotel’s spa offers a range of treatments designed to rejuvenate and relax. From traditional Indonesian massages to facials and body scrubs, guests can indulge in a pampering experience that will leave them feeling refreshed.

Nearby Attractions at Pullman Jakarta Central Park

1. Central Park Mall

Just steps away from the hotel, Central Park Mall is a premier shopping destination featuring a wide range of international and local brands. With over 300 stores, dining options, and entertainment facilities, it’s a must-visit for shopaholics. Estimated distance: 0.1 km.

2. Taman Anggrek Mall

Another popular shopping destination, Taman Anggrek Mall is known for its impressive selection of retail outlets and dining options. The mall also features an ice skating rink, making it a fun spot for families. Estimated distance: 1.5 km.

3. Jakarta Aquarium

Located within the Neo Soho Mall, Jakarta Aquarium is an interactive marine park that offers a unique experience for visitors of all ages. Explore various aquatic exhibits and enjoy educational shows. Estimated distance: 1.8 km.

4. National Museum of Indonesia

For those interested in history and culture, the National Museum of Indonesia is a short drive away. The museum houses an extensive collection of artifacts that showcase Indonesia’s rich heritage. Estimated distance: 5 km.

5. Ancol Dreamland

Ancol Dreamland is a large recreational park that offers a variety of attractions, including a theme park, water park, and beach. It’s a great place for families to spend a day filled with fun and adventure. Estimated distance: 10 km.

6. Monas (National Monument)

The iconic Monas is a symbol of Indonesia’s independence and a must-visit landmark. Visitors can take an elevator to the top for panoramic views of the city. Estimated distance: 6 km.

7. Kota Tua (Old Town)

Kota Tua is Jakarta’s historical district, featuring colonial-era buildings and museums. It’s a great place to explore the city’s history and enjoy local street food. Estimated distance: 7 km.

8. Istiqlal Mosque

The Istiqlal Mosque is the largest mosque in Southeast Asia and an architectural marvel. Visitors are welcome to explore the mosque and learn about its significance. Estimated distance: 6 km.

9. Jakarta Cathedral

Located near the Istiqlal Mosque, Jakarta Cathedral is a stunning example of neo-gothic architecture. It’s worth a visit for its beautiful stained glass windows and serene atmosphere. Estimated distance: 6 km.

10. Gelora Bung Karno Stadium

This iconic stadium hosts various sporting events and concerts. If you’re a sports fan, check the schedule to see if there’s an event during your stay. Estimated distance: 8 km.

Tips and Tricks for Staying at Pullman Jakarta Central Park

Tips During Your Stay

To make the most of your stay at Pullman Jakarta Central Park, consider booking a room with a city view for a stunning backdrop. Don’t forget to explore the nearby malls for shopping and dining options. Also, take advantage of the hotel’s concierge services for recommendations on local attractions and activities.

Tips for Enjoying Hotel Facilities

Make sure to visit the rooftop pool during sunset for a breathtaking view. If you’re looking to unwind, schedule a spa treatment in advance to secure your preferred time. Lastly, don’t miss out on the hotel’s dining options; try the breakfast buffet for a delicious start to your day.

Why Book Pullman Jakarta Central Park on Traveloka

Extensive Accommodation Options

Traveloka offers a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. Whether you’re traveling solo, with family, or on a business trip, you’ll find the perfect place to stay that suits your needs and preferences.

Easy and Flexible Payment Options

With Traveloka, you can enjoy the convenience of flexible payment options. Choose to pay at the hotel or take advantage of the PayLater feature to manage your travel expenses more effectively.

Customer Loyalty Program

Traveloka’s customer loyalty program allows you to earn points for every booking, which can be redeemed for discounts on future stays. As you level up your Traveloka Priority status, you’ll unlock exclusive benefits and perks that enhance your travel experience.

Real Guest Reviews

With millions of verified reviews from guests who have stayed at Traveloka, you can make informed decisions based on real experiences. This transparency helps you choose the best accommodation that meets your expectations.

