Royal Plaza on Scotts

Hotels
Finding rooms for you...
8,8
/10
Very Good
3.824 reviews

What Guests Say About Their Stay

k***n

10,0
/ 10
I had the best stay. This has always been the hotel I come back to since I was young!

J***a

10,0
/ 10
Royal Plaza is always my first choice whenever I visit Singapore. The staff are friendly, the rooms are clean, and the price is reasonable for the quality provided. I had a very memorable experience at this hotel. When my mother had an accident and fell, the hotel staff responded quickly and handled the situation appropriately and professionally. I would especially like to mention Mr. Amir, who was extremely professional, helpful, and friendly throughout the situation. I hope Royal Plaza continues to grow and improve while maintaining its excellent quality and service. I truly appreciate the hospitality and would definitely choose to stay here again.

D***l

10,0
/ 10
Located at the heart of the city, very close to the Orchard Road shopping district, and easy access to most shopping areas. I can pretty much walk to anywhere I need to go in Singapore. The room is clean, the staff is friendly, overall a pleasant experience.

Cipta S.

9,4
/ 10
We had a wonderful stay at Royal Plaza on Scotts from 9–11 July 2026, staying in Room 1119. From the moment we arrived, we were warmly welcomed by the staff, who kindly helped us with our luggage. The hospitality made us feel at home right away. At the reception, we were pleasantly surprised to be offered an early check-in, which made our children incredibly happy after the journey. Our room was clean, comfortable, and well-maintained. The bathroom was spotless with no unpleasant smell, and we loved the natural sunlight that filled the room during the day. The elevators were fast, so we never had to wait long, and the swimming pool was clean and perfect for our family to enjoy. Thank you to everyone at Royal Plaza on Scotts for making our stay so enjoyable. We truly appreciate your excellent service and warm hospitality. We hope to come back and stay with you again in the future! Warm regards, From Room 1119

J***a

9,7
/ 10
Great location, room is spacious and uses eco-friendly amenities. Good experience overall.
In the Area
See Map
25 Scotts Road, Orchard, Singapore, 228220

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Royal Plaza on Scotts is located in area / city Orchard. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More

What's around Royal Plaza on Scotts

25 Scotts Road, Orchard, Singapore, 228220
Discover More Places
Lobby Royal Plaza on Scotts
Others 2 Royal Plaza on Scotts

Discover More About Royal Plaza on Scotts

About Royal Plaza on Scotts

Royal Plaza on Scotts is a luxurious hotel located in the heart of Singapore, offering a perfect blend of comfort, convenience, and elegance. This five-star hotel is renowned for its exceptional service and modern amenities, making it an ideal choice for both business and leisure travelers. With its strategic location on Scotts Road, guests can easily access various attractions, shopping districts, and dining options, ensuring a memorable stay in the vibrant city.

The hotel features 511 well-appointed rooms and suites, each designed with contemporary decor and equipped with state-of-the-art facilities. Guests can enjoy complimentary Wi-Fi, a flat-screen TV, a mini-bar, and a spacious work desk in their rooms. The Royal Plaza on Scotts also prides itself on its commitment to sustainability, implementing eco-friendly practices throughout the hotel.

One of the standout features of the Royal Plaza on Scotts is its award-winning dining options. The hotel is home to the renowned Carousel Restaurant, which offers a sumptuous buffet featuring a wide array of international cuisines, including Asian, Mediterranean, and Western dishes. The restaurant is particularly famous for its fresh seafood and delectable desserts, making it a must-visit for food enthusiasts.

In addition to its dining options, the hotel boasts a range of facilities designed to enhance the guest experience. The outdoor swimming pool is perfect for a refreshing dip after a day of exploring the city, while the fitness center is equipped with modern exercise equipment for those looking to maintain their workout routine. For business travelers, the hotel offers well-equipped meeting rooms and event spaces, ensuring that all corporate needs are met.

Royal Plaza on Scotts is also known for its exceptional customer service. The staff is dedicated to providing personalized attention to each guest, ensuring that every need is met promptly and efficiently. Whether you require assistance with your luggage, recommendations for local attractions, or special arrangements for a celebration, the hotel staff is always ready to help.

Overall, Royal Plaza on Scotts is more than just a place to stay; it’s an experience that combines luxury, comfort, and convenience. With its prime location, outstanding facilities, and commitment to guest satisfaction, it’s no wonder that this hotel is a favorite among travelers visiting Singapore.

Why You Should Stay at Royal Plaza on Scotts

Choosing to stay at Royal Plaza on Scotts means immersing yourself in a world of luxury and convenience. The hotel’s prime location allows easy access to Orchard Road, Singapore’s premier shopping district, where you can indulge in retail therapy at high-end boutiques and department stores. Additionally, the hotel is just a short distance from popular attractions such as the Singapore Botanic Gardens and the National Museum of Singapore.

Moreover, the hotel’s commitment to sustainability and eco-friendly practices makes it an excellent choice for environmentally conscious travelers. With its modern amenities and exceptional service, you can enjoy a comfortable stay while knowing that you are supporting a hotel that prioritizes the planet.

Best Time to Stay at Royal Plaza on Scotts

The best time to stay at Royal Plaza on Scotts is during the dry season, which typically runs from December to February. During these months, the weather is pleasant, making it ideal for exploring the city’s attractions and enjoying outdoor activities. Additionally, this period coincides with various festive events and celebrations in Singapore, providing guests with a unique cultural experience.

However, if you prefer to avoid the crowds and enjoy lower rates, consider visiting during the shoulder seasons of March to May or September to November. During these months, you can still enjoy pleasant weather while taking advantage of fewer tourists and more affordable accommodation rates.

Transportation and Accessibility

Access to the Airport

Royal Plaza on Scotts offers excellent accessibility to Singapore Changi Airport, which is approximately 20 kilometers away. Guests can easily reach the airport via taxi, which typically takes around 20-30 minutes, depending on traffic conditions. Alternatively, the hotel provides shuttle services to the airport, ensuring a hassle-free transfer for guests.

Public Transportation

The hotel is conveniently located near the Orchard MRT Station, making it easy for guests to navigate the city using Singapore’s efficient public transportation system. The MRT provides quick access to various attractions, shopping areas, and dining options, allowing you to explore Singapore with ease. Additionally, numerous bus services operate in the vicinity, providing further options for getting around the city.

Unique Facilities at Royal Plaza on Scotts

1. Award-Winning Carousel Restaurant

The Carousel Restaurant is a culinary gem within the hotel, offering a lavish buffet that features a diverse range of international cuisines. With its live cooking stations and fresh seafood, it’s a dining experience you won’t want to miss.

2. Outdoor Swimming Pool

Take a refreshing dip in the hotel’s outdoor swimming pool, surrounded by lush greenery. It’s the perfect spot to unwind after a day of exploring the city.

3. Fitness Center

Stay active during your stay with access to the hotel’s fully equipped fitness center. Whether you prefer cardio workouts or strength training, you’ll find everything you need to maintain your fitness routine.

Nearby Attractions at Royal Plaza on Scotts

1. Orchard Road (0.5 km)

Orchard Road is Singapore’s premier shopping destination, lined with luxury boutiques, department stores, and shopping malls. It’s a shopper’s paradise where you can find everything from high-end fashion to unique souvenirs.

2. Singapore Botanic Gardens (2.5 km)

A UNESCO World Heritage Site, the Singapore Botanic Gardens is a lush oasis in the city. Explore its beautiful landscapes, including the National Orchid Garden, which boasts a stunning collection of orchids.

3. National Museum of Singapore (2.5 km)

The National Museum of Singapore is the oldest museum in the country, showcasing the rich history and culture of Singapore through engaging exhibits and interactive displays.

4. Clarke Quay (3.5 km)

Clarke Quay is a vibrant riverside quay known for its lively nightlife, dining options, and entertainment. Enjoy a meal at one of the many restaurants or take a scenic boat ride along the Singapore River.

5. Marina Bay Sands (4.5 km)

Marina Bay Sands is an iconic integrated resort featuring a hotel, casino, shopping mall, and the famous SkyPark. Don’t miss the stunning views of the city skyline from the observation deck.

6. Gardens by the Bay (4.5 km)

Gardens by the Bay is a futuristic garden featuring the iconic Supertree Grove, Cloud Forest, and Flower Dome. It’s a must-visit attraction for nature lovers and photography enthusiasts.

7. Sentosa Island (8 km)

Sentosa Island is a popular resort destination offering a range of attractions, including Universal Studios Singapore, S.E.A. Aquarium, and beautiful beaches. It’s perfect for a fun-filled day with family and friends.

8. Merlion Park (3 km)

Merlion Park is home to the iconic Merlion statue, a symbol of Singapore. Enjoy stunning views of Marina Bay and take memorable photos with the famous landmark.

9. Chinatown (3 km)

Chinatown is a vibrant neighborhood filled with rich history, cultural heritage, and delicious food. Explore the bustling streets, visit temples, and indulge in local delicacies.

