Casa Malca

Hotels
9,0
/10
Exceptional
410 reviews

What Guests Say About Their Stay

shahbaz
10,0
/ 10
Amazing staff, great service and overall Amazing experience!! Angel conceirage really helpful throughout our stay 10/10✨️
Aira Mae
10,0
/ 10
From the staff to the hotel … everything was perfect. Loved their breakfast . Great food and restaurant
Julie
10,0
/ 10
This place was perfect and absolutely stunning! Me and my guests had the most amazing experience. Yvan and his staff gave 10 out of 10 customer service. On my way out I wanted to leave a few more tips to the staff and bell boys but my taxi was already waiting half an hour so I had to rush out. I had the best time, thank you so much for having us!
In the Area
See Map
Carretera Tulum-Boca Paila Km 9.5, Tulum, Estado de Quintana Roo, Mexico, 77780

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Casa Malca is a hotel is located at Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Casa Malca

Carretera Tulum-Boca Paila Km 9.5, Tulum, Estado de Quintana Roo, Mexico, 77780
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Discover More About Casa Malca

Location


Casa Malca is a hotel is located at Tulum.

About Casa Malca

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Casa Malca exclusively for you.

Casa Malca is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Casa Malca.

All facilities in Casa Malca

Others Casa Malca
Others

Things to Do

  • Romantic proposal packages
  • Hot tub
  • Outdoor pool
  • Indoor pool
  • Wine release events
  • Garden
  • Beach towel
  • Library
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Beach cabanas
  • Pool cabanas

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Welcoming drinks

General

  • Banquet
  • Ballroom
  • Reception hall
  • Terrace
  • Microwave (shared)
  • Smoking area
  • Parking

Business Facilities

  • Conference center
  • Business center
  • Meeting facilities
  • Conference room
  • Meeting rooms
  • Conference rooms

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Restaurant
  • Safety deposit box

Family-friendly Facilities

  • Children games
  • Children pool

Food and Drinks

  • Bar
  • Breakfast

Sports and Recreations

  • Fitness center
  • Billiard

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Casa Malca

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: USD 420 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Casa Malca
70
Number of floors in Casa Malca
2
Another facilities in Casa Malca
Romantic proposal packages, Hot tub, Outdoor pool, Indoor pool, Wine release events

Frequently asked question in Casa Malca

What are available facilities at Casa Malca?
There are top facilites at Casa Malca such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Casa Malca?
The standard check-in time at Casa Malca is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Casa Malca provide breakfast?
Yes, Casa Malca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Casa Malca?
Casa Malca is a 5.0-star hotel.
How many floors does Casa Malca have?
Casa Malca has 2 floors.
See All

More Reviews from Other Guests in Casa Malca

9,0
Exceptional
From 410 reviews
Cleanliness

9,2

Room Comfort

9,0

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
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Traveler Reviews Casa Malca

Number of reviews per page
20
40
Top reviews
shahbaz
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing staff, great service and overall Amazing experience!! Angel conceirage really helpful throughout our stay 10/10✨️
lisandra
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We enjoyed our stay in Casa Malca , the hotel is clean and relaxing , the only thing to mention is the food in the hotel , it's really EXPENSIVE and the taste is just OK. But we had lunch and dinner at the hotel next to for half of the price and amazing food .
Aira Mae
icon-Leisure
Leisure
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

From the staff to the hotel … everything was perfect. Loved their breakfast . Great food and restaurant
JORGE HUMBERTO
icon-Leisure
Leisure
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Awesome service
Yan
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff
Ivan
icon-Leisure
Leisure
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

One of the kind
Julie
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This place was perfect and absolutely stunning! Me and my guests had the most amazing experience. Yvan and his staff gave 10 out of 10 customer service. On my way out I wanted to leave a few more tips to the staff and bell boys but my taxi was already waiting half an hour so I had to rush out. I had the best time, thank you so much for having us!
Read More
Cristobal
icon-Leisure
Leisure
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

