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Hakone Kowakien

Hotels
Finding rooms for you...
8,9
/10
Exceptional
289 reviews

What Guests Say About Their Stay

Tanner

10,0
/ 10
A nice getaway into the mountains of Hakone. The private onsens were really nice and relaxing (about $15 USD for an hour), easy to book too. The massage services were wonderful as well. My wife and I got breakfast and dinner included in our stay as well which had a pretty good variety and quality to it. Convenient too since there are not really any restaurants nearby but you can get to one if you take the bus or walk for a bit. Great staff, clean facilities. The washer dryer situation was rough. Washed well enough but the drying part didn't work so well.

Cathy

10,0
/ 10
Our stay at Hakone Kowakien was wonderful. Just to clarify we stay in the Hakone Kowakien Hotel. (Not the Ten-yu) I notice there were mix up of reviews when I was researching the hotel before our trip. The area around the hotel are breathtaking and the grounds beautiful. They are doing some work outside of the dining area while we were there so the windows are covered up and you don’t get a view while you are eating. We opted for breakfast and dinner during our stay. They had a good variety of food to choose from. I find I had a hard time trying everything because I get full long before that. It is a buffet so it does feel a bit chaotic and cafeteria like. But it worked well for us as a family. My son can eat whatever he likes. Our room was on the 5th floor overlooking the mountains and trees. It was a nice change of scenery after spending 5 nights in the middle of Tokyo. The rooms are minimal but clean and in great condition. We enjoyed the Onsen on the roof. I find it was a great way to wake up in the morning and wished I had stay longer to enjoy it. We also booked a private bath. For ¥2500 I highly recommend it if you are shy. We also made use of the pass to Yunessun. We only went to the part where you wear a bathing suit. Over all we enjoyed it. The change room and showers were clean. The pools are a little hit and miss. It has definitely passed its prime. It is worth a go if the hotel gives you free passes to go there but I would not pay much to go in otherwise.

Tanya

10,0
/ 10
Wonderful clean rooms, great dinner and breakfast Buffett! We all enjoyed a relaxing evening at the Yunessun
In the Area
See Map
1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Hakone Kowakien is a hotel is located at Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakone Kowakien

1297 Ninotaira Hakone-Machi,, Ashigarashimo-Gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407
Discover More Places
Lobby Hakone Kowakien
Lobby 2 Hakone Kowakien

Discover More About Hakone Kowakien

Location
Hakone Kowakien is a hotel is located at Hakone.

About Hakone Kowakien

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at Hakone Kowakien will also give you a pleasant stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hakone Kowakien is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hakone Kowakien.

All facilities in Hakone Kowakien

Bar, Cafe and Lounge Hakone Kowakien
Bar, Cafe and Lounge
Swimming Pool Hakone Kowakien
Swimming Pool
Entertainment Facility Hakone Kowakien
Entertainment Facility
Common Space Hakone Kowakien
Common Space
Lobby Hakone Kowakien
Lobby

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Garden
  • Outdoor pool
  • Spa
  • Sauna

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby

General

  • Parking
  • Lazy river
  • Terrace

Nearby Facilities

  • Gift shop
  • Shops

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Hakone Kowakien

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
, If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hakone Kowakien
150
Number of floors in Hakone Kowakien
6
Another facilities in Hakone Kowakien
Laundry service, Express check-in, Newspaper in lobby, Luggage storage, Multilingual staff

Frequently asked question in Hakone Kowakien

What are available facilities at Hakone Kowakien?
There are top facilites at Hakone Kowakien such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hakone Kowakien?
The standard check-in time at Hakone Kowakien is starting from 15:00 - 00:00 while the latest check-out time is at Before 10:00
Does Hakone Kowakien provide breakfast?
Yes, Hakone Kowakien provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hakone Kowakien?
Hakone Kowakien is a 4.0-star hotel.
How many floors does Hakone Kowakien have?
Hakone Kowakien has 6 floors.
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More Reviews from Other Guests in Hakone Kowakien

