V Hotel Bencoolen

Hotels
Preferred Partner Plus
Sustainable Hotel
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8,5
/10
Very Good
5.880 reviews

What Guests Say About Their Stay

Verified Traveler

10,0
/ 10
All staff very friendly. The room is clean and quiet. They have a nice outdoor pool with laundry machines. Benson served me well.

P***i

9,4
/ 10
Nice and very clean hotel. Wheelchair friendly. Close to MRT and bus stops.
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Le Khac T. T.

9,4
/ 10
I really enjoyed my time here; the staff were friendly and polite. There were even Vietnamese staff members! I was so happy to meet them! Importantly, it's close to the MRT station, making it easy to get around!
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B***a

9,1
/ 10
We had a pleasant stay at V Bencoolen, even though the room is small, it’s clean and well maintained. All staff, the concierge, reception, and housekeeping are friendly and helpful. Perfect location next to MRT, food court, and convenience store.

A***a

9,4
/ 10
Thank you, V Hotel Bencoolen, for a wonderful 5D4N stay. We were able to check in early, which was greatly appreciated. The location is excellent, with easy access to Bugis and Orchard. The staff were friendly and helpful, and our stay was comfortable from start to finish. Highly recommended!
In the Area
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48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
V Hotel Bencoolen is located in area / city Bencoolen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around V Hotel Bencoolen

48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627
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Lobby V Hotel Bencoolen
Lobby 2 V Hotel Bencoolen

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Location
V Hotel Bencoolen is located in area / city Bencoolen.

About V Hotel Bencoolen

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at V Hotel Bencoolen.

From business event to corporate gathering, V Hotel Bencoolen provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at V Hotel Bencoolen, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from V Hotel Bencoolen exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

V Hotel Bencoolen is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at V Hotel Bencoolen.

All facilities in V Hotel Bencoolen

Swimming Pool V Hotel Bencoolen
Swimming Pool
Fitness Center V Hotel Bencoolen
Fitness Center
Lobby V Hotel Bencoolen
Lobby
Accommodation Services V Hotel Bencoolen
Accommodation Services
Exterior V Hotel Bencoolen
Exterior

Food and Drinks

  • Buffet breakfast
  • No alcohol

Transportation

  • Parking with surcharge

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

General

  • AC
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible bathroom
  • Wheelchair accessible

Public Facilities

  • Elevator
  • Restaurant
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Concierge
  • Money changer
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Accommodation Policy & General Information in V Hotel Bencoolen

General Check-in Instructions

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

Additional Policy

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at V Hotel Bencoolen
271
Number of floors in V Hotel Bencoolen
10
Another facilities in V Hotel Bencoolen
Buffet breakfast, No alcohol, Parking with surcharge, Outdoor pool, Free WiFi

Frequently asked question in V Hotel Bencoolen

What are available facilities at V Hotel Bencoolen?
There are top facilites at V Hotel Bencoolen such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at V Hotel Bencoolen?
The standard check-in time at V Hotel Bencoolen is starting from From 15:00 while the latest check-out time is at Before 11:00
Does V Hotel Bencoolen provide breakfast?
Yes, V Hotel Bencoolen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of V Hotel Bencoolen?
V Hotel Bencoolen is a 4.0-star hotel.
How many floors does V Hotel Bencoolen have?
V Hotel Bencoolen has 10 floors.
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More Reviews from Other Guests in V Hotel Bencoolen

Overall Ratings & Reviews V Hotel Bencoolen

Traveloka (4.872)
Other sources (1.008)
8,6
Very Good
From 4.872 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,5

Meal

7,9

Location

9,0

Service and Facilites

8,7

People often mention about V Hotel Bencoolen
All
Accessibility (128)
Staff Friendliness (121)
Distance to City Center (111)
Surroundings (109)
Bedroom (98)
Bathroom (96)
Wifi (85)
Hotel Area (85)
Ambiance (80)
Check-in/out Time (79)
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Traveler Reviews V Hotel Bencoolen

