Tunnel Mountain Resort

Lodge
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9.0
/10
Exceptional
2,161 reviews

What Guests Say About Their Stay

Christopher

10.0
/ 10
A great weekend place to stay. Staff quickly and efficiently replaced an inoperative microwave, was a very minor inconvenience. Always enjoy my stays!

Elisabeth

10.0
/ 10
Loved our stay. The room was bigger than we thought it would be and well stocked for our trip. Nice to have a pool and walking trails right there! We will have to return in the fall to use the fireplace. Only wish there was AC as our room got pretty hot and being ground level it was hard to have the windows open at night with the bedroom being right there. All in all a great stay

Martin

10.0
/ 10
Good accommodation in Banff, handy free bus pass which we used regularly to get into the centre of town and avoid parking. Good room facilities which meant we didn’t need to eat out every evening.
In the Area
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502 Tunnel Mountain Road, Box 1137, Alberta, Canada, T1L 1B1

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Tunnel Mountain Resort is a good choice when you are visiting Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Tunnel Mountain Resort

502 Tunnel Mountain Road, Box 1137, Alberta, Canada, T1L 1B1
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Lobby Tunnel Mountain Resort
Lobby 2 Tunnel Mountain Resort

Discover More About Tunnel Mountain Resort

General
Near Banff Park Museum

Location
With a stay at Tunnel Mountain Resort in Banff (Tunnel Mountain District), you'll be a 4-minute drive from Banff National Park Information Centre and 5 minutes from Banff Centre for Arts and Creativity. This family-friendly lodge is 3.8 mi (6.1 km) from Upper Hot Springs and 3.8 mi (6.1 km) from Banff Gondola.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Bow River - 1 km / 0.6 mi
Tunnel Mountain Trail - 1.6 km / 1 mi
Cascade Shops - 1.9 km / 1.2 mi
Banff National Park Information Centre - 1.9 km / 1.2 mi
Canadian Ski Museum West - 1.9 km / 1.2 mi
Old Banff Cemetery - 2 km / 1.2 mi
Carter-Ryan Gallery - 2 km / 1.3 mi
Lux Cinema Banff - 2.1 km / 1.3 mi
Willock & Sax Gallery - 2.1 km / 1.3 mi
Jenny Belzberg Theatre - 2.2 km / 1.3 mi
Canada House Gallery - 2.2 km / 1.4 mi
Banff International Research Station - 2.2 km / 1.4 mi
Banff Centre for Arts and Creativity - 2.2 km / 1.4 mi
Banff Off-Leash Dog Park - 2.3 km / 1.4 mi
Banff Canoe Club - 2.3 km / 1.4 mi

The preferred airport for Tunnel Mountain Resort is Calgary International Airport (YYC) - 136.8 km / 85 mi

Facilities
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this lodge include complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Rooms
Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and blackout drapes/curtains, and housekeeping is provided daily.

All facilities in Tunnel Mountain Resort

Swimming Pool Tunnel Mountain Resort
Swimming Pool
Entertainment Facility Tunnel Mountain Resort
Entertainment Facility
Fitness Center Tunnel Mountain Resort
Fitness Center
Common Space Tunnel Mountain Resort
Common Space
Lobby Tunnel Mountain Resort
Lobby

Things to Do

  • Indoor pool
  • Picnic area
  • Barbecue
  • Sauna
  • Steam room

Transportation

  • Area shuttle
  • Bicycle rental

Connectivity

  • Free WiFi

General

  • Parking

Accessibilty

  • Accessible parking

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities

Sports and Recreations

  • Canoeing
  • Fitness center

Accommodation Policy & General Information in Tunnel Mountain Resort

Translate
Important Note
  • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Essential workers only - NO, No elevators

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 11:00
Available rooms at Tunnel Mountain Resort
105
Number of floors in Tunnel Mountain Resort
2
Another facilities in Tunnel Mountain Resort
Indoor pool, Picnic area, Barbecue, Sauna, Steam room

Frequently asked question in Tunnel Mountain Resort

What are available facilities at Tunnel Mountain Resort?
There are top facilites at Tunnel Mountain Resort such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tunnel Mountain Resort?
The standard check-in time at Tunnel Mountain Resort is starting from From 16:00 while the latest check-out time is at Before 11:00
What is the star rating of Tunnel Mountain Resort?
Tunnel Mountain Resort is a 3.5-star hotel.
How many floors does Tunnel Mountain Resort have?
Tunnel Mountain Resort has 2 floors.
How many rooms are available at Tunnel Mountain Resort?
Tunnel Mountain Resort has 105 rooms in total.
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More Reviews from Other Guests in Tunnel Mountain Resort

