Hakone Kowakien TEN-YU

Others
9.5
/10
Exceptional
1,901 reviews

What Guests Say About Their Stay

F***a

10.0
/ 10
I'm very satisfied staying here, the view and onsen experience are wonderful. Staff also very polite and helpful. Tips: arrive early and enjoy the garden view, then after check-in go submerge in the outdoor onsen in the sunset time

Jason

10.0
/ 10
The nicest hotel we have ever stayed at. Beautiful, amazing services and amenities.

Ricardo Eiji

10.0
/ 10
O único defeito é o trânsito confuso e conturbado de Hakone! Pouco se fala sobre isso!

Michael

10.0
/ 10
The TEN-YU was an exceptional experience. The staff recieve you as if you just arrived home. The whole ambience is of relaxation and de stressing. Enjoyed a fabulous aromatherapy massage at the onsite AnSpa, which was in the most serene location. The Tepanyaki dinner was something else!! Beautifully prepared starters and delicious cuts of the best Kobe beef. We were able to unwind immediately from a long trip and made it a stay i will never forget!!!
In the Area
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1297 Ninotaira, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at Hakone Kowakien TEN-YU is a good choice when you are visiting Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakone Kowakien TEN-YU

1297 Ninotaira, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0407
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Lobby Hakone Kowakien TEN-YU
Lobby 2 Hakone Kowakien TEN-YU

Discover More About Hakone Kowakien TEN-YU

General


Near Hakone Kowakien Yunessun

Location


With a stay at Hakone Kowakien TEN-YU in Hakone (Ninohira), you'll be steps from Hakone Kowakien Yunessun and 3 minutes by foot from Okada Museum of Art. This luxury ryokan is 0.9 mi (1.4 km) from Hakone Open Air Museum and 1.9 mi (3 km) from Miyagino Hayakawa Breakwater Cherry Blossoms.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Okada Museum of Art - 0.3 km / 0.2 mi
Hakone Kowakien Yunessun - 0.3 km / 0.2 mi
Chisuji Falls - 0.8 km / 0.5 mi
Hakone Open Air Museum - 1.4 km / 0.9 mi
Hakone Gora Park - 2 km / 1.3 mi
Hakone Museum of Art - 2.3 km / 1.4 mi
Sengokuhara Onsen - 2.4 km / 1.5 mi
Hakone Meissen Antique Museum - 2.7 km / 1.7 mi
Ōwakudani - 2.8 km / 1.8 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.9 km / 1.8 mi
Pola Museum of Art - 4.1 km / 2.5 mi
Buddhist Stoneworks at Motohakone - 5.3 km / 3.3 mi
Sengokuhara Susuki Prairie - 5.8 km / 3.6 mi
Hakone Ropeway - 6.1 km / 3.8 mi
Hakone Venetian Glass Museum - 6.5 km / 4 mi

The nearest airports are:
Haneda Airport (HND) - 99.6 km / 61.9 mi
Narita Intl. Airport (NRT) - 166.1 km / 103.2 mi

Facilities


Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs and a sauna. Additional features at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Dining


Enjoy a satisfying meal at Geihinkan(Steak) serving guests of Hakone Kowakien TEN-YU. Wrap up your day with a drink at the bar/lounge.

Rooms


Treat yourself to a stay in one of the 150 guestrooms, featuring private hot tubs and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and refrigerators.

All facilities in Hakone Kowakien TEN-YU

Bar, Cafe and Lounge Hakone Kowakien TEN-YU
Bar, Cafe and Lounge
Swimming Pool Hakone Kowakien TEN-YU
Swimming Pool
Entertainment Facility Hakone Kowakien TEN-YU
Entertainment Facility
Common Space Hakone Kowakien TEN-YU
Common Space
Lobby Hakone Kowakien TEN-YU
Lobby

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Concierge

Things to Do

  • Spa
  • Garden
  • Sauna

Family-friendly Facilities

  • Toys
  • Children games

General

  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Elevator

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Hakone Kowakien TEN-YU

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00

  • Crib (infant bed) fee: JPY 3300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, LGBTQIA+ friendly, Unicode Support false, No rollaway/extra beds available, Cashless transactions are available

