Clean hotel. Comfortable. Friendly staff. Strategic location near Tunjungan Plaza. Easy access.

It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰

I've stayed here twice. The staff is incredibly friendly, the service is excellent, and it's close to Bungkul Park, making it easy to find food. I've become a regular when I'm in Surabaya. Keep up the good work, everyone.

The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.

The hotel staff and employees, from the lobby to the restaurant, are friendly... Absolutely amazing. Always a first choice. Especially Vidyan, who is very friendly.

The hotel staff are all very friendly, the breakfast food is always delicious, the room is clean, the smart TV is also complete, the check-in process is fast, assisted by Ms. Clara and Delinda, always a favorite hotel, next time I will stay again.

The room feels better than before. The staff is very friendly and helpful. They interact with the guests.

With a hotel this big, there's no doubt about the service and the quality of the food. Absolutely the best.

It was a truly enjoyable stay at Hotel Tunjungan Surabaya. The service was incredibly friendly. Hotel Tunjungan is top-notch. Jaya jaya jaya.

Staying here is definitely worth it. The rooms are clean, the breakfast is also delicious. The other facilities are okay.

Comfortable place, complete facilities, kids friendly, delicious food, close to shopping centers, friendly service.

The hotel staff is very friendly, even the security, the rooms are very clean, in short the hotel is great.

Very comfortable and close to the places I wanted to visit, clean, and aesthetically pleasing. I really liked it.

The hotel staff is very friendly, the gym is open 24/7, and the rooftop is also cool. The rooms are also soundproofed so there's no noise.

I tried nasi goreng cakalang for my dinner menu. This menu was suggested by a friendly and helpful staff named Alya. The nasi goreng was delicious. Thanks for her suggestion! I appreciate it 😉

The location is excellent, with views of Mount Arjuno and Panderman. The facilities are also quite extensive, including a swimming pool, playground, and gym. The gym equipment is in good working order.

My stay at the Sheraton Surabaya was truly memorable. The service was responsive and friendly, as was the staff, Bryan. Very quick and helpful. The location is undeniable, with easy access to Tunjungan Plaza Mall. The rooms are spacious and well-maintained, like a 5-star hotel, even in a new hotel.

Breakfast is delicious, lots of choices and always changes every day for heavy meals.

The hotel staff is very friendly, the process is fast, the location is strategic, the rooms are clean, I always stay at Aria when I go to Malang 😊

Great service from concierge to room service. Free shuttle on demand to the nearby mall.

The receptionist was friendly, and we arrived early and were able to leave our luggage. Check-in was a bit later, and our card and room were ready. There was a choice of welcome drinks, the room was clean, and the pool was clean. Breakfast was varied, with plenty of choices.