10. Little India (3 km)

Little India is a colorful district known for its vibrant culture, shops, and eateries. Experience the sights and sounds of Indian culture while enjoying authentic Indian cuisine.

Tips and Tricks for Staying at Royal Plaza on Scotts

Tips During Your Stay

To make the most of your stay at Royal Plaza on Scotts, consider booking your accommodations in advance, especially during peak travel seasons. This ensures you secure the best rates and room options. Additionally, take advantage of the hotel’s concierge services for personalized recommendations on local attractions and dining options.

Tips for Enjoying Hotel Facilities

Don’t forget to explore the hotel’s facilities during your stay. Make time to relax by the pool, enjoy a workout at the fitness center, and indulge in a meal at the Carousel Restaurant. If you’re traveling for business, utilize the meeting rooms and business services available to ensure a productive stay.

Why Book Royal Plaza on Scotts on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. Royal Plaza on Scotts is just one of the many exceptional choices available, ensuring you find the perfect fit for your travel needs.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget effectively while enjoying your stay. Additionally, the PayLater feature lets you save even more on your bookings.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you elevate your Traveloka Priority level, you’ll unlock exclusive offers and discounts for future bookings.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations, including Royal Plaza on Scotts. These reviews provide valuable insights and help you make informed decisions when choosing your hotel.

With all these advantages, there’s no reason not to choose Royal Plaza on Scotts for your stay in Singapore. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Royal Plaza on Scotts

Swimming Pool Royal Plaza on Scotts
Swimming Pool
Fitness Center Royal Plaza on Scotts
Fitness Center
Lobby Royal Plaza on Scotts
Lobby
Others Royal Plaza on Scotts
Others
Restaurant Royal Plaza on Scotts
Restaurant

Hotel Services

  • Bellhop
  • Concierge
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Medical service
  • Multilingual staff
  • Wedding service

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Food and Drinks

  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Poolside bar

Public Facilities

  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

General

  • AC
  • Connecting rooms
  • Swimming pool

Transportation

  • Parking with surcharge
  • Secure parking

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Royal Plaza on Scotts

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Enhancement works will be taking place in selected areas of Royal Plaza on Scotts from 31 August to 11 September 2026 as part of our ongoing improvements. The hotel remains open throughout this period.
Thank you for choosing Royal Plaza on Scotts. To help us prepare for your arrival, please complete our pre-arrival form here: http://www.royalplaza.com.sg/forms/pre-arrival Please note that check-in is from 2pm and check-out is by 12pm and should you require any assistance, please contact us at reservationssupport@royalplaza.com.sg.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royal Plaza on Scotts
507
Number of floors in Royal Plaza on Scotts
15
Another facilities in Royal Plaza on Scotts
Bellhop, Concierge, Express check-out, 24-hour Receptionist, 24-hour security

Frequently asked question in Royal Plaza on Scotts

What are available facilities at Royal Plaza on Scotts?
There are top facilites at Royal Plaza on Scotts such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royal Plaza on Scotts?
The standard check-in time at Royal Plaza on Scotts is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Royal Plaza on Scotts provide breakfast?
Yes, Royal Plaza on Scotts provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Royal Plaza on Scotts?
Royal Plaza on Scotts is a 5.0-star hotel.
How many floors does Royal Plaza on Scotts have?
Royal Plaza on Scotts has 15 floors.
See All

More Reviews from Other Guests in Royal Plaza on Scotts

8,8
Very Good
From 3.824 reviews
Provided by travelers on
Cleanliness

9,1

Room Comfort

9,1

Meal

8,6

Location

9,2

Service and Facilites

9,0

People often mention about Royal Plaza on Scotts
All
Room Space (67)
Staff Friendliness (62)
Bedroom (61)
Distance to City Center (60)
Surroundings (52)
Accessibility (51)
Hotel Area (51)
Bathroom (50)
Ambiance (45)
Family Friendly (42)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Royal Plaza on Scotts