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Available rooms at Hakone Kowakien TEN-YU
150
Number of floors in Hakone Kowakien TEN-YU
1
Another facilities in Hakone Kowakien TEN-YU
Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby, Concierge

Frequently asked question in Hakone Kowakien TEN-YU

What are available facilities at Hakone Kowakien TEN-YU?
There are top facilites at Hakone Kowakien TEN-YU such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hakone Kowakien TEN-YU?
The standard check-in time at Hakone Kowakien TEN-YU is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
What is the star rating of Hakone Kowakien TEN-YU?
Hakone Kowakien TEN-YU is a 4.5-star hotel.
How many floors does Hakone Kowakien TEN-YU have?
Hakone Kowakien TEN-YU has 1 floors.
How many rooms are available at Hakone Kowakien TEN-YU?
Hakone Kowakien TEN-YU has 150 rooms in total.
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More Reviews from Other Guests in Hakone Kowakien TEN-YU

Overall Ratings & Reviews Hakone Kowakien TEN-YU

Traveloka (8)
Other sources (1,893)
9.6
Exceptional
From 1,893 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakone Kowakien TEN-YU

Number of reviews per page
20
40
Top reviews
Jason
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The nicest hotel we have ever stayed at. Beautiful, amazing services and amenities.
Brandon
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very relaxing
Ricardo Eiji
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

O único defeito é o trânsito confuso e conturbado de Hakone! Pouco se fala sobre isso!
Michael
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The TEN-YU was an exceptional experience. The staff recieve you as if you just arrived home. The whole ambience is of relaxation and de stressing. Enjoyed a fabulous aromatherapy massage at the onsite AnSpa, which was in the most serene location. The Tepanyaki dinner was something else!! Beautifully prepared starters and delicious cuts of the best Kobe beef. We were able to unwind immediately from a long trip and made it a stay i will never forget!!!
Read More
Chik Shun Lawrence
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent services and best experience ever, must return!!
Danny
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed at a room with personal onsen. The tub was a bit small and it takes 15 min to fill each time, but the view and area was divine. We had a wilderness view and had a swing chair that was super comfy. The room was set up with two futons and two beds for our family of four. Overall very nice room, and they included pajamas and yukatas for all of us. They had some refreshments at the time of check in and had free seventeen ice - ice cream cones/bars throughout our stay. We were shuttled to our kaiseki dinner that included a small shabu shabu portion with wagyu beef. Breakfast was insane with the amount of options available. Oden, western, raw fish, curry, bacon, fruits, veg shot, champagne, beer, juice, grilled fish, espresso machine, dessert, omg way too much food, but all so good. We took the shuttle in and out of Gora which was on time and every 20 min. We barely missed our bus out, so we spent a few minutes at the foot baths right at the door. The views were nice there and it's a nice end to our stay.
Read More
Rob
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was amazing. We really were taken care of by the staff during our one night stay. I wish we would have stayed a couple more nights to enjoy the onsen which was very relaxing, especially having our own tub in our room to even further enjoy the relaxing experience.
Ethan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Slightly Cold, clearer instructions for arrival shuttle at Gora Station and map for hotel.
Chris
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

His spring tub in the room balcony is very nice. Also must try the public onsens in the hotel. Very nice. And breakfast and dinner are very nice as well.
Tiffany
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Was really let down with what we got compared to what we paid. Wish we could get a partial refund.
dori
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel was a lovely respite from busy Tokyo. Serene and stunning views! The Onsen was spectacular! The buffet dinner and breakfast was very good. The staff were very attentive, friendly and helpful. The beds were heavenly, they felt like being in a nest! I would rate the Ten-Yu a 9.8.
Eric
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing amenities and staff which make the entire experience so worth it! I would definitely recommend for anyone who enjoys peace and relaxation with memories that will never be forgotten.
Jilin
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything is perfect!
Jeff
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

