KRW | EN
Deals
Get App
Partnership
Support
Bookings
Log In
Register
Hotels
Flights
Airport Transfer
Car Rental
Things to Do
Cruises
Travel Planner

Tunnel Mountain Resort

Lodge
Finding rooms for you...
9.0
/10
Exceptional
2,170 reviews

What Guests Say About Their Stay

Jennifer

10.0
/ 10
This was the perfect amount of space for 3 couples, as we each got our own bed/area. It was also nice to have 1.5 bathrooms, though would have been even more perfect if they had 2 full baths. There are a good amount of tv's as well. They aren't smart tv's though for anyone that may want to play off of your device. Staff was kind, but do bear in mind that the pace of life is a bit slower here. I didn't realize I could do mobile check-out so I waited for awhile early in the morning for a staff member at the front desk, and no one showed before I ended up just leaving our keys and heading out. The pool is not heated, but super refreshing after a hot summer day of sightseeing. It was also nice that there were showers (complete with shampoo, conditioner and soap) in the facility, which made it easier for our big group to shower. Super handy that the resort offers free bus passes. We used them one night to get into town since we had two cars and parking can be challenging. Note that the pass you need for Lake Louise is not included. Would stay here again and definitely would recommend. Good enough for the 6 of us to just rest/sleep in for two nights.

Joyce

10.0
/ 10
The parking was small and property allows oversized vehicles which makes it difficult to find parking close by. There are only two ice machines which you may have to walk out of your building. There is a bus stop right outside the lobby. You are given bus passes to downtown.

Laura

10.0
/ 10
Great property in a great location with easy access to everything via the transit system. Rooms were clean, comfortable and spacious for 2-4 people. Beautiful views of the mountains. Very friendly and helpful staff.
In the Area
See Map
502 Tunnel Mountain Road, Box 1137, Alberta, Canada, T1L 1B1

Main Facilities

See more
This accommodation offers:
Indoor pool
Canoeing
Steam room
Bicycle rental
Laundry service
Parking
Luggage storage
Fitness center
Business facilities
Barbecue
Staying at Tunnel Mountain Resort is a good choice when you are visiting Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more

What's around Tunnel Mountain Resort

502 Tunnel Mountain Road, Box 1137, Alberta, Canada, T1L 1B1
Discover More Places
Lobby Tunnel Mountain Resort
Lobby 2 Tunnel Mountain Resort

Discover More About Tunnel Mountain Resort

General
Near Banff Park Museum

Location
With a stay at Tunnel Mountain Resort in Banff (Tunnel Mountain District), you'll be a 4-minute drive from Banff National Park Information Centre and 5 minutes from Banff Centre for Arts and Creativity. This family-friendly lodge is 3.8 mi (6.1 km) from Upper Hot Springs and 3.8 mi (6.1 km) from Banff Gondola.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Bow River - 1 km / 0.6 mi
Tunnel Mountain Trail - 1.6 km / 1 mi
Cascade Shops - 1.9 km / 1.2 mi
Banff National Park Information Centre - 1.9 km / 1.2 mi
Canadian Ski Museum West - 1.9 km / 1.2 mi
Old Banff Cemetery - 2 km / 1.2 mi
Carter-Ryan Gallery - 2 km / 1.3 mi
Lux Cinema Banff - 2.1 km / 1.3 mi
Willock & Sax Gallery - 2.1 km / 1.3 mi
Jenny Belzberg Theatre - 2.2 km / 1.3 mi
Canada House Gallery - 2.2 km / 1.4 mi
Banff International Research Station - 2.2 km / 1.4 mi
Banff Centre for Arts and Creativity - 2.2 km / 1.4 mi
Banff Off-Leash Dog Park - 2.3 km / 1.4 mi
Banff Canoe Club - 2.3 km / 1.4 mi

The preferred airport for Tunnel Mountain Resort is Calgary International Airport (YYC) - 136.8 km / 85 mi

Facilities
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this lodge include complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Rooms
Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and blackout drapes/curtains, and housekeeping is provided daily.

All facilities in Tunnel Mountain Resort

Facility

  • Indoor pool
  • Canoeing
  • Steam room
  • Bicycle rental
Swimming Pool Tunnel Mountain Resort
Swimming Pool
Entertainment Facility Tunnel Mountain Resort
Entertainment Facility
Fitness Center Tunnel Mountain Resort
Fitness Center
Common Space Tunnel Mountain Resort
Common Space
Lobby Tunnel Mountain Resort
Lobby

Things to Do

  • Indoor pool
  • Picnic area
  • Barbecue
  • Sauna
  • Steam room

Transportation

  • Area shuttle
  • Bicycle rental

Connectivity

  • Free WiFi

General

  • Parking

Accessibilty

  • Accessible parking

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities

Sports and Recreations

  • Canoeing
  • Fitness center

Accommodation Policy & General Information in Tunnel Mountain Resort

Important Note
  • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Essential workers only - NO, No elevators

General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - to 11:00
Available rooms at Tunnel Mountain Resort
105
Number of floors in Tunnel Mountain Resort
2
Another facilities in Tunnel Mountain Resort
Indoor pool, Picnic area, Barbecue, Sauna, Steam room

Frequently asked question in Tunnel Mountain Resort

What is normal check-in & check-out time at Tunnel Mountain Resort?
The standard check-in time at Tunnel Mountain Resort is starting from From 16:00 while the latest check-out time is at Before 11:00
What is the star rating of Tunnel Mountain Resort?
Tunnel Mountain Resort is a 3.5-star hotel.
How many floors does Tunnel Mountain Resort have?
Tunnel Mountain Resort has 2 floors.
How many rooms are available at Tunnel Mountain Resort?
Tunnel Mountain Resort has 105 rooms in total.
Does Tunnel Mountain Resort provide parking?
Yes, Tunnel Mountain Resort provides parking. Please confirm details directly with the hotel.
See All

More Reviews from Other Guests in Tunnel Mountain Resort

Overall Ratings & Reviews Tunnel Mountain Resort

Traveloka (1)
Other sources (2,169)
9.0
Exceptional
From 2,169 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tunnel Mountain Resort

Number of reviews per page
20
40
Top reviews
Jennifer
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was the perfect amount of space for 3 couples, as we each got our own bed/area. It was also nice to have 1.5 bathrooms, though would have been even more perfect if they had 2 full baths. There are a good amount of tv's as well. They aren't smart tv's though for anyone that may want to play off of your device. Staff was kind, but do bear in mind that the pace of life is a bit slower here. I didn't realize I could do mobile check-out so I waited for awhile early in the morning for a staff member at the front desk, and no one showed before I ended up just leaving our keys and heading out. The pool is not heated, but super refreshing after a hot summer day of sightseeing. It was also nice that there were showers (complete with shampoo, conditioner and soap) in the facility, which made it easier for our big group to shower. Super handy that the resort offers free bus passes. We used them one night to get into town since we had two cars and parking can be challenging. Note that the pass you need for Lake Louise is not included. Would stay here again and definitely would recommend. Good enough for the 6 of us to just rest/sleep in for two nights.
Read More
Joyce
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The parking was small and property allows oversized vehicles which makes it difficult to find parking close by. There are only two ice machines which you may have to walk out of your building. There is a bus stop right outside the lobby. You are given bus passes to downtown.
Priti
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bathroom Washbasin sink was clogged. Called for it at the reception, but nobody came to correct it.
Sameer Arif
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean
Shannon
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay
Laura
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great property in a great location with easy access to everything via the transit system. Rooms were clean, comfortable and spacious for 2-4 people. Beautiful views of the mountains. Very friendly and helpful staff.
Lucy
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It is my best experience forever staying in Banff. I will start staying here whenever coming to Banff. The room is wonderful clean and has everything I need like balcony, BBQ area, kitchen. We even have bus day pass for our travel to downtown which addressed my concerns of staying away from downtown. Front desk lady is super helpful and friendly. I need check-in early for my work and she helped with calling the cleaning lady to have my room ready ahead of time.
Read More
Yujin
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The place was not clean. There was a lot of dust, the kitchen’s toaster dishwasher, oven etc. and were old and in poor condition, and there were many dead mosquitoes and bugs stuck on the walls.
Candice
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location that was central to everything. Loved the Rocky Mountain soaps and lotions. You can’t beat the free shuttle right out front with lots of space to spread out over 2 floors.
David
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was great. Laundry was useful. Best larr is the bus pass. No driving into and out of Banff. Loved our stay and can't wait to come back.
Paul
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. Very old facility in need of much updating and maintenance. I think the facilities are in poor condition. Not worth the price.
Adarsh
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent 3 night stay at TMR for the full family with quite tall teenagers. The kitchen is fully equipped, the air-conditioning works properly, the mattresses are soft-firm and the best of all-the unlimited bus travel pass with the route 2 bus picking up right at the doorstep is a superb boon!
Nicole
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The garbage was overflowing in the kitchen. The pool was tiny and freezing cold and it’s next to check-in so not very private. Not all rooms have couches but could. The property especially outside looked very worn and needs updating. Very far from banff. Positives: remodeled bathroom and quiet
Ioan Florin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, spacious room, helpful front desk, free buss tickets to downtown Banff, free bear spray rental.
Patricia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was nice to have a small kitchen as we cooked daily for breakfast with eggs & bacon b4 heading out. I was pleasantly surprised to see there were salt & pepper for cooking. There was plenty of coffee in the room. Wish they have a bit more substitute sugar of choices. But the yellow packages with regular sugar made my coffee sweet enough. The bathroom had plenty of towels to use. The beds were perfect to sleep 3 to 4 people. Parking was a bit tight but we were able to find parking daily. The maintenence crew fix things quickly & efficiently as soon as we made the report. The front desk even gave us the free bus passes which we didn't end up using. Overall it was a wonderful experience. The resort is located at the foot pf a mountain and every morning when I open the window I have this beautiful grand scenery which is breathtaking!
Read More
gunjan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good property, well maintained by house keeping
gunjan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Property was maintained by staff very great way. Housekeeping staff did great job for our room. Front staff was very helpful and patiently explained about town. Very best suggestion if resort can start their own transport service or paid shuttle to and from from centre park circle or downtown to resort. Can be optional with booking and paid service for a flat charge like 10-15$ one way. Hotel guest can book . Will be very convenient option for guest with elders and kids . Hard to find parking around town and also transit buses are very busy hard to hop in and out. Second thing if play structure area can be enhanced with more rides and swings. That will make more fun for kids.
Read More
Mike
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No air conditioning
Matthew
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room and staff were awesome. beautiful property, we even saw elk right outside the hotel!! Only complaint was the pool was so cold my kids couldn’t even swim in it. Other than that it was great!!
Guangxia
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff very nice
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Tunnel Mountain Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Haven’t found what you’re looking for?

See Other Accommodations in Alberta
Indonesia (Bahasa Indonesia)
Global (English)
Malaysia (English)
Malaysia (Bahasa Malaysia)
Philippines (English)
Singapore (English)
ไทย (ภาษาไทย)
Việt Nam (Tiếng Việt)
Australia (English)
대한민국 (한국어)
日本 (日本語)
马来西亚 (简体中文)
Partner with Traveloka
About Traveloka
Follow us on
Products
Others
Download Traveloka App
Traveloka Korea Ltd. · Business Registration Number: 291-86-03397 · Representative: CHRISTOPHER MICHAEL · Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) · Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 · Email: cs@traveloka.com · Mail-order Business Registration: No. 2025-SeoulGangnam-02676 · Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved.