Shangri La Mactan Cebu

Clean nice place and I loved the breakfast.

Tip top

The best of the best. Very clean property and rooms, very nice and attentive staff. Amazing food, beautiful beach, activities on site. It’s hard to leave this place because you can just stay here all day. Multiple restaurants which all serve great food. I recommend the ocean wing upgrade with ocean lounge upgrade for a little peace and quiet.

The beach is just amazing. Been to different hotels but Shangrila stood out best.

Beautiful property with attentive service!

What an amazing resort and stay. Do much to do, snd so much of it was included in our stay. Highly recommended.

Upon arrival, I was greeted very warmly, and I immediately felt comfortable and safe on the property. The receptionist was very kind and upgraded my room, which was a wonderful surprise and greatly appreciated. The property itself is beautiful, and the room was also very nice, comfortable, and well maintained. The grounds are large, so depending on where your room is located, it can be a bit of a walk to and from the main lobby and dining areas. The outdoor dining was a highlight, and the buffet and evening show were especially memorable. The show itself was spectacular, with an excellent presentation featuring the culture and traditions of the different islands of the Philippines. It was definitely one of the highlights of my stay. I also think the beach is one of the nicer hotel beaches in Mactan. While I wouldn’t say the beach itself is anything extraordinary, it is pleasant and adds to the beauty of the resort. The gym was pretty good and had what I needed for a workout, although some areas and equipment could use a bit of an upgrade. If your plan is to stay mainly on the hotel grounds and enjoy the resort, this is a very nice place to stay. There are also a few local sights worth seeing. However, beyond that, I personally would not choose Mactan as a destination primarily for sightseeing. Overall, I had a very enjoyable stay. The warm welcome, beautiful property, room upgrade, outdoor dining, and spectacular evening show made for a memorable experience.

I highly recommend this Hotel for foreign and Balikbayan guests. The staff are very friendly and courteous and the amenities are world class!!

Overall, this property is great, it’s very clean very well maintained. There is a lot of staff so that means the staff to guest ratio is really good, the staff is always friendly happy and upbeat, the location is pretty convenient, I like the beach and I like the amenities. This is the fourth Shangri-La property that I have stayed at and so far every single one has either met or exceeded my expectations. Good brand and I wish they had locations in the us

Well mannered staffs. Well maintained facilities.

The hotel is, as always, an excellent place to stay. I make it a point to stay here every time I come home. The food is great, the staff are incredibly helpful and friendly, and the oceanfront is the best in the city. I always enjoy my stay and highly recommend this hotel to anyone visiting the area.

Shangri-la Mactan is my home away from home! I can't articulate enough how I'm so in love with this place. From the staff , the food and the beauty of the place - SUPER COMFORTING! Thank you so much for always being so kind to us . You are so lucky to have the BEST STAFF . See you soon!

Open air hotel that offers 5-star amenities. Incredible location in an otherwise sad country because of the prevalence of poverty.

staff is very professional, helpful and courteous.

My stay was Fantastic they took care of every need. The staff was on point and very knowledgeable

Luxury... we stayed here at the end of a 2 week trip and we didn't leave the hotel. It has everything from great food to beautiful beach area and all the property activities were fabulous 👌 You wont be disappointed.

I will definitely be staying here again on my next trip to the Philippines. The staff was very respectful, attentive to my needs and questions. The service at the Aqcua restaurant was so great, each morning we were greeted with a warm welcome and they remembered our drink preference every time. The front desk personnel were very friendly and helpful as well. The lobby lounge was great for a shake or a smoothie anytime. The lobby was surprisingly cool with a nice breeze flowing through. The room was nice and had everything we needed. The one and only drawback for me was the bed was too firm, for me. We were in the ocean side wing, next time I’m requesting an ocean view room instead of the garden view. 5 stars from me on this property and will definitely stay there again.

It was amazing..staff were great amd always helpful. We stayed at the main wing deluxe family room and it was spacious. It even fit an extra bed. There was a separate living area and a balcony. Our view was beautiful. Beds were so comfy. Therw was complimentary water bottles and snacks. The whole place was lovely. Amenities were.top notch. I love that theres a marine sanctuary and love feesing the fish.i wanna go back someday.

Always a pleasant stay. Great amenities, amazing dinner and breakfast buffets and friendly staff. Plenty of activities for the kids to keep them entertained on the property. I would recommend.

Service was amazing. Staff was always accommodating and made everything feel special