@thome

Guest Houses
Jalan Gembong No.36 M (Pertokoan Atoom Megah), Ampel, Surabaya, Jawa Timur, Indonesia, 60161
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About Accommodation

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@thome is located in area / city Ampel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
24-Hour Front Desk
Parking
WiFi

What's around @thome

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Jalan Gembong No.36 M (Pertokoan Atoom Megah), Ampel, Surabaya, Jawa Timur, Indonesia, 60161
Lobby @thome
Lobby 2 @thome

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Location


@thome is located in area / city Ampel.

About @thome

For you, travelers who wish to travel comfortably on a budget, @thome is the perfect place to stay that provides decent facilities as well as great services.

@thome is the right choice for you who are looking for affordable accommodation in Ampel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

@thome is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in @thome

Lobby @thome
Lobby
Exterior @thome
Exterior
Bedroom @thome
Bedroom
In-room Bathroom @thome
In-room Bathroom

Hotel Services

  • Bellhop
  • 24-hour security
  • Luggage storage
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

General

  • AC
  • Heater
  • Non-smoking room

Public Facilities

  • Parking
  • Room service
  • WiFi in public area

In-room Facilities

  • Desk
  • Shower
  • TV

Transportation

  • Car rental

Connectivity

  • Free WiFi

Business Facilities

  • Business center

Accommodation Policy & General Information in @thome

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring Marriage Certificate. Please bring the required documents in hard copy.

General Check-in Instructions

Please contact +628123288805 for check-in process and/or if you are having difficulties to find the property's location. =================================================== Hotel has a policy of not receiving any reservations made by non-married couples and that the married-couples has to present themselves with a valid government-issued identity prior to check-in such as Indonesian ID card (KTP suami-istri) / Marriage Certificate / wedding photos (foto-foto pernikahan). Failing/refusing to do so will result in the rejection of the reservation. =================================================== You may be required to present valid government-issued identification at check-in, along with a credit card or cash to cover deposits and incidentals. =================================================== Special requests are subject to property's availability at check-in and may cost additional charges. Property will charge an additional fee for each extra person on top of the reserved room's maximum capacity.
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General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00

Frequently asked question in @thome

What are available facilities at @thome?
There are top facilites at @thome such as AC, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at @thome?
The standard check-in time at @thome is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in @thome

Overall Rating & Reviews

From 498 verified guests reviews
7.2
Convenient
Fantastic
51
Very Good
188
Satisfying
30
Average
229
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

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strategic location (10)
friendly staffs (8)
clean room (6)
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Dl
Devi l. s. N. k.
Transit
9.7
/ 10
08 Dec 2023
Everything is okay, AC, coffee, tea, TV, room service, there is a bell at the front if you check in late, the room is clean, toilet and bathroom too, but less recommended for elderly guests because they have to climb stairs. For new families who want a minimal budget, highly recommended.
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Review photo of @thome from Devi L. S. N. K.

5 liked this review

Accommodation's Reply
15 Dec 2023
Dear Ms. Devi, Thank you for choosing @thome Surabaya as your choice of place to stay. We really appreciate your appreciation, and thank you for giving us a positive review. We really hope to be able to welcome you back to @thome Surabaya in the near future. Healthy and successful greetings always.
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FD
Fince D.
Transit
9.7
/ 10
08 Dec 2023
Recommendation for those looking for a comfortable place for the family, not recommended for the elderly because it's quite a lot of climbing stairs
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4 liked this review

Accommodation's Reply
15 Dec 2023
Dear Fince, Thank you for taking the time to share your experience of staying at @thome Surabaya. We are very happy that you had a pleasant stay with us. And we hope to welcome you back to @thome when you visit Surabaya. Healthy and successful greetings always.
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EG
Evo G.
9.7
/ 10
08 Jul 2023
For transit it is highly recommended. There is air conditioning. Even though the bathroom is outside. But there is a water heater. Steady at that price.
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6 liked this review

