Casa Malca

Hotels
9,2
/10
Exceptional
455 reviews

What Guests Say About Their Stay

Samantha

10,0
/ 10
My husband and I absolutely loved our stay at Casa Malca. While the property may lack some of the amenities of other hotels on Tulum Beach Rd., Casa Malca features artworks from the renowned collector Lio Malca’s personal collection in the hotel and around the grounds, so it’s a must for art enthusiasts. Additionally, the staff are all extraordinary, addressing us by name and attending to every detail of our stay.

galina

10,0
/ 10
Our stay at Casa Malca was absolutely wonderful from beginning to end. From the moment we arrived, we felt welcomed and cared for, and that feeling stayed with us throughout our entire stay. The property itself is truly unique — a perfect mix of art, design, and nature. It has a relaxing and peaceful atmosphere that makes it easy to disconnect and simply enjoy the surroundings. Every corner of the resort feels thoughtfully curated, yet warm and inviting at the same time. Our room was huge, beautifully designed, and extremely comfortable. The beds were especially cozy, making it easy to unwind and get a great night’s sleep after long days by the sea. The staff was exceptional — genuinely kind, attentive, and always ready to help. From the front desk team to the restaurant staff and the people working on the beach, everyone went above and beyond to make sure we had the best experience possible. The beach was beautiful, with soft sand and stunning views. Even though there were waves during our stay, it only added to the charm and natural beauty of the setting. Overall, Casa Malca is a special place that offers a perfect combination of comfort, tranquility, and character. We left with amazing memories and would absolutely love to return.

Katherine

10,0
/ 10
My room was unique, well appointed, and had an amazing garden/jungle view!! The staff could not have been more accommodating and pleasant. The beach was as beautiful as some I’ve seen in Hawaii and I would highly recommend this cool property!
In the Area
See Map
Carretera Tulum-Boca Paila Km 9.5, Tulum, Estado de Quintana Roo, Mexico, 77780

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Casa Malca is a hotel is located at Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Casa Malca

Carretera Tulum-Boca Paila Km 9.5, Tulum, Estado de Quintana Roo, Mexico, 77780
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Lobby Casa Malca
Lobby 2 Casa Malca

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General


Near Tulum Beach

Location


With a stay at Casa Malca in Tulum, you'll be 0.3 mi (0.6 km) from Sian Ka'an Biosphere Reserve and 7.8 mi (12.5 km) from Tulum Mayan Ruins. This beach hotel is 8.4 mi (13.5 km) from Gran Cenote and 16.3 mi (26.3 km) from Xel-Há Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Tulum Beach - 0.1 km / 0.1 mi
Sian Ka'an Biosphere Reserve - 0.6 km / 0.3 mi
Ven a la Luz Sculpture - 2.4 km / 1.5 mi
Playa Akun - 3.6 km / 2.2 mi
Beach - 5 km / 3.1 mi
SFER IK - 5.7 km / 3.5 mi
Jaguar Park - 6.4 km / 4 mi
Tulum National Park - 6.5 km / 4.1 mi
Jaguar Viewpoint Tulum - 6.6 km / 4.1 mi
Acceso al Parque Jaguar - 6.6 km / 4.1 mi
Las Palmas Public Beach - 7.9 km / 4.9 mi
Hunab Lifestyle Center - 8.6 km / 5.4 mi
Playa Paraiso - 8.8 km / 5.5 mi
Holistika Art Walk - 10.5 km / 6.5 mi
Dos Aguas Park - 11.1 km / 6.9 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 49.1 km / 30.5 mi
Cancun Intl. Airport (CUN) - 126.6 km / 78.7 mi

The preferred airport for Casa Malca is Cancun Intl. Airport (CUN).

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tulum? This hotel has 1292 square feet (120 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy Fusion cuisine at Philosophy, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 8 AM to 11 AM.

Rooms


Make yourself at home in one of the 70 individually decorated guestrooms, featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

All facilities in Casa Malca

Swimming Pool Casa Malca
Swimming Pool
Entertainment Facility Casa Malca
Entertainment Facility
Fitness Center Casa Malca
Fitness Center
Functional Hall Casa Malca
Functional Hall
Common Space Casa Malca
Common Space

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Indoor pool
  • Wine release events
  • Garden
  • Beach towel
  • Picnic area
  • Library
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Beach cabanas
  • Pool cabanas

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service
  • Welcoming drinks

General

  • Banquet
  • Ballroom
  • Reception hall
  • Terrace
  • Microwave (shared)
  • Smoking area
  • Parking

Sports and Recreations

  • Fitness center
  • Paddle tennis
  • Beach volleyball
  • Volleyball
  • Billiard

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Conference rooms

Transportation

  • Bicycle storage
  • Airport transfer
  • Secure parking

Public Facilities

  • Coffee/tea in lobby
  • Parking
  • Safety deposit box

Family-friendly Facilities

  • Children games
  • Children pool

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Casa Malca

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Casa Malca
70
Number of floors in Casa Malca
2
Another facilities in Casa Malca
Romantic proposal packages, Outdoor pool, Indoor pool, Wine release events, Garden