With all these advantages, there’s no reason not to choose Pullman Jakarta Central Park for your stay in Jakarta. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Pullman Jakarta Central Park

Others Pullman Jakarta Central Park
Others

Transportation

  • Parking with surcharge
  • Bus/truck parking
  • Valet parking

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service

Things to Do

  • Outdoor pool
  • Children play area

General

  • Swimming pool

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in Pullman Jakarta Central Park

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Pullman Jakarta Central Park
12
Another facilities in Pullman Jakarta Central Park
Parking with surcharge, Bus/truck parking, Valet parking, Concierge, 24-hour Receptionist

Frequently asked question in Pullman Jakarta Central Park

What are available facilities at Pullman Jakarta Central Park?
There are top facilites at Pullman Jakarta Central Park such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pullman Jakarta Central Park?
The standard check-in time at Pullman Jakarta Central Park is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Pullman Jakarta Central Park?
Pullman Jakarta Central Park is a 5.0-star hotel.
How many floors does Pullman Jakarta Central Park have?
Pullman Jakarta Central Park has 12 floors.
Does Pullman Jakarta Central Park provide parking?
Yes, Pullman Jakarta Central Park provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Pullman Jakarta Central Park

Overall Ratings & Reviews Pullman Jakarta Central Park

Traveloka (3.016)
Other sources (999)
8,5
Very Good
From 3.016 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,5

Location

9,0

Service and Facilites

8,6

People often mention about Pullman Jakarta Central Park
All
Bedroom (45)
Ambiance (44)
Staff Friendliness (43)
Room Space (42)
Accessibility (41)
Surroundings (38)
Hotel Area (38)
Distance to City Center (36)
Bathroom (36)
Taste (36)
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Traveler Reviews Pullman Jakarta Central Park