Overall Ratings & Reviews Tunnel Mountain Resort

Traveloka (1)
Other sources (2,160)
9.0
Exceptional
From 2,160 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.4

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Traveler Reviews Tunnel Mountain Resort

Number of reviews per page
20
40
Top reviews
Jessica
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was the second time we stayed in the condo unit. It’s perfect for a family and can cook your own meals. On site laundry is also a bonus! Downside, there is no AC in the units. The pool was very cold and the hot tub wasn’t working. The sauna was very nice though.
Kristin
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Do not recommend. Office staff not responsive to an issue at property. Asked to have them contact me, after not hearing from them for two days after checkout, Expedia got involved and then got a very indignant response from the manager. I would not recommend staying here unless it was a last resort. Not acceptable to be treated as we were by office manager (hoping to blow issue under the rug and then saying our issue was a non-issue even though her maintenance man confirmed our air conditioner didn’t work.). It was a hot July day, and we picked this place specifically for the air conditioning. If the air conditioner was working why didn’t the maintenance person get it working for us? The office did not provide fans in lieu of air conditioner not working. Paid WAY too much for this to happen. I am sure they will have a response where they don’t take any responsibility and push this back on me. Do not recommend.
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Kristin
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Picked this hotel specifically for the air conditioning (not all places have air). The air worked the first night. After hiking all day and returning to the room, the air was not working. We immediately called the desk and reported this. They sent a facilities person who confirmed it was broken. We asked for a fan, but they never provided one. The next day at checkout I requested a partial refund. I was told I needed to talk to the manager and she would call me. Two days later, not hearing from her, I contacted Expedia for help in dealing with w this matter. They contacted the manager and were told that since it was a prepaid room, there would be no price adjustment. I then received an email from the manager (after Expedia contacted her) and she informed me that the air unit was working (which doesn’t seem possible since her maintenance person said it was broken when he came to our room; seems convenient to say that to not look at fault). Overall, I would never recommend this place given they didn’t provide a fan and didn’t respond to me in a timely manner. I feel that they wouldn’t have contacted me if Expedia didn’t get involved. This was by far the worst stay on our vacation. There are better options for this price point. It is an older facility and overall an unfortunate experience for us.
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Christopher
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A great weekend place to stay. Staff quickly and efficiently replaced an inoperative microwave, was a very minor inconvenience. Always enjoy my stays!
Elisabeth
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved our stay. The room was bigger than we thought it would be and well stocked for our trip. Nice to have a pool and walking trails right there! We will have to return in the fall to use the fireplace. Only wish there was AC as our room got pretty hot and being ground level it was hard to have the windows open at night with the bedroom being right there. All in all a great stay
Read More
Stephanie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice hotel
Martin
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good accommodation in Banff, handy free bus pass which we used regularly to get into the centre of town and avoid parking. Good room facilities which meant we didn’t need to eat out every evening.
Laurel
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stayed here 45 years ago for our honeymoon and have been back a few times since. It is by far a superior experience. They have kept the chalets up-to-date and well appointed. For us it was a great trip down memory lane. A tad-expensive in my opinion, but for us the memories are priceless priceless.
Alexandra
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wow excellent et service impeccable parfait pour 5 personnes
Olivia
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, cozy rooms, and helpful staff. The free bus passes were great and plenty of parking available. The only thing we had an issue with was very poor wifi.
Slava
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, good location, all amenities included, spacious room, excellent parking.
John
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Older property; no air conditioning.
Tracy
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly staff. Fully stocked kitchen, great for families.
Heather
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was great; room as expected
Nicholas Anton
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean!
Drury
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good stay…room was spacious and clean. Balcony had a nice view. Main drawback was no air conditioning so sleeping was a bit warm (daytime highs were about 25c). Staff were fantastic - very accommodating. They give you free bus tickets that get you in to town conveniently so don’t be concerned about distance and driving/parking.
Sara
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our studio was very clean and nice, and the room view was beautiful. Overall, I was satisfied: the staff were friendly, and we had a free bus ticket, so our transfer was free. We were happy with everything.
Kristoffer
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean rooms, friendly staff, specially the Filipino receptionist.
terry
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It is set up for multi night stay. Little kitchen, stove and fridge. Maybe the largest shower we have seen. Oddly you have to turn the water on from inside, can't adjust the temp without standing under it? Wierd design, but nice. Pool is in a separate blg, so when you get out, either sit til you dry or get a little chilly getting back to your room
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Amandeep
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great environment and great property
Number of reviews per page
20
40

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Exterior 4 Tunnel Mountain Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.