One of the best places I’ve stayed at in Tulum!
Jorge Andres
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Amazing
Sergei
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

it was better when i stayed 3 yeas ago.
AUBREY
10,0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Awesome, great staff
Cristiane
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great place to enjoy life. Treated like a royal couple.
Raffaele
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I did not receive an upgrade!
abraham
10,0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Amazing week end getaway with my wife, best hotel in tulum by far. Impossible to come back to tulum and not staying in casa malca! Congrats guys and all staff
Ivana
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

AMAZING property with even better staff. Would recommend. Beaches were beautiful, spa had a cold plunge, sauna, steam and jacuzzi that we utilized everyday. Staff was super friendly and attentive. Shops and restaurants surround the area making it a great location. Hope to be back some day!
Christos
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The hotel was really nice, and the beach area was the best of tulum. The front desk was also amazing to us and the whatsapping was so convenient. The only hiccups we had were that breakfast took over an hour to come to our table, while other tables received there’s first even though they arrived way after us. Also, the beach service was slow on the second day. Otherwise we’ll be back and we can’t wait for the return!
Read More
Paulo
10,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Wonderful. Beautiful and well decorated property. Very friendly and professional staff. Food was delicious. We fel very welcomed the moment we set foor on the property. Highly recommend for adults and families.
Danielle
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great experience
Caroline
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Beautiful property with lush landscaping. Beach and sand was perfection!!
Izabela
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Everything was great. A bit slow room service but outerwise excellent hotel.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Casa Malca

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,0
Exceptional
From 410 reviews
Cleanliness

9,2

Room Comfort

9,0

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Casa Malca

Number of reviews per page
20
40
Top reviews
shahbaz
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing staff, great service and overall Amazing experience!! Angel conceirage really helpful throughout our stay 10/10✨️
lisandra
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We enjoyed our stay in Casa Malca , the hotel is clean and relaxing , the only thing to mention is the food in the hotel , it's really EXPENSIVE and the taste is just OK. But we had lunch and dinner at the hotel next to for half of the price and amazing food .
Aira Mae
icon-Leisure
Leisure
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

From the staff to the hotel … everything was perfect. Loved their breakfast . Great food and restaurant
JORGE HUMBERTO
icon-Leisure
Leisure
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Awesome service
Yan
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff
Ivan
icon-Leisure
Leisure
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

One of the kind
Julie
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This place was perfect and absolutely stunning! Me and my guests had the most amazing experience. Yvan and his staff gave 10 out of 10 customer service. On my way out I wanted to leave a few more tips to the staff and bell boys but my taxi was already waiting half an hour so I had to rush out. I had the best time, thank you so much for having us!
Read More
Cristobal
icon-Leisure
Leisure
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

One of the best places I’ve stayed at in Tulum!
Jorge Andres
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Amazing
Sergei
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

it was better when i stayed 3 yeas ago.
AUBREY
10,0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Awesome, great staff
Cristiane
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great place to enjoy life. Treated like a royal couple.
Raffaele
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I did not receive an upgrade!
abraham
10,0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Amazing week end getaway with my wife, best hotel in tulum by far. Impossible to come back to tulum and not staying in casa malca! Congrats guys and all staff
Ivana
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

AMAZING property with even better staff. Would recommend. Beaches were beautiful, spa had a cold plunge, sauna, steam and jacuzzi that we utilized everyday. Staff was super friendly and attentive. Shops and restaurants surround the area making it a great location. Hope to be back some day!
Christos
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The hotel was really nice, and the beach area was the best of tulum. The front desk was also amazing to us and the whatsapping was so convenient. The only hiccups we had were that breakfast took over an hour to come to our table, while other tables received there’s first even though they arrived way after us. Also, the beach service was slow on the second day. Otherwise we’ll be back and we can’t wait for the return!
Read More
Paulo
10,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Wonderful. Beautiful and well decorated property. Very friendly and professional staff. Food was delicious. We fel very welcomed the moment we set foor on the property. Highly recommend for adults and families.
Danielle
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great experience
Caroline
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Beautiful property with lush landscaping. Beach and sand was perfection!!
Izabela
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Everything was great. A bit slow room service but outerwise excellent hotel.
Number of reviews per page
20
40