Pan Pacific Orchard, Singapore

Sustainable Hotel
8,8
/10
Very Good
442 reviews

What Guests Say About Their Stay

D***l

10,0
/ 10
I stayed at Pan Pacific Orchard and had a great experience. The hotel design is stunning and very unique, with lots of greenery that makes the atmosphere feel relaxing and luxurious. The room was comfortable and well designed, and the staff were attentive and friendly. Overall it was a memorable stay and I would happily return.

I***I

10,0
/ 10
Everything was perfect! From check-in, breakfast, club facilities, and the very spacious room.
See original

i***a

10,0
/ 10
The Pan Pacific Orchard has always been my go-to hotel whenever I visit Singapore—I never stay anywhere else. The location is close to Orchard Road but pleasantly quiet. The service is excellent, everything is impressive, and the architecture speaks for itself. The swimming pool is unique—definitely an amazing place overall.

Dilla W. R.

10,0
/ 10
We stayed there for three days. It was great value for the money, with excellent service and the best view from the room.

Romaine

10,0
/ 10
Incredible hotel! The rooms are beautifully designed, and the view of the architecture from the balcony is absolutely breathtaking. The staff are extremely friendly and welcoming. I would 100% recommend this place!
In the Area
See Map
10 Claymore Road, Orchard, Singapore, 229540

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Pan Pacific Orchard, Singapore is a hotel is located at Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Pan Pacific Orchard, Singapore

10 Claymore Road, Orchard, Singapore, 229540
Discover More Places
Lobby Pan Pacific Orchard, Singapore
Exterior 2 Pan Pacific Orchard, Singapore

Discover More About Pan Pacific Orchard, Singapore

Overview of Pan Pacific Orchard, Singapore

Pan Pacific Orchard is one of the Prix Versailles World’s Most Beautiful Hotels, recognised with multiple accolades for its excellence in both design and hospitality. Lush with over 12,000sqm of foliage, this urban oasis redefines the Orchard Road skyline with its iconic biophilic architecture. The 343-key hotel boasts four nature-inspired vertical terraces—Forest, Beach, Garden, and Cloud—each offering a differentiated experience across unique environments. Guests staying in selected room and suite tiers can also enjoy access to the Pacific Club Lounge, which encompasses exclusive privileges.

At the Forest Terrace, enjoy vibrant Mediterranean cuisine at signature restaurant Mosella, or savour local delights at alfresco lounge Pacific Breeze. The Beach Terrace delivers a resort-like escape in the city with its stunning lagoon pool, and a holistic range of wellness facilities such as St. Gregory Spa, a fully-equipped indoor gym, and an outdoor gym. The Garden Terrace features a manicured lawnscape alongside premium wine lounge, Park90, while at the top, the Cloud Terrace houses Singapore’s highest pillarless ballroom, the Claymore Ballroom.

Why You Should Stay at Pan Pacific Orchard

Staying at Pan Pacific Orchard means immersing yourself in luxury and convenience. The hotel's strategic location allows easy access to some of Singapore's best shopping, dining, and entertainment options. Imagine stepping out of your hotel and being just minutes away from iconic malls like ION Orchard and Ngee Ann City, where you can shop for everything from high-end fashion to local souvenirs.

Moreover, the hotel offers a range of amenities designed to enhance your stay. From the moment you check in, you'll be greeted with a warm smile and a refreshing welcome drink. The spacious rooms provide a sanctuary where you can relax after a day of exploring the city. With complimentary Wi-Fi, you can easily share your adventures with friends and family back home.

Another reason to choose Pan Pacific Orchard is the hotel's commitment to sustainability. The property has implemented various eco-friendly practices, ensuring that your stay is not only luxurious but also environmentally responsible. This commitment to sustainability resonates with many travelers today, making it a great choice for the eco-conscious.

Best Time to Stay at Pan Pacific Orchard

The best time to stay at Pan Pacific Orchard largely depends on your preferences and what you want to experience in Singapore. Generally, the months from February to April are considered ideal for visiting, as the weather is typically dry and pleasant. This is also when many events and festivals take place, allowing you to immerse yourself in the local culture.

If you're a shopping enthusiast, consider visiting during the Great Singapore Sale, which usually occurs from June to August. During this time, you can enjoy significant discounts at various retailers along Orchard Road, making your stay even more enjoyable.