Frequently asked question in Casa Malca

What are available facilities at Casa Malca?
There are top facilites at Casa Malca such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Casa Malca?
The standard check-in time at Casa Malca is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Casa Malca provide breakfast?
Yes, Casa Malca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Casa Malca?
Casa Malca is a 5.0-star hotel.
How many floors does Casa Malca have?
Casa Malca has 2 floors.
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More Reviews from Other Guests in Casa Malca

9,2
Exceptional
From 455 reviews
Cleanliness

9,4

Room Comfort

9,0

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Casa Malca

Number of reviews per page
20
40
Top reviews
Samantha
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My husband and I absolutely loved our stay at Casa Malca. While the property may lack some of the amenities of other hotels on Tulum Beach Rd., Casa Malca features artworks from the renowned collector Lio Malca’s personal collection in the hotel and around the grounds, so it’s a must for art enthusiasts. Additionally, the staff are all extraordinary, addressing us by name and attending to every detail of our stay.
Read More
galina
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our stay at Casa Malca was absolutely wonderful from beginning to end. From the moment we arrived, we felt welcomed and cared for, and that feeling stayed with us throughout our entire stay. The property itself is truly unique — a perfect mix of art, design, and nature. It has a relaxing and peaceful atmosphere that makes it easy to disconnect and simply enjoy the surroundings. Every corner of the resort feels thoughtfully curated, yet warm and inviting at the same time. Our room was huge, beautifully designed, and extremely comfortable. The beds were especially cozy, making it easy to unwind and get a great night’s sleep after long days by the sea. The staff was exceptional — genuinely kind, attentive, and always ready to help. From the front desk team to the restaurant staff and the people working on the beach, everyone went above and beyond to make sure we had the best experience possible. The beach was beautiful, with soft sand and stunning views. Even though there were waves during our stay, it only added to the charm and natural beauty of the setting. Overall, Casa Malca is a special place that offers a perfect combination of comfort, tranquility, and character. We left with amazing memories and would absolutely love to return.
Read More
richard
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was great, the hotel was not too crowded so it was enjoyable.
Hazal
icon-with Partner
with Partner
2,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Unfortunately, our experience did not meet expectations, especially considering the price point. Housekeeping was not properly carried out. Only the bed linens were changed; the trash was not collected, and the floors were covered with hair, which was quite disappointing in terms of cleanliness. There was only one restaurant open during our stay, and this was not communicated clearly at check-in. We were told that we would be contacted and our phone number was taken, but we were never reached. Although this was our honeymoon, no small gesture or acknowledgment was made, which we found disappointing. Overall, the hotel feels extremely overpriced for what it offers. The room was dark, poorly ventilated, and had an unpleasant smell, making it uncomfortable to stay in for long periods. Service was also inconsistent. Unless a tip was given, it was very difficult to find a waiter, and on some occasions, orders took hours to arrive or never arrived at all. The menu was very limited as well. Overall, this was a very unusual experience, and unfortunately, it did not feel worthy of a destination as special as Tulum.
Read More
Bradley
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Our experience at Casa Malca was great. We checked out from another
Katherine
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

My room was unique, well appointed, and had an amazing garden/jungle view!! The staff could not have been more accommodating and pleasant. The beach was as beautiful as some I’ve seen in Hawaii and I would highly recommend this cool property!
Sara
icon-with Partner
with Partner
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

My stay at Hotel Casa Malca was outstanding. The staff were incredible, and the concierge service was on top of everything — always checking in, always available, and there for us 24/7. The food was excellent, and everything was perfect. I would definitely go back anytime.
Yadimar
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room and the staff were amazing.
Edward
icon-Leisure
Leisure
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

One of the most beautiful properties we’ve stayed in Tulum. The room and beach area.
Luz
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Amazing facilities. Everyone was so nice and hepful. Amazing good and service. Thr beachfront from here is so peaceful.
Tanquil
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was beyond our expectations! Perfect. The staff was amazing! The whole place was simply magical!
shahbaz
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Amazing staff, great service and overall Amazing experience!! Angel conceirage really helpful throughout our stay 10/10✨️
lisandra
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We enjoyed our stay in Casa Malca , the hotel is clean and relaxing , the only thing to mention is the food in the hotel , it's really EXPENSIVE and the taste is just OK. But we had lunch and dinner at the hotel next to for half of the price and amazing food .
Aira Mae
icon-Leisure
Leisure
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

From the staff to the hotel … everything was perfect. Loved their breakfast . Great food and restaurant
JORGE HUMBERTO
icon-Leisure
Leisure
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Awesome service
Yan
10,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great staff
Ivan
icon-Leisure
Leisure
10,0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

One of the kind
Julie
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

This place was perfect and absolutely stunning! Me and my guests had the most amazing experience. Yvan and his staff gave 10 out of 10 customer service. On my way out I wanted to leave a few more tips to the staff and bell boys but my taxi was already waiting half an hour so I had to rush out. I had the best time, thank you so much for having us!
Read More
Cristobal
icon-Leisure
Leisure
10,0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