Overall Ratings & Reviews Hakone Kowakien

Traveloka (5)
Other sources (284)
9,0
Exceptional
From 284 reviews
Cleanliness

9,6

Room Comfort

9,6

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakone Kowakien

Number of reviews per page
20
40
Top reviews
Iffat
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Relaxing stay, enjoyed the private onsen.
Roland
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We enjoyed the Onsen and all the amenities
Steve
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stunning accommodation.
Mimi
icon-with Children
with Children
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice onsen and the beds were comfortable. The buffet was great.
Tanner
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A nice getaway into the mountains of Hakone. The private onsens were really nice and relaxing (about $15 USD for an hour), easy to book too. The massage services were wonderful as well. My wife and I got breakfast and dinner included in our stay as well which had a pretty good variety and quality to it. Convenient too since there are not really any restaurants nearby but you can get to one if you take the bus or walk for a bit. Great staff, clean facilities. The washer dryer situation was rough. Washed well enough but the drying part didn't work so well.
Read More
Cathy
icon-with Children
with Children
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our stay at Hakone Kowakien was wonderful. Just to clarify we stay in the Hakone Kowakien Hotel. (Not the Ten-yu) I notice there were mix up of reviews when I was researching the hotel before our trip. The area around the hotel are breathtaking and the grounds beautiful. They are doing some work outside of the dining area while we were there so the windows are covered up and you don’t get a view while you are eating. We opted for breakfast and dinner during our stay. They had a good variety of food to choose from. I find I had a hard time trying everything because I get full long before that. It is a buffet so it does feel a bit chaotic and cafeteria like. But it worked well for us as a family. My son can eat whatever he likes. Our room was on the 5th floor overlooking the mountains and trees. It was a nice change of scenery after spending 5 nights in the middle of Tokyo. The rooms are minimal but clean and in great condition. We enjoyed the Onsen on the roof. I find it was a great way to wake up in the morning and wished I had stay longer to enjoy it. We also booked a private bath. For ¥2500 I highly recommend it if you are shy. We also made use of the pass to Yunessun. We only went to the part where you wear a bathing suit. Over all we enjoyed it. The change room and showers were clean. The pools are a little hit and miss. It has definitely passed its prime. It is worth a go if the hotel gives you free passes to go there but I would not pay much to go in otherwise.
Read More
Pauline
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Best food i’ve ever had at a hotel buffet
Aaron
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel is convenient located across from Yunessen, so it’s served by many buses. The hotel was undergoing some significant renovations to its garden during our stay, and it sadly resulted in all of the curtains to be drawn in the restaurant for the meals. The breakfast and dinner buffet selection was somewhat basic and limited, coupled with the lack of any outside views, made the dining experience quite miserable considering the price that we paid for the room. The room itself was average - we expected toiletries such as body lotion to be provided at this class of hotel. There was free basic coffee in the lobby but the machine looked like it could do lattes and espressos - it just wasn’t turned on for guests. The outdoor onsen was very nice - I felt there was a missed opportunity for them to market it as an infinity onsen if they just removed those tall frosted glass. The garden was amazing though and the kids play area was very well done with sketching tablet feature. We had strangely minimal interactions with the staff - they helped with checking in but checkout was automated and luggage storage was also fully automated. Overall, it was a pleasant stay with the exception of the dining environment that was below expectation.
Read More
Tomomi
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had an embarrassing experience of trying to check into the Ten Yu hotel, which is the higher ended hotel with the same name. I wish they would have acknowledged that it “happens all the time” but all we felt was embarrassing and shame. Once checked into the Kowakien Hotel, everything was fine. But the initial embarrassment never left us. We did enjoy the onsen and food, and the location was perfect. Just don’t make the mistake we did… but the hotel is wonderful.
Read More
Michael
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Food was so-so. Hotel does not forward luggage with Yamato as others do. Location is pretty awkward and taxis unwilling to go there
Caroline
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent petit déjeuner et jardin magnifique.
volodymyr
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast and dinner are very good.
NELSON H
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Ok
Tanya
icon-with Children
with Children
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful clean rooms, great dinner and breakfast Buffett! We all enjoyed a relaxing evening at the Yunessun
Julia
icon-Family
Family
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast and dinner buffet included, beautiful garden and easy access to bus to rope line and hiking. Lovely outdoor Onsen as well as grand windows overlooking mountains and garden. Relaxing.
Gavin
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Cashless Hotel , good location for the cable car
ROSELLE
icon-Family
Family
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We are satisfied with the breakfast. I hope they serve ala carte for dinner. Not all guest are not into buffet.
Dave
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I had higher expectations but overall not bad. Beware this is a family resort so expect running screaming kids especially at dinner and breakfast.
Paresh
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Breakfast was great & onsen was clean, no fresh towel service at the onsen
Joanne
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful hotel
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hakone Kowakien

