Grand Hotel Amrâth Amsterdam

Room size was huge! Really tall ceilings. I’m not a fan of the shower in bathtub but quality was great. Love the decor of the building. As it is the old shipping Company building in Amsterdam you have to expect the decor to be traditional and heritage style as is the appearance of the building. Good stay. Close to cool areas for eating

The hotel is a jaw dropping early twentieth century architectural marvel. Walking up the stairs and seeing the stained glass ceiling at the top felt like living history. Not only that, but the staff was personable and very helpful and attentive, the room was clean, airy, quiet, and comfortable, and the breakfast each morning was fantastic. If I could give extra stars I would.

A beautiful old-world hotel with incredible character. The atmosphere was timeless, and the staff and service were absolute perfection from start to finish. Highly recommend for anyone looking for a memorable, classic stay

Unable to control AC temperature to my preference Had to change rooms from pre Mimi room to lower grade room

Be advised this is a Historic building and not great for anyone with mobility issues the 8 high entry steps without hand rails could be an issue for some they were for my 80 yr old mother, also the emergency stairs inside the hotel which has only 1 very slow elevator are very steep and narrow. I booked 2 deluxe canal view rooms but was given one room on the first floor and a second which I suspect was not a deluxe on the 3rd floor so our family was separated. We stayed only 1 night so we didn’t feel we needed to make a fuss about it but the situation should not have happened in the first place. It’s not near any of the museums so a taxi ride ($30-$50 ea way) was needed to get to many of the attractions we wanted to see but if you are wanting to be close to the train station it’s a great location. The breakfast was way to $$$ so we found many eateries within walking distance but the area is very dirty trash everywhere homeless sleeping in the alley ways and bridges.

Free mint ni bar soda and mineral waters with coffee and tea machines in the room

Great Location!

Incredible historic building moments from grand Station

Really cool building, good location, staff all really nice and helpful.

We had a fantastic stay at the Grand Hotel. The location was excellent, making it easy to walk to the main attractions, restaurants and Amsterdam Central Station. The staff were extremely friendly and helpful throughout our stay, always happy to answer questions and offer assistance. Our room was clean, the bed was very comfortable, and everything we needed was provided. Overall, it was a great experience and I wouldn’t hesitate to stay here again or recommend it to anyone visiting Amsterdam.

Great

Our stay at this hotel was absolutely wonderful from beginning to end. The staff was incredibly welcoming, professional, and always ready to help with a smile. Check-in was quick and seamless, making us feel right at home as soon as we arrived. The room was spotless, spacious, and beautifully maintained, with a very comfortable bed and all the amenities we needed. The hotel’s facilities were excellent, and every area was clean and well cared for. We especially appreciated the attention to detail and the relaxing atmosphere throughout our stay. The location was also perfect, making it easy to explore the surrounding area while still enjoying a peaceful and comfortable place to return to each day. What truly made this hotel stand out was the exceptional customer service. Every staff member we encountered went above and beyond to ensure we had a great experience. We couldn’t have asked for a better stay and would highly recommend this hotel to anyone looking for outstanding service, comfort, and value. We will definitely be returning on our next visit!

Very nice hotel, lots of old world charm.

I have stayed at this hotel about five times over the last few years. Lovely location and great staff and a unique historic property which I love as I like boutique historic hotels. Just lovely.

No complaint. Job well done.

We booked this hotel because it had a swimming pool. On arrival we found out it was out of order. There was also no water at all in any of the rooms or public areas on the day of our arrival so we couldn’t wash or use the toilet and the staff did not provide any updates despite confirming they would let us know when it was fixed. The room was dusty in places, the beds poor and certainly not a 5 star hotel. Breakfast was the only good part.

Very unique property with lots of history. Would have liked to read more about it. Tea and coffee brought to room in evening was a nice touch and free mini bar. Swimming pool was out of action which was disappointing (but Expedia who didn't tell us rather than hotel and the hotel did have a work-around in place to go to a neighbour hotel). We arrived before check in and left luggage, then returned to see if we could check in early (couldn't) then again to check in; each time, quite a wait to be seen to which was frustrating. Staff very friendly. Shower was poor and could have done with a fully frosted door on bathroom as sharing room with my son and better door.

Great stay

Having booked a trip with my 6 year old daughter, noting the temperature was 32 degrees, we made the decision to pay a premium price and stay in order to use the swimming pool. On the day of travel the hotel contacted us asking us to online check in, with a small note at bottom saying the pool is closed. Whilst this is I’m sure not avoidable, when we attempted to book they stated they would get back in touch in 3 hours after discussing with the reservations team. Hours then days passed, no response to my numerous calls and emails. With no option but to check in we were placed in a dated but clean room 802, next do to the creaky lift, which kept us up all night. As we boarded our ferry home 2 days after our arrival Expedia contacted us to approve a hotel change due to the facilities not being as described. Shame it wasn’t done before our trip was over. I have arranged a call back when we arrive home. Whilst we made the most of the trip it left a bitter taste, knowing we could have stayed in a neighbouring hotel for over £90 less, had we not wanted the pool. The website still states the hotel has a pool, I just wouldn’t count on it.

The elevator woke us up both nights we spent there. There was no hot water on the first night when I wanted to take a shower (they were fixing something but didn't let the guests know). I had to ask for soap. Not a 5 star experience. Location is good. Breakfast was very good.