Number of reviews per page
20
40
Customer reviews
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JUHADIN
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Friendly staff, clean rooms, and beautiful views. Recommended hotel.
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Accommodation's Reply
12 Apr 2026
Dear Mr. Juhadin, Thank you very much for your wonderful review and for choosing to stay with us. We are delighted to hear that you enjoyed our friendly service, clean rooms, and beautiful views. Your kind words are truly appreciated and will be shared with our team, as they serve as great motivation for us to continue delivering excellent experiences. Thank you as well for recommending our hotel. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Diana Afriza Asst. Guest Experience Manager
Isrodianson
icon-Medical
Medical
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Very friendly and pleasant, given free drinks and fruit from the hotel restaurant
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Accommodation's Reply
18 Feb 2026
Dear Mr. Isrodianson, Thank you very much for your perfect 10/10 rating and for choosing to stay with us during your medical visit. We are truly delighted to know that you found our team very friendly and that your stay was enjoyable. It is also wonderful to hear that you appreciated the complimentary drinks and fruits, a small gesture to make your time with us even more pleasant. Your kind words mean a lot to our entire team and motivate us to continue delivering heartfelt hospitality to every guest. We wish you good health and look forward to welcoming you back again soon. Warm regards, Diana Afriza Asst. Guest Experience Manager
Santosa T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The staff is very professional and helpful, friendly...
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3 people find it helpful
Accommodation's Reply
17 Feb 2026
Dear Mr. Santosa T., Thank you very much for your wonderful 10/10 rating and for sharing your kind feedback. We are truly delighted to know that you found our team to be very professional, helpful, and friendly. Your kind words mean a lot to us, as delivering warm and attentive service is exactly what we strive for every day at Pullman Jakarta Central Park. It was a pleasure having you with us for your leisure stay, and we sincerely look forward to welcoming you back for another enjoyable and relaxing experience. Warm regards, Diana Afriza Asst. Guest Experience Manager
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Jundi R. D.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Always first choice and top, best hotel for having fun
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Accommodation's Reply
17 Feb 2026
Dear Mr. Jundi R. D., Thank you so much for your perfect 10/10 rating and for sharing such a wonderful comment! It truly means a lot to us that we are always your first choice and that you consider us the top and best hotel for having fun. That’s exactly the kind of experience we strive to create, whether you’re here for business or a little bit of both. We sincerely appreciate your trust and continued support. The entire team at Pullman Jakarta Central Park looks forward to welcoming you back again very soon for another fantastic stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
Yuli A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 12 week(s) ago
Overall this hotel is very recommended
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Afriza Asst. Guest Experience Manager
R***e
icon-origin-TRAVELOKA
7,1
/10
Reviewed 16 week(s) ago
The wait for check in was long..we arrived at 2..the check in time should have been 3. But by 4 o'clock the room wasn't ready yet. Finally we were reprimanded, then we were given the room key.
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2 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Value Guest Thank you for sharing your feedback regarding your recent stay. Please accept our sincere apologies for the delay you experienced during check-in. We understand how frustrating it can be to wait, especially when you arrive early and are eager to settle into your room. Your comments have been shared with our front office team to ensure better coordination and smoother check-in experiences in the future. We truly appreciate your patience and understanding, and we hope to have the opportunity to welcome you back and provide a seamless experience next time. Warm regards, Diana Afriza Asst. Guest Experience Manager
G***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
It's a nice hotel, comfortable stay, delicious food, and friendly staff.
1 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you very much for your perfect rating and for sharing your wonderful feedback. We are delighted to hear that you enjoyed a comfortable stay, delicious food, and the friendly service from our team. It truly means a lot to us, and we hope to have the pleasure of welcoming you back to Pullman Jakarta Central Park in the near future. Warm regards, Diana Afriza Asst. Guest Experience Manager
G***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
Great stay, friendly staff, clean hotel
1 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you very much for your perfect rating and kind feedback. We are delighted to know that you had a great stay and appreciated our friendly staff and clean hotel. Your comments truly motivate our team, and we look forward to welcoming you back to Pullman Jakarta Central Park in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager
C***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 17 week(s) ago
I got to check in almost 1 hour earlier and the staff were very helpful and friendly. The room was good with a great view of the Central Park’s famous big Christmas tree and park. Easy access for those who want to go to the mall several times since it’s a very big mall. They also have tons of art displayed on their hotels, which is great if you like one. Not just paintings but also a lot of installations and statue of modern arts. It’s pretty cool.
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+2
1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed the early check-in, our friendly staff, and the view of Central Park’s Christmas tree. It’s also great to know that you appreciated our art displays throughout the hotel. We look forward to welcoming you back for another enjoyable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
Strategic location, adjacent to Central Park. Friendly and helpful staff. Rooms are in line with the class.
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Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you very much for your perfect rating and for sharing your feedback with us. We are delighted to know that you enjoyed our strategic location next to Central Park Mall, found our team friendly and helpful, and felt that the room met your expectations. It was a pleasure to have you stay with us, and we truly look forward to welcoming you back to Pullman Jakarta Central Park for another enjoyable experience. Warm regards, Diana Afriza Asst. Guest Experience Manager
D***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 17 week(s) ago
one of the best hotels in Jakarta
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you for your kind feedback. We are delighted to hear that you consider Pullman Jakarta Central Park as one of the best hotels in Jakarta. Your support motivates us to continue providing excellent service and memorable experiences for our guests. We look forward to welcoming you back soon. Warm regards, Diana Afriza Assistant Guest Experience Manager
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Hendra G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,0
/10
Reviewed 19 week(s) ago
