Staying at Hotel Ermitage is a good choice when you are visiting Quebec .
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Hotel Ermitage
Hotels
7.8
/10
Pleasant
674 reviews
What Guests Say About Their Stay
Greta
10.0
/ 10
We came to Quebec City for the German Christmas Market. This is a busy time, and although this hotel would not have been our first choice, it was in our price range and available. Overall, we were more than satisfied. This is a budget friendly, basic hotel right in Old Quebec, steps from the major points of attraction. Communication prior to arrival was clear, concise, with little delay. Our rooms were very clean, comfortable and despite being advised there would not be housekeeping during our short stay, they still cleaned our rooms each day. We had a problem with one of the coffee makers in one room: it was replaced same day. All hotel staff encountered were helpful, professional and pleasant. We did not expect, for the price, luxury and we didn't get it. For the price, we got what we expected: restrained but clean, comfortable rooms very close to what we wanted to see during our stay. We would stay here again and we do recommend it. Note #1: this is a sister hotel to, among others, the nearby Acadia. It was made clear to us that in a pinch, we could seek help for issues there, if needed. Note #2: the hotel is older and aspects could be improved/repaired. Our sense is that current labor shortages & reduced tourist environment will make any sprucing up an immediate and understandable challenge.
Connie
10.0
/ 10
We enjoyed the location. Our room was delightful although it was cold and we could hear everyone above us. But that had a certain charm to it. Beds were very comfortable.
Michael
10.0
/ 10
Very nice, spacious room! Perfect location, excellent staff. Small fridge and microwave provided. Would have been great if they provided some better seating options - really just beds and a desk.
In the Area
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60 Sainte-Ursule Street, Québec, Capitale-Nationale, Canada, G1R 4E6
Main Facilities
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What's around Hotel Ermitage
60 Sainte-Ursule Street, Québec, Capitale-Nationale, Canada, G1R 4E6
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Location
Staying at Hotel Ermitage is a good choice when you are visiting Quebec .
About Hotel Ermitage
Hotel Ermitage is the smartest choice for you who are looking for affordable accommodation with outstanding service.
Staying at Hotel Ermitage will surely satisfy you with its great hospitality and affordable price.
All facilities in Hotel Ermitage
Others
Hotel Services
- Express check-in
- Express check-out
- Porter
- Multilingual staff
General
- Parking
- Parking (surcharge)
Public Facilities
- Others
- Smoke-free area
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hotel Ermitage
Important Note
- Uncovered self parking fee: CAD 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's mews mobile app before check-in. Information provided by the property may be translated using automated translation tools.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 16:00 - to 11:00 |
Available rooms at Hotel Ermitage | 10 |
Number of floors in Hotel Ermitage | 3 |
Another facilities in Hotel Ermitage | Express check-in, Express check-out, Porter, Multilingual staff, Parking |
Frequently asked question in Hotel Ermitage
What are available facilities at Hotel Ermitage?
There are top facilites at Hotel Ermitage such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ermitage?
The standard check-in time at Hotel Ermitage is starting from From 16:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Ermitage
Hotel Ermitage has a 2.0-star rating.
How many floors does Hotel Ermitage have?
Hotel Ermitage has 3.
How many rooms are available at Hotel Ermitage
Hotel Ermitage has 10.
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More Reviews from Other Guests in Hotel Ermitage
Overall Ratings & Reviews Hotel Ermitage
Other sources (674)
7.8
Pleasant
From 674 reviews
Cleanliness
8.4
Room Comfort
7.8
Location
9.4
Service and Facilites
7.8
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Traveler Reviews Hotel Ermitage
Number of reviews per page
20
40
Top reviews
Guylaine
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
La était un
Greta
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We came to Quebec City for the German Christmas Market. This is a busy time, and although this hotel would not have been our first choice, it was in our price range and available. Overall, we were more than satisfied. This is a budget friendly, basic hotel right in Old Quebec, steps from the major points of attraction. Communication prior to arrival was clear, concise, with little delay. Our rooms were very clean, comfortable and despite being advised there would not be housekeeping during our short stay, they still cleaned our rooms each day. We had a problem with one of the coffee makers in one room: it was replaced same day. All hotel staff encountered were helpful, professional and pleasant. We did not expect, for the price, luxury and we didn't get it. For the price, we got what we expected: restrained but clean, comfortable rooms very close to what we wanted to see during our stay. We would stay here again and we do recommend it. Note #1: this is a sister hotel to, among others, the nearby Acadia. It was made clear to us that in a pinch, we could seek help for issues there, if needed. Note #2: the hotel is older and aspects could be improved/repaired. Our sense is that current labor shortages & reduced tourist environment will make any sprucing up an immediate and understandable challenge.
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Connie
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We enjoyed the location. Our room was delightful although it was cold and we could hear everyone above us. But that had a certain charm to it. Beds were very comfortable.
Michael
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very nice, spacious room! Perfect location, excellent staff. Small fridge and microwave provided. Would have been great if they provided some better seating options - really just beds and a desk.
Nicolas
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Beautiful stay. Perfect location and friendly staff as well.
Donald
Leisure with Friends
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Plus: Quiet, clean, reasonably priced, near everything one wants to visit and enjoy.
Minus: We chose this hotel because of the welcoming photos. Our room did not resemble any of the photos presented. We were in cramped quarters (difficult to go around bed), was very warm (also a plus when coming in from cold), only one chair for two people. No bath (as most photos showed), nowhere to hold soap and such in shower.
All in all, it was a pleasant stay at the hotel though false representation in pictures of rooms.
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André
Business
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Très propre
Christine
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Location was great. Rooms were dated but ok for the price. Cleaning staff did not speak English or French.
Hatef
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Good location, clean, easy to checkin and checkout
Richard
Leisure Family
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Good location, parking in the back($25/d).
Did not have a microwave but was able to use the one across the street in an associated hotel Acadia.
Colleen
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The hotel was a great location for sightseeing in old town Quebec City
Robyn
Leisure
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The property is excellently located. There are lots of shops, bars and restaurants just minutes away.
Ray
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Very nice place, very quiet and it’s in the very center of all, near all the great attractions and restaurants… the only thing is that there is no parking available…
Jan
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Clean rooms, good communication. In old town, very walkable!
Rick
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Charming and perfectly located, the Hotel Ermitage was in an excellent location in Old Quebec!
Nhung
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
We have to pay for parking
Richard
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Great location, bit of a Fawlty Towers, the rooms are very dated, the room door deadbolt wouldn’t work, sink in the bedroom not the bathroom. Bed was very comfortable and communication was great. Would have no problem staying here again for short stays
Lorraine
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Desperately needs updating Bathroom fan was taped to the ceiling very old and depressing. Stair carpet had seen better days. Our room was on the fourth floor and we had no way to adjust the heat which was 76 in October way too warm. Bed was comfortable.
david
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
No staff - self check-in. Radiator on constantly making room a sauna. 12 inches from foot of bed to tv wall. Someone knocked on our outside window at 10 am. Dirty shower, shower door, toilet, and sink - which was in room not bathroom. Could hear people walking above us all the time.
Lisa
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Perfect location for our visit to Quebec City. Walkable to lots of restaurants and attractions. Room was clean and spacious but thin walls. Can hear guests outside the room. Also rooms can do with a bit of updating.
Number of reviews per page
20
40
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