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The service is good, the staff are friendly, from the security guards to the receptionists. The hotel is clean and elegant.

The room was nice, clean, and cool. I especially liked the full-body glass interior. The bed was also comfortable. The valet parking was very helpful.

I chose to repeat order at this Odua hotel because it is worth it to check in again in this hotel besides the strategic location, also the cleanliness and comfort of the room can be said to be okay. Hopefully the quality will be improved again, great 👍

If you're traveling to Medan and need to stay overnight, you'll definitely stay at the Deli Hotel. It's comfortable, centrally located, has a delicious breakfast, and the staff are all friendly.

I would like to sincerely commend Hotel Manager Mr. Tesa Anggriawan for his quick and caring response when my wife became unwell during our stay at Cambridge. Mr. Tesa acted immediately and made sure my wife was taken to the hospital for proper treatment. His professionalism, compassion, and fast action truly meant a lot to us. Thank you, Mr. Tesa, for going above and beyond. Excellent service!

The friendliness of the hotel staff from the FO, housekeeping, security, and everyone on duty when I stayed for 2 days was really good, helpful, calming, and pleasant 🩵

A great hotel, highly recommended for those who want to staycation in Medan because this hotel is comfortable, clean, and the service is also friendly.

Overall, staying at the Grand Cityhall hotel was top notch!! The hotel is comfortable, strategically located, close to everywhere, near Deli Park mall, and the surrounding area is also busy because of many events 🥺 Initially I booked a deluxe, but it turned out there was a renovation, so I was upgraded to a premier deluxe which is also a very cozy room. And honestly… OMG, the view 🥺✨ is so beautiful, the room is modern and super comfy 😍 I want to highlight that the staff are very kind and helpful... they immediately provide solutions whenever asked for help, the staff service is really champion!! Friendly, responsive, and communicative. So the experience is still very good, especially the staff at the restaurant, Kak Ade is one of the staff who is really helpful at the restaurant, helping get our food. Definitely will consider coming back again and hopefully the hotel will be more successful in the future ☺️

I checked in late at 11:00 PM. Due to the high number of guests, I was upgraded to a Junior Suite for free. The room and toilet were clean. The mattress, pillows, sheets, and bed cover were comfortable. Breakfast was delicious, with the usual menu: lontong medan, lupis, and chicken porridge. For a star-rated hotel, this is the best option. The staff were friendly and helpful.

Everything was amazing, from the service to the food. Keep it up and keep improving! Keep up the good work.

A very pleasant stay. The room was clean, comfortable, fragrant, and fully equipped. The staff was friendly, prompt, and very helpful. The strategic location makes it easy to get around. The hotel has a peaceful atmosphere, making it perfect for a break or a staycation. Overall, I was very satisfied and would definitely stay here again. Recommended! ⭐⭐⭐⭐⭐

My experience staying at this hotel was very pleasant 🥰 because the room was comfortable and very clean, nothing disappointing at all 🫰. The staff and security were also friendly 😇, so I want to stay here again 🫶.

It is very comfortable to stay here, the sports facilities are complete and the staff are very friendly.

Good service, friendly staff, rooms are clean, bathrooms are good and clean, bed is comfortable. 😊👍 I will be staying at Harper Hotel when I'm back in Medan.

The hotel is very clean and comfortable, plus the hotel staff is very friendly. The best.

At first I chose the wrong hotel, but it turned out the hotel was okay, the cleanliness was also good and the room was nice. The staff was very friendly and the breakfast menu was varied and delicious. Looks like I will stay at this hotel again.

Thank you to the friendly staff, Anggi. They even helped me check in, and then found me the next day at check out. I left my phone in the room at check out, and the staff helped me. The room was comfortable, and the food was varied and delicious.

The comfort and cleanliness of De Tonga Hotel are exceptional for guests, especially families on their year-end vacations. There's a rooftop swimming pool.

The hotel staff was very friendly, the rooms were clean and comfortable, and the location was strategic, close to a popular cafe. I'll definitely stay here again.

The room was spacious and comfortable with a view of the pool and city. The service was excellent. Check-in/check-out was fast. We were given early check-in. 😊

The hotel staff was very friendly, and all the facilities were excellent, as they were brand new. We thoroughly enjoyed every moment of our stay there.