The check-in process was a bit annoying, I was told that the room I booked on the app didn't have a non-smoking room, there was a lower room type, I was told to wait for about 10 minutes for the receptionist to find a room, after I got a bit angry, the room miraculously appeared, I don't know what hotel employees' behavior is like, confused, they can act like they want when we pay, we feel like beggars in the hotel. This kind of receptionist behavior has decreased a lot but here it's still stuck in the 90s, for the room itself, it's not that great for a five-star class, including the small size, fortunately the breakfast is delicious and has a lot of choices at least it alleviates the annoyance when checking in, try for the hotel and the app to enter the data in detail so there are no complaints about smoking and non-smoking like this.
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Accommodation's Reply
17 Dec 2025
Dear Ms. Hendra G., Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you experienced during check-in, particularly regarding the non-smoking room. We understand this situation was disappointing and did not reflect the standard of service we should provide to our guests. We must inform you that this issue arose due to a discrepancy in room availability information during a period of high occupancy. However, this is certainly not an excuse. Our team should have communicated and handled this issue more quickly, clearly, and empathetically to avoid any further inconvenience to you. We have forwarded your feedback to the relevant team for evaluation and learning to prevent similar incidents from occurring in the future. We have also noted your feedback regarding the synchronization of crucial information between the hotel and the booking application, especially concerning smoking and non-smoking room options. This is a significant concern for us, and we will follow up to improve the accuracy of information and guest convenience in the future. Furthermore, we appreciate your appreciation of our breakfast. We are delighted to know that the quality and variety of our breakfast menu contributed to your enjoyment of your stay. We apologize again for the inconvenience caused. We appreciate your feedback and hope to welcome you back in the future with even better service that meets your expectations. Sincerely, Diana Afriza, Assistant Customer Experience Manager
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 19 week(s) ago
Very comfortable and the staff are friendly
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Accommodation's Reply
14 Dec 2025
Dear Valued Guest, Thank you very much for your review of Pullman Jakarta Central Park Hotel! We are delighted that you felt comfortable and received friendly service from our team. We hope to welcome you back again! Sincerely, Diana Afriza, Assistant Customer Experience Manager
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M***M
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 22 week(s) ago
Overall, I think it’s already good enough.
2 people find it helpful
Accommodation's Reply
25 Nov 2025
Dear Value Guest, Thank you for your feedback! We’re glad to hear that overall everything was good enough for you. Your comments are valuable to us as we continue improving to provide an even better experience on your next visit. We look forward to welcoming you back again soon! Sincerely, Diana Afriza Asst. Guest Experience Manager
a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 24 week(s) ago
Kids friendly hotel, my daughters so happy because Pullman hotel have playground area 👍
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Accommodation's Reply
12 Nov 2025
Dear Valued Guest Thank you for your wonderful feedback! We are delighted to hear that your daughters enjoyed the playground and had a happy stay with us. Your kind words mean a lot, and we look forward to welcoming you and your family back to Pullman Jakarta Central Park soon. Warm regards, Diana Afriza Asst. Guest Experience Manager
M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 26 week(s) ago
We expect to order baby bed but they prepare extra bed. However, they managed to change it but it took sometime to get it done.
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Accommodation's Reply
12 Nov 2025
Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the mix-up with the baby bed and the delay in arranging it. We are glad, however, that our team was able to make the necessary adjustment for you. Please rest assured that we will take note of this to ensure smoother arrangements for your future stays. We truly appreciate your understanding and hope to welcome you back soon for an even more seamless experience. Diana Afriza Asst. Guest Experience Manager
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 27 week(s) ago
Clealiness and amenities in the room is not so great. The room main door unable to close properly as there is a gap. Wifi connection was bad in the room. Sad to say the room type is overpriced. The lift wait is long. Only plus point was the breakfast spread was good.
2 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay, particularly regarding the room condition, Wi-Fi connection, and lift waiting time. Please rest assured that we have shared your comments with our Engineering and Housekeeping teams for immediate attention and improvement. We are, however, pleased to know that you enjoyed our breakfast selection. Your feedback is very valuable to us as we continuously strive to enhance our guest experience. We hope to have another opportunity to welcome you back and provide you with a much-improved stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
A***i
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 27 week(s) ago
Strategic location, complete amenities, much variety of meals (also tasty), comfort room
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Accommodation's Reply
19 Oct 2025
Dear Value Guest, Thank you for your wonderful feedback! We’re delighted to know that you enjoyed our strategic location, comfortable room, complete amenities, and the variety of tasty meals. Your kind words truly encourage our team to keep delivering memorable experiences for all our guests. We look forward to welcoming you back to Pullman Jakarta Central Park soon! Sincerely, Diana Afriza Asst. Guest Experience Manager
Y***E
icon-origin-TRAVELOKA
10,0
/10
Reviewed 28 week(s) ago
The staffs are very friendly and fast responded. The room is clean and spacious. They have a playground for kids, which is so nice. The whole experience was wonderful.
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you so much for your wonderful feedback! We’re delighted to hear that you had an enjoyable stay and appreciated our friendly team, spacious and clean room, as well as the kids’ playground. Your kind words truly motivate us to continue providing the best experience for all our guests. We look forward to welcoming you and your family back again soon for another pleasant stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 29 week(s) ago
Love the foods. Love the view. Love the bed. So comfy. ♥️♥️♥️ The one that I didn’t like is the bathroom. Since i share the same room with my son, there’s no privacy at all 😅 nevertheless i love staying in this hotel. 🥰🥰🥰
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Accommodation's Reply
07 Oct 2025
Dear Value Guest, Thank you for sharing your experience! We’re delighted to hear that you enjoyed the food, view, and comfortable bed. We appreciate your feedback regarding the bathroom privacy and will take it into consideration for future improvements. We’re glad this didn’t overshadow your stay and look forward to welcoming you back soon! Sincerely, Diana Afriza Asst. Guest Experience Manager
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pullman Jakarta Central Park