For those who prefer a quieter experience, the months of September to November are less crowded, providing a more relaxed atmosphere. Regardless of when you choose to visit, Pan Pacific Orchard offers a comfortable and luxurious base for exploring all that Singapore has to offer.

Transportation and Accessibility

Access to the Airport

Getting to and from Pan Pacific Orchard is a breeze, thanks to its convenient location. The hotel is approximately a 25-minute drive from Changi Airport, one of the world's best airports. You can easily arrange for a taxi or use ride-sharing services for a hassle-free transfer. Additionally, the hotel offers airport shuttle services, making your arrival and departure even more convenient.

Public Transportation

For those who prefer public transportation, Pan Pacific Orchard is well-connected to Singapore's extensive MRT (Mass Rapid Transit) system. The nearest MRT station, Orchard MRT, is just a short walk away from the hotel. This allows you to explore the city with ease, as the MRT provides access to popular attractions, business districts, and other neighborhoods. Buses also run frequently along Orchard Road, offering another convenient option for getting around.

Unique Facilities at Pan Pacific Orchard

1. Outdoor Swimming Pool

The outdoor swimming pool at Pan Pacific Orchard is a stunning feature that allows guests to relax and unwind amidst lush greenery. Whether you want to take a refreshing dip or lounge by the poolside with a good book, this serene oasis is the perfect spot to escape the hustle and bustle of the city.

2. Fitness Center

Stay active during your stay with the hotel's fully equipped fitness center. Featuring state-of-the-art equipment, the gym caters to all fitness levels, ensuring you can maintain your workout routine while traveling. With panoramic views of the city, exercising here feels less like a chore and more like a pleasure.

3. Spa Services

Indulge in some well-deserved pampering at the hotel's spa. Offering a range of treatments designed to rejuvenate your body and mind, the spa is the perfect place to unwind after a long day of exploring. From massages to facials, the skilled therapists will ensure you leave feeling refreshed and revitalized.

Nearby Attractions at Pan Pacific Orchard

1. Orchard Road

Just steps away from Pan Pacific Orchard, Orchard Road is Singapore's premier shopping destination. This bustling street is lined with luxury boutiques, department stores, and shopping malls, making it a paradise for shoppers. Whether you're looking for high-end fashion or unique souvenirs, Orchard Road has it all. The distance from the hotel is approximately 0.5 km, making it easily accessible on foot.

2. Singapore Botanic Gardens

A UNESCO World Heritage Site, the Singapore Botanic Gardens is a must-visit for nature lovers. Located about 2 km from the hotel, this expansive garden features lush greenery, beautiful landscapes, and a stunning collection of orchids. It's the perfect place for a leisurely stroll or a picnic amidst nature.

3. National Museum of Singapore

For those interested in history and culture, the National Museum of Singapore is a fantastic attraction located approximately 2.5 km from Pan Pacific Orchard. The museum showcases the rich history of Singapore through interactive exhibits and engaging displays. It's a great way to learn more about the country's heritage.

4. Clarke Quay

Clarke Quay is a vibrant riverside quay known for its nightlife and dining options. Located about 3 km from the hotel, this area is filled with restaurants, bars, and clubs, making it a popular spot for both locals and tourists. Enjoy a night out by the river, savoring delicious food and drinks while soaking in the lively atmosphere.

5. Marina Bay Sands

One of Singapore's most iconic landmarks, Marina Bay Sands is approximately 4 km from Pan Pacific Orchard. This integrated resort features a stunning hotel, a casino, a shopping mall, and the famous SkyPark with breathtaking views of the city skyline. Don't miss the opportunity to take a photo in front of this architectural marvel.

6. Gardens by the Bay

Located about 4.5 km from the hotel, Gardens by the Bay is a futuristic garden featuring the iconic Supertree Grove and the Flower Dome. This attraction is perfect for families and nature enthusiasts, offering a unique blend of nature and technology. Be sure to catch the nightly light and sound show for a magical experience.

7. Sentosa Island

Sentosa Island is a popular resort destination located approximately 8 km from Pan Pacific Orchard. Home to attractions like Universal Studios Singapore, S.E.A. Aquarium, and Adventure Cove Waterpark, Sentosa offers endless entertainment options for visitors of all ages. It's a great day trip for families and thrill-seekers alike.

8. Chinatown

Chinatown is a vibrant neighborhood that showcases Singapore's rich cultural heritage. Located about 3 km from the hotel, this area is filled with traditional shops, temples, and delicious street food. Explore the bustling streets and immerse yourself in the local culture while sampling authentic Chinese cuisine.