One of the best hotels I have stayed at in terms of overall experience. I honestly
Karin
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is great - we had a bath on our deck, the amenities were great and the buffet was extensive. The covercharge in the lounge was not necessary and annoying.
Kacey
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a wonderful stay at this property. Our family of four (kids 9 and 7) loved the pool, buffet and the room was large. The beds were comfortable and the staff are so kind. The free ice cream vending machines were our kiddos fave!
Rosanna
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Decent, very relaxing atmosphere
kevin
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

the guest experience is well thought out from start to finish.
yatin
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful property and staff. Exceptionally kid friendly. Beautiful Onsen baths
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing property and service.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hakone Kowakien TEN-YU

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hakone Kowakien TEN-YU

Traveloka (8)
Other sources (1,893)
9.6
Exceptional
From 1,893 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakone Kowakien TEN-YU

Number of reviews per page
20
40
Top reviews
Jason
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The nicest hotel we have ever stayed at. Beautiful, amazing services and amenities.
Brandon
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very relaxing
Ricardo Eiji
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

O único defeito é o trânsito confuso e conturbado de Hakone! Pouco se fala sobre isso!
Michael
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The TEN-YU was an exceptional experience. The staff recieve you as if you just arrived home. The whole ambience is of relaxation and de stressing. Enjoyed a fabulous aromatherapy massage at the onsite AnSpa, which was in the most serene location. The Tepanyaki dinner was something else!! Beautifully prepared starters and delicious cuts of the best Kobe beef. We were able to unwind immediately from a long trip and made it a stay i will never forget!!!
Read More
Chik Shun Lawrence
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent services and best experience ever, must return!!
Danny
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed at a room with personal onsen. The tub was a bit small and it takes 15 min to fill each time, but the view and area was divine. We had a wilderness view and had a swing chair that was super comfy. The room was set up with two futons and two beds for our family of four. Overall very nice room, and they included pajamas and yukatas for all of us. They had some refreshments at the time of check in and had free seventeen ice - ice cream cones/bars throughout our stay. We were shuttled to our kaiseki dinner that included a small shabu shabu portion with wagyu beef. Breakfast was insane with the amount of options available. Oden, western, raw fish, curry, bacon, fruits, veg shot, champagne, beer, juice, grilled fish, espresso machine, dessert, omg way too much food, but all so good. We took the shuttle in and out of Gora which was on time and every 20 min. We barely missed our bus out, so we spent a few minutes at the foot baths right at the door. The views were nice there and it's a nice end to our stay.
Read More
Rob
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was amazing. We really were taken care of by the staff during our one night stay. I wish we would have stayed a couple more nights to enjoy the onsen which was very relaxing, especially having our own tub in our room to even further enjoy the relaxing experience.
Ethan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Slightly Cold, clearer instructions for arrival shuttle at Gora Station and map for hotel.
Chris
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

His spring tub in the room balcony is very nice. Also must try the public onsens in the hotel. Very nice. And breakfast and dinner are very nice as well.
Tiffany
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Was really let down with what we got compared to what we paid. Wish we could get a partial refund.
dori
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel was a lovely respite from busy Tokyo. Serene and stunning views! The Onsen was spectacular! The buffet dinner and breakfast was very good. The staff were very attentive, friendly and helpful. The beds were heavenly, they felt like being in a nest! I would rate the Ten-Yu a 9.8.
Eric
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing amenities and staff which make the entire experience so worth it! I would definitely recommend for anyone who enjoys peace and relaxation with memories that will never be forgotten.
Jilin
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything is perfect!
Jeff
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

One of the best hotels I have stayed at in terms of overall experience. I honestly
Karin
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is great - we had a bath on our deck, the amenities were great and the buffet was extensive. The covercharge in the lounge was not necessary and annoying.
Kacey
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a wonderful stay at this property. Our family of four (kids 9 and 7) loved the pool, buffet and the room was large. The beds were comfortable and the staff are so kind. The free ice cream vending machines were our kiddos fave!
Rosanna
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Decent, very relaxing atmosphere
kevin
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

the guest experience is well thought out from start to finish.
yatin
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful property and staff. Exceptionally kid friendly. Beautiful Onsen baths
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing property and service.
Number of reviews per page
20
40