Traveloka (3.016)
Other sources (999)
8,5
Very Good
From 3.016 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,5

Location

9,0

Service and Facilites

8,6

People often mention about Pullman Jakarta Central Park
All
Bedroom (45)
Ambiance (44)
Staff Friendliness (43)
Room Space (42)
Accessibility (41)
Surroundings (38)
Hotel Area (38)
Distance to City Center (36)
Bathroom (36)
Taste (36)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Pullman Jakarta Central Park

Number of reviews per page
20
40
Customer reviews
Profile Picture
JUHADIN
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Friendly staff, clean rooms, and beautiful views. Recommended hotel.
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Accommodation's Reply
12 Apr 2026
Dear Mr. Juhadin, Thank you very much for your wonderful review and for choosing to stay with us. We are delighted to hear that you enjoyed our friendly service, clean rooms, and beautiful views. Your kind words are truly appreciated and will be shared with our team, as they serve as great motivation for us to continue delivering excellent experiences. Thank you as well for recommending our hotel. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Diana Afriza Asst. Guest Experience Manager
Isrodianson
icon-Medical
Medical
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Very friendly and pleasant, given free drinks and fruit from the hotel restaurant
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Accommodation's Reply
18 Feb 2026
Dear Mr. Isrodianson, Thank you very much for your perfect 10/10 rating and for choosing to stay with us during your medical visit. We are truly delighted to know that you found our team very friendly and that your stay was enjoyable. It is also wonderful to hear that you appreciated the complimentary drinks and fruits, a small gesture to make your time with us even more pleasant. Your kind words mean a lot to our entire team and motivate us to continue delivering heartfelt hospitality to every guest. We wish you good health and look forward to welcoming you back again soon. Warm regards, Diana Afriza Asst. Guest Experience Manager
Santosa T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The staff is very professional and helpful, friendly...
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3 people find it helpful
Accommodation's Reply
17 Feb 2026
Dear Mr. Santosa T., Thank you very much for your wonderful 10/10 rating and for sharing your kind feedback. We are truly delighted to know that you found our team to be very professional, helpful, and friendly. Your kind words mean a lot to us, as delivering warm and attentive service is exactly what we strive for every day at Pullman Jakarta Central Park. It was a pleasure having you with us for your leisure stay, and we sincerely look forward to welcoming you back for another enjoyable and relaxing experience. Warm regards, Diana Afriza Asst. Guest Experience Manager
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Jundi R. D.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Always first choice and top, best hotel for having fun
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Accommodation's Reply
17 Feb 2026
Dear Mr. Jundi R. D., Thank you so much for your perfect 10/10 rating and for sharing such a wonderful comment! It truly means a lot to us that we are always your first choice and that you consider us the top and best hotel for having fun. That’s exactly the kind of experience we strive to create, whether you’re here for business or a little bit of both. We sincerely appreciate your trust and continued support. The entire team at Pullman Jakarta Central Park looks forward to welcoming you back again very soon for another fantastic stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
Yuli A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 12 week(s) ago
Overall this hotel is very recommended
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Accommodation's Reply
03 Feb 2026
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Afriza Asst. Guest Experience Manager
R***e
icon-origin-TRAVELOKA
7,1
/10
Reviewed 16 week(s) ago
The wait for check in was long..we arrived at 2..the check in time should have been 3. But by 4 o'clock the room wasn't ready yet. Finally we were reprimanded, then we were given the room key.
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2 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Value Guest Thank you for sharing your feedback regarding your recent stay. Please accept our sincere apologies for the delay you experienced during check-in. We understand how frustrating it can be to wait, especially when you arrive early and are eager to settle into your room. Your comments have been shared with our front office team to ensure better coordination and smoother check-in experiences in the future. We truly appreciate your patience and understanding, and we hope to have the opportunity to welcome you back and provide a seamless experience next time. Warm regards, Diana Afriza Asst. Guest Experience Manager
G***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
It's a nice hotel, comfortable stay, delicious food, and friendly staff.
1 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you very much for your perfect rating and for sharing your wonderful feedback. We are delighted to hear that you enjoyed a comfortable stay, delicious food, and the friendly service from our team. It truly means a lot to us, and we hope to have the pleasure of welcoming you back to Pullman Jakarta Central Park in the near future. Warm regards, Diana Afriza Asst. Guest Experience Manager