9. Little India

Little India is another cultural gem located approximately 2.5 km from Pan Pacific Orchard. This colorful neighborhood is known for its vibrant markets, temples, and delicious Indian food. Take a stroll through the streets and experience the sights and sounds of this lively area.

10. Merlion Park

Merlion Park is home to Singapore's iconic Merlion statue, a symbol of the city. Located about 4 km from the hotel, this park offers stunning views of Marina Bay and the city skyline. It's a great spot for photos and a relaxing stroll along the waterfront.

Tips and Tricks for Staying at Pan Pacific Orchard

Tips During Your Stay

To make the most of your stay at Pan Pacific Orchard, consider these helpful tips. First, take advantage of the hotel's concierge services. They can assist you with reservations, transportation, and recommendations for local attractions. Don't hesitate to ask for their expertise!

Secondly, explore the hotel's dining options. The restaurants offer a variety of cuisines, so be sure to try something new during your stay. You might discover a new favorite dish!

Tips for Enjoying Hotel Facilities

When it comes to enjoying the hotel's facilities, make sure to set aside time for relaxation. Spend a few hours by the pool or indulge in a spa treatment to unwind after a busy day of sightseeing. Additionally, take advantage of the fitness center to maintain your workout routine while traveling.

Why Book Pan Pacific Orchard on Traveloka

When it comes to booking your stay at Pan Pacific Orchard, using Traveloka offers numerous advantages. First and foremost, Traveloka provides extensive accommodation options, allowing you to choose from a wide range of hotels, villas, resorts, and apartments that suit your budget and preferences. Whether you're looking for luxury or affordability, Traveloka has you covered.

Extensive Accommodation Options

Your choice of hotels, villas, resorts, apartments, and even glamping options is vast on Traveloka. This means you can find the perfect place to stay that fits your style and budget. From budget-friendly options to luxurious stays, Traveloka makes it easy to find the right accommodation for your trip.

Easy and Flexible Payment Options

Traveloka offers easy and flexible payment options, including the ability to pay at the hotel. This means you can book your stay without worrying about upfront payments. Additionally, the PayLater feature allows you to save even more, giving you the flexibility to manage your travel expenses.

Customer Loyalty Program

Traveloka's customer loyalty program is another fantastic benefit. By signing up, you can earn amazing rewards and special perks that enhance your travel experience. As you book more stays, you can enjoy exclusive discounts and benefits that make your trips even more enjoyable.

Real Guest Reviews

One of the best features of Traveloka is the millions of verified reviews from guests who have stayed at various accommodations. This means you can make informed decisions based on real experiences, ensuring that you choose the best place for your stay.

With all these advantages, there's no reason not to choose Pan Pacific Orchard for your next trip to Singapore. Booking hotel through Traveloka ensures a seamless experience, allowing you to focus on enjoying your vacation!

All facilities in Pan Pacific Orchard, Singapore

Bar, Cafe and Lounge Pan Pacific Orchard, Singapore
Bar, Cafe and Lounge
Swimming Pool Pan Pacific Orchard, Singapore
Swimming Pool
Fitness Center Pan Pacific Orchard, Singapore
Fitness Center
Functional Hall Pan Pacific Orchard, Singapore
Functional Hall
Common Space Pan Pacific Orchard, Singapore
Common Space

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Hot breakfast
  • Poolside bar
  • Show cooking restaurant

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

Things to Do

  • Beach towel
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Outdoor pool
  • Pool sun loungers
  • Spa
  • Sun loungers
  • Poolside bar

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

In-room Facilities

  • Bathrobe
  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Limited parking
  • Secure parking

Business Facilities

  • Conference room
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Pan Pacific Orchard, Singapore

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport . Please bring the required documents in hard copy.