Number of reviews per page
20
40
Customer reviews
priscilla J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
There was a really nice hotel staff member, a woman whose name I forgot. She was beautiful and very helpful. Thanks.
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Accommodation's Reply
25 Sep 2026
Thank you for taking the time to share your experience with us. We are delighted to hear that one of our staff members made a positive impression during your stay. Your kind words about her helpfulness and demeanor are greatly appreciated, and we will ensure that this feedback is passed on to our team. It is our goal to provide exceptional service, and it is gratifying to know that we succeeded in your case. If you have any further comments or suggestions, please feel free to reach out. We look forward to welcoming you back in the future.
o***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
It's very close to the MRT. The surrounding area is also pleasant for walking. There's a Cheers store right next door for food and drinks.
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Accommodation's Reply
25 Sep 2026
Thank you for taking the time to share your feedback regarding your recent experience in our area. We are delighted to hear that you found the proximity to the MRT convenient and that you enjoyed the pleasant surroundings for walking. We also appreciate your mention of the Cheers store nearby, as we strive to provide our guests with easy access to food and drinks during their stay. Your insights are invaluable in helping us maintain a welcoming environment. If you have any further comments or suggestions, please feel free to reach out. We look forward to welcoming you again soon.
Arif k. w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,6
/10
Reviewed 2 week(s) ago
Please clean the rooms and improve the soundproofing of the walls. The staff are unfriendly. My breakfast lacks variety and always has the same menu. The tap water for drinking is very low and occasionally cuts out. Combs and cotton buds are not provided. The TV channels often have errors and turn off automatically. Please be aware, thanks.
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Accommodation's Reply
25 Sep 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced. Please be assured that we take your comments seriously. We will address the cleanliness of the rooms and review our soundproofing measures to enhance guest comfort. Your concerns about staff friendliness have been noted, and we will work on improving our service standards accordingly. Regarding breakfast variety, tap water supply, and the availability of amenities such as combs and cotton buds, we will evaluate these areas to ensure a better experience for our guests. Additionally, we are aware of the issues with TV channels and will coordinate with our technical team to resolve them promptly. We appreciate your valuable input as it helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
All good, the location near from MRT station 👍🏻
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Accommodation's Reply
25 Sep 2026
Thank you for your positive feedback regarding the location. I am pleased to hear that the proximity to the MRT station is convenient for you. If you have any further comments or suggestions, please feel free to share. Your insights are invaluable in helping us improve our services.
Susanto
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
A pleasant hotel for a trip to Singapore.
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Accommodation's Reply
25 Sep 2026
Thank you for taking the time to review your recent experience at our hotel during your trip to Singapore. We are delighted to hear that you found our establishment pleasant and accommodating. We strive to provide our guests with exceptional service and a comfortable environment, and it is always rewarding to receive positive feedback. If there are any specific aspects of your stay that stood out or if you have suggestions for improvement, please feel free to share them with us. We hope to welcome you back on your next visit to Singapore!
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Friendly staff, very close to the MRT station, flexible check-in times.
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1 people find it helpful
Accommodation's Reply
16 Sep 2026
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff friendly and accommodating. It is always our goal to provide a welcoming atmosphere for our guests. We are also pleased that you appreciated our convenient location near the MRT station, as well as the flexibility of our check-in times. We strive to make every aspect of your stay as comfortable and convenient as possible. Your comments are invaluable to us, and we look forward to welcoming you back in the future. If there’s anything else we can do to enhance your experience, please do not hesitate to let us know.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
All staff very friendly. The room is clean and quiet. They have a nice outdoor pool with laundry machines. Benson served me well.
1 people find it helpful
Accommodation's Reply
27 Aug 2026
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you found our staff to be friendly and that your room met your expectations in terms of cleanliness and tranquility. It’s wonderful to know that you enjoyed our outdoor pool, as well as the convenience of having laundry facilities available. We strive to create a comfortable and welcoming environment for all our guests, and it’s gratifying to learn that we succeeded during your stay. We appreciate your mention of Benson; I will make sure to pass along your kind words to him. It is always encouraging for our team members to receive positive feedback about their service. If there’s anything else you would like to share or if there are ways we can improve further, please don’t hesitate to reach out. We hope to welcome you back soon!
Anesia Q.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
I'm so happy staying here. The distance to the MRT is close, and there are lots of places to eat for breakfast or places that are open until late at night. Because I brought my baby, I had to buy a few things and there's a supermarket at The Cathay near V Hotel Bencoolen. The staff are also very friendly, they offered us a city view room. I asked for an early check-in and that was okay too. Overall I'm really satisfied, and I'll definitely stay here again.