Number of reviews per page
20
40
Customer reviews
k***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
I had the best stay. This has always been the hotel I come back to since I was young!
Find this review helpful?
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 day(s) ago
Always having a pleasant stay at Royal Plaza!
Find this review helpful?
J***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Royal Plaza is always my first choice whenever I visit Singapore. The staff are friendly, the rooms are clean, and the price is reasonable for the quality provided. I had a very memorable experience at this hotel. When my mother had an accident and fell, the hotel staff responded quickly and handled the situation appropriately and professionally. I would especially like to mention Mr. Amir, who was extremely professional, helpful, and friendly throughout the situation. I hope Royal Plaza continues to grow and improve while maintaining its excellent quality and service. I truly appreciate the hospitality and would definitely choose to stay here again.
Read More
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Based on my experience staying at Royal on Scotts, the location is great and close to everywhere. The Wi-Fi is good, the AC is cold, and the staff are friendly. The rooms are clean, just a little bit small, and the hotel is always fully booked, haha. Yesterday, I wanted to book one more room, but they were already out of vacancy.
Read More
Find this review helpful?
Accommodation's Reply
26 Aug 2026
Dear G*t,** Thank you for taking the time to share your wonderful feedback following your stay at Royal Plaza on Scotts. We are delighted to hear that you had such an enjoyable experience with us and awarded us a perfect rating. It is especially rewarding to know that you appreciated our convenient location, reliable Wi-Fi, comfortable air conditioning, clean rooms, and the friendly service provided by our team. We are also pleased to hear that our central location made it easy for you to get around Singapore and enjoy the surrounding attractions. Your kind comments about our staff are greatly appreciated and will certainly be shared with the team. Thank you as well for your light-hearted note about the hotel being fully booked. We are humbled by the strong support of our guests and regret that we were unable to accommodate your request for an additional room during your stay. While we understand that you found the rooms slightly smaller than expected, we are delighted that this did not detract from your overall experience and that you enjoyed your time with us. Thank you once again for choosing Royal Plaza on Scotts. We sincerely appreciate your support and look forward to welcoming you back for another memorable stay in Singapore. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts*
B***g
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
All good. Hospitality good. Easy access to shopping mall.
Find this review helpful?
Accommodation's Reply
26 Aug 2026
Dear B*g,** Thank you for taking the time to share your feedback following your recent business stay at Royal Plaza on Scotts. We are delighted to know that you had an enjoyable experience with us and appreciated the hospitality provided by our team. Your kind words are truly encouraging and mean a great deal to all of us. We are also pleased that you found our location convenient, with easy access to the nearby shopping malls and attractions in the heart of Orchard Road. Our central location is one of the highlights of the guest experience, and we are glad it added to the convenience of your stay. Thank you once again for your perfect rating and positive feedback. We sincerely appreciate your support and look forward to welcoming you back to Royal Plaza on Scotts on your next visit to Singapore. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts*
Sylvia R.
icon-origin-TRAVELOKA
6,9
/10
Reviewed 3 week(s) ago
Despite staying here for five days, in room 923 (17-18) and another room, 1507 (12-16 August), I was only given one hour for late check-out. I asked for two hours, but they didn't allow it, even though we had already paid for breakfast for five days.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Aug 2026
Dear Sylvia R., Thank you for taking the time to share your feedback following your recent stay at Royal Plaza on Scotts. We sincerely appreciate your continued support and are grateful that you chose to stay with us for multiple nights during your recent visit. As a returning guest, we understand your disappointment regarding the late check-out request, and we are sorry that the arrangement did not meet your expectations. While late check-out requests are subject to room availability and operational requirements on the day of departure, we understand how frustrating it must have been to receive only a one-hour extension when you had hoped for two hours, especially after staying with us for several days and purchasing breakfast throughout your stay. Please accept our apologies for any disappointment caused. We have shared your feedback with the relevant team for review, as we recognize the importance of balancing operational needs with guest convenience, particularly for our loyal and returning guests. We truly value your patronage and appreciate you bringing this matter to our attention. Feedback such as yours helps us evaluate our processes and identify opportunities to enhance the overall guest experience. Thank you once again for staying with us. We hope to have the pleasure of welcoming you back to Royal Plaza on Scotts and providing you with an even more enjoyable stay in the future. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts
D***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Receptionist needs to be more polite when answering questions from guests.
Find this review helpful?
Accommodation's Reply
26 Aug 2026
Dear D*y,** Thank you for taking the time to share your feedback following your recent stay at Royal Plaza on Scotts. We are delighted to receive your excellent rating and appreciate your support. At the same time, we are sorry to learn that your interaction with our Reception team did not fully meet your expectations. Please accept our sincere apologies if the responses you received came across as less polite or welcoming than expected. Providing warm, courteous, and professional service is at the heart of our hospitality, and we regret that we fell short during your experience. Your feedback is important to us and has been shared with the relevant team for review and coaching. We will continue to reinforce the importance of clear, respectful, and guest-focused communication in every interaction. Thank you for bringing this matter to our attention. We truly value your feedback, as it helps us improve the experience we provide to our guests. We appreciate your stay with us and hope to have the opportunity to welcome you back for an even better experience in the future. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts*
O***a
icon-origin-TRAVELOKA
7,9
/10
Reviewed 5 week(s) ago
Check-in took too long. Per person, it was like 15 minutes. I was waiting from 2:30 PM till 3:10 PM. In the end, my room was full and I had to change room types. So annoying and frustrating service.
Find this review helpful?
Accommodation's Reply
26 Aug 2026