General Check-in Instructions

Singaporean and Singapore Permanent Resident can present their physical identity card upon check-in. Foreigners are required to present their physical passport upon check-in. Check-in on behalf of another guest occupying the guest rooms is not permitted.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pan Pacific Orchard, Singapore
343
Number of floors in Pan Pacific Orchard, Singapore
23
Another facilities in Pan Pacific Orchard, Singapore
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Pan Pacific Orchard, Singapore

What are available facilities at Pan Pacific Orchard, Singapore?
There are top facilites at Pan Pacific Orchard, Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pan Pacific Orchard, Singapore?
The standard check-in time at Pan Pacific Orchard, Singapore is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pan Pacific Orchard, Singapore provide breakfast?
Yes, Pan Pacific Orchard, Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pan Pacific Orchard, Singapore?
Pan Pacific Orchard, Singapore is a 5.0-star hotel.
How many floors does Pan Pacific Orchard, Singapore have?
Pan Pacific Orchard, Singapore has 23 floors.
See All

More Reviews from Other Guests in Pan Pacific Orchard, Singapore

8,8
Very Good
From 382 reviews
Cleanliness

9,2

Room Comfort

8,8

Service and Facilites

8,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pan Pacific Orchard, Singapore

Number of reviews per page
20
40
Top reviews
Melody
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The interior design of the hotel
Michel
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Long chair in the pool not available
Ken
icon-Business and Leisure with Partner
Business and Leisure with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was a nice hotel but not quite five star. Well located for shopping. Staff were friendly. North American and European business guests should be aware there is no dedicated business center. So if you are staying with your partner you will need to leave the room to do business in those time zones. There is an outdoor table at the lobby to work from but no privacy. Wifi supports videoconference calls. Also no cream for coffee at breakfast but lattes are available (it was explained to me that cream with coffee is not a cultural tradition so fair enough). Brought these points up with manager who called and was empathic if not a little lost for words. After all, who would design a new hotel of this architectural calibre without a small space for a 24 hour business center? Room is nicely appointed. Water in showers fluctuates hot and cold and then maintains temperature. This happened on one day out of three, so you may have better luck. Beware of the first floor parkade access to Orchard Road. It is convenient, but the smell of rotten garbage once you exit to the Parkade is so overwhelming that we had to hold our breath as we walked to the road. You may want to stick to Claymore road next to the main entrance and simply walk down the sidewalk to avoid this.
Read More
Alexandre
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent service
Aicha
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Best hotel
Romaine
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Incredible hotel! The rooms are beautifully designed, and the view of the architecture from the balcony is absolutely breathtaking. The staff are extremely friendly and welcoming. I would 100% recommend this place!
jian
icon-Leisure with Children
Leisure with Children
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed at Pan Pacific Orchard over the NYE period. Staff members were helpful and greetings in and out of the hotel. Upon checkout, the gentlemen who served us didn’t ask how was our stay. The room we stayed in was nicely designed but very small for what I expected. The room temperature was very cold and damp during our stay. We have tried to adjust the air conditioning temp but it will only allow us to adjust it to 26deg and it still felt very cold. Pillows weren’t very comfortable. Showers suddenly drops to cold water. Thanks
Read More
Brittany
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing staff and beautiful space. Always clean and quiet.
Amir
icon-Leisure
Leisure
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Really good hotel - love the forest / eco concept, esp the balconies. Would stay here again even though rooms are a bit small. Things to improve on: Water pressure in shower not great. Spa doesn’t have a sauna or steam room which is disappointing. There was a foul smell of vomit in the hallway outside my room.
Milly
icon-Leisure
Leisure
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely stay, lovely staff!
Michelle
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Oh my gosh, I absolutely loved this hotel! Room was incredible, staff so nice and helpful (a little waiting for check-in tho but no problem), concierge staff getting taxis and welcoming you or helping you were incredible - I loved their happy, friendly and very helpful service.
Damian
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was excellent and the views were spectacular. Swimming pool was fantastic and the best way to start your day. Hotel was very accommodating with a very early check-in and late check-out. Lobby barman Fahma was very welcoming and may is feel at home. Loved the relaxed atmosphere at the hotel.
Kristine Alexie
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A great place to stay. Walkable to the shops. Good food. Book a room with Club Access, it was convenient with us.
Amy
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was great, Staff were polite and always up for a chat
Alexander
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I thought overall the hotel room is great except for the fact that there were multiple gnats/small harmless bugs in the room. The air conditioner was also loud so sometimes it was hard to sleep. The bed was good and the service was great. I would have given it a higher score if it were not for the gnats and loud air conditioner.
Read More
Adrian
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything stood out! I love my loft, the breakfast buffet was amazing with many pastry options, the staffs were very helpful and kind, and the hotel itself was very luxurious with a mind blowing garden with beautiful lights! I definitely want to come back!
June
icon-Business and Leisure
Business and Leisure
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The shower temperature is hard to control. It’s mostly cold and then suddenly boiling
Sofio
icon-Business
Business
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Excellent room, service, area, food and amenities. Absolutely would recommend and stay again!
Leanna
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean rooms, great amentities
Colin
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great views, friendly staff, and wonderful spa.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Swimming Pool 4 Pan Pacific Orchard, Singapore