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Accommodation's Reply
29 Aug 2026
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you are enjoying your stay at our hotel and that our location has been convenient for you, especially with easy access to the MRT and a variety of dining options nearby. We’re glad to know that the supermarket at The Cathay was helpful for your needs while traveling with your baby. Our team strives to provide a comfortable and accommodating environment, so it’s wonderful to hear that they were able to assist you in securing a city view room and an early check-in. Your satisfaction is our top priority, and we appreciate your kind words about our friendly staff. It means a lot to us when guests feel welcomed and well taken care of during their stay. We look forward to welcoming you back on your next visit! If there’s anything specific you would like us to prepare for your return, please don’t hesitate to let us know.
Patricia T.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
I'm satisfied to stay here and it's convenient. Benson served me well.
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Accommodation's Reply
30 Aug 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are satisfied with your stay and found it convenient. It is also wonderful to know that Benson provided you with excellent service. We take pride in our team members, and I will be sure to pass along your kind words to him. If there is anything else we can do to enhance your experience or if you have any further comments, please do not hesitate to reach out. We look forward to welcoming you back soon!
P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
Nice and very clean hotel. Wheelchair friendly. Close to MRT and bus stops.
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1 people find it helpful
Accommodation's Reply
14 Aug 2026
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our accommodations nice and clean, and that our wheelchair-friendly facilities met your needs. We strive to provide convenient access to public transportation, and it’s wonderful to know that our proximity to MRT and bus stops enhanced your experience. Your comments are invaluable as we continually aim to improve our services. If there is anything else you would like to share or if there is any way we can assist you further, please do not hesitate to reach out. We look forward to welcoming you back in the future.
M***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
Strategic place, near MRT station.
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Accommodation's Reply
11 Aug 2026
Thank you for your review regarding our hotel’s strategic location. We are pleased to hear that you recognize the advantages of being situated near the MRT station, which offers convenient access to various attractions. We look forward to welcoming you again in the near future.
Erfina R. S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Great experience, will come back someday
1 people find it helpful
Accommodation's Reply
23 Jul 2026
Thank you for your kind words! We are thrilled to hear that you had a great experience with us. Your feedback is invaluable, and it motivates us to continue providing the best service possible. We look forward to welcoming you back in the future. If there’s anything specific you’d like to see or any suggestions you have, please don’t hesitate to share. Safe travels until we meet again!
Le Khac T. T.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 12 week(s) ago
I really enjoyed my time here; the staff were friendly and polite. There were even Vietnamese staff members! I was so happy to meet them! Importantly, it's close to the MRT station, making it easy to get around!
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Accommodation's Reply
12 Jul 2026
Thank you for taking the time to share your positive feedback regarding your recent experience with us. We are delighted to hear that you enjoyed your stay and found our staff to be friendly and polite. It is wonderful to know that meeting our Vietnamese staff members added to your enjoyment, as we strive to create a diverse and welcoming environment for all our guests. Additionally, we appreciate your acknowledgment of our convenient location near the MRT station, which indeed makes it easier for our guests to explore the area. Your kind words motivate us to continue providing excellent service. We look forward to welcoming you back in the future!
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Windi W. S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Very close to MRT and halal food center
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2 people find it helpful
Accommodation's Reply
10 Jul 2026
Thank you for your feedback regarding the proximity to the MRT and halal food centers. We greatly appreciate your insights, as they are invaluable in helping us enhance our services. We are pleased to hear that you find our location convenient. Accessibility is a priority for us, and we strive to ensure that our guests have easy access to essential amenities. If you have any further suggestions or comments, please do not hesitate to share. Your input is always welcome.
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Windi W. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 12 week(s) ago
Very close to Bencoolen MRT. There are plenty of halal restaurants right below the hotel. Highly recommended for Muslims looking for a hotel in Singapore.
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Accommodation's Reply
10 Jul 2026
Thank you for your valuable feedback regarding your recent experience at our hotel. We are delighted to hear that you found our location near the MRT Bencoolen convenient and appreciated the variety of halal food options available nearby. Your recommendation means a lot to us, especially as we strive to cater to the needs of our Muslim guests. We are committed to providing an inclusive and comfortable environment for all our visitors. If you have any further suggestions or comments, please do not hesitate to reach out. We look forward to welcoming you back on your next visit to Singapore.
