Hotel Ermitage

Clean room

Chambre où rien ne manque. Très propre. Jolie chambre très confortable. Lit et oreillers super confortables.

Très Bien

Very good

Tout O.K

Very clean and right in the heart of old Quebec. Would definitely go back

Tout était parfait merci passe un excellent weekend

Room was nice, exactly what we needed. Hotel location was great!

Very nice room and bathroom! Right beside lots of restaurants and shops, 5 min walk to the carnival

La chambre était propre, quartier tranquille et près de tout.

Nice room and clean

The images on the website did not reflect the property accurately. The room was advertised as having two queen beds, but there was only one. Towels had holes in them and the bathtub was very small. The room was clean and the staff clearly work hard, but the property feels under-invested and closer to a youth hostel standard. The location was good for us, but overall we were disappointed and felt misled. The hotel was unwilling to acknowledge the discrepancies or offer an alternative room.

Very good location.

Nous étions de passage à Québec pour la Marché de Noël. L'emplacement de l'hôtel était parfait. +- 9 minutes de marche de tout. Il n'y a pas de stationnement à l'hôtel mais un interieur à moins de 7 minutes de marche. J'étais un peu inquiète d'après certains commentaires sur mon choix d'hôtel mais finalement zéro déçue ! L'accès à l'hôtel se fait via un code remis à l'avance. La chambre étais propre et confortable. Petite mais fonctionnelle. Tout ce donc nous avons besoins : lit, salle de bain, frigo, séchoir.. Si vous souhaitez une chambre de luxe et un établissement avec full commodités ce n'est là que vous devez aller. Parcontre si vous voulez un endroit qui n'est pas dispendieux pour le secteur vous serez satisfait.

Emplacement extraordinaire à quelques pas du Capitole de Québec pour voir un spectacle et plusieurs options de restaurants.

Nous avions la chambre 350. Bien que rustique, nous avons apprécié le cachet de la chambre ai su que le petit salon attenant.

La était un

We came to Quebec City for the German Christmas Market. This is a busy time, and although this hotel would not have been our first choice, it was in our price range and available. Overall, we were more than satisfied. This is a budget friendly, basic hotel right in Old Quebec, steps from the major points of attraction. Communication prior to arrival was clear, concise, with little delay. Our rooms were very clean, comfortable and despite being advised there would not be housekeeping during our short stay, they still cleaned our rooms each day. We had a problem with one of the coffee makers in one room: it was replaced same day. All hotel staff encountered were helpful, professional and pleasant. We did not expect, for the price, luxury and we didn't get it. For the price, we got what we expected: restrained but clean, comfortable rooms very close to what we wanted to see during our stay. We would stay here again and we do recommend it. Note #1: this is a sister hotel to, among others, the nearby Acadia. It was made clear to us that in a pinch, we could seek help for issues there, if needed. Note #2: the hotel is older and aspects could be improved/repaired. Our sense is that current labor shortages & reduced tourist environment will make any sprucing up an immediate and understandable challenge.

Nous avions réservé pour 2 nuits et nous avons quitté après seulement 1! La chambre était désuète, la salle de bain mal propre, le lit inconfortable, les draps tout plein de mousse et de cheveux ne nous appartenant pas ! Les commodités de la chambre et de l'hôtel étaient inexistantes. Mise à part l'emplacement au coeur du vieux Québec cet hôtel n'avait rien de positif pour nous.

We enjoyed the location. Our room was delightful although it was cold and we could hear everyone above us. But that had a certain charm to it. Beds were very comfortable.