Dear O*a,** Thank you for taking the time to share your feedback following your recent stay at Royal Plaza on Scotts. We are truly sorry to learn about your arrival experience and the frustration it caused. Please accept our sincere apologies for the lengthy check-in process and the inconvenience you encountered while waiting for your room. We understand how disappointing it must have been to wait from 2:30 PM until 3:10 PM, only to be informed that your originally assigned room was no longer available and that a change of room type was required. This is certainly not the seamless and welcoming arrival experience we strive to provide for our guests. We also regret that the waiting time at the Front Desk was longer than expected. We recognize that a prolonged check-in process can be particularly frustrating after a journey, and we are sorry that this negatively impacted the start of your stay. Your feedback has been shared with the relevant teams for review to better understand what occurred and identify opportunities to improve our room allocation and check-in procedures. We remain committed to providing a more efficient and guest-focused arrival experience. Thank you for bringing these concerns to our attention. We value your feedback and appreciate the opportunity to learn from it. We hope to have the chance to welcome you back in the future and provide you with a smoother and more enjoyable stay. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts*
Andre P. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
Nice location, good services from staff. The room was clean and tidy.
Find this review helpful?
Accommodation's Reply
26 Aug 2026
Dear Andre P. H., Thank you for taking the time to share your feedback following your recent stay at Royal Plaza on Scotts. We are delighted to know that you enjoyed our convenient location and the service provided by our team. It is especially rewarding to hear that our staff contributed positively to your experience and that you found your room clean and well maintained throughout your stay. Your kind comments are greatly appreciated and serve as wonderful encouragement for our team as we continue striving to provide exceptional hospitality and a comfortable stay for every guest. Thank you once again for choosing Royal Plaza on Scotts. We sincerely appreciate your support and look forward to welcoming you back for another enjoyable stay in Singapore. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts
J***s
icon-Medical
Medical
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Best location, spacious room, best surrounding, clean & neat.
Find this review helpful?
Accommodation's Reply
26 Aug 2026
Dear J*s,** Thank you for taking the time to share your wonderful feedback following your recent stay at Royal Plaza on Scotts. We are delighted to learn that you had such a positive experience with us and appreciate your perfect rating. It is especially rewarding to know that you enjoyed our prime location, spacious rooms, and the clean and well-maintained environment throughout your stay. We are also pleased that our surroundings and convenient location contributed positively to your visit, particularly during your medical travel. Providing a comfortable and relaxing stay for our guests is always our priority, and we are glad that we were able to meet your expectations. Thank you once again for choosing Royal Plaza on Scotts. We sincerely appreciate your support and look forward to welcoming you back for another comfortable and memorable stay in Singapore. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts*
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Got upgraded to a very spacious room. Excellent room.
Find this review helpful?
Accommodation's Reply
26 Aug 2026
Dear G*t,** Thank you for taking the time to share your wonderful feedback following your recent stay at Royal Plaza on Scotts. We are delighted to know that you had an excellent experience with us and that you enjoyed the complimentary room upgrade. It is especially rewarding to hear that you found your upgraded room exceptionally spacious and comfortable. Providing memorable stays for our guests is always our goal, and we are pleased that the room exceeded your expectations and contributed positively to your visit. Thank you once again for your perfect rating and kind comments. We truly appreciate your support and look forward to welcoming you back to Royal Plaza on Scotts for another exceptional stay in the future. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts*
Verified Traveler
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
Two nights at Royal on Scotts, a very comfortable hotel. Near to the center of Orchard and bus station, MRT stations. Very clean and nice staff.
Find this review helpful?
D***l
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Located at the heart of the city, very close to the Orchard Road shopping district, and easy access to most shopping areas. I can pretty much walk to anywhere I need to go in Singapore. The room is clean, the staff is friendly, overall a pleasant experience.
Find this review helpful?
Sri L. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
All good, clean, comfortable, safe.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
The location is top-notch. The rooms are quite spacious. A truly satisfying stay at the Royal Plaza on Scotts.
Translated by Google Icon
See original
Find this review helpful?
Cipta S.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
We had a wonderful stay at Royal Plaza on Scotts from 9–11 July 2026, staying in Room 1119. From the moment we arrived, we were warmly welcomed by the staff, who kindly helped us with our luggage. The hospitality made us feel at home right away. At the reception, we were pleasantly surprised to be offered an early check-in, which made our children incredibly happy after the journey. Our room was clean, comfortable, and well-maintained. The bathroom was spotless with no unpleasant smell, and we loved the natural sunlight that filled the room during the day. The elevators were fast, so we never had to wait long, and the swimming pool was clean and perfect for our family to enjoy. Thank you to everyone at Royal Plaza on Scotts for making our stay so enjoyable. We truly appreciate your excellent service and warm hospitality. We hope to come back and stay with you again in the future! Warm regards, From Room 1119
Read More
1 people find it helpful
B***s
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Good, clean, food recommended. Ok.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
I will stay here again for my next trip.
Find this review helpful?
Profile Picture
dias i. p.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
So happy to know this hotel... The facilities in the room are complete.
Translated by Google Icon
See original
Find this review helpful?
J***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9,7
/10
Reviewed 11 week(s) ago
Great location, room is spacious and uses eco-friendly amenities. Good experience overall.
1 people find it helpful
Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that you enjoyed our great location, spacious room, and eco-friendly amenities. It is rewarding to know that our sustainability initiatives contributed positively to your stay while ensuring your comfort. We truly appreciate your kind feedback and are pleased that you had a good overall experience with us. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit in the future. Sincerely, Syed Aun Rizvi Front Office Manager & Chief Experience Officer (CEO) Royal Plaza on Scotts
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Royal Plaza on Scotts

