What are available facilities at Sahid Surabaya Hotel?

There are top facilites at Sahid Surabaya Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Sahid Surabaya Hotel?

The standard check-in time at Sahid Surabaya Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Sahid Surabaya Hotel provide breakfast?

Yes, Sahid Surabaya Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Sahid Surabaya Hotel?

Sahid Surabaya Hotel is a 3.0-star hotel.

How many floors does Sahid Surabaya Hotel have?

Sahid Surabaya Hotel has 9 floors.

How many rooms are available at Sahid Surabaya Hotel?

Sahid Surabaya Hotel has 145 rooms in total.

Does Sahid Surabaya Hotel provide parking?

Yes, Sahid Surabaya Hotel provides parking. Please confirm details directly with the hotel.

What do past guests say about Sahid Surabaya Hotel?

Sahid Surabaya Hotel is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

Sahid Surabaya Hotel

Name: Sahid Surabaya Hotel
Address: Jalan Sumatra No. 1 - 15 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60281, Jalan Sumatra No. 1 - 15, Jawa Timur, 60281, Indonesia
Rating: 7.9

Hotels

All-star Accommodation

7,9

/10

Very Good

9.804 reviews

What Guests Say About Their Stay

Distance To City Center (433)

Accessibility (359)

Staff Friendliness (351)

Room Space (339)

Fionna A. f.

9,1

/ 10

Strategic location, perfect price, not expensive and cheap (especially cheap when on sale). But the room is very spacious, clean, with excellent facilities, and nothing is broken. The public areas are okay. This is my fourth stay here.

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L***y

8,8

/ 10

The place is comfortable, the rooms are clean, and the staff are friendly. It was a pleasant experience at this hotel.

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R***a

10,0

/ 10

The room was clean, spacious, and comfortable with complete amenities. It was a pleasant stay. 👍

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Verified Traveler

9,4

/ 10

Really enjoyed staying here. Close to great places in the city center. The room was clean, and the mattress was comfortable. I'll be back sometime.

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Muhammad S. P.

9,7

/ 10

It's a very comfortable staycation here, the rooms are well maintained, the toilets are clean, the staff are friendly, the location is strategic in the city center.

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In the Area

See Map

Jalan Sumatra No. 1 - 15 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Main Facilities

AC

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named SAHID GUBENG Sahid Surabaya Hotel is located in area / city Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Sahid Surabaya Hotel

Jalan Sumatra No. 1 - 15 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Discover More Places

Discover More About Sahid Surabaya Hotel

note: hotel was previously named SAHID GUBENG

Location

Sahid Surabaya Hotel is located in area / city Gubeng.

About Sahid Surabaya Hotel

From business event to corporate gathering, Sahid Surabaya Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Sahid Surabaya Hotel, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Sahid Surabaya Hotel, which you rarely find in other places.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sahid Surabaya Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sahid Surabaya Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Sahid Surabaya Hotel is the right place to stay.

NIB: 201230026834

KBLI: 55110

All facilities in Sahid Surabaya Hotel

Functional Hall

Lobby

Exterior

Bedroom

Restaurant

Public Facilities

Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
In-room safe
Refrigerator
Shower
TV

Hotel Services

Concierge
24-hour Receptionist
Laundry service
Luggage storage

Food and Drinks

Bar
Breakfast

Connectivity

LAN Internet
Free WiFi

Business Facilities

Business center
Meeting facilities

Transportation

Valet parking

General

AC

Accommodation Policy & General Information in Sahid Surabaya Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Hotel doesn't provide EDC machine for BCA (Credit Card or Debit Card). Reservation made by Pay at Hotel Method, guest should pay directly by CASH and Credit Card or Debit Card for other Bank (BNI, BRI, & Mandiri). Maximum check in 22.00 WIB

Additional Policy

Hotel doesn't provide EDC machine for BCA (Credit Card or Debit Card). Reservation made by Pay at Hotel Method, guest should pay directly by CASH and Credit Card or Debit Card for other Bank (BNI, BRI, & Mandiri).

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sahid Surabaya Hotel	145
Number of floors in Sahid Surabaya Hotel	9
Another facilities in Sahid Surabaya Hotel	Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

More Reviews from Other Guests in Sahid Surabaya Hotel

Overall Ratings & Reviews Sahid Surabaya Hotel

Traveloka (9.783)

Other sources (21)

8,0

Very Good

From 9.783 reviews

Provided by travelers on

Cleanliness

7,9

Room Comfort

7,9

Meal

7,8

Location

8,6

Service and Facilites

8,0

People often mention about Sahid Surabaya Hotel

All

Distance to City Center (255)

Staff Friendliness (229)

Accessibility (225)

Bedroom (224)

Room Space (219)

Ambiance (191)

Bathroom (190)

Surroundings (177)

Hotel Area (164)

Check-in/out Time (149)

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Traveler Reviews Sahid Surabaya Hotel

Number of reviews per page

20

40

Customer reviews

M***d

Staycation

10,0

/10

Reviewed 1 day(s) ago

Strategic location in the city center. Friendly staff and easy check-in/check-out. Wide variety of delicious dishes.

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Accommodation's Reply

12 Jul 2026

Dear valued guest, we sincerely thank you for choosing Sahid Surabaya Hotel for your stay in Surabaya. We warmly welcome you to Sahid Surabaya Hotel. We hope your visit will be an enjoyable and memorable experience. Thank you for selecting Sahid Surabaya Hotel, where you can feel as comfortable as if you were at home. Sincerely, The Hotel Management Team

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Muhamad N. K.