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,8
Very Good
From 382 reviews
Cleanliness

9,2

Room Comfort

8,8

Service and Facilites

8,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pan Pacific Orchard, Singapore

Number of reviews per page
20
40
Top reviews
Melody
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The interior design of the hotel
Michel
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Long chair in the pool not available
Ken
icon-Business and Leisure with Partner
Business and Leisure with Partner
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was a nice hotel but not quite five star. Well located for shopping. Staff were friendly. North American and European business guests should be aware there is no dedicated business center. So if you are staying with your partner you will need to leave the room to do business in those time zones. There is an outdoor table at the lobby to work from but no privacy. Wifi supports videoconference calls. Also no cream for coffee at breakfast but lattes are available (it was explained to me that cream with coffee is not a cultural tradition so fair enough). Brought these points up with manager who called and was empathic if not a little lost for words. After all, who would design a new hotel of this architectural calibre without a small space for a 24 hour business center? Room is nicely appointed. Water in showers fluctuates hot and cold and then maintains temperature. This happened on one day out of three, so you may have better luck. Beware of the first floor parkade access to Orchard Road. It is convenient, but the smell of rotten garbage once you exit to the Parkade is so overwhelming that we had to hold our breath as we walked to the road. You may want to stick to Claymore road next to the main entrance and simply walk down the sidewalk to avoid this.
Read More
Alexandre
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent service
Aicha
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Best hotel
Romaine
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Incredible hotel! The rooms are beautifully designed, and the view of the architecture from the balcony is absolutely breathtaking. The staff are extremely friendly and welcoming. I would 100% recommend this place!
jian
icon-Leisure with Children
Leisure with Children
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed at Pan Pacific Orchard over the NYE period. Staff members were helpful and greetings in and out of the hotel. Upon checkout, the gentlemen who served us didn’t ask how was our stay. The room we stayed in was nicely designed but very small for what I expected. The room temperature was very cold and damp during our stay. We have tried to adjust the air conditioning temp but it will only allow us to adjust it to 26deg and it still felt very cold. Pillows weren’t very comfortable. Showers suddenly drops to cold water. Thanks
Read More
Brittany
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing staff and beautiful space. Always clean and quiet.
Amir
icon-Leisure
Leisure
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Really good hotel - love the forest / eco concept, esp the balconies. Would stay here again even though rooms are a bit small. Things to improve on: Water pressure in shower not great. Spa doesn’t have a sauna or steam room which is disappointing. There was a foul smell of vomit in the hallway outside my room.
Milly
icon-Leisure
Leisure
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely stay, lovely staff!
Michelle
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Oh my gosh, I absolutely loved this hotel! Room was incredible, staff so nice and helpful (a little waiting for check-in tho but no problem), concierge staff getting taxis and welcoming you or helping you were incredible - I loved their happy, friendly and very helpful service.
Damian
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was excellent and the views were spectacular. Swimming pool was fantastic and the best way to start your day. Hotel was very accommodating with a very early check-in and late check-out. Lobby barman Fahma was very welcoming and may is feel at home. Loved the relaxed atmosphere at the hotel.
Kristine Alexie
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A great place to stay. Walkable to the shops. Good food. Book a room with Club Access, it was convenient with us.
Amy
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was great, Staff were polite and always up for a chat
Alexander
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I thought overall the hotel room is great except for the fact that there were multiple gnats/small harmless bugs in the room. The air conditioner was also loud so sometimes it was hard to sleep. The bed was good and the service was great. I would have given it a higher score if it were not for the gnats and loud air conditioner.
Read More
Adrian
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything stood out! I love my loft, the breakfast buffet was amazing with many pastry options, the staffs were very helpful and kind, and the hotel itself was very luxurious with a mind blowing garden with beautiful lights! I definitely want to come back!
June
icon-Business and Leisure
Business and Leisure
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The shower temperature is hard to control. It’s mostly cold and then suddenly boiling
Sofio
icon-Business
Business
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Excellent room, service, area, food and amenities. Absolutely would recommend and stay again!
Leanna
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean rooms, great amentities
Colin
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great views, friendly staff, and wonderful spa.
Number of reviews per page
20
40