Accommodation's Reply
12 Jul 2023
With Regards Surahman, Warm Greetings from @thome Surabaya, thank you very much for the positive review given to us. We are very happy that you had a pleasant experience during your stay. Once again, thank you for this positive review. We look forward to serving you again in the near future. Healthy Greetings and Success always. 🙏
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MH
Muhamad H. N.
Holiday
8.8
/ 10
18 Jul 2023
The caretaker smiles cheaply, moreover, that's just according to the budget.
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5 liked this review

Accommodation's Reply
20 Jul 2023
Dear: Mr. Muh. Heldyn. Thank you for the positive review. We are very glad you enjoyed your time with us. And we always look forward to welcoming you back to @thome Surabaya. Greetings healthy and successful always.
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Sm
Siti m.
Holiday
8.5
/ 10
25 Dec 2023
Easy check in, a place near the city center for backpackers, really cheap prices.
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2 liked this review

Accommodation's Reply
04 Jan 2024
Dear: Mrs. Siti Mulyati, Thank you for staying at @thome Surabaya. Thank you for taking the time and giving us a positive review. We are very happy and honored to be able to serve you when you stay at @thome. And we look forward to welcoming you back when you visit Surabaya again. Healthy and successful greetings always, Mom.
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WE
Widiyanto E.
8.5
/ 10
17 Dec 2023
The rooms are clean, according to the price, recommended for backpackers. Not far from dinner stalls and minimarkets. It's just that there are a few mosquitoes.
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4 liked this review

Accommodation's Reply
19 Dec 2023
Dear: Mr. Widiyanto. Thank you for staying at @thome Surabaya. Thank you for taking the time and giving us a positive review. We are very happy and honored to be able to serve you when you stay at @thome. And we look forward to welcoming you back when you visit Surabaya again. Regards.
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Yona E. P.
8.1
/ 10
08 Oct 2023
Actually, for a place to stay at that price and the city center is really okay. It's clean but it smells bad of cigarette smoke. Service is also friendly.
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6 liked this review

Accommodation's Reply
15 Oct 2023
Dear: Ms. Yona. Thank you for staying at @thome and giving us a positive review and feedback. We really appreciate every suggestion and criticism from our valuable guests. Sorry for the inconvenience of the smell of cigarettes in the room, we will fix it next. We are very grateful for all your input, we wish you good health and success and we always look forward to welcoming you back.
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Mita
6.2
/ 10
05 Jun 2022
Too many mosquitoes in the room and bathroom, let alone the toilet.
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2 liked this review

Accommodation's Reply
06 Jun 2022
Dear : Ms. Mita, Thank you for sharing your stay experience. Sorry for the inconvenience, we inform you that we provide mosquito spray, if you need you can contact our receptionist. I hope you and your family are healthy and successful, thank you
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Ah
Awang h. p.
6
/ 10
28 Jun 2023
The old clerk gave the key.
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1 liked this review

Accommodation's Reply
12 Jul 2023
Dear: Mr. Awang. Sorry for the inconvenience, we thank you very much for the suggestions and input we will re-evaluate and will become feedback for our team's performance. Once again, thank you for staying at @thome Surabaya, and we always look forward to welcoming you back. Greetings Healthy and Success always for you and your family.
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NH
Nur H.
Holiday
6
/ 10
17 Jul 2022
Wrong AC position. Even above the bathroom. The toilet is broken it can't be flushed. The location is far from ampel religious tourism. Inside the shop. Not recommended.
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3 liked this review

Accommodation's Reply
22 Jul 2022
Dear Mr Nur, Thank you for staying at @thome. We apologize for the inconvenience, your complaint has been escalated to our related team. We really appreciate criticism and suggestions from our valued guests. We need to inform you that the distance of Ampel Religious Tourism is about 1.2 km from our place, with just 5 minutes driving or 15 minutes walking. I wish you good health and success always. Regards.
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