G***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
Great stay, friendly staff, clean hotel
1 people find it helpful
Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you very much for your perfect rating and kind feedback. We are delighted to know that you had a great stay and appreciated our friendly staff and clean hotel. Your comments truly motivate our team, and we look forward to welcoming you back to Pullman Jakarta Central Park in the future. Warm regards, Diana Afriza Asst. Guest Experience Manager
C***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 17 week(s) ago
I got to check in almost 1 hour earlier and the staff were very helpful and friendly. The room was good with a great view of the Central Park’s famous big Christmas tree and park. Easy access for those who want to go to the mall several times since it’s a very big mall. They also have tons of art displayed on their hotels, which is great if you like one. Not just paintings but also a lot of installations and statue of modern arts. It’s pretty cool.
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1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed the early check-in, our friendly staff, and the view of Central Park’s Christmas tree. It’s also great to know that you appreciated our art displays throughout the hotel. We look forward to welcoming you back for another enjoyable stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
Strategic location, adjacent to Central Park. Friendly and helpful staff. Rooms are in line with the class.
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Accommodation's Reply
30 Dec 2025
Dear Valued Guest, Thank you very much for your perfect rating and for sharing your feedback with us. We are delighted to know that you enjoyed our strategic location next to Central Park Mall, found our team friendly and helpful, and felt that the room met your expectations. It was a pleasure to have you stay with us, and we truly look forward to welcoming you back to Pullman Jakarta Central Park for another enjoyable experience. Warm regards, Diana Afriza Asst. Guest Experience Manager
D***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 17 week(s) ago
one of the best hotels in Jakarta
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you for your kind feedback. We are delighted to hear that you consider Pullman Jakarta Central Park as one of the best hotels in Jakarta. Your support motivates us to continue providing excellent service and memorable experiences for our guests. We look forward to welcoming you back soon. Warm regards, Diana Afriza Assistant Guest Experience Manager
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Hendra G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,0
/10
Reviewed 19 week(s) ago
The check-in process was a bit annoying, I was told that the room I booked on the app didn't have a non-smoking room, there was a lower room type, I was told to wait for about 10 minutes for the receptionist to find a room, after I got a bit angry, the room miraculously appeared, I don't know what hotel employees' behavior is like, confused, they can act like they want when we pay, we feel like beggars in the hotel. This kind of receptionist behavior has decreased a lot but here it's still stuck in the 90s, for the room itself, it's not that great for a five-star class, including the small size, fortunately the breakfast is delicious and has a lot of choices at least it alleviates the annoyance when checking in, try for the hotel and the app to enter the data in detail so there are no complaints about smoking and non-smoking like this.
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Accommodation's Reply
17 Dec 2025
Dear Ms. Hendra G., Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you experienced during check-in, particularly regarding the non-smoking room. We understand this situation was disappointing and did not reflect the standard of service we should provide to our guests. We must inform you that this issue arose due to a discrepancy in room availability information during a period of high occupancy. However, this is certainly not an excuse. Our team should have communicated and handled this issue more quickly, clearly, and empathetically to avoid any further inconvenience to you. We have forwarded your feedback to the relevant team for evaluation and learning to prevent similar incidents from occurring in the future. We have also noted your feedback regarding the synchronization of crucial information between the hotel and the booking application, especially concerning smoking and non-smoking room options. This is a significant concern for us, and we will follow up to improve the accuracy of information and guest convenience in the future. Furthermore, we appreciate your appreciation of our breakfast. We are delighted to know that the quality and variety of our breakfast menu contributed to your enjoyment of your stay. We apologize again for the inconvenience caused. We appreciate your feedback and hope to welcome you back in the future with even better service that meets your expectations. Sincerely, Diana Afriza, Assistant Customer Experience Manager
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 19 week(s) ago