a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 12 week(s) ago
We had a wonderful stay at V Hotel Bencoolen! From the moment we arrived, the staff were incredibly friendly and welcoming. They immediately helped us with our luggage, and even offered us an early check-in without us asking for it. The hotel also has a self-service laundry, which was very convenient. The instructions were clear, and the staff patiently explained how to use the machines. The location is excellent—only about a 1-minute walk from the MRT station. The area is not too crowded, making it comfortable to get around. There is an Anywheel bike station right in front of the hotel, a 7-Eleven next door, and a food court just beside it with plenty of delicious comfort food. Don't miss the Pao Fan—it was so good! What impressed me the most was their exceptional service after we had already checked out. I had a Taobao parcel that unfortunately arrived after my departure. I contacted the hotel from Indonesia, and they were incredibly patient and helpful throughout the entire process. They promptly replied to all my emails, printed the airway bill for me, attached it to the parcel, labeled it as requested, and even helped hand the package over to the SingPost courier. They truly went above and beyond to help me. Thank you to the entire team for your kindness, patience, and outstanding hospitality. The service was absolutely top-notch, and I would definitely stay here again on my next trip to Singapore!
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Accommodation's Reply
10 Jul 2026
Thank you for taking the time to share your wonderful experience at V Hotel Bencoolen. We are thrilled to hear that you had such a pleasant stay and that our team made a positive impression from the moment you arrived. It is delightful to know that our early check-in service, self-service laundry facilities, and convenient location contributed to your comfort during your visit. We strive to ensure our guests have everything they need for a seamless experience, and it’s gratifying to hear that we succeeded in doing so. We are particularly pleased to learn about the assistance you received regarding your Taobao parcel after checkout. Our staff takes great pride in going above and beyond for our guests, and it is heartening to see their efforts recognized. Thank you once again for your kind words about our team’s hospitality. We look forward to welcoming you back on your next trip to Singapore!
N***o
icon-origin-TRAVELOKA
8,5
/10
Reviewed 12 week(s) ago
Recommended hotel when you have a plan to visit Singapore, very strategic and friendly service
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Accommodation's Reply
10 Jul 2026
Thank you for your email and for sharing your recommendation regarding a hotel in Singapore. I appreciate the insights you've provided about its strategic location and friendly service. I am currently planning my visit to Singapore, and your suggestion will certainly help me in making an informed decision. The combination of convenience and excellent customer service is always a priority when selecting accommodations, and it’s reassuring to know that there are options that meet these criteria. If you have any further details or personal experiences about the hotel, please feel free to share. Your input is invaluable as I finalize my travel plans. Thank you once again for your thoughtful recommendation.
Yurina A.
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 13 week(s) ago
The hotel staff was quick and attentive. The location was truly convenient. The room was comfortable, though a bit cramped since we booked a triple room yesterday.
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Accommodation's Reply
07 Jul 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our staff quick and attentive, as well as appreciating the convenience of our location. We also appreciate your comments about the comfort of your room. We understand that space can sometimes be a concern, especially in triple rooms, and we will take your observations into account as we continually strive to enhance our guests' experiences. Your insights are invaluable to us, and we hope to welcome you back soon for an even more enjoyable stay.
Anita C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 14 week(s) ago
I've stayed here twice and I like everything. Except you can hear the hairdryer from the other room, and when someone showers, they gargle really loudly.
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Accommodation's Reply
29 Jun 2026
Thank you for taking the time to share your feedback regarding your recent stays with us. We are delighted to hear that you enjoyed your experiences overall. We appreciate your comments about the noise from the hairdryer and showering. Your comfort is our priority, and we understand how important a peaceful environment is for our guests. Please be assured that we will look into potential solutions to mitigate these sound issues in order to enhance the overall experience for future visitors. If there’s anything else you would like to share or if you have any further suggestions, please do not hesitate to reach out. We value your input and hope to welcome you back soon for another enjoyable stay.
R***R
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
Nice location. Very comfortable.
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Accommodation's Reply
30 Jun 2026
Thank you for taking the time to share your thoughts about your recent experience with us. We are delighted to hear that you found our location nice and comfortable. We strive to create a welcoming environment for all our guests, and it’s rewarding to know that we met your expectations. If there are any specific aspects of your stay that stood out or areas where you think we could improve, please feel free to share. Your feedback is invaluable in helping us enhance our services. We hope to welcome you back soon for another enjoyable visit!
Number of reviews per page
20
40

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Exterior 4 V Hotel Bencoolen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.