Tunnel Mountain Resort

Lodge
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9.0
/10
Exceptional
2,169 reviews

What Guests Say About Their Stay

Kara

10.0
/ 10
The cabin had amazing views of banff and the mountains. The beds were comfortable. The on site amenities were good. I would definitely stay there again. The check in process was easy and staff were friendly and approachable. Very comfortable stay!!

NORMA

10.0
/ 10
Room was very clean and comfortable. It had everything I needed. Will stay here again .

Pat

10.0
/ 10
Great property, location to the main street was a little far, but easy access via public transportation what was provided free of charge by the resort. Room was spacious & clean.
In the Area
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502 Tunnel Mountain Road, Box 1137, Alberta, Canada, T1L 1B1

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Tunnel Mountain Resort is a good choice when you are visiting Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Tunnel Mountain Resort

502 Tunnel Mountain Road, Box 1137, Alberta, Canada, T1L 1B1
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Lobby Tunnel Mountain Resort
Exterior 2 Tunnel Mountain Resort

Discover More About Tunnel Mountain Resort

General
Near Banff Park Museum

Location
With a stay at Tunnel Mountain Resort in Banff (Tunnel Mountain District), you'll be a 4-minute drive from Banff National Park Information Centre and 9 minutes from Bowl Valley Five Pin and Pints. This family-friendly lodge is 3.8 mi (6.1 km) from Upper Hot Springs and 3.8 mi (6.1 km) from Banff Gondola.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Bow River - 1 km / 0.6 mi
Tunnel Mountain Trail - 1.6 km / 1 mi
Cascade Shops - 1.9 km / 1.2 mi
Banff National Park Information Centre - 1.9 km / 1.2 mi
Canadian Ski Museum West - 1.9 km / 1.2 mi
Old Banff Cemetery - 2 km / 1.2 mi
Carter-Ryan Gallery - 2 km / 1.3 mi
Lux Cinema Banff - 2.1 km / 1.3 mi
Willock & Sax Gallery - 2.1 km / 1.3 mi
Jenny Belzberg Theatre - 2.2 km / 1.3 mi
Canada House Gallery - 2.2 km / 1.4 mi
Banff International Research Station - 2.2 km / 1.4 mi
Banff Centre for Arts and Creativity - 2.2 km / 1.4 mi
Banff Off-Leash Dog Park - 2.3 km / 1.4 mi
Banff Canoe Club - 2.3 km / 1.4 mi

The preferred airport for Tunnel Mountain Resort is Calgary International Airport (YYC) - 136.8 km / 85 mi

Facilities
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this lodge include complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Rooms
Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and blackout drapes/curtains, and housekeeping is provided daily.

All facilities in Tunnel Mountain Resort

Entertainment Facility Tunnel Mountain Resort
Entertainment Facility
Common Space Tunnel Mountain Resort
Common Space
Lobby Tunnel Mountain Resort
Lobby
Accommodation Services Tunnel Mountain Resort
Accommodation Services
Exterior Tunnel Mountain Resort
Exterior

Things to Do

  • Indoor pool
  • Picnic area
  • Barbecue
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Transportation

  • Area shuttle
  • Bicycle rental

Sports and Recreations

  • Canoeing
  • Fitness center

Connectivity

  • Free WiFi

General

  • Parking

Accessibilty

  • Accessible parking

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Tunnel Mountain Resort

Important Note
  • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Essential workers only - NO, No elevators

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 11:00
Available rooms at Tunnel Mountain Resort
105
Number of floors in Tunnel Mountain Resort
2
Another facilities in Tunnel Mountain Resort
Indoor pool, Picnic area, Barbecue, Sauna, Steam room

Frequently asked question in Tunnel Mountain Resort

What are available facilities at Tunnel Mountain Resort?
There are top facilites at Tunnel Mountain Resort such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tunnel Mountain Resort?
The standard check-in time at Tunnel Mountain Resort is starting from From 16:00 while the latest check-out time is at Before 11:00
What is the star rating of Tunnel Mountain Resort?
Tunnel Mountain Resort is a 3.5-star hotel.
How many floors does Tunnel Mountain Resort have?
Tunnel Mountain Resort has 2 floors.
How many rooms are available at Tunnel Mountain Resort?
Tunnel Mountain Resort has 105 rooms in total.
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More Reviews from Other Guests in Tunnel Mountain Resort

Overall Ratings & Reviews Tunnel Mountain Resort

Traveloka (1)
Other sources (2,168)
9.0
Exceptional
From 2,168 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.4

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Traveler Reviews Tunnel Mountain Resort

Number of reviews per page
20
40
Top reviews
Dikshant Kirtikumar
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good and clean
Kara
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The cabin had amazing views of banff and the mountains. The beds were comfortable. The on site amenities were good. I would definitely stay there again. The check in process was easy and staff were friendly and approachable. Very comfortable stay!!
Karan
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Few things to note. The place is not in downtown. It is appx 1 km from downtown. There is a bus service to downtown and the hotel provides free bus tickets to all guests. Parking at this location is crazy. The parking area is too small and cars are too close to each other and at night this becomes a nightmare. Be careful with your rental cars. Our bathroom did not have a hair dryer. Had to call and request it. The clear shower door does not close properly. We had water leaking all over the floor every time we take shower. The bathroom did not have an exhaust. Really? The bathroom door would not lock properly even if it did someone can just open it from outside. We got to the hotel around midnight and it was hard to find the elevator at night. No proper lighting in parking lot. No clear signs to locate an elevator. We got a room underground. Kitchen area was good. Pans and pots included. Staff was okay. Amenities are okay. If the bathroom issues weren’t there I would say this was a 4.
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christopher
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location in a beautiful area
Renella Mae
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Traveled with kids, loved the property, the space was enough for family of 5.
NORMA
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was very clean and comfortable. It had everything I needed. Will stay here again .
Pat
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property, location to the main street was a little far, but easy access via public transportation what was provided free of charge by the resort. Room was spacious & clean.
Julie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful location
OLIVIA
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel location was good and convenient. Room was spacious and clean. Like the full kitchen inside the room with induction stove top, microwave, pots and pans. However, facilities in gym room was lacking. The temperature inside the sauna room and steam room was not hot enough. Overall experience was great.
Jitendra
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Little away from downtown but good bus service and hotel provides bass pass. Congested parking
Rachel Elizabeth
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a fantastic stay! Got lots of use out of our small but super useful kitchen so we could take lunch on the road with us. It was well stocked with utensils and cooking appliances for the two of us. The beds & pillows were also incredibly comfortable! Perfect for after a long day outdoors :) only thing that would’ve been nice was some hooks in the bathroom to hang towels. We ended up using some of the hangers provided in the closet area.
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Reycel Ann
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff
James
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff, kids loved the pool. Great location
Soyoung
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were friendly and welcoming from beginning to end, which made us feel very comfortable throughout our stay. The views from the balcony were absolutely stunning, and the location was peaceful since it was a little away from downtown. At the same time, it was still convenient because there was a bus available nearby. Since we were traveling with children, being able to cook our own meals was very helpful, and we also appreciated that dishwasher detergent was provided.
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Shaila
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Tommy was cleanish had to sweep the bathroom myself pool was freezing cold but good stay lots of space for the kids to play and a playground outside close to Banff town so easy access
Kacie
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a fantastic stay. The kids loved the pool and it was amazing to back onto the greenspace where we saw elk and deer! The rooms were clean, quiet and had everything we needed.
Melanie
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were amazing, super friendly and attentive. We had an ant infestation on our front deck, called and a they came right away to address. Our toaster was broken, called the front desk, they had a new toaster (right out of the box) delivered immediately. Tunnel Mountain Resort is clean and affordable. We had stayed here approximately 17 years ago, the resort is showing its age, but many upgrades have been happening. The bathroom is newly renovated and there is a new tile backsplash in the kitchen area. The beds are comfortable. But, we did notice that the loft beds were on the short side. My son is 6’2 and he had to sleep sideways to fit. So definitely not made for taller folks. We were pleasantly upgraded to a cabin with a view apron arrival. Pool is on the small side, so we did not use it, but good for families with small children. Loved the complimentary transit passes. They came in handy when going to the township. If you are lookiing at doing making your own meals in, kitchen well appointed. Overall, a good experience.
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Ronda
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We would definitely stay again. Very helpful staff and more like a home than a hotel. Thanks Tunnell Mountain resort!
Andrew
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The kitchen items were a bit tired from prior use. The carpet pattern was very dated which illustrates the need for a few updates. Bathrooms were fine other than very loud fans. It was too warm at night for my tastes and the fans are not the same as AC. The loft added a nice extra amount of room and when friends came over we could visit in the sitting area on the main level. The washer and dryer are paid for at the front desk and then you go back to the other building and push start on the machine. There are only two washers and two dryers, first come first served. Their are only bus stop is right out front and a complimentary ticket is provided by the Lodge, which was very helpful. We also walked the hill from town, and took the stairway path with 146 steps connecting it to Antelope Street just off Banff Avenue. We also walked to friends motor home at the nearby Tunnel Mt Trailer Court, a short walk on a gravel path.
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Meagan
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was ok. Not the cleanest had an odor to it and very dusty. Both doors didn't work properly and fridge was damaged. Staff was good very quick and friendly. For the price I would have expected better for the room quality.
Number of reviews per page
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Exterior 4 Tunnel Mountain Resort

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