Very comfortable and the staff are friendly
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Accommodation's Reply
14 Dec 2025
Dear Valued Guest, Thank you very much for your review of Pullman Jakarta Central Park Hotel! We are delighted that you felt comfortable and received friendly service from our team. We hope to welcome you back again! Sincerely, Diana Afriza, Assistant Customer Experience Manager
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M***M
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 22 week(s) ago
Overall, I think it’s already good enough.
2 people find it helpful
Accommodation's Reply
25 Nov 2025
Dear Value Guest, Thank you for your feedback! We’re glad to hear that overall everything was good enough for you. Your comments are valuable to us as we continue improving to provide an even better experience on your next visit. We look forward to welcoming you back again soon! Sincerely, Diana Afriza Asst. Guest Experience Manager
a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 24 week(s) ago
Kids friendly hotel, my daughters so happy because Pullman hotel have playground area 👍
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Accommodation's Reply
12 Nov 2025
Dear Valued Guest Thank you for your wonderful feedback! We are delighted to hear that your daughters enjoyed the playground and had a happy stay with us. Your kind words mean a lot, and we look forward to welcoming you and your family back to Pullman Jakarta Central Park soon. Warm regards, Diana Afriza Asst. Guest Experience Manager
M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 26 week(s) ago
We expect to order baby bed but they prepare extra bed. However, they managed to change it but it took sometime to get it done.
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Accommodation's Reply
12 Nov 2025
Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the mix-up with the baby bed and the delay in arranging it. We are glad, however, that our team was able to make the necessary adjustment for you. Please rest assured that we will take note of this to ensure smoother arrangements for your future stays. We truly appreciate your understanding and hope to welcome you back soon for an even more seamless experience. Diana Afriza Asst. Guest Experience Manager
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 27 week(s) ago
Clealiness and amenities in the room is not so great. The room main door unable to close properly as there is a gap. Wifi connection was bad in the room. Sad to say the room type is overpriced. The lift wait is long. Only plus point was the breakfast spread was good.
2 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay, particularly regarding the room condition, Wi-Fi connection, and lift waiting time. Please rest assured that we have shared your comments with our Engineering and Housekeeping teams for immediate attention and improvement. We are, however, pleased to know that you enjoyed our breakfast selection. Your feedback is very valuable to us as we continuously strive to enhance our guest experience. We hope to have another opportunity to welcome you back and provide you with a much-improved stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
A***i
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 27 week(s) ago
Strategic location, complete amenities, much variety of meals (also tasty), comfort room
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Accommodation's Reply
19 Oct 2025
Dear Value Guest, Thank you for your wonderful feedback! We’re delighted to know that you enjoyed our strategic location, comfortable room, complete amenities, and the variety of tasty meals. Your kind words truly encourage our team to keep delivering memorable experiences for all our guests. We look forward to welcoming you back to Pullman Jakarta Central Park soon! Sincerely, Diana Afriza Asst. Guest Experience Manager
Y***E
icon-origin-TRAVELOKA
10,0
/10
Reviewed 28 week(s) ago
The staffs are very friendly and fast responded. The room is clean and spacious. They have a playground for kids, which is so nice. The whole experience was wonderful.
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you so much for your wonderful feedback! We’re delighted to hear that you had an enjoyable stay and appreciated our friendly team, spacious and clean room, as well as the kids’ playground. Your kind words truly motivate us to continue providing the best experience for all our guests. We look forward to welcoming you and your family back again soon for another pleasant stay. Warm regards, Diana Afriza Asst. Guest Experience Manager
A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 29 week(s) ago
Love the foods. Love the view. Love the bed. So comfy. ♥️♥️♥️ The one that I didn’t like is the bathroom. Since i share the same room with my son, there’s no privacy at all 😅 nevertheless i love staying in this hotel. 🥰🥰🥰
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Accommodation's Reply
07 Oct 2025
Dear Value Guest, Thank you for sharing your experience! We’re delighted to hear that you enjoyed the food, view, and comfortable bed. We appreciate your feedback regarding the bathroom privacy and will take it into consideration for future improvements. We’re glad this didn’t overshadow your stay and look forward to welcoming you back soon! Sincerely, Diana Afriza Asst. Guest Experience Manager
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