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Hakone Kowakien

Traveloka (5)
Other sources (284)
9,0
Exceptional
From 284 reviews
Cleanliness

9,6

Room Comfort

9,6

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakone Kowakien

Number of reviews per page
20
40
Top reviews
Iffat
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Relaxing stay, enjoyed the private onsen.
Roland
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We enjoyed the Onsen and all the amenities
Steve
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stunning accommodation.
Mimi
icon-with Children
with Children
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice onsen and the beds were comfortable. The buffet was great.
Tanner
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A nice getaway into the mountains of Hakone. The private onsens were really nice and relaxing (about $15 USD for an hour), easy to book too. The massage services were wonderful as well. My wife and I got breakfast and dinner included in our stay as well which had a pretty good variety and quality to it. Convenient too since there are not really any restaurants nearby but you can get to one if you take the bus or walk for a bit. Great staff, clean facilities. The washer dryer situation was rough. Washed well enough but the drying part didn't work so well.
Read More
Cathy
icon-with Children
with Children
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our stay at Hakone Kowakien was wonderful. Just to clarify we stay in the Hakone Kowakien Hotel. (Not the Ten-yu) I notice there were mix up of reviews when I was researching the hotel before our trip. The area around the hotel are breathtaking and the grounds beautiful. They are doing some work outside of the dining area while we were there so the windows are covered up and you don’t get a view while you are eating. We opted for breakfast and dinner during our stay. They had a good variety of food to choose from. I find I had a hard time trying everything because I get full long before that. It is a buffet so it does feel a bit chaotic and cafeteria like. But it worked well for us as a family. My son can eat whatever he likes. Our room was on the 5th floor overlooking the mountains and trees. It was a nice change of scenery after spending 5 nights in the middle of Tokyo. The rooms are minimal but clean and in great condition. We enjoyed the Onsen on the roof. I find it was a great way to wake up in the morning and wished I had stay longer to enjoy it. We also booked a private bath. For ¥2500 I highly recommend it if you are shy. We also made use of the pass to Yunessun. We only went to the part where you wear a bathing suit. Over all we enjoyed it. The change room and showers were clean. The pools are a little hit and miss. It has definitely passed its prime. It is worth a go if the hotel gives you free passes to go there but I would not pay much to go in otherwise.
Read More
Pauline
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Best food i’ve ever had at a hotel buffet
Aaron
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel is convenient located across from Yunessen, so it’s served by many buses. The hotel was undergoing some significant renovations to its garden during our stay, and it sadly resulted in all of the curtains to be drawn in the restaurant for the meals. The breakfast and dinner buffet selection was somewhat basic and limited, coupled with the lack of any outside views, made the dining experience quite miserable considering the price that we paid for the room. The room itself was average - we expected toiletries such as body lotion to be provided at this class of hotel. There was free basic coffee in the lobby but the machine looked like it could do lattes and espressos - it just wasn’t turned on for guests. The outdoor onsen was very nice - I felt there was a missed opportunity for them to market it as an infinity onsen if they just removed those tall frosted glass. The garden was amazing though and the kids play area was very well done with sketching tablet feature. We had strangely minimal interactions with the staff - they helped with checking in but checkout was automated and luggage storage was also fully automated. Overall, it was a pleasant stay with the exception of the dining environment that was below expectation.
Read More
Tomomi
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had an embarrassing experience of trying to check into the Ten Yu hotel, which is the higher ended hotel with the same name. I wish they would have acknowledged that it “happens all the time” but all we felt was embarrassing and shame. Once checked into the Kowakien Hotel, everything was fine. But the initial embarrassment never left us. We did enjoy the onsen and food, and the location was perfect. Just don’t make the mistake we did… but the hotel is wonderful.
Read More
Michael
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Food was so-so. Hotel does not forward luggage with Yamato as others do. Location is pretty awkward and taxis unwilling to go there
Caroline
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent petit déjeuner et jardin magnifique.
volodymyr
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast and dinner are very good.
NELSON H
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Ok
Tanya
icon-with Children
with Children
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful clean rooms, great dinner and breakfast Buffett! We all enjoyed a relaxing evening at the Yunessun
Julia
icon-Family
Family
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Breakfast and dinner buffet included, beautiful garden and easy access to bus to rope line and hiking. Lovely outdoor Onsen as well as grand windows overlooking mountains and garden. Relaxing.
Gavin
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Cashless Hotel , good location for the cable car
ROSELLE
icon-Family
Family
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We are satisfied with the breakfast. I hope they serve ala carte for dinner. Not all guest are not into buffet.
Dave
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I had higher expectations but overall not bad. Beware this is a family resort so expect running screaming kids especially at dinner and breakfast.
Paresh
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Breakfast was great & onsen was clean, no fresh towel service at the onsen
Joanne
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful hotel
Number of reviews per page
20
40