One of the best places I’ve stayed at in Tulum!
Jorge Andres
10,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Amazing
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Casa Malca

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,2
Exceptional
From 455 reviews
Cleanliness

9,4

Room Comfort

9,0

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Casa Malca

Number of reviews per page
20
40
Top reviews
Samantha
icon-Family
Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My husband and I absolutely loved our stay at Casa Malca. While the property may lack some of the amenities of other hotels on Tulum Beach Rd., Casa Malca features artworks from the renowned collector Lio Malca’s personal collection in the hotel and around the grounds, so it’s a must for art enthusiasts. Additionally, the staff are all extraordinary, addressing us by name and attending to every detail of our stay.
Read More
galina
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our stay at Casa Malca was absolutely wonderful from beginning to end. From the moment we arrived, we felt welcomed and cared for, and that feeling stayed with us throughout our entire stay. The property itself is truly unique — a perfect mix of art, design, and nature. It has a relaxing and peaceful atmosphere that makes it easy to disconnect and simply enjoy the surroundings. Every corner of the resort feels thoughtfully curated, yet warm and inviting at the same time. Our room was huge, beautifully designed, and extremely comfortable. The beds were especially cozy, making it easy to unwind and get a great night’s sleep after long days by the sea. The staff was exceptional — genuinely kind, attentive, and always ready to help. From the front desk team to the restaurant staff and the people working on the beach, everyone went above and beyond to make sure we had the best experience possible. The beach was beautiful, with soft sand and stunning views. Even though there were waves during our stay, it only added to the charm and natural beauty of the setting. Overall, Casa Malca is a special place that offers a perfect combination of comfort, tranquility, and character. We left with amazing memories and would absolutely love to return.
Read More
richard
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was great, the hotel was not too crowded so it was enjoyable.
Hazal
icon-with Partner
with Partner
2,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Unfortunately, our experience did not meet expectations, especially considering the price point. Housekeeping was not properly carried out. Only the bed linens were changed; the trash was not collected, and the floors were covered with hair, which was quite disappointing in terms of cleanliness. There was only one restaurant open during our stay, and this was not communicated clearly at check-in. We were told that we would be contacted and our phone number was taken, but we were never reached. Although this was our honeymoon, no small gesture or acknowledgment was made, which we found disappointing. Overall, the hotel feels extremely overpriced for what it offers. The room was dark, poorly ventilated, and had an unpleasant smell, making it uncomfortable to stay in for long periods. Service was also inconsistent. Unless a tip was given, it was very difficult to find a waiter, and on some occasions, orders took hours to arrive or never arrived at all. The menu was very limited as well. Overall, this was a very unusual experience, and unfortunately, it did not feel worthy of a destination as special as Tulum.
Read More
Bradley
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Our experience at Casa Malca was great. We checked out from another
Katherine
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

My room was unique, well appointed, and had an amazing garden/jungle view!! The staff could not have been more accommodating and pleasant. The beach was as beautiful as some I’ve seen in Hawaii and I would highly recommend this cool property!
Sara
icon-with Partner
with Partner
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

My stay at Hotel Casa Malca was outstanding. The staff were incredible, and the concierge service was on top of everything — always checking in, always available, and there for us 24/7. The food was excellent, and everything was perfect. I would definitely go back anytime.
Yadimar
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room and the staff were amazing.
Edward
icon-Leisure
Leisure
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

One of the most beautiful properties we’ve stayed in Tulum. The room and beach area.
Luz
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Amazing facilities. Everyone was so nice and hepful. Amazing good and service. Thr beachfront from here is so peaceful.
Tanquil
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was beyond our expectations! Perfect. The staff was amazing! The whole place was simply magical!
shahbaz
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Amazing staff, great service and overall Amazing experience!! Angel conceirage really helpful throughout our stay 10/10✨️
lisandra
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We enjoyed our stay in Casa Malca , the hotel is clean and relaxing , the only thing to mention is the food in the hotel , it's really EXPENSIVE and the taste is just OK. But we had lunch and dinner at the hotel next to for half of the price and amazing food .
Aira Mae
icon-Leisure
Leisure
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

From the staff to the hotel … everything was perfect. Loved their breakfast . Great food and restaurant
JORGE HUMBERTO
icon-Leisure
Leisure
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Awesome service
Yan
10,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great staff
Ivan
icon-Leisure
Leisure
10,0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

One of the kind
Julie
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

This place was perfect and absolutely stunning! Me and my guests had the most amazing experience. Yvan and his staff gave 10 out of 10 customer service. On my way out I wanted to leave a few more tips to the staff and bell boys but my taxi was already waiting half an hour so I had to rush out. I had the best time, thank you so much for having us!
Read More
Cristobal
icon-Leisure
Leisure
10,0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

One of the best places I’ve stayed at in Tulum!
Jorge Andres
10,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Amazing
Number of reviews per page
20
40