Business

10,0

/10

Reviewed 2 day(s) ago

The hotel staff is friendly, access is very easy and the rooms are spacious.

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Accommodation's Reply

12 Jul 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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C***a

8,1

/10

Reviewed 4 day(s) ago

The staff was very helpful, even though there was a power outage. It's close to everything, even within walking distance to the station. I'll be back there again soon.

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Accommodation's Reply

12 Jul 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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C***a

Business

8,1

/10

Reviewed 4 day(s) ago

The staff was very helpful, even though there was a power outage. It's close to everything, even walking to the station. There's a lot of dust, but the air conditioning in the room is quite cool.

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Accommodation's Reply

12 Jul 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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An

Amaliya n. h.

Staycation

7,1

/10

Reviewed 5 day(s) ago

Staying with an organization that was also staying. Breakfast was very busy, the restaurant is small, and we couldn't find a seat, so we waited half an hour in the lobby. When we finally got a chance to enter the restaurant, the side dishes and desserts were empty and they weren't immediately restocked even though it was only 8 AM. The staff was slow, and the glasses were empty and we waited for 5+ minutes without being restocked. We weren't prepared to handle that many hotel guests.

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PA

Peng A. l.

Business

7,0

/10

Reviewed 6 day(s) ago

I got a room next to the elevator and the service area, which was very noisy and full of noise. I didn't seem to get a good response when I asked for a room change, so that was it.

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Accommodation's Reply

07 Jul 2026

Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team

See original

FA

Fionna A. f.

Leisure

9,1

/10

Reviewed 7 day(s) ago

Strategic location, perfect price, not expensive and cheap (especially cheap when on sale). But the room is very spacious, clean, with excellent facilities, and nothing is broken. The public areas are okay. This is my fourth stay here.

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Find this review helpful?

Accommodation's Reply

12 Jul 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

See original

YR

Yusuf R.

Leisure

9,4

/10

Reviewed 1 week(s) ago

Good, friendly hotel staff, clean hotel and easy access.

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1 people find it helpful

Accommodation's Reply

12 Jul 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

See original

Z***a

Leisure

10,0

/10

Reviewed 1 week(s) ago

The hotel staff is very friendly, the location is strategically close to Gubeng Lama station, and close to Plaza Surabaya mall.

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Accommodation's Reply

12 Jul 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

See original

t***i

Staycation

8,8

/10

Reviewed 1 week(s) ago

The location is very strategic and comfortable.

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Accommodation's Reply

07 Jul 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

See original

L***y

Leisure

8,8

/10

Reviewed 1 week(s) ago

The place is comfortable, the rooms are clean, and the staff are friendly. It was a pleasant experience at this hotel.

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1 people find it helpful

Accommodation's Reply

12 Jul 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

See original

l***i

Business

8,2

/10

Reviewed 1 week(s) ago

overall it's ok, for a 1 night stay,,,

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1 people find it helpful

Accommodation's Reply

05 Jul 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

See original

AF

Ahmad F.

Leisure

9,7

/10

Reviewed 1 week(s) ago

Spacious, nice room, strategic location near Gubeng station.

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2 people find it helpful

Accommodation's Reply

05 Jul 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

See original

Muhamad I.

Leisure

9,1

/10

Reviewed 2 week(s) ago

Close to Gubeng station, the prices offered are also affordable.

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1 people find it helpful

Accommodation's Reply

03 Jul 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

See original

C***s

Business

8,7

/10

Reviewed 2 week(s) ago

Breakfast is okay, the restaurant menu is great for the asem-asem oxtail, only the late coffee has no art 🤪. The room is quite spacious, the bed feels good: approved, old ambience: short ceiling at the corridor.

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1 people find it helpful

Accommodation's Reply

07 Jul 2026

Dear Valued Guest, We would like to express our deepest gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and we plan to gradually replace outdated equipment so that you may continue to choose Sahid Hotel Surabaya as your home away from home. Sincerely, The Management Team

See original

A***a

Leisure

10,0

/10

Reviewed 2 week(s) ago

It was great and very affordable

1 people find it helpful

Accommodation's Reply

03 Jul 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

See original

I***a

8,5

/10

Reviewed 2 week(s) ago

My first experience staying in Surabaya was pleasant, the room was clean, the breakfast menu was varied, and it was close to the station and Unair.

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Accommodation's Reply

29 Jun 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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R***a

8,5

/10

Reviewed 2 week(s) ago

Cons: No window shades, no hair dryer, the toilet wasn't very clean and still had stains. The room's furnishings were old, so it looked dusty. The restaurant wasn't very responsive in refilling food after it ran out. Pros: Comfortable room size, strategic location and great view, great staff, quick check-in and check-out without a long wait. Overall, it was a good and comfortable stay. Thank you all for a comfortable three-night stay at the Sahid Hotel.

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1 people find it helpful

Accommodation's Reply

01 Jul 2026

Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team

See original

B***s

5,7

/10

Reviewed 2 week(s) ago

An old hotel with basic room amenities. Staff are slow to respond to complaints.

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Accommodation's Reply

01 Jul 2026

Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team

See original

K***l

Staycation

8,2

/10

Reviewed 2 week(s) ago

The service is good and friendly, but it's a shame that yesterday I got a room with smelly bed sheets 😔 The blanket smells good, the room is also clean, it's just a shame that the bed sheets don't seem to be cleaned properly.

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Accommodation's Reply

30 Jun 2026

Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team

See original

Number of reviews per page

20

40

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.