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,8
Very Good
From 3.824 reviews
Provided by travelers on
Cleanliness

9,1

Room Comfort

9,1

Meal

8,6

Location

9,2

Service and Facilites

9,0

People often mention about Royal Plaza on Scotts
All
Room Space (67)
Staff Friendliness (62)
Bedroom (61)
Distance to City Center (60)
Surroundings (52)
Accessibility (51)
Hotel Area (51)
Bathroom (50)
Ambiance (45)
Family Friendly (42)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Royal Plaza on Scotts

Number of reviews per page
20
40
Customer reviews
k***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
I had the best stay. This has always been the hotel I come back to since I was young!
Find this review helpful?
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 day(s) ago
Always having a pleasant stay at Royal Plaza!
Find this review helpful?
J***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Royal Plaza is always my first choice whenever I visit Singapore. The staff are friendly, the rooms are clean, and the price is reasonable for the quality provided. I had a very memorable experience at this hotel. When my mother had an accident and fell, the hotel staff responded quickly and handled the situation appropriately and professionally. I would especially like to mention Mr. Amir, who was extremely professional, helpful, and friendly throughout the situation. I hope Royal Plaza continues to grow and improve while maintaining its excellent quality and service. I truly appreciate the hospitality and would definitely choose to stay here again.
Read More
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Based on my experience staying at Royal on Scotts, the location is great and close to everywhere. The Wi-Fi is good, the AC is cold, and the staff are friendly. The rooms are clean, just a little bit small, and the hotel is always fully booked, haha. Yesterday, I wanted to book one more room, but they were already out of vacancy.
Read More
Find this review helpful?
Accommodation's Reply
26 Aug 2026
Dear G*t,** Thank you for taking the time to share your wonderful feedback following your stay at Royal Plaza on Scotts. We are delighted to hear that you had such an enjoyable experience with us and awarded us a perfect rating. It is especially rewarding to know that you appreciated our convenient location, reliable Wi-Fi, comfortable air conditioning, clean rooms, and the friendly service provided by our team. We are also pleased to hear that our central location made it easy for you to get around Singapore and enjoy the surrounding attractions. Your kind comments about our staff are greatly appreciated and will certainly be shared with the team. Thank you as well for your light-hearted note about the hotel being fully booked. We are humbled by the strong support of our guests and regret that we were unable to accommodate your request for an additional room during your stay. While we understand that you found the rooms slightly smaller than expected, we are delighted that this did not detract from your overall experience and that you enjoyed your time with us. Thank you once again for choosing Royal Plaza on Scotts. We sincerely appreciate your support and look forward to welcoming you back for another memorable stay in Singapore. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts*
B***g
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
All good. Hospitality good. Easy access to shopping mall.
Find this review helpful?
Accommodation's Reply
26 Aug 2026
Dear B*g,** Thank you for taking the time to share your feedback following your recent business stay at Royal Plaza on Scotts. We are delighted to know that you had an enjoyable experience with us and appreciated the hospitality provided by our team. Your kind words are truly encouraging and mean a great deal to all of us. We are also pleased that you found our location convenient, with easy access to the nearby shopping malls and attractions in the heart of Orchard Road. Our central location is one of the highlights of the guest experience, and we are glad it added to the convenience of your stay. Thank you once again for your perfect rating and positive feedback. We sincerely appreciate your support and look forward to welcoming you back to Royal Plaza on Scotts on your next visit to Singapore. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts*
Sylvia R.
icon-origin-TRAVELOKA
6,9
/10
Reviewed 3 week(s) ago
Despite staying here for five days, in room 923 (17-18) and another room, 1507 (12-16 August), I was only given one hour for late check-out. I asked for two hours, but they didn't allow it, even though we had already paid for breakfast for five days.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Aug 2026
Dear Sylvia R., Thank you for taking the time to share your feedback following your recent stay at Royal Plaza on Scotts. We sincerely appreciate your continued support and are grateful that you chose to stay with us for multiple nights during your recent visit. As a returning guest, we understand your disappointment regarding the late check-out request, and we are sorry that the arrangement did not meet your expectations. While late check-out requests are subject to room availability and operational requirements on the day of departure, we understand how frustrating it must have been to receive only a one-hour extension when you had hoped for two hours, especially after staying with us for several days and purchasing breakfast throughout your stay. Please accept our apologies for any disappointment caused. We have shared your feedback with the relevant team for review, as we recognize the importance of balancing operational needs with guest convenience, particularly for our loyal and returning guests. We truly value your patronage and appreciate you bringing this matter to our attention. Feedback such as yours helps us evaluate our processes and identify opportunities to enhance the overall guest experience. Thank you once again for staying with us. We hope to have the pleasure of welcoming you back to Royal Plaza on Scotts and providing you with an even more enjoyable stay in the future. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts
D***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Receptionist needs to be more polite when answering questions from guests.
Find this review helpful?
Accommodation's Reply
26 Aug 2026
Dear D*y,** Thank you for taking the time to share your feedback following your recent stay at Royal Plaza on Scotts. We are delighted to receive your excellent rating and appreciate your support. At the same time, we are sorry to learn that your interaction with our Reception team did not fully meet your expectations. Please accept our sincere apologies if the responses you received came across as less polite or welcoming than expected. Providing warm, courteous, and professional service is at the heart of our hospitality, and we regret that we fell short during your experience. Your feedback is important to us and has been shared with the relevant team for review and coaching. We will continue to reinforce the importance of clear, respectful, and guest-focused communication in every interaction. Thank you for bringing this matter to our attention. We truly value your feedback, as it helps us improve the experience we provide to our guests. We appreciate your stay with us and hope to have the opportunity to welcome you back for an even better experience in the future. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts*
O***a
icon-origin-TRAVELOKA
7,9
/10
Reviewed 5 week(s) ago
Check-in took too long. Per person, it was like 15 minutes. I was waiting from 2:30 PM till 3:10 PM. In the end, my room was full and I had to change room types. So annoying and frustrating service.
Find this review helpful?
Accommodation's Reply
26 Aug 2026
Dear O*a,** Thank you for taking the time to share your feedback following your recent stay at Royal Plaza on Scotts. We are truly sorry to learn about your arrival experience and the frustration it caused. Please accept our sincere apologies for the lengthy check-in process and the inconvenience you encountered while waiting for your room. We understand how disappointing it must have been to wait from 2:30 PM until 3:10 PM, only to be informed that your originally assigned room was no longer available and that a change of room type was required. This is certainly not the seamless and welcoming arrival experience we strive to provide for our guests. We also regret that the waiting time at the Front Desk was longer than expected. We recognize that a prolonged check-in process can be particularly frustrating after a journey, and we are sorry that this negatively impacted the start of your stay. Your feedback has been shared with the relevant teams for review to better understand what occurred and identify opportunities to improve our room allocation and check-in procedures. We remain committed to providing a more efficient and guest-focused arrival experience. Thank you for bringing these concerns to our attention. We value your feedback and appreciate the opportunity to learn from it. We hope to have the chance to welcome you back in the future and provide you with a smoother and more enjoyable stay. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts*
Andre P. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
Nice location, good services from staff. The room was clean and tidy.
Find this review helpful?
Accommodation's Reply
26 Aug 2026
Dear Andre P. H., Thank you for taking the time to share your feedback following your recent stay at Royal Plaza on Scotts. We are delighted to know that you enjoyed our convenient location and the service provided by our team. It is especially rewarding to hear that our staff contributed positively to your experience and that you found your room clean and well maintained throughout your stay. Your kind comments are greatly appreciated and serve as wonderful encouragement for our team as we continue striving to provide exceptional hospitality and a comfortable stay for every guest. Thank you once again for choosing Royal Plaza on Scotts. We sincerely appreciate your support and look forward to welcoming you back for another enjoyable stay in Singapore. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts
J***s
icon-Medical
Medical
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Best location, spacious room, best surrounding, clean & neat.
Find this review helpful?
Accommodation's Reply
26 Aug 2026
Dear J*s,** Thank you for taking the time to share your wonderful feedback following your recent stay at Royal Plaza on Scotts. We are delighted to learn that you had such a positive experience with us and appreciate your perfect rating. It is especially rewarding to know that you enjoyed our prime location, spacious rooms, and the clean and well-maintained environment throughout your stay. We are also pleased that our surroundings and convenient location contributed positively to your visit, particularly during your medical travel. Providing a comfortable and relaxing stay for our guests is always our priority, and we are glad that we were able to meet your expectations. Thank you once again for choosing Royal Plaza on Scotts. We sincerely appreciate your support and look forward to welcoming you back for another comfortable and memorable stay in Singapore. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts*
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Got upgraded to a very spacious room. Excellent room.
Find this review helpful?
Accommodation's Reply
26 Aug 2026
Dear G*t,** Thank you for taking the time to share your wonderful feedback following your recent stay at Royal Plaza on Scotts. We are delighted to know that you had an excellent experience with us and that you enjoyed the complimentary room upgrade. It is especially rewarding to hear that you found your upgraded room exceptionally spacious and comfortable. Providing memorable stays for our guests is always our goal, and we are pleased that the room exceeded your expectations and contributed positively to your visit. Thank you once again for your perfect rating and kind comments. We truly appreciate your support and look forward to welcoming you back to Royal Plaza on Scotts for another exceptional stay in the future. Warmest Regards, Tono Cahyadi Director of Guest Experience and Chief Experience Officer (CEO) Royal Plaza on Scotts*
Verified Traveler
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
Two nights at Royal on Scotts, a very comfortable hotel. Near to the center of Orchard and bus station, MRT stations. Very clean and nice staff.
Find this review helpful?
D***l
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Located at the heart of the city, very close to the Orchard Road shopping district, and easy access to most shopping areas. I can pretty much walk to anywhere I need to go in Singapore. The room is clean, the staff is friendly, overall a pleasant experience.
Find this review helpful?
Sri L. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
All good, clean, comfortable, safe.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
The location is top-notch. The rooms are quite spacious. A truly satisfying stay at the Royal Plaza on Scotts.
Translated by Google Icon
See original
Find this review helpful?
Cipta S.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
We had a wonderful stay at Royal Plaza on Scotts from 9–11 July 2026, staying in Room 1119. From the moment we arrived, we were warmly welcomed by the staff, who kindly helped us with our luggage. The hospitality made us feel at home right away. At the reception, we were pleasantly surprised to be offered an early check-in, which made our children incredibly happy after the journey. Our room was clean, comfortable, and well-maintained. The bathroom was spotless with no unpleasant smell, and we loved the natural sunlight that filled the room during the day. The elevators were fast, so we never had to wait long, and the swimming pool was clean and perfect for our family to enjoy. Thank you to everyone at Royal Plaza on Scotts for making our stay so enjoyable. We truly appreciate your excellent service and warm hospitality. We hope to come back and stay with you again in the future! Warm regards, From Room 1119
Read More
1 people find it helpful
B***s
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Good, clean, food recommended. Ok.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
I will stay here again for my next trip.
Find this review helpful?
Profile Picture
dias i. p.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
So happy to know this hotel... The facilities in the room are complete.
Translated by Google Icon
See original
Find this review helpful?
J***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9,7
/10
Reviewed 11 week(s) ago
Great location, room is spacious and uses eco-friendly amenities. Good experience overall.
1 people find it helpful
Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that you enjoyed our great location, spacious room, and eco-friendly amenities. It is rewarding to know that our sustainability initiatives contributed positively to your stay while ensuring your comfort. We truly appreciate your kind feedback and are pleased that you had a good overall experience with us. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit in the future. Sincerely, Syed Aun Rizvi Front Office Manager & Chief Experience Officer (CEO) Royal Plaza on Scotts
Number of reviews per page
20
40