Unit was clean; personnel were accommodating. No kitchen utensils but these can be requested from the housekeeping.

The customer service of the hotel is totally unacceptable. They didn't know how to give a proper customer service. When we book the staycation there is no warning or disclaimer indicating that the hotel is a quarantine hotel for ofw's because that's what the receptionist said. When we arrived there were very existed and tired because I came from work and my daughter cleaned our house (currently under renovation) that's why we wanted a staycation. The customer service didn't even teach us or accommodate us how to refund the paid staycation. She said that there is a disclaimer in the website but we don't see any, if we do, we will not book a staycation in the first place.

No slippers and toiletries provided. There's only a small foldable table beside the bed and there's no refrigerator to keep the food. No glasses or water provided too. Elevator is outdated so it should have an instruction on how to operate. It caused panic when we got stuck on a different floor.

good and clean. the aircon is cold. the view is good.

Highly recommended! Thank you for the upgrade to 2 bedroom suite 😊

We're relocated during the last minute of our check in time. the relocation option that we had was an uncleaned room and far away from the cleanliness of the rooms in go hotels. the price we paid with the relocation is too much for that place.

I had an awesome stay here. Accomodating Hotel staffs awaits you at a very reasonable price. This is highly recommended

Had to wait for a few minutes during check-in, but check out was fast. Room was clean. Staff were helpful and polite.

excellent in all aspect! no hassle... no problems... really a 5 star hotel experience... value for money! we will definitively comeback... 👍👍👍🌟🌟🌟

Very friendly staff and room was clean. Although we were transferred from Escarpment to Hillcrest :/ and I requested for a non-smoking room but there